Отзиви на клиентити за  » Стр. 17

Стр. 17  » Отзиви на клиенти
 , Hungary () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: Nice service, just in time.
Против: no

 , Brazil () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: We have used Motoroads three times to rent a car so far. The staff have always been very polite and professional. Although not particularly new, the cars we rented were decent, we had no problems whatsoever. We find the pick up and drop off at an address of our choice very convenient. Overall, the service is very good value for money ( they really don't charge anything on top of their "final price " the way many companies do) . We definitely recommend Motoroads and will definitely use their services in the future if we need to rent a car in Bulgaria.
Против:

 , Россия () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Хорошая организация работы с клиентом. Встретили в аэропорту, быстро оформили договор, Получили БМВ 320 и поехали. Также просто и своевременно сдали машину. Проблем с машиной не было, поэтому в период аренды обращаться не пришлось.
Против:

 , Israel () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: Excellent service. Prompt on everything. Car was in a great condition. I would highly recommend. We also had a transportation from Greece to Bulgaria it was excellent
Против:

 , Ireland () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Група приятели Рейтинг на услугата
За: I have over many years used various moto hire companies throughtout the world , mainly in Europ , North America and Europ and encountered a variety of reps from a lot of hire companies . I have to say that Maria has been very patient with me and came up trumps in the end against a lot of compitition . I will write again to let you know if Motoroads folloe true .Shane.
Против: No conc as of yet. Stay tuned.

 , Ukraine () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: Great, reliable service and highly recommened for everyone who needs a transfer/car rental in Bulgaria. Drivers were right on time, we've been contacted by customer support clarifying our needs. All went smoothly and beyond expectation
Против: Even though we've contacted a driver directly (by sms) saying our time changes, we've been still contacted by customer support asking "where are you?". So, better communication between drivers and customer support would be good.
MOTOROADS ОТГОВОР:
Dear Olga, thank you for your feedback. Please be advised that as per our terms of service drivers are not allowed to make changes to customers' time schedule. The only eligible way is to do this through our office.
Team Motoroads

 , Israel () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
   Рейтинг на услугата
За: Very good service, the motorcycle was almost new and well serviced. The team was very helpful in every aspect
Против: none

 , Finland () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: I have been using the car rental services since 2007 and every year I have been highly satisfied with the Price to Value Ratio and how smoothly all works.
Против: n/a

 , United States () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Excellent service. Prompt on everything. Car was in a great condition. I would highly recommend.
Против: None

 , Ireland () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: BMW GS1200 from Barcelona Airport - walked out the door and the bike was waiting for me. Bike had plenty of storage, Well maintained bike, I was given a good walk around the bike on features, Anton had good bike and local knowledge and offered assistance should I need anything while visiting.
Против: The only issue I had was emails were a little slow at times. After the initial booking and confirmation I didn't know final details like: pick up location until the day before traveled. I wasn't sure if it would be from the front door or a car park. Or if the bike would arrive full of fuel. I like to have my homework done before I arrive and although everything was perfect the last minute email was a bit of a worry.

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: We were met in Bulgaria by helpful, efficient staff. They were on time and there were no language problems because they always sent a fluent English speaker. The car was clean and well maintained overall. We had a problem with the car when it stopped working, after contacting Motoroads they quickly sent the team to where we were, and they dealt with it brilliantly because it turned out to be our own fault having left an internal light on and drained the battery! Oops. But they were really nice about it and offered us an alternative vehicle for the day so we wouldn't have to change our plans which was great. As it turned out we were able to continue with the same car, but the fact that they offered was great service, we really appreciated it, thank you Motoroads team! I would be happy to use Motoroads again.
Против: I needed to contact them before travelling to sort out an error with the rental booking, but got no response to my emails. As our departure date got closer it was a bit stressful not knowing what was going on especially as it was our first time using the company. They did respond in the end and the problem was sorted, but it would be good if communication from a distance was easier and more efficient.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
Отзиви: Hotel Sol Luna Bay Resort, Обзор
За: First class service given. Met at airport by English speaking guide. Taken to resort in big mini bus with air con. Picked up for return transfer on time with same high level of service. If I ever go to Bulgaria again would 100% use again.thanks
Против: none

