Стр. 23 » Отзиви на клиентити за

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Стр. 23  » Отзиви на клиенти
 , Bulgaria () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: Вече два пъти използваме услугите на Motoroads и сме много доволни. Изключително коректни са!
Против:

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: Бронировали в первый раз машину на 12 дней. Подача вовремя, машину предоставили классом выше за ту же цену, на звонки в период аренды реагировали сразу, очень услужливые и доброжелательные. Во время сдачи также никаких проблем, мы очень довольны, обязательно воспользуемся в следующий раз!
Против: Придраться не к чему, все очень хорошо.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
   Рейтинг на услугата
За: A very reliable professional service, always on time, very careful drivers. Some drivers speak little english but all very polite.
Против: None

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Excellent service. Have used Motoroads many times now between Sofia and Bansko and would not use anyone else. Prompt, efficient service with clean, reliable cars and drivers who are flexible enough to stop off at IKEA en route so I could collect some shopping!
Против: Would prefer to be able to pay for the whole service online rather than just a deposit and then paying the driver the remainder.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Възрастна двойка Рейтинг на услугата
За: Faultless!! We have had 5 transfers from Sofia to Borovets, all perfect! and always on time. would not use any other taxi for our Bulgarian transfers.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: We have used Moto Roads for many years now to rent cars at Sofia airport and service has been excellent on every occasion.
Против: None

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Absolute excellent service through out! used to transport to and from Sofia airport to borovets in Bulgaria, good quality of cars used, staff very friendly and happily load/unload our luggage for us and very polite and always on time....tip them well! will book through them again next year :)
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Възрастна двойка Рейтинг на услугата
За: Great service, completely faultless.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Used the car hire services twice now over the last year. Arrived early hours each time. Had someone waiting for me. Handover and form filling simple and easy, no issues. Plan to use again this year.
Против: None

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Very good service used them twice in the last 4 years in Bulgaria both times have been very helpful and professional even when there is a problem. Excellent value for money would recommend.
Против:

 , United Kingdom () Услуга:   СКИ & СНОУБОРД 
  Семейство с деца Рейтинг на услугата
За: We use Motor Roads every year to book our ski packages, we have found they extremly helpful and often they have tailored the packages to suit due to travel arrangement changes withou hesitation. They are super quick and efficient, we have recommended to a friend who was also impressed and used them again 2nd year running. They do what they say and when they say it.
Против: none

 , Belgium () Услуга:   ТРАНСПОРТ 
  Сам човек Рейтинг на услугата
За: Quiet good and reliable service. Already travelled two times with Motorroads: remains one of the fastest + easiest ways of transportation in Bulgaria.
Против: Lack of English. But hey, travelling is an adventure. Otherwise people can always learn Bulgarian.

 , Cyprus () Услуга:   ТРАНСПОРТ 
  Сам човек Рейтинг на услугата
За: I travelled from Sofia to Borvets and I can only say the service was fantastic driver waiting for me when I walked through customs and was on time for my return trip back to Sofia at 3am in the morning would recommend motoroads and would use them again
Против:

 , Slovakia () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Car pickup: On time, clean car. Car drop: No problems. Car technical status: No problems.
Против: Car pickup: Representative did not have the option to accept credit card payment and deposit. We solved the problem quickly and to my satisfaction but still either to modify registration form where are state that I want to use credit card for this or equip representative with necessary device for every car pickup.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: I have used motoroads for transfers 3 times now, 2012/13 Sofia-Borovets and 2014 Sofia-Bansko. There was a large group of us so we have always had a minibus. I found this company on the internet so for the first trip I was a bit worried what I had booked! But I have never had any issues in using Motoroads. They offer good value and have been reliable for me. I would happily recommend them to others.
Против: Can't think of any.

 , Bulgaria () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: All was OK, good service on reasonable price.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Always a pleasure to book with motor roads, always there on time when met at the airport, and your always met with a nice greeting. car hire good never had any problems.Look forward to booking with you next year.
Против: Nothing

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: We got a good service from Motoroads. We got a car which booked. Pick-up and drop-off were at time. We had no problems.
Против: We had no problems

 , Austria () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: Very correct stuff, great service. I hope I will use your service again soon.
Против: Non

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
Отзиви: 6-Day Ski Hire Bansko, Банско
За: Excellent service , waiting for us at the airport and a very friendly driver
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: I have used motoroads for car rentals for my last 3 visits to Bulgaria and I will continue to use them for future visits. The vehicles are of a high standard with competitive prices. Each time I have been met by a different member of staff and found them all punctual and friendly. I have no hesitation in recommending this company to anybody requiring car rental in Bulgaria. Keep up the good work guys!
Против: After using motoroads on 3 occasions now, I have yet to find any cons.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Great service, collected on time both ways and a safe driver in a good vehicle big enough for the group without being cramped.
Против: The drivers had little English, but to be honest that didn't really matter, both of them were really helpful and we managed to understand each other.

