Customer Reviews - Page 23

Page 23 Customer feedback » Review services
 , United States () Service:   BICYCLE RENTAL 
  Family with children Customer review rating
PROS: You web site is great. Very helpful information
CONS: Did not find so far

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have used the services of Motoroads 5 or 6 times now for car rentals for family holidays and have always been happy with the cars and service provided. The customer service is exceptional and the cars we have had over the years have always been in excellent condition. Motoroads have always been very accomodating regarding pick-up, drop-off points and times, extras in the car or choices of cars. I would gladly recommend this company to friends, family and anyone who is after a safe and enjoyable car journey.
CONS: none

 , United States () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Great prices, website, and ease of check out. Easy to contact customer service with questions.
CONS: I'd like to know more about things like insurance, possible break downs/roadside assistance, border crossings, required licenses, and all the other details.

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: It's our second time car rental with Motoroads both in Bulgaria and abroad. Excellent service with precise car delivery and drop off at home address, competitive price and unbeatable driving experience. Very polite and cooperative staff. Looking forward to our next trip with renting a car from this esteemed company. Will recommend it to friends and partners.
CONS: No remarks.

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fantastic experience, easy to work with, best prices, delivering cars within Sofia wherever you need them! I am looking forward to rent a car from them this summer again!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: very good service and great customer service
CONS: none

 , Russian Federation () Service:   CAR RENTALS 
   Customer review rating
PROS: Арендовали машину в Пловдиве. Подали прям к автовокзалу, как и хотели. Авто было тоже, что и бронировали через сайте, практически новое.
CONS: Спасибо, все отлично. Обязательно воспользуемся услугами вашей компании в следующий раз

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I used your services 2 times last year from Sofia to Black Sea Coast, July 01 and Dec.09. I am very happy with the service, nice clean cars , very careful driver, I believe his name was Michael. Driver always waited at the airport, very polite very careful , very accommodating. Most likely I will use your service again in June 2014.
CONS: Noting bad or negative

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The car was great, clean an safe, we drove 3500 km, the service on sight was wonderful.
CONS: The phone communication with the broker was a little difficult, no real pictures of the cars, but as I sad, the car was OK.

 , България () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I hired a car via Motoroads. I am absolutely delighted by the quality of the service. With a smile, polite and speedy even when faced with additional requests early on a Sunday morning in the middle of the 6-day national May holidays. The car (a Peugeot 206 sedan) was in excellent condition, very responsive no matter the weather or condition of the road (and I had to drive in a hail storm of Biblical scale). The handing over and back of the car was swift and without a hitch. Thanks to everyone who helped to make my vacation a memorable experience.
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Второй раз пользуемся арендой автомобиля в Болгарии черезmotoroads. Все честно, никакого обмана, всегда идут навстречу клиенту. Хороший сервис, везде бы был такой...
CONS:

 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: the driver was very professional and polite! everything was made as planned! in case i visit again Bulgaria and need such service, i would definitely choose again motor roads.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I rented a car and was pleased with the service - the car was delivered to my address on time, was very clean and tidy. Formalities were completed on the spot in less than 10 minutes and I was on my way. On my return it was collected at the agreed time from my address. I shall be using this company again :)
CONS:

 , Россия () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Мы несколько раз арендовали автомобиль за последнее время и остались довольны уровнем сервиса. Считаем, что по показателю цена-качество компания Motoroads очень привленательна и надеемся на дальнейшее сотрудничество.
CONS: Хотелось бы получать затребованный автомобиль.

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Nice website - easy to work with! Clear information! No hidden charges!
CONS:

 , Switzerland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: ... have rented from MOTOROADS on a number of occasions - absolutely excellent service!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: There was someone waiting for us as we left arrivals who also spoke very good English, he was most courteous and explained to us how to get out of the airport and onto the road we needed to reach our final destination. He was at the airport to meet us at the agreed time to receive the car back and our deposit was returned promptly. I would highly recommend this company to others.
CONS: I cannot think of any cons they were brilliant.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have an apartment in Varna and have used many car hire companies over the last 8 years or so usually ones recommended by friends. We found MotoRoads using a Google search and struck lucky, they we easy to deal with, on time and courteous, the car was good and the price very reasonable. We are coming back in June/July and we will be contacting MotoRoads for a Vehicle. If you are looking to hire a car give this company a try they really are as good as the recommendations that you reading suggest.
CONS: Honestly, none so far.

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Все отлично. Встретили с табличкой у выхода из аэропорта, машина уже была на стоянке. Никакого депозита наличными не потребовалось. При сдаче машины тоже все честно - человек уже ждет в аэропорту, никаких придирок или дополнительных денег, все очень быстро.
CONS:

 , Switzerland () Service:   CAR RENTALS 
   Customer review rating
PROS: perfect service, very reliable and friendly staff, good quality cars. Thanks!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We hired a car for a week, travelling from sofia airport to bansko and across central bulgaria, I have driven in BG 3 times now using 3 different companies, I would reccomend this company as the best value and service, the car was very good, the rep was friendly, you need a decent car to enjoy travelling this is the company you need to choose! Thank you for your excellent service.I think if you
CONS: Nothing to really add?

 , United States () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Always on time, reliable and polite. Have been using them for over 5 Years without any problems. Highly recommended!
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Highly recommended. Always met at airport on time. Quick replies to all emails and any special requests.Have used motoroads for almost 5 years without any problems.Great service.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: After travelling to Bansko for several years and using motoroads for the past four years we can honestly say that we have finally found a company that we can trust and who will get our repeat business and further recommendations to friends and family. Keep up the good work.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The car was delivered on addres, wich is great, an the second driver is free , even beter.The guy who delivered and took the car was vary polite and informed. The car was clean, resposive and realy economic all the way.Great service !
CONS: The car wasn't the same as ordered. But I never had the same car as orderd so it isn't a problem for me. Maby for somebody will be (we ordered benzine and received diesel). Good idea to warn the client for the change.

