Customer Reviews - Page 11

Page 11 Customer feedback » Review services
 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Вече няколко пъти ползвам услугата "наем на автомобил" както за мен, така и за мои близки и приятели от Германия. Много съм доволна от акуратното и любезно обслужване, както и от предоставяните коли.
CONS:

 , Denmark () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Highly recommendable. We have used the services of Motoroads several times; Motoroads are always on time, the cars are clean and fully functional. We even had an accident, debree from the roof top falling onto the car during a thunder storm, breaking the front screen and other damage, but motoroads immediately provided us with a substitute - very good value for the money. I can only recommend Motoroads.
CONS: Null

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Have used Motoroads for years. Great service, good cars and value for money, Friendly staff. Met on time and drop off was easy.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Great service, easy to book, can select currency to pay in, which is great. Pick up and drop off was very smooth and the drivers were polite and could understand basic English. We have used these guys for many years and will continue to do so.
CONS: None, everything was fine

 , Обединеното кралство () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Ние ползвахме услугите на Мотороудс миналата година и сме много доволни. Хората ни чакаха на летиштето. Колата беше в перфектно състояние. Никакви проблеми по време на престоя ни. 24/7 връзка с някой от екипа. Препоръчваме Мотороудс на всеки който има нужда от кола под наем. И не на последно място цените- Няма такива цени!!!
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank you for the perfect rental car service. I will use you service next time again! All the best and till next time.
CONS:

 , Испания () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank you very much Motoroad for the excellent service. Everything was perfect, very nice car and also very kind lady who attended me. I will use Motoroads' services in future for sure.
CONS: No negative feedback

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Always good service, at terminal ready to meet us, swiftly to the car.
CONS:

 , Czech Republic () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Thank you for excellent services. All agreements have been meet. We suppose use your services next year In Spain or Italy.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Hi there, I have used Motoroads many times. Excellent service lovely man greeted us at the airport. Thanks you! Regards
CONS: N/A

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Used Motoroads car hire for a many years. Always had a good service, been met on time and there's always been someone waiting for us to receive the car on return. Cars hired have always been reliable, clean and fueled up. Motoroads offer good value for money and wouldn't hesitate to use them again
CONS: None

 , Estonia () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Service was very good. Driver was always waiting in time . No problems at all. Will recomend to all my friends who might need similar service during their visit in Bulgaria.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent service ,everything was perfect.TNAK YOU
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Used Motoroads few times and never had any problems. Would recommend to everyone traveling to Bulgaria
CONS: none

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Very professional service and friendly service. Would use Motoroads again in the future.
CONS: Having to Pay the Return fee in advance made me a bit nervous, but the driver was ready and waiting for us at the agreed time with a smile on his face.

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I have used Motoroads many times, and each time have been impressed with their service. The staff are always on time to meet you at the airport, are friendly and helpful,,even to to the point of helping with directions. The vehicles are always valeted, are are clean and fresh. On returning to the airport the driver was there to meet us on time. We will be using Motoroads again, as their prices our competitive and all in all they offer a very realiable service.
CONS: Non at this time

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Second time I have used your service, both times I have been very happy with not only the amount charged for the car hire, but also the welcome from your staff at Sofia airport. Both times you have been at the correct terminal at the correct time, so thank you for that. The car provided is never the same as the one booked but always a good car, this time a Ford Focus, which drove very well and was economical on fuel. Thanks for your great service, I will return to Bulgaria in September and will book again with Motoroads
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I had a BMW GS700 for three days end of January at the Algarve coast - everything was perfect! Thank you, I would always rent again!
CONS: -no cons-

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I am using Motoroads for a second time for my travel to Macedonia. It was a pleasant trip, fast and with no problems. The car was on time both times and the driver was helpful.
CONS: It wold be really helpful if you could put some signs on the cars or send in advance the number and the model of the car, so it ill be easier to recognise the vehicle when meeting for the first time.

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: c 19 по 26 февраля 2016г. брали в прокат renault megane. Всё понравилось , машина была в хорошем состоянии и экономичная, всё супур компании спасибо!
CONS: моментов небыло

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: This is the second time that I have used Motoroads and couldn't have been more pleased with the service that they provided. Before I used Motoroads I used two other companies which both let me down and arrived late with and had unfriendly drivers. I have used Motoroads now for a transfer from Skopje to Borovets, from Sofia to Borovets and from Borovets to Sofia and on all three occasions the drivers have been on time or early, the vehicles have been clean and the drivers have been polite and friendly. I will only use Motoroads from now on they are the best!
CONS: None - everything was good

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: We have used Motoroads many times for our transfers between Sofia Airport and Bankso. The car or minibus is always on time, the drivers are always very pleasant and helpful and the journey has always been completed without a hitch. We have pleasure in seeing the same driver as we have struck up a lovely relationship with him.
CONS: It would be helpful if the amount of the deposit paid online was printed on the Transfer Voucher. At the moment only the amount still due is mentioned. When splitting the cost between several people the whole cost needs to be known.