 , UK () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: We have used your service 4 years running and have always found it to be excellent. A driver is always at Plovdiv airport to collect us and drives us safely up into the mountains. Our son had to take an exam in Sofia this year and we had no doubt in booking Motoroads to get him there on time. The only down side is that not all the seat belts worked on the larger mini buses. Highly recommended on price too. See you in 2015, The McDonald Family
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Very reliable service, good quality cars, very polite staff and always punctual. I have used the service many times and I will definately use it again.
Против: None

 , Ireland () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Great company,good service,good cars and good prices.Definitely I will use it again and recommend to everyone
Против:

 , Portugal () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Благодаря много за вниманието което ми оказахте . Бях много приятно изненадан от вашите услуги, за което мога да ви кажа, че при следващото пътуване до България аз ще разчитам отново на вас. Желая ви много успех и всички ваши клиенти да имат моето задоволство от вашите услуги . Искрено желая скоро пак да ви потърся за кола. Успешна година.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Great service well looked after cars fantastic customer relations thank you .
Против: none

 , UK () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: Hi, Me and my family have just returned from Sofia. We arrived on 14th March and returned 17th March. We stayed at The Rila hotel, Borovets. We would just like to say how pleased we were with the service your company provided. Your driver (sorry didn't get his name) was very good and helpful. Please say a big thank you to him. I would definitely use your company again and recommend you to our friends. Thank you The Kirby family.
Против:

 , Italy () Услуга:   ТРАНСПОРТ 
  Сам човек Рейтинг на услугата
За: THE SERVICE I HAD WAS VERY GOOD. Punctuality and professionalism of the driver, excellent booking service. Surely we will work together again
Против:

 , Bulgaria () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: The car was clean and worked faultless all the time. I would definitely book again and probably will expand the services I use to more than a car rental.
Против: None. Absolutely none.

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: I have used moto roads on three occasions now and have been thoroughly impressed with their service. The representatives are very helpful, punctual and reliable. They are the first company I would contact when wanting car hire in Bulgaria. Very reasonably priced and highly recommended. Many thanks once again guys, keep up the good work.
Против: After using moto roads on 3 occasions, I have yet to find any.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
Отзиви: Lion Bansko Hotel , Банско
За: An easy and efficient way to book and manage your airport transfers. A good website which is easy to use.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: I am originally Bulgarian, but just before Christmas I booked a car(first time in my life in Bulgaria). The staff were absolutely professional , the condition of the car (RENAUT) was perfect . I highly can recommend that company as reliable and don't waist your time to find out another when you visit Bulgaria and need car hire.
Против:

 , United Kingdom () Услуга:   СКИ & СНОУБОРД 
  Семейство с деца Рейтинг на услугата
Отзиви: Vihren Hotel, Банско
За: i would just like to say that this is the 3rd year running i have booked my transport..accomodation and ski equipment and passes with motoroads and yet again all the staff i have dealt with at motoroads have been fantastic. excellet customer service.all staff have helped me when i have needed help. my whole ski holiday experience is fantastic all because of the proffesionalism i have received from motoroads staff, and i look forward too my 2014 ski holiday in bansko. transport= excellent..accomadation excellent..thank you to all at motoroads.
Против:

 , UK () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Motoroads Bulgaria excellent service. Will definately use again. Very competitive price, no hidden extras. Received exact car as booked. A very professional service all round. Many thanks, Steve Waller
Против:

 , Poland () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: I have rented BMW GS for 6 days in May 2013. Booking process was easy and price reasonable. Motorbike was in good condition and well maintained. Pleasure to deal with motoroads.
Против: There was little issue with head berrings not working smoothly but it didn't affect the ride.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: - carefully driving chauffeur; - clean and comfortable car with enough leg room; - pick up on time; - every hour a short break;
Против: - price not really inexpensive

 , Austria () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: I am happy, that i have found and contacted the motoroads team, they provide very fast and correct service to their customers. I hope i will be your client again.
Против:

 , Ireland () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Hi we are a group of friends who traveled from burgus airport to sinemorets last summer. We were met at the airport by our driver and had a very pleasent trip to our hotel. On our return journey there was no need to confirm our trip back to the airport the driver was there on time both drivers were very pleasent we would and have recomended motoroads to our friends. We are booking again for summer 2014 .really we can not say enough about this service and price. Well done motoroads wish therewas such a service in my home country
Против: There are no cons

 , Израиль () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: Мы с семьей (4 человека) воспользовались услугой трансфера компании из Софии в Банско и обратно. Благодарны за четкую работу компании, вежливого водителя и рекомендуем от всей души. Спасибо
Против:

 , Russian Federation () Услуга:   ТРАНСПОРТ 
  Сам човек Рейтинг на услугата
За: Thank you very much! Used your services twice during my one-week visit to Bulgaria on New Year-2014. Very quick reaction on rebooking of place of picking up. Good cars and drivers in both cases!
Против:

 , Netherland () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Very happy with the car rental service, excellent communication, very accommodating and flexible. I rented a car for 15 days over the Christmass-NY period, and while upon my arrival the selected brand was not available, the Motoroads representative was actually waiting for me with a free upgrade car, way above the class that I had originally booked, at no extra charge - very happy. Throughout my rental period, small road accident occurred, also very happy with the dialogue , flexible also on the drop-off date and location as I requested extension within less than 24 hr notice, also readily accepted. Will definitely consider doing business with them again. So far ethic and professionalism is top notch.
Против: There was a minor damage on the car, which I believe is covered in the insurance, as the company advertises 100% insurance coverage with no exceses/deductible. However, it turned out that I was asked to pay (a very nominal amount indeed, but it is a matter of principle) for what I still believe should have been covered by the insurance coverage, as i re-read the rental contract and indeed this was the case. However, in the course of my dialogue with the company over the matter, i decided to accept the charge just because i was rather happy with the overall service so far, and because i was given a very nice free upgrade to begin with.
MOTOROADS ОТГОВОР:

Dear Alexander,
There were two separate insurance events throughout your rental period:
1. Damage to the side of the car 100% covered by the insurance. You paid nothing - not a single cent.
2. Missing car emblem. Unfortunately, the emblem of the car is something not covered by any insurance company in Bulgaria and this is described in our terms of service. We kindly asked you to pay only 15 EUR (30 Leva) to replace the missing emblem. The price we asked is exactly the price of the item in the auto shop - not a single cent extra.
Team Motoroads

 , Россия () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Был заказан трансфер София -Банско, Банско-софия. Задержка рейса 1,5 часа, плюс 1,5 часа поиски пропавшего багажа ("спасибо" Аэрофлоту привезли через 2 дня) - водитель дождался, вежливый, останавливался где просили. Все замечательно. Обратно был изменен адрес отъезда (в 10 минутах езды от старого адреса, но по дороге в Софию) попросили дополнительно 10 Евро. Но зато все четко, тот же водитель - по расписанию, аккуратно вежливо. Спасибо.
Против: Дополнительно заказали прокат автомобиля от Мотороадс. Специально за 2 месяца до поездки бронировали большой Land Cruiser. Предполагалось 7 человек с лыжным снаряжением. Перед поездкой еще раз спрашивали действительно это большой Cruiser? Действительно он будет у нас? Да не волнуйтесь отвечали Motoroads - все как вы бронировали. Содрали денег немерено за него за 13 дней - 1 865 $. В результате нас ждал Santa Fe который стоил в аренду 1200 $. В результате переговоров обещали через 3 дня Cruiser. Пригнали Prado который даже меньше чем Santa Fe. На вопрос как так? Ответ был такой - в броне не написан что это большой Land Cruiser, у нас больших отродясь не бывало. Так что либо берите что дают либо не берите (деньги мы оплатили вперед). Наплевательское отношение к клиентам. Даже не извинились. Пришлось ездить 2 недели на Santa Fe думая что это большой Cruiser. Всем знакомым - не буду рекомендовать.
MOTOROADS ОТГОВОР:

Уважаемый Андрей,
На нашем уебстранице мы реклямируем одинствено Ленд Круисер модель 120 ето и есть большой внедорожник. Можно увидете его снова здесь:
http://www.motoroads.com/ru/car-hire-in-sofia-2008-toyota-land-cruiser-4x4-auto-rental-482.aspx
Вы забронирали эту машину и для нее был отправлен ваучер. Как и обяснено не один раз.
Из за техническая проблема с Ленд Круисером и при Вашем согласии, машина была заменена только на 2 дня с СантаФе. При замена с Ленд Круисером как было уточнено Вы ОТКАЗАЛИСЬ от него. Подчеркиваю - это тожея модель, которая забранирали и которая на нашем странице. Оставить СантаФе до конца брони было ваше решение и мы к этому нипричем. Мы соблюдаем четко наши обязаности и будем очень рады если и вы делаете тоже самое.
Team Motoroads

 , Беларусь () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Обычно дополнительный водитель, детские кресла и.т.д опции платные, здесь нет, приятно удивили
Против: Маленький выбор авто в св. конст и елене

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: Used service in 2010 and 2011 for transfer from Sofia Airport to Borovets and Bansko. No problems everything was swift and easy.
Против: Driver spoke no English

 , България () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Lady who answered the phone was very professional. She understood immediately what I need and directed accordingly. Hope this will continue so we can use motoroads.com this summer.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Very good service, feel free to rent with this company no hidden charges. Best one definitly recommend.
Против: no cons

 , Russian Federation () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Hello! Thanks for an excellent meeting of our group at the airport Plovdiv 03.01.14 С Уважением! Александр Петропавлов
Против:

 , Turkey () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: I used your web site to book airport transfers from sofia airport. All in all very professional and our tours service. I can recommend this service without reservations. In fact I plan to use your web site for booking a transfer in my next trip to Bulgaria.
Против: Nothing I can say.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Every year we come skiing to Borovets and I always use MOTOROADS airpoprt transfer service to and from the ski resort. The prices are best I have found and the drivers are very efficient and extremely reliable. For these reasons I cannot fault the service they offer in anyway! Superb job!
Против: None


  НАПИШЕТЕ КОМЕНТАР за нашите услуги и ще имате възможността да спечелите купон за отстъпка. Вашето мнение ще бъде полезно за нашите клиенти и ще подобри качеството на предлаганите от нас услугите.