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: After initial problem dealt with exceedingly well, we were very happy with the service provided. Although older than normal, the car provided was in good order and very clean. I would recommend this company as communication was very easy and value for money was the best I could find in Bulgaria.
Против:

 , Bulgaria () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: very professional and friendly service - we used motoroads first to rent a car - we were able to organise it at a good rate even though pick up and dropping point were different - they were there on time and sms-ed us in advance to double check . We also used them as taxi from Byala to Sofia - here again, on time and professional - We had had bad experiences in the past in Spain with supposedly low cost companies such as Gold car who pretend to give you cheap rates and then add up all kinds of things to make it as expensive as others and are very very unfriendly (+ ask you to give the car back with an empty tank! but charge you for a full tank at their rate at the beginning). Motoroads charge you exactly what they tell you they will charge you in advance and do ask you to give the car back with a full tank (and give it to you with a full tank). Our contact spoke English very well and was extremely pleasant. I would highly recommend Motoroads (had also been recommended to me by the owner of the house we rented in Byala)
Против: None

 , United Kingdom () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: Excellent service. Well-maintained BMW F800 GS :)
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Very good value for money car hire. The staff were very helpful and friendly. Had a few issues with our first car but these were sorted very quickly and effeciently by Motoroads. I would definately use again for my holidays next year.
Против: None

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
   Рейтинг на услугата
За: Перфектно обслужване , лесна комуникация , перфектни цени ,и висок професионализъм *(Excellent service, easy communication, perfect prices, and high professionalism )
Против:

 , United States () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: The staff is very flexible, accommodating and friendly. They are on time and meet you at the airport or anywhere you need them. You get a suitable car for a great price.
Против: Somewhat necessary to have a local phone to arrange the return of the car. But you could also use the hotel phone or something.

 , Estonia () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: correct accurate
Против: No comments

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Very good all round experience, easy handover and return, friendly and helpful representative. As regular travelers to our Varna Apartment we have used many different car rental companies and are pleased to advise that Motoroads have the best combination of car quality and service that we have found so far.
Против: Child booster seat requested for 5 year old turned up as a baby chair.

 , Spain () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: Contratamos el servicio de transporte desde el aeropuerto de Sofia después de un vuelo que llegaba de madrugada. Un servicio excelente! Correcto y puntual. Volveremos a contratarlo.
Против:

 , Germany () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Good price, nice car
Против: Delayed delivery

 , Германия () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
Отзиви: Kaliakra Palace hotel, Златни Пясъци
За: Сервис высшего класса!
Против: 0

 , Belgium () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: The rental car looked as new, was perfectly maintained, in a perfect state. The car was delivered at our Bulgarian home adress at exactly the agreed date and hour. The owner of the car was very friendly and correct. After the rental period the car was picked up by the owner, so we didn't have to drive to a garage to bring it back. This was done again by a very friendly person. We have no remarks, the service was perfect.
Против:

 , Germany () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Възрастна двойка Рейтинг на услугата
За: Have rent motorbikes for the third time. Started wit BMW GS650F in Alicante. By good experiences I rent one year later a BMW GS800 from Barcelona. Both times I got nearly new motorbikes, good conditions, even the boxes I rent were great and new. Both times I complained about the grip of the tires mounted on. Later more in the cons. Third time I rent now a BMW GS650F for my daughter and a XT 660 for myself on Crete (Greek). The service was great, both motorbikes were delivered in time at the airport. Both bikes were explained in details. Mobile number offered for emergency case. Anyway, at all recommended company . Thinking about a new rent coming up soon
Против: The tires of both bikes were crap. Maybe it's sound I am picky but on that XT I could burn the tire even in 2nd or 3rd gear. There was profile on the rubber but the rubber itself was much too old. Both motorbikes weren't filled with gas. First stop for both was at the next gas station. that's not what you wanna do first when you just took over a motorbike. The top boxes were free of charge , so I don't wanna complain when you get something without payment. But if I would have paid, the boxes would had been exchanged.