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Everything was just great. I can only recommend this company. What made us choose it was the free second driver option. Now I am totally convinced - this is our car rental company in Bulgaria!
CONS: NONE

 , France () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: we rent a car in Plovdiv in Bulgaria. We were there is happy with the guy who welcome us. All was very easy, no trouble during our stay.
CONS: NOTHING

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: St Ivan Rilski Hotel, Bansko
PROS: Great minivan for 2 families. Meet us as normal on time at the airport, great vehicle
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have hired cars from this Company over the last three years, probably 12 times. We have had three different cars. All have been very good. The people who meet us at the airport are always polite and informative, the cars always clean. I don't think that we will look anywhere else as the service is excellent.
CONS: None!

 , Portugal () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Hotel Metropol, Plovdiv
PROS: Very polite and kind drivers. Very good cars. Excelente service and efective feedback, after an unexpected change in flights and arrival time. Highly recommended to anyone who enjoys a relaxed trip in a foreign country with a diferent and unknown language. And after all not more expensive than an ordinary car rental...
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Outstanding and very professional service, I would highly recommend this company to all my friends and family and to any one requiring a hire car in Bulgaria. Thank you for your service and I look forward to doing business with you again. Best regards John
CONS: All very good

 , Россия () Service:   CAR RENTALS 
   Customer review rating
PROS: Все на отлично. В зале аэропорта нас ждал представитель проката , на оформление и осмотр потрачено не более 5-7 минут . И ЕЩЕ БОЛЬШОЙ ПЛЮС депозит на машину оставили на личными тому же представителю . По возвращению авто через 2 недели, на осмотр было потрачено 20-30 секунд и также сразу получили свой депозит наличными . ВСЕМ РЕКОМЕНДУЮ !!! )))
CONS: Отсутствовали .

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service thank you! Will use your service again.
CONS: Great service!!!

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Great service. The driver was on time, both ways, and was very polite and helpful. His driving was sympathetic to us as passengers on some twisty, poor quality roads.
CONS:

 , United States () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: very good
CONS:

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: Вече два пъти използваме услугите на Motoroads и сме много доволни. Изключително коректни са!
CONS:

 , Россия () Service:   CAR RENTALS 
   Customer review rating
PROS: Бронировали в первый раз машину на 12 дней. Подача вовремя, машину предоставили классом выше за ту же цену, на звонки в период аренды реагировали сразу, очень услужливые и доброжелательные. Во время сдачи также никаких проблем, мы очень довольны, обязательно воспользуемся в следующий раз!
CONS: Придраться не к чему, все очень хорошо.

 , United Kingdom () Service:   TRANSPORTATION 
   Customer review rating
PROS: A very reliable professional service, always on time, very careful drivers. Some drivers speak little english but all very polite.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Excellent service. Have used Motoroads many times now between Sofia and Bansko and would not use anyone else. Prompt, efficient service with clean, reliable cars and drivers who are flexible enough to stop off at IKEA en route so I could collect some shopping!
CONS: Would prefer to be able to pay for the whole service online rather than just a deposit and then paying the driver the remainder.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Faultless!! We have had 5 transfers from Sofia to Borovets, all perfect! and always on time. would not use any other taxi for our Bulgarian transfers.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have used Moto Roads for many years now to rent cars at Sofia airport and service has been excellent on every occasion.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Absolute excellent service through out! used to transport to and from Sofia airport to borovets in Bulgaria, good quality of cars used, staff very friendly and happily load/unload our luggage for us and very polite and always on time....tip them well! will book through them again next year :)
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Great service, completely faultless.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Used the car hire services twice now over the last year. Arrived early hours each time. Had someone waiting for me. Handover and form filling simple and easy, no issues. Plan to use again this year.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Very good service used them twice in the last 4 years in Bulgaria both times have been very helpful and professional even when there is a problem. Excellent value for money would recommend.
CONS:

 , United Kingdom () Service:   SKI & SNOWBOARD 
  Family with children Customer review rating
PROS: We use Motor Roads every year to book our ski packages, we have found they extremly helpful and often they have tailored the packages to suit due to travel arrangement changes withou hesitation. They are super quick and efficient, we have recommended to a friend who was also impressed and used them again 2nd year running. They do what they say and when they say it.
CONS: none

 , Belgium () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Quiet good and reliable service. Already travelled two times with Motorroads: remains one of the fastest + easiest ways of transportation in Bulgaria.
CONS: Lack of English. But hey, travelling is an adventure. Otherwise people can always learn Bulgarian.

 , Cyprus () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I travelled from Sofia to Borvets and I can only say the service was fantastic driver waiting for me when I walked through customs and was on time for my return trip back to Sofia at 3am in the morning would recommend motoroads and would use them again
CONS:

 , Slovakia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Car pickup: On time, clean car. Car drop: No problems. Car technical status: No problems.
CONS: Car pickup: Representative did not have the option to accept credit card payment and deposit. We solved the problem quickly and to my satisfaction but still either to modify registration form where are state that I want to use credit card for this or equip representative with necessary device for every car pickup.

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I have used motoroads for transfers 3 times now, 2012/13 Sofia-Borovets and 2014 Sofia-Bansko. There was a large group of us so we have always had a minibus. I found this company on the internet so for the first trip I was a bit worried what I had booked! But I have never had any issues in using Motoroads. They offer good value and have been reliable for me. I would happily recommend them to others.
CONS: Can't think of any.


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