Стр. 11 » Отзывы туристов о

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Стр. 11  » Отзывы туристов
 , Israel () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Very user-friendly service.I used the car for rental a few times. Always received attentive and professional service. good combination of price and quality. And I hope for further cooperation.
Против: Nothing

 , United Arab Emirates () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: My rental was wonderful,I was met at the airport by a friendly man who took me to my car. I signed all papers and off we went. Car was very economical on petrol and we traveled around Bulgaria alot,car was reliable,no problems. Service was great,I will use Motoroads again on my future travels. Thank you,Michael Palmer.
Против: GPS was programmed to only give directions in in Bulgarian,we tried to change it to English but English voice was not loaded.

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: I'm very happy from service. I recommending this service for everyone that s working .I'm feeling very happy and comfortable
Против:

 , България () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Доволни сме от услугите.Корекност и точност.
Против:

 , Canada () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: Very good and professional service. Easy to make the reservation, payment and pick-up, no hidden charges or ``rules``.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: I have used Moto Roads 3 times, 1 transfer and 2 car rentals. The service has always been 1st class, good prices with friendly staff. I was recently delayed 10hrs by the airline, but Moto Roads were still on time when I eventually landed in Sofia. I would not use any other company.
Против: None whatsoever

 , Bulgaria () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: transfer was half an hour late due to extreme weather conditions, namely 2ft of snow, but still got our guests t their destination just in time to get connecting transport, the driver was excellent, many thanks
Против: none

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: Very happy with the service. My driver was polite and ensured that I reached my destination within time. I would gladly use this service again.
Против: No cons

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: The best car rentals in Bulgaria.I'm very satisfied with the service.Very well maintained cars,good prices,already use Motoroads couple of times for my holidays and I will definitely use them again very soon.Many thanks to Hristo,who was very helpfull and always waiting for me.I will definitely recommend to all my friends
Против:

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: Excellent price/quality ratio. Very satisfied.
Против: N/A

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: This was the first time that I had used an off airport car rental company and I was pleasantly surprised by the efficient and friendly service.
Против: On my return, I missed the car hire phone calls as I was checking in at the airport but eventually picked up the call when I moved to a quieter area and the return process was easy after that.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: 1st class service met all my expectations Thank you
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: We always recommend Motoroads for both transfers and hire cars for any of the visitors to our ski apartment in Pamporovo. In all cases, the level of service has been very high and all of the feedback has been positive. We have more visitors this season using Motoroads and I am sure they will continue to exceed all their expectations. Keep up the good work Motoroads!
Против: Nine

 , United States () Услуга:   АТВ & КВАДРОЦИКЛ 
  Пожилая пара Рейтинг услуг
За: Very friendly and friendly web site with complete service information and transparent pricing. I'm using it to book for my ATV and vacation rentals.
Против: None s far.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: We always use Motoroads for car hire when we stay in Pamporovo. Nice people and very reliable - whatever time of year.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Wonderful service as usual
Против: none

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: We always recommend Motoroads to all our friends and family who visit Bulgaria. Most stay in Pamporovo and either use Motoroads for a transfer from Plovdiv or rent a car from Sofia and drive themselves. There have never been any problems and would recommend Motoroads to anyone. Keep up the good work!!
Против: None

 , Afghanistan () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
Отзывы о: California Apart Hotel, Бургас
За: It was a very nice solo ride, its the best way to enjoy Istanbul, I like the helpful staff at the rental office and i like the awesome bike, I will be back soon.
Против: nothing to mention

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: We have always hired cars with Motoroads to get from Sofia to our house in Veliko Turnovo. The staff have always been very friendly and met us at the airport on time. We have never had a problem with the cars and always had our security deposit back at the end without and problems.
Против:

 , Iraq () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Each time when I come back to Bulgaria I'm using Motoroad's service. My last experience was the best ever. I've booked Opel and got a low mileage Ford Focus who had a great performance in terms of fuel consumption, road handling and of course perfectly clean interior. Service was prompt and I didn't have any issues at the pick-up and the handover. Although my flight was delayed around 30min company's representative was waiting for me. My next travel to Bulgaria is not so far in the future and I'm looking forward to use your service again.
Против: As a Automotive industry employee for 11+years I have a friendly note: pay attention to the condition of tires.

