Стр. 23 » Отзывы туристов о

Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden Sven Hedlund2018-14-09
Стр. 23  » Отзывы туристов
 , UK () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: We have used your service 4 years running and have always found it to be excellent. A driver is always at Plovdiv airport to collect us and drives us safely up into the mountains. Our son had to take an exam in Sofia this year and we had no doubt in booking Motoroads to get him there on time. The only down side is that not all the seat belts worked on the larger mini buses. Highly recommended on price too. See you in 2015, The McDonald Family
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Very reliable service, good quality cars, very polite staff and always punctual. I have used the service many times and I will definately use it again.
Против: None

 , Ireland () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Great company,good service,good cars and good prices.Definitely I will use it again and recommend to everyone
Против:

 , Portugal () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Благодаря много за вниманието което ми оказахте . Бях много приятно изненадан от вашите услуги, за което мога да ви кажа, че при следващото пътуване до България аз ще разчитам отново на вас. Желая ви много успех и всички ваши клиенти да имат моето задоволство от вашите услуги . Искрено желая скоро пак да ви потърся за кола. Успешна година.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Great service well looked after cars fantastic customer relations thank you .
Против: none

 , UK () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: Hi, Me and my family have just returned from Sofia. We arrived on 14th March and returned 17th March. We stayed at The Rila hotel, Borovets. We would just like to say how pleased we were with the service your company provided. Your driver (sorry didn't get his name) was very good and helpful. Please say a big thank you to him. I would definitely use your company again and recommend you to our friends. Thank you The Kirby family.
Против:

 , Italy () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: THE SERVICE I HAD WAS VERY GOOD. Punctuality and professionalism of the driver, excellent booking service. Surely we will work together again
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: The car was clean and worked faultless all the time. I would definitely book again and probably will expand the services I use to more than a car rental.
Против: None. Absolutely none.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: I have used moto roads on three occasions now and have been thoroughly impressed with their service. The representatives are very helpful, punctual and reliable. They are the first company I would contact when wanting car hire in Bulgaria. Very reasonably priced and highly recommended. Many thanks once again guys, keep up the good work.
Против: After using moto roads on 3 occasions, I have yet to find any.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
Отзывы о: Lion Bansko Hotel , Банско
За: An easy and efficient way to book and manage your airport transfers. A good website which is easy to use.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: I am originally Bulgarian, but just before Christmas I booked a car(first time in my life in Bulgaria). The staff were absolutely professional , the condition of the car (RENAUT) was perfect . I highly can recommend that company as reliable and don't waist your time to find out another when you visit Bulgaria and need car hire.
Против:

 , United Kingdom () Услуга:   ЛЫЖ & СНОУБОРД 
  Семьи с детьми Рейтинг услуг
Отзывы о: Vihren Hotel, Банско
За: i would just like to say that this is the 3rd year running i have booked my transport..accomodation and ski equipment and passes with motoroads and yet again all the staff i have dealt with at motoroads have been fantastic. excellet customer service.all staff have helped me when i have needed help. my whole ski holiday experience is fantastic all because of the proffesionalism i have received from motoroads staff, and i look forward too my 2014 ski holiday in bansko. transport= excellent..accomadation excellent..thank you to all at motoroads.
Против:

 , UK () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Motoroads Bulgaria excellent service. Will definately use again. Very competitive price, no hidden extras. Received exact car as booked. A very professional service all round. Many thanks, Steve Waller
Против:

 , Poland () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: I have rented BMW GS for 6 days in May 2013. Booking process was easy and price reasonable. Motorbike was in good condition and well maintained. Pleasure to deal with motoroads.
Против: There was little issue with head berrings not working smoothly but it didn't affect the ride.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: - carefully driving chauffeur; - clean and comfortable car with enough leg room; - pick up on time; - every hour a short break;
Против: - price not really inexpensive

 , Austria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I am happy, that i have found and contacted the motoroads team, they provide very fast and correct service to their customers. I hope i will be your client again.
Против:

 , Ireland () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Hi we are a group of friends who traveled from burgus airport to sinemorets last summer. We were met at the airport by our driver and had a very pleasent trip to our hotel. On our return journey there was no need to confirm our trip back to the airport the driver was there on time both drivers were very pleasent we would and have recomended motoroads to our friends. We are booking again for summer 2014 .really we can not say enough about this service and price. Well done motoroads wish therewas such a service in my home country
Против: There are no cons

 , Израиль () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: Мы с семьей (4 человека) воспользовались услугой трансфера компании из Софии в Банско и обратно. Благодарны за четкую работу компании, вежливого водителя и рекомендуем от всей души. Спасибо
Против:

 , Russian Federation () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: Thank you very much! Used your services twice during my one-week visit to Bulgaria on New Year-2014. Very quick reaction on rebooking of place of picking up. Good cars and drivers in both cases!
Против:

 , Netherland () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Very happy with the car rental service, excellent communication, very accommodating and flexible. I rented a car for 15 days over the Christmass-NY period, and while upon my arrival the selected brand was not available, the Motoroads representative was actually waiting for me with a free upgrade car, way above the class that I had originally booked, at no extra charge - very happy. Throughout my rental period, small road accident occurred, also very happy with the dialogue , flexible also on the drop-off date and location as I requested extension within less than 24 hr notice, also readily accepted. Will definitely consider doing business with them again. So far ethic and professionalism is top notch.
Против: There was a minor damage on the car, which I believe is covered in the insurance, as the company advertises 100% insurance coverage with no exceses/deductible. However, it turned out that I was asked to pay (a very nominal amount indeed, but it is a matter of principle) for what I still believe should have been covered by the insurance coverage, as i re-read the rental contract and indeed this was the case. However, in the course of my dialogue with the company over the matter, i decided to accept the charge just because i was rather happy with the overall service so far, and because i was given a very nice free upgrade to begin with.
MOTOROADS ОТВЕТ:

Dear Alexander,
There were two separate insurance events throughout your rental period:
1. Damage to the side of the car 100% covered by the insurance. You paid nothing - not a single cent.
2. Missing car emblem. Unfortunately, the emblem of the car is something not covered by any insurance company in Bulgaria and this is described in our terms of service. We kindly asked you to pay only 15 EUR (30 Leva) to replace the missing emblem. The price we asked is exactly the price of the item in the auto shop - not a single cent extra.
Team Motoroads

 , Россия () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Был заказан трансфер София -Банско, Банско-софия. Задержка рейса 1,5 часа, плюс 1,5 часа поиски пропавшего багажа ("спасибо" Аэрофлоту привезли через 2 дня) - водитель дождался, вежливый, останавливался где просили. Все замечательно. Обратно был изменен адрес отъезда (в 10 минутах езды от старого адреса, но по дороге в Софию) попросили дополнительно 10 Евро. Но зато все четко, тот же водитель - по расписанию, аккуратно вежливо. Спасибо.
Против: Дополнительно заказали прокат автомобиля от Мотороадс. Специально за 2 месяца до поездки бронировали большой Land Cruiser. Предполагалось 7 человек с лыжным снаряжением. Перед поездкой еще раз спрашивали действительно это большой Cruiser? Действительно он будет у нас? Да не волнуйтесь отвечали Motoroads - все как вы бронировали. Содрали денег немерено за него за 13 дней - 1 865 $. В результате нас ждал Santa Fe который стоил в аренду 1200 $. В результате переговоров обещали через 3 дня Cruiser. Пригнали Prado который даже меньше чем Santa Fe. На вопрос как так? Ответ был такой - в броне не написан что это большой Land Cruiser, у нас больших отродясь не бывало. Так что либо берите что дают либо не берите (деньги мы оплатили вперед). Наплевательское отношение к клиентам. Даже не извинились. Пришлось ездить 2 недели на Santa Fe думая что это большой Cruiser. Всем знакомым - не буду рекомендовать.
MOTOROADS ОТВЕТ:

Уважаемый Андрей,
На нашем уебстранице мы реклямируем одинствено Ленд Круисер модель 120 ето и есть большой внедорожник. Можно увидете его снова здесь:
http://www.motoroads.com/ru/car-hire-in-sofia-2008-toyota-land-cruiser-4x4-auto-rental-482.aspx
Вы забронирали эту машину и для нее был отправлен ваучер. Как и обяснено не один раз.
Из за техническая проблема с Ленд Круисером и при Вашем согласии, машина была заменена только на 2 дня с СантаФе. При замена с Ленд Круисером как было уточнено Вы ОТКАЗАЛИСЬ от него. Подчеркиваю - это тожея модель, которая забранирали и которая на нашем странице. Оставить СантаФе до конца брони было ваше решение и мы к этому нипричем. Мы соблюдаем четко наши обязаности и будем очень рады если и вы делаете тоже самое.
Team Motoroads

 , Беларусь () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Обычно дополнительный водитель, детские кресла и.т.д опции платные, здесь нет, приятно удивили
Против: Маленький выбор авто в св. конст и елене

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: Used service in 2010 and 2011 for transfer from Sofia Airport to Borovets and Bansko. No problems everything was swift and easy.
Против: Driver spoke no English

 , България () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Lady who answered the phone was very professional. She understood immediately what I need and directed accordingly. Hope this will continue so we can use motoroads.com this summer.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Very good service, feel free to rent with this company no hidden charges. Best one definitly recommend.
Против: no cons

 , Russian Federation () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Hello! Thanks for an excellent meeting of our group at the airport Plovdiv 03.01.14 С Уважением! Александр Петропавлов
Против:

 , Turkey () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: I used your web site to book airport transfers from sofia airport. All in all very professional and our tours service. I can recommend this service without reservations. In fact I plan to use your web site for booking a transfer in my next trip to Bulgaria.
Против: Nothing I can say.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Every year we come skiing to Borovets and I always use MOTOROADS airpoprt transfer service to and from the ski resort. The prices are best I have found and the drivers are very efficient and extremely reliable. For these reasons I cannot fault the service they offer in anyway! Superb job!
Против: None

 , UK () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Have used motoroads for a number of years for our transfers to Borovets! Great service always on time. Will continue to use motoroads for our annual snowboarding adventures!!
Против:

 , Australia () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: Again we had a fantastic experience – Miro was there to pick up our daughter right on time and everything went really well!! Thanks again
Против:

 , Greece () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Excellent service, i got an upgrated car-rental, perfect on time for the delivery; i am a professionnal in tourism & even got a car-rental dept in my compagny. i won't use any reduced coupon for my next rntal as the rates are incredible low! Motor roads even organised my private transfer from Bansko to Blagoegrad for exactly half-price from a taxi! Don't look anywhere else this is the compagny you have to deal with. thanks Motor roads! it's my pleasure to advertise free your great compagny!
Против:

 , United Kingdom () Услуга:   СНЕГОХОД 
  Семьи с детьми Рейтинг услуг
За: Excellent prices for ski and snowmobile hire. Very helpful company Will definitely use again Paul & Katie
Против: None at all

 , United Kingdom () Услуга:   ВЕЛОСИПЕД НАПРОКАТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: SENTIDO Golden Star , Золотые Пески
За: We have had two unforgettable Summer Holidays in Bulgaria with Motoroads and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. Motoroads provides you a high quality travel service and they are really a great value for money!!!
Против: Only Positive comments as We were very satisfied and planning to return to Bulgaria with Motoroads in the future!

 , Ireland () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We traveled to sinemorets from burgas airport we arrived to find a very comfortable. Mini bus waiting for us this was great as we had a long day. The driver was very nice. The same on our return trip the driver was there on time motoroads made our holiday stressfree we will be useing them again next year thanks to all janet and friends
Против:

 , Испания () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Здравейте,вече сме ползвали вашите услуги преди време и сме много доволни от коректното обслужване и най- вече от точноста. Пожелаваме Ви да потдържате това високо качество на услугите си. До скоро
Против:

 , United States () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: We were told that there was no airport transports (drivers) in Bulgaria. We found Motoroads from AAA and on line. THIS WAS FANTASTIC!!!! We were greeted at the Sofia Airport by our driver Miro with a sign and then we were driven to Haskovo. It was almost a 3 hour drive. He was very pleasant, spoke English and drove us airport to hotel. Then on the day we were leaving we met him at our hotel (again it was Miro) and brought up back to Sofia. He was very kind, pleasant, punctual and a WONDERFUL person. I would recommend him and Motoroads to anyone. This was an excellent service!!
Против: There were absolutely NO cons!

