Стр. 11 » Отзиви на клиентити за

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Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Рейтинг на услугата
Стр. 11  » Отзиви на клиенти
 , Israel () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Good service, Competative prices. Will come again.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: We had a great service 2014 , so we looking to use ''Moto Roads'' again next month... I hope we can get the same service again. Thank you guys
Против: Thank you

 , Netherlands () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Car ridders realy fine! The agent which bring the car and also pick it up was on time.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: I have used Motoroads a few times now. Easy to book and good value. they are always waiting for you on both arrival and drop off. The cars cars are in good condition and relatively new. collect car with full tank of fuel and drop off with full tank, avoiding paying for fuel you do not use.
Против: small charge for out of hours collection/dropoff.

 , Cyprus () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: It was the second time we travel with motoroads. Really good company, always on time and with the best prices in the market. The drivers are very polite and helpful.
Против:

 , САЩ () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: We used Moto Roads transfer two years ago from our home is Sofia to Velingrad. Since we were 4 adults with a lot of luggage we ordered a van. Everything was so easy to arrange - quick reservation process and amazing service. We are definitely planning to use them again this year for our visit. We use transfers and car rentals almost every week in Boston where we live and I must say you a doing a great job! Thank you Moto Roads!
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: The best company for car rentals in Bulgaria. I'm very satisfied with the service provided. I have booked Opel Astra and i recieve Renault Megane who was 2 years newer and had a great fuel consumption and performance. Overall well maintained cars,very good prices, friendly staff, i already use Motoroads for my holidays and I will use them again next time. Many thanks for everything. Will recommend Motoroads for all my friends
Против: None

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: ездил покататься в Банско, бронировал авто на неделю у этой компании - все понравилось! :) достался, практически, новый форд фиеста (в поездке я был один), на зимней резине, что, в последствии, очень помогло - возвращался в Пловдив из Банско в жуткий снегопад через горный перевал, половина машин тащились как черепахи, создавая аварийную ситуацию, у меня - все ок!) кстати, у большинства рентакаров, в которые я обращался, зимняя резина - дополнительная и недешевая опция! получил и сдал машину в аэропорту быстро, без лишних проволочек. улыбнуло: бутылочка минералки в кармане двери авто - мелочь, а приятно!) в общем, видно, что компания борется за каждого клиента, приятно пользоваться их услугами!))
Против:

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Второй год подряд оформлял в аренду Тойота Камри 2.4i на две недели в конце июня (2015 год) с выездом в Грецию. Вместо выбранной машины предоставили дизельный Ford Mondeo последней модификации. Машина в отличном техническом состоянии, вся семья поместилась с комфортом. Вся семья осталась очень довольна! По времени подачи в аэропорту София всё точно: оформляли на стойке, всё быстро и удобно. Сдавали тоже в аэропорту: так же никаких нареканий. В этом году обязательно буду арендовать машину у Вас.
Против: Нет, всё было отлично

 , Netherlands () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Fantastic service, the taxis always arrived on time and got us safely to our next destination.
Против: Nothing

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Арендовали машину в январе 2015 в Пловдиве. Бесплатные детские кресла, дружелюбные сотрудники. Отличные цены! остались очень довольны.
Против:

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Информацию о компании (аренда авто) получили из интернета. Через интернет забронированили подходящий нам автомобиль на весь срок отдыха в Болгарии. По прилету в аэропорт Софии нас втретил представитель копмании, с ним мы оперативно оформили документы на аренду авто, что нам понравилось.В конце от дыха так же в аэропорту сдали автомобиль. Такие условия нас устроили и в дальнейшем мы готовы пользоваться услугами вашей компании.
Против: нет

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: We have used Motoroads for many years and found them to be great value for money and a friendly and reliable service. The vehicles are always clean and have the right level of equipment for the conditions, especially Winter where winter tyres and snow chains are provided. We have taken their cars across the country without a hitch.
Против: Some of the cars have high mileage and interiors can be a little worn, but acceptable for the costs.

 , Israel () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Very user-friendly service.I used the car for rental a few times. Always received attentive and professional service. good combination of price and quality. And I hope for further cooperation.
Против: Nothing

 , United Arab Emirates () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: My rental was wonderful,I was met at the airport by a friendly man who took me to my car. I signed all papers and off we went. Car was very economical on petrol and we traveled around Bulgaria alot,car was reliable,no problems. Service was great,I will use Motoroads again on my future travels. Thank you,Michael Palmer.
Против: GPS was programmed to only give directions in in Bulgarian,we tried to change it to English but English voice was not loaded.