 , Canada () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Excellent service from start to the end!Easy booking and excellent communication .The car was very clean ,trouble free and the receiving process was only 5 min. Definitely we will use their service again! Thank you Motoroads!
Против: No issues here

 , Australia () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: excellent bike, had a great time would recommend to everyone
Против: should have used them on my first trip

 , United States () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: The customer service was prompt and professional. The employees were very accommodating and the condition of the car was great, as well as the payment options. I will definitely use the service again!
Против: The service was expensive.

 , Bulgaria () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Happy with the customer service. I will use MotoRoads again.
Против: No issue

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: We have rented cars from Motoroads on many occasions and keep going back because of the excellent service we receive and the quality of the cars they provide. We are due to be travelling to Varna Airport soon & arranging our car hire through this company once again.
Против: None

 , Belgium () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
За: We rented two minivans for a group of 16 people. The service was perfect, the worker very friendly and professional, the cars were very good for all the road we had to make.If I come back, I will call them directly. Good services, good price. Thank you.
Против:

 , Россия () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: We are very satisfied with the service. Thank you for your professional activity! We'll be glad to cooperate with you in the future!
Против:

 , Bahrain () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: I am a solo traveler and a solo rider, this is my first deal with motoroads.com I like their high-quality services and their high-class motorcycles They are perfect, definitely I will deal with them for my next riding trip I strongly recommend, if you want to enjoy riding without hassles
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
Отзиви: Hotel Sol Nessebar Palace, Несебър
За: Fantastic service. Car seat provided for our child. Friendly driver. Good value for money.
Против: none

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: We only started using Motoroads this year September will be trip number 4 to Bulgaria and we will be using them once again. The car is always clean and delivered to our pick up point on time, collection is also very punctual. In all an excellent service. Thank you.
Против: None.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: No problem
Против: No issue

 , United Kingdom () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: Excellent service! The price was competitive even with the extra charges for airport pick up and drop off. The motorbike was in very good condition (virtually new) and the Sat Nav worked perfectly. Antonio met me at the pick up point and talked me through everything to make sure I had no issues. He even suggested some great roads to ride - thank you. At the end of the rental he was waiting at the airport as arranged and the handover took no more than a couple of minutes - great for my early flight home. For me this rental went very well indeed and I will use Motoroads again.
Против: I had arranged and paid for Airport pick up and drop off. It wasn't until I emailed a couple of days before my flight that I was told the airport pick up was not possible - due to staff holidays. Luckily I had lots of time when I arrived so no problem - In the end Motoroads paid for a taxi to take me to the rental shop. It didn't turn out to be a big issue but could have been a problem if I was short of time. The office staff were polite in sorting out the concern.

 , Poland () Услуга:   ТРАНСПОРТ 
  Семейство с деца Рейтинг на услугата
За: The transport services provided by Motoroad are really profesional. We were met at the airport by a pleasant and helpfull person, and the transfer to the hotel was fast and comfortable. What was very important to us- the children seats were safe and free and there was no problem with providing three of them. When going back- the driver from Motoroads was waiting at the hotel earlier than he should. We had no problem to be at the airport on time. We recoomend that company and we will also travel with Motoroads in the future. Wszystkim Polakom podróżującym do Bułgarii polecam skorzytanie z usług transferu oferowanych przez tą firmę. Nie mieliśmy żadnych problemów.
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Very pleased with the professional and efficient service when hiring a car. The major companies were closing before our late Sunday evening flight arrived at Bourgas and were not interested in our booking. Motoroads were more than happy to have the car waiting at the airport at 11.30pm on the Sunday and we were met at the arrivals gate by a very friendly man. Everything was explained in clear English and the one query we had during our rental was dealt with immediately and to our full satisfaction. The car was a bit older than some of the bigger rental companies use, but was also far cheaper, and to be honest I was renting for 2 weeks, not buying it. Overall, very impressed and have already recommended to colleagues.
Против: None at all

 , United States () Услуга:   НАЕМ НА МОТОЦИКЛЕТ 
  Сам човек Рейтинг на услугата
За: Staff very helpful. Easy in and out.
Против: Would be nice to get picked up at the airport.