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We have used motoroads several times for transfers on a group ski holiday to Bansko. The vehicle used has always been in excellent condition and the drivers are always prompt and courteous . I would highly recommend their services.
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We have used motoroads several times for transfers on a group ski holiday to Bansko. The vehicle used has always been in excellent condition and the drivers are always prompt and courteous . I would highly recommend their services.
Против: None

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
Отзывы о: Triniti Apartments, Банско
За: Strahoten ekip, kolite sa v otli4no sastoqnie!
Против:

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: I would like to Thank You to the team of Motoroads for the great services that they provided. I rented a car from Sofia airport and everything was the way was explained when I was booking the car. I can tell that was the best customer service that I have received in Bulgaria during my stay. (Thank you Alex) I will definitely will use and recommend this company. Best, Iliyana
Против: n/a

 , Canada () Услуга:   ВЕЛОСИПЕД НАПРОКАТ 
  Сам турист Рейтинг услуг
За: I am happy to find you have competitive rates and show all charges in your easy to use calculator.
Против:

 , United States () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Семьи с детьми Рейтинг услуг
За: I am a very happy customer from two years ago from Boston going to Greece and looking forward this summer again the only issue my pc die and lost the discount promo code you sand me last year. THANKS again and god bless you all.
Против: non

 , Australia () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Motoroads provided a fantastic service to us. We highly recommend them. They even brought back the camera that we had forgotten in the car :-).
Против:

 , Greece () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Dear Team Motoroads, I have received and printed my voucher. This is the second time I have used Motoroads – I think your service is very price competitive and worked very well last time. Thank you, Phil Holden
Против:

 , Ireland () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: I have used Motoroads for transfers to and from airports in Bulgaria several times and would highly recommend them. Their drivers are courteous and helpful and their vehicles are of a very high standard. The drivers keep in contact for the return journey in case pick up times have to be changed due to the weather. I would highly recommend Motoroads.
Против: I have no adverse comment

 , Ireland () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: My friends and myself travelled from Burgas airport to Sinemorets. We could not believe how easy your company was to deal with. There was no need for us to confirm our return transfer and the driver was there on time well done Motoroads. We will be booking again next year, Janet and friends
Против:

 , Israel () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Rented cars: Any with automatic transmission (for example, Toyota Corolla) About service: Excellent service. Low price (!!!) also includes additional items such as children seats, boosters, map and vignettes. Moreover, all necessary insurances are also included in price. Option to return car even in small towns such as Sandanski. About car: Clean car. Without any destroyed plastics in salon and baggage. Air-condition and rest of electric devices in the salon worked well. Very useful and informative internet site. Bottom line: Every time when I am visiting Bulgaria I am using the Motorroads.com to rent a car
Против: Security deposit in cash. Although we didn’t have any problems to get our deposit when return a car, but a using of cash is some “afraid”.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Flora Apartments, Боровец
За: I have never written a review before but was so overwhelmed at the amazing service we had with MotoRoads staff. Our driver picked us up from e airport and drove so carefully through the challenging mountain path, he was also very helpful with the bags and even changed the radio station to an English Channel. he was lovely. Thank you so much, it's the little things that really make a difference .
Против: None

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: A huge thank you to motor roads and in particular Dimi who dealt with us on our recent trip to Bulgaria. The car provided was excellent, good service and very reasonably priced. I will certainly recommend to others and will look to use again on our next visit in January. Cheers guys!
Против:

 , Lebanon () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: I had excellent service through your company from the easy to use professional website to all the transport services, highly recommended. best regards
Против:


  НАПИШИТЕ ВАШ ОТЗЫВ о наших туристических услугах, и мы рассмотрим Вашу кандидатуру на получение КУПОНА НА СКИДКУ. Ваш отзыв будет полезной информацией для наших клиентов и поможет нам улучшить предоставляемые нами услуги.