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: В сентябре брали машину в аренду , нас самолёт задержали и очень приятно , что представители компании терпеливо ждали нашего прибытия. Большое спасибо. Передача машины и документов прошла за 5 минут, все как обычно. Хочется Вам пожелать удачи и в ближайшее время опять воспользуемся услугой по аренде автомобиля в Motoroads.
Против: Нет

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: We were met at the airport, just as advertised. We ended up with a bigger and better car then we were expecting. The service was excellent. At the end of the holiday we dropped the car off at 11am as expected and simply handed over the keys and the documents. No fuss, very simple. The price was the best we could find and the service excellent. Why use anyone else?
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Great services,great people.It's a real pleasure using them every time.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: I regularly travel to Bulgaria and I rent from Motoroads every time. Very competitive prices and helpful staff. Easy to contact in case you have a problem during the rental and prompt response to all queries.
Против: Never actually had the car that I booked, but always got an adequate replacement so it is a bit of a surprise every time! Also, sometimes I have been met at terminal 1 by a rep from the company and sometimes I have to make my own way round to terminal 2 to pick up the car, which can be a bit confusing.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Car was as described in quote and reliable. Pick up service was prompt
Против: The agreed time by email and at pick up was 12.00 pm. However at 12.10 there was no sign of someone to take the car from us. It took several phone calls from my British mobile which obviously cost me money. Eventually someone arrived at 12.45. We were lucky to make our flight and it meant as we were some of the last passengers to check in we were not sitting with our children on the flight. Felt this was extremely poor unacceptable service.
MOTOROADS ОТВЕТ:

Dear Siobhan Farrelly,

Thank you for your valuable feedback. It is much appreciated and helps us improving our services.
 We have to admit that our representative was indeed 30 minutes late for your car return and it took him 10 more minutes to find you at the check-in line at the airport. Unfortunately, on this date we were very busy and there were no any other Motoroads representatives at your airport terminal. We would like to kindly draw your attention to the following facts:
1. The representative was late because the road to the airport was closed one-way due to construction work
(although this is not an excuse for being late);
2. While you were waiting at the airport we were in constant contact with you and we offered you to leave the car documents and keys at the airport parking as you did;
3. Our representative took extra efforts to find you at the check-in desk at the airport terminal and to assure you everything is OK with your car return;
Once again we apologize for the inconvenience. We hope you will give us a chance to prove our customer dedicated service in the near future.

Team Motoroads

 , Germany () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: absolutely reliable concerning time of handing over, top-price, quality of the car very good- booked an OPEL Corsa and got a CITROEN C4, next time again
Против: no cons at all

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Staff at pickup were excellent, friendly with a good sense of humour. Drove the car a short distance to sort out the paperwork and finance. The car itself was a BMW X3, not what we were expecting but good enough. We traveled from Sofia to Vratsa and then up to Vidin back to Vratsa and then Sofia, so quite a few miles. The BMW performed well with only one small problem(see below). We enjoyed our stay in Bulgaria and will return in 2016, and we will hire from Motoroads again
Против: The BMW, boot had the habit of coming open(not fully open) just enough to make the internal lights come on, we would have to stop, open the boot and then shut it again, not a big problem just a nuisance(this is the reason four the four star rating), Apart from this we were very happy with the car and the service from your staff was excellent

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: Арендовали в феврале 2015 Chevrolet Epica (автомат) в аэропорту Пловдива. Никаких проблем с приемкой/сдачей авто не было, все очень четко и без задержек. Автомобиль в отличном состоянии, хоть и не новый, был укомплектован всем необходимым, включая цепи на колеса. Отдельное спасибо менеджеру Ивану за внимательное отношение к клиентам: вечером накануне отъезда позвонил и предупредил о необходимости выехать с запасом по времени из-за прошедшего снегопада. Цены очень демократичные (а на авто с АКП вне конкуренции). Спасибо работникам компании за быструю работу и человеческое отношение. Надеюсь в будущем воспользоваться услугами Motoroads снова.
Против: -

 , Germany () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Thank you. For our trip in Bulgaria we booked a car at motoroads. The service was very good, the car was cheap and reliable - we had a great time. Roland
Против:

 , Украина () Услуга:   ВЕЛОСИПЕД НАПРОКАТ 
  Семьи с детьми Рейтинг услуг
За: Наконец-то нашли прокат велосипедов для туристов в Барселоне - MOTOROADS.Очень удобно, быстро, не дорого и главное можно свободно передвигаться по Барселоне и изучить весь город, а также самые укромные уголки этого прекрасного города. Браво MOTOROADS. Успехов Вам и процветания.Спасибо что даете туристам возможность свободно и быстро передвигаться по красивым местам.
Против:

 , France () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Simple, fast, reliable and cheap. The car was in good condition even if it had more than 50000 kms.
Против:

 , Israel () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I took the car from Ruse for one month. I was very pleased with the car, no problems at all. The guy who came to give and pick up the car, came exactly on time, and was nice and helped me to get around. Gas was full. The price was good. I surely recommend this company.
Против:

 , Spain () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Reliable and efficient service
Против: none

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Excellent service - excellent value fo money - polite and helpful staff. Thank you.
Против: Slight problem with electrics but managed ok.

 , Israel () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Группа друзей Рейтинг услуг
За: very good service all went smooth....thanks
Против:

 , Sweden () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Very friendly and helpful driver, driving carefully and finding his way and knowing of good places to see and eat. Ok bus. Kept all times very good.
Против: The bus was little squezzy in the back. Probably due to the roads and all the pot holes.

 , България () Услуга:   АТВ & КВАДРОЦИКЛ 
  Сам турист Рейтинг услуг
За: Изключително удобство - бързо предоставян и приемлива цена при гарантирана техническа изправност. Какво повече?!
Против:

 , Israel () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Hello everyone I rented a car through this company Everything works very good I get a clean vehicle with no mechanical problems The pick up was quick with no problems Return car was very fast and without problems No doubt I will come back to this car rental company Thank you Ofer
Против:

 , Australia () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: Pick-up was exactly as described from Sofia Airport and was efficiently transported to Bansko by a courteous driver. Would recommend your service to others.
Против:

 , Latvia () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
Отзывы о: Accord Hotel, София
За: Великолепно. Все во время, цены вполне приемлемые. Отношение как к родственника. Спасибо.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: The company are very reliable, delivering and collecting the car as organised - including 4am return! Car was reliable - if a little old - but that gave it character! All money transactions were as originally agreed which is not always the case with some of the larger companies.
Против: One small item - oil level had not been checked and within 50km the oil light was flashing. Put right with a litre of oil!

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: We booked a VW Touran, because we had to travel to a family event in Greece and we were 6 people so we needed a minivan. The car was perfect, Bojidar - the guy who run the operational matters was was very friendly and cooperative. I've tried a couple of other BG rent a car companies before, but never had the same pleasant and accurate service. Totally recommended!
Против:

 , Netherlands () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: Great service, wel maintained motorbikes, good value for money
Против:

 , Israel () Услуга:   ТРАНСПОРТ 
   Рейтинг услуг
За: Excellent service . Driver was waiting us on time . Transfer was comfortable and safe.
Против: Nothing

 , France () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: Excellent service / door delivery / super friendly / the best car rental around / really affordable
Против: You never know what you will get: car model is never the same you booked, asked for a manual car, got an automatic. Apart of this little surprise everytime, nothing to say :)

 , Russian Federation () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Все очень хорошо. Подали автомобиль в срок к месту отдыха, возврат в аэропорту Бургас. Хорошие цены, приветливый персонал. Замечаний нет. Буду рекомендовать друзьям. Спасибо за сервис.
Против:

 , United Kingdom () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: Many thanks for finding me a great 250cc Vespa scooter in Florence to do my tour of Tuscany. It was the perfect choice for the trip and everything went very smoothly. Ciao!
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: Great services, friendly and professional. Always on time and reliable. Will be using Motoroads again .
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: I have always found this company excellent from making the booking on line to being picked up at Burgas Airport to our designated drop off point at St Vlas. The driver was at the airport with a board that clearly said my name when I approached to let him know that it was me he was waiting for he greeted us with a smile and said hello, he grabbed our luggage and told us to follow him to his taxi. The journey from the airport to St Vlas was excellent. I will definitely be using this service every time we go to Bulgaria. Excellent value for money clean cars and friendly drivers
Против: None excellent service and clean cars and very pleasant drivers plus what is agreed for the service is what you pay

 , Estonia () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Отличное обслуживание! Машина была чистая и исправная. Встречали прямо в аэропорту, как и было обещано. Самая лучшая цена из того что нашел.
Против: Нету.


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