 , България () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: I m very happy i use this service again and again.Its WORTH
Против:

 , Germany () Услуга:   ТРАНСПОРТ 
  Сам човек Рейтинг на услугата
Отзиви: Imperial Hotel, Пловдив
За: Absolute professional work with MotoRoads. I booked in very short time over Weekend my Transport and got very quick a confirmation. The Driver Petr picked me up on time at Airport and also on time at the way back. The Driver speaks very well English and I felt very safe during the trip. For me was it second time to work with MotoRoads and always ist very good function and you feel welcome as a guest. I have only one recommendation to improve the good Service to a perfect one. Maybe you can offer a bootle of good bulgarian water as a gift this would be great :)
Против: None

 , Czech Republic () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: Rent car in Bulgaria . At resonable fare rent a car which was almost new . Comunication was quick and down to topic , as well when ordering car on the net as well during pick up and returne . I can recomend .
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Възрастна двойка Рейтинг на услугата
За: We were met very efficiently at Plovdiv Airport (our flight was very late, but the Motoroads representatives were there). All the aspects of our car hire were carefully explained in good English and the car was fine and perfect for our needs. At the end of the hire, we were again met at the airport at exactly the right time, our deposit was returned on the spot, and everything was conducted in a very pleasant and efficient manner. Would highly recommend Motoroads to anyone travelling to Plovdiv Airport, especially as the only 'big name' hire car company closes before the Ryanair flights arrive/leave!
Против: None

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: : We rented a car from Ruse for a one week trip along the coast and Veliko Tarnovo. The car was very good and clean and did the job nicely. Happy with the customer service. I would definitely use MotoRoads again.
Против: Not muchto say really

 , Poland () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Сам човек Рейтинг на услугата
За: Great company. Immediate response from the customer service. Great service quality. Perfect punctuality. Keep up the good work! Thanks for help!
Против: No cons.

 , Norway () Услуга:   ТРАНСПОРТ 
  Група приятели Рейтинг на услугата
Отзиви: Iberostar Hotel, Слънчев Бряг
За: Transport from airport to hotrl and back to airport. Good service and good car
Против:

 , United Kingdom () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Група приятели Рейтинг на услугата
Отзиви: Redenka Golf & Ski Club, Банско
За: we hired a 5 +2 zafira for 2 weeks and picked it up at sofia airport. The pick up was totally painless with the rep. waiting for us with a large sign with my name on it. On returning the car at the airport I made a mistake and took it to the wrong pick up place but 1 phone call later it was sorted.I have hired before in Bulgaria with problems but MotorRoads were excellent.10/10.
Против:

 , Hungary () Услуга:   НАЕМ НА АВТОМОБИЛ 
  Семейство с деца Рейтинг на услугата
За: We rented the car from Thessaloniki Airport. The representative was waiting for us, and provided us a bigger car than it were hired. The car hand over was quick and easy.
Против:

 , Slovakia () Услуга:   МОТОРНА ШЕЙНА 
  Семейство с деца Рейтинг на услугата
За: I am very satisfied with the service. I can only recommend to everyone. Next time I will book only through them.
Против: Everything is OK.


  НАПИШЕТЕ КОМЕНТАР за нашите услуги и ще имате възможността да спечелите купон за отстъпка. Вашето мнение ще бъде полезно за нашите клиенти и ще подобри качеството на предлаганите от нас услугите.