 , Bulgaria () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: I'm very happy from service. I recommending this service for everyone that s working .I'm feeling very happy and comfortable
Против:

 , България () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Доволни сме от услугите.Корекност и точност.
Против:

 , Canada () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: Very good and professional service. Easy to make the reservation, payment and pick-up, no hidden charges or ``rules``.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: I have used Moto Roads 3 times, 1 transfer and 2 car rentals. The service has always been 1st class, good prices with friendly staff. I was recently delayed 10hrs by the airline, but Moto Roads were still on time when I eventually landed in Sofia. I would not use any other company.
Против: None whatsoever

 , Bulgaria () Услуга:   ТРАНСПОРТ 
  Възрастна двойка Рейтинг на услугата
За: transfer was half an hour late due to extreme weather conditions, namely 2ft of snow, but still got our guests t their destination just in time to get connecting transport, the driver was excellent, many thanks
Против: none

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Сам човек Рейтинг на услугата
За: Very happy with the service. My driver was polite and ensured that I reached my destination within time. I would gladly use this service again.
Против: No cons

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: The best car rentals in Bulgaria.I'm very satisfied with the service.Very well maintained cars,good prices,already use Motoroads couple of times for my holidays and I will definitely use them again very soon.Many thanks to Hristo,who was very helpfull and always waiting for me.I will definitely recommend to all my friends
Против:

 , United States () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: Excellent price/quality ratio. Very satisfied.
Против: N/A

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: This was the first time that I had used an off airport car rental company and I was pleasantly surprised by the efficient and friendly service.
Против: On my return, I missed the car hire phone calls as I was checking in at the airport but eventually picked up the call when I moved to a quieter area and the return process was easy after that.

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: 1st class service met all my expectations Thank you
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Възрастна двойка Рейтинг на услугата
За: We always recommend Motoroads for both transfers and hire cars for any of the visitors to our ski apartment in Pamporovo. In all cases, the level of service has been very high and all of the feedback has been positive. We have more visitors this season using Motoroads and I am sure they will continue to exceed all their expectations. Keep up the good work Motoroads!
Против: Nine

 , United States () Услуга:   АТВ & 4WD 
  Възрастна двойка Рейтинг на услугата
За: Very friendly and friendly web site with complete service information and transparent pricing. I'm using it to book for my ATV and vacation rentals.
Против: None s far.

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: We always use Motoroads for car hire when we stay in Pamporovo. Nice people and very reliable - whatever time of year.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Wonderful service as usual
Против: none

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Възрастна двойка Рейтинг на услугата
За: We always recommend Motoroads to all our friends and family who visit Bulgaria. Most stay in Pamporovo and either use Motoroads for a transfer from Plovdiv or rent a car from Sofia and drive themselves. There have never been any problems and would recommend Motoroads to anyone. Keep up the good work!!
Против: None

 , Afghanistan () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
Отзиви: California Apart Hotel, Бургас
 За: It was a very nice solo ride, its the best way to enjoy Istanbul, I like the helpful staff at the rental office and i like the awesome bike, I will be back soon.
Против: nothing to mention

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: We have always hired cars with Motoroads to get from Sofia to our house in Veliko Turnovo. The staff have always been very friendly and met us at the airport on time. We have never had a problem with the cars and always had our security deposit back at the end without and problems.
Против:

 , Iraq () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Each time when I come back to Bulgaria I'm using Motoroad's service. My last experience was the best ever. I've booked Opel and got a low mileage Ford Focus who had a great performance in terms of fuel consumption, road handling and of course perfectly clean interior. Service was prompt and I didn't have any issues at the pick-up and the handover. Although my flight was delayed around 30min company's representative was waiting for me. My next travel to Bulgaria is not so far in the future and I'm looking forward to use your service again.
Против: As a Automotive industry employee for 11+years I have a friendly note: pay attention to the condition of tires.

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: В сентябре брали машину в аренду , нас самолёт задержали и очень приятно , что представители компании терпеливо ждали нашего прибытия. Большое спасибо. Передача машины и документов прошла за 5 минут, все как обычно. Хочется Вам пожелать удачи и в ближайшее время опять воспользуемся услугой по аренде автомобиля в Motoroads.
Против: Нет

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: We were met at the airport, just as advertised. We ended up with a bigger and better car then we were expecting. The service was excellent. At the end of the holiday we dropped the car off at 11am as expected and simply handed over the keys and the documents. No fuss, very simple. The price was the best we could find and the service excellent. Why use anyone else?
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Great services,great people.It's a real pleasure using them every time.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: I regularly travel to Bulgaria and I rent from Motoroads every time. Very competitive prices and helpful staff. Easy to contact in case you have a problem during the rental and prompt response to all queries.
Против: Never actually had the car that I booked, but always got an adequate replacement so it is a bit of a surprise every time! Also, sometimes I have been met at terminal 1 by a rep from the company and sometimes I have to make my own way round to terminal 2 to pick up the car, which can be a bit confusing.

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Car was as described in quote and reliable. Pick up service was prompt
Против: The agreed time by email and at pick up was 12.00 pm. However at 12.10 there was no sign of someone to take the car from us. It took several phone calls from my British mobile which obviously cost me money. Eventually someone arrived at 12.45. We were lucky to make our flight and it meant as we were some of the last passengers to check in we were not sitting with our children on the flight. Felt this was extremely poor unacceptable service.
MOTOROADS ОТГОВОР:

Dear Siobhan Farrelly,

Thank you for your valuable feedback. It is much appreciated and helps us improving our services.
 We have to admit that our representative was indeed 30 minutes late for your car return and it took him 10 more minutes to find you at the check-in line at the airport. Unfortunately, on this date we were very busy and there were no any other Motoroads representatives at your airport terminal. We would like to kindly draw your attention to the following facts:
1. The representative was late because the road to the airport was closed one-way due to construction work
(although this is not an excuse for being late);
2. While you were waiting at the airport we were in constant contact with you and we offered you to leave the car documents and keys at the airport parking as you did;
3. Our representative took extra efforts to find you at the check-in desk at the airport terminal and to assure you everything is OK with your car return;
Once again we apologize for the inconvenience. We hope you will give us a chance to prove our customer dedicated service in the near future.

Team Motoroads

 , Germany () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: absolutely reliable concerning time of handing over, top-price, quality of the car very good- booked an OPEL Corsa and got a CITROEN C4, next time again
Против: no cons at all

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Staff at pickup were excellent, friendly with a good sense of humour. Drove the car a short distance to sort out the paperwork and finance. The car itself was a BMW X3, not what we were expecting but good enough. We traveled from Sofia to Vratsa and then up to Vidin back to Vratsa and then Sofia, so quite a few miles. The BMW performed well with only one small problem(see below). We enjoyed our stay in Bulgaria and will return in 2016, and we will hire from Motoroads again
Против: The BMW, boot had the habit of coming open(not fully open) just enough to make the internal lights come on, we would have to stop, open the boot and then shut it again, not a big problem just a nuisance(this is the reason four the four star rating), Apart from this we were very happy with the car and the service from your staff was excellent

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: Арендовали в феврале 2015 Chevrolet Epica (автомат) в аэропорту Пловдива. Никаких проблем с приемкой/сдачей авто не было, все очень четко и без задержек. Автомобиль в отличном состоянии, хоть и не новый, был укомплектован всем необходимым, включая цепи на колеса. Отдельное спасибо менеджеру Ивану за внимательное отношение к клиентам: вечером накануне отъезда позвонил и предупредил о необходимости выехать с запасом по времени из-за прошедшего снегопада. Цены очень демократичные (а на авто с АКП вне конкуренции). Спасибо работникам компании за быструю работу и человеческое отношение. Надеюсь в будущем воспользоваться услугами Motoroads снова.
Против: -

 , Germany () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Thank you. For our trip in Bulgaria we booked a car at motoroads. The service was very good, the car was cheap and reliable - we had a great time. Roland
Против:

 , Украина () Услуга:   ВЕЛОСИПЕД ПОД НАЕМ 
  Семейство с деца Рейтинг на услугата
За: Наконец-то нашли прокат велосипедов для туристов в Барселоне - MOTOROADS.Очень удобно, быстро, не дорого и главное можно свободно передвигаться по Барселоне и изучить весь город, а также самые укромные уголки этого прекрасного города. Браво MOTOROADS. Успехов Вам и процветания.Спасибо что даете туристам возможность свободно и быстро передвигаться по красивым местам.
Против:

 , France () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Simple, fast, reliable and cheap. The car was in good condition even if it had more than 50000 kms.
Против:

 , Israel () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: I took the car from Ruse for one month. I was very pleased with the car, no problems at all. The guy who came to give and pick up the car, came exactly on time, and was nice and helped me to get around. Gas was full. The price was good. I surely recommend this company.
Против:

 , Spain () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Reliable and efficient service
Против: none

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: Excellent service - excellent value fo money - polite and helpful staff. Thank you.
Против: Slight problem with electrics but managed ok.

 , Israel () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Група приятели Рейтинг на услугата
За: very good service all went smooth....thanks
Против:

 , Sweden () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
За: Very friendly and helpful driver, driving carefully and finding his way and knowing of good places to see and eat. Ok bus. Kept all times very good.
Против: The bus was little squezzy in the back. Probably due to the roads and all the pot holes.

 , България () Услуга:   АТВ & 4WD 
  Сам човек Рейтинг на услугата
За: Изключително удобство - бързо предоставян и приемлива цена при гарантирана техническа изправност. Какво повече?!
Против:


  НАПИШЕТЕ КОМЕНТАР за нашите услуги и ще имате възможността да спечелите купон за отстъпка. Вашето мнение ще бъде полезно за нашите клиенти и ще подобри качеството на предлаганите от нас услугите.

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