 , Israel () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Good service, Competative prices. Will come again.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: We had a great service 2014 , so we looking to use ''Moto Roads'' again next month... I hope we can get the same service again. Thank you guys
CONS: Thank you

 , Netherlands () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Car ridders realy fine! The agent which bring the car and also pick it up was on time.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I have used Motoroads a few times now. Easy to book and good value. they are always waiting for you on both arrival and drop off. The cars cars are in good condition and relatively new. collect car with full tank of fuel and drop off with full tank, avoiding paying for fuel you do not use.
CONS: small charge for out of hours collection/dropoff.

 , Cyprus () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: It was the second time we travel with motoroads. Really good company, always on time and with the best prices in the market. The drivers are very polite and helpful.
CONS:

 , САЩ () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We used Moto Roads transfer two years ago from our home is Sofia to Velingrad. Since we were 4 adults with a lot of luggage we ordered a van. Everything was so easy to arrange - quick reservation process and amazing service. We are definitely planning to use them again this year for our visit. We use transfers and car rentals almost every week in Boston where we live and I must say you a doing a great job! Thank you Moto Roads!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The best company for car rentals in Bulgaria. I'm very satisfied with the service provided. I have booked Opel Astra and i recieve Renault Megane who was 2 years newer and had a great fuel consumption and performance. Overall well maintained cars,very good prices, friendly staff, i already use Motoroads for my holidays and I will use them again next time. Many thanks for everything. Will recommend Motoroads for all my friends
CONS: None

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: ездил покататься в Банско, бронировал авто на неделю у этой компании - все понравилось! :) достался, практически, новый форд фиеста (в поездке я был один), на зимней резине, что, в последствии, очень помогло - возвращался в Пловдив из Банско в жуткий снегопад через горный перевал, половина машин тащились как черепахи, создавая аварийную ситуацию, у меня - все ок!) кстати, у большинства рентакаров, в которые я обращался, зимняя резина - дополнительная и недешевая опция! получил и сдал машину в аэропорту быстро, без лишних проволочек. улыбнуло: бутылочка минералки в кармане двери авто - мелочь, а приятно!) в общем, видно, что компания борется за каждого клиента, приятно пользоваться их услугами!))
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Второй год подряд оформлял в аренду Тойота Камри 2.4i на две недели в конце июня (2015 год) с выездом в Грецию. Вместо выбранной машины предоставили дизельный Ford Mondeo последней модификации. Машина в отличном техническом состоянии, вся семья поместилась с комфортом. Вся семья осталась очень довольна! По времени подачи в аэропорту София всё точно: оформляли на стойке, всё быстро и удобно. Сдавали тоже в аэропорту: так же никаких нареканий. В этом году обязательно буду арендовать машину у Вас.
CONS: Нет, всё было отлично

 , Netherlands () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Fantastic service, the taxis always arrived on time and got us safely to our next destination.
CONS: Nothing

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Арендовали машину в январе 2015 в Пловдиве. Бесплатные детские кресла, дружелюбные сотрудники. Отличные цены! остались очень довольны.
CONS:

 , Россия () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Информацию о компании (аренда авто) получили из интернета. Через интернет забронированили подходящий нам автомобиль на весь срок отдыха в Болгарии. По прилету в аэропорт Софии нас втретил представитель копмании, с ним мы оперативно оформили документы на аренду авто, что нам понравилось.В конце от дыха так же в аэропорту сдали автомобиль. Такие условия нас устроили и в дальнейшем мы готовы пользоваться услугами вашей компании.
CONS: нет

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have used Motoroads for many years and found them to be great value for money and a friendly and reliable service. The vehicles are always clean and have the right level of equipment for the conditions, especially Winter where winter tyres and snow chains are provided. We have taken their cars across the country without a hitch.
CONS: Some of the cars have high mileage and interiors can be a little worn, but acceptable for the costs.

 , Israel () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very user-friendly service.I used the car for rental a few times. Always received attentive and professional service. good combination of price and quality. And I hope for further cooperation.
CONS: Nothing

 , United Arab Emirates () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: My rental was wonderful,I was met at the airport by a friendly man who took me to my car. I signed all papers and off we went. Car was very economical on petrol and we traveled around Bulgaria alot,car was reliable,no problems. Service was great,I will use Motoroads again on my future travels. Thank you,Michael Palmer.
CONS: GPS was programmed to only give directions in in Bulgarian,we tried to change it to English but English voice was not loaded.

 , Bulgaria () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I'm very happy from service. I recommending this service for everyone that s working .I'm feeling very happy and comfortable
CONS:

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Доволни сме от услугите.Корекност и точност.
CONS:

 , Canada () Service:   CAR RENTALS 
   Customer review rating
PROS: Very good and professional service. Easy to make the reservation, payment and pick-up, no hidden charges or ``rules``.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have used Moto Roads 3 times, 1 transfer and 2 car rentals. The service has always been 1st class, good prices with friendly staff. I was recently delayed 10hrs by the airline, but Moto Roads were still on time when I eventually landed in Sofia. I would not use any other company.
CONS: None whatsoever

 , Bulgaria () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: transfer was half an hour late due to extreme weather conditions, namely 2ft of snow, but still got our guests t their destination just in time to get connecting transport, the driver was excellent, many thanks
CONS: none

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Very happy with the service. My driver was polite and ensured that I reached my destination within time. I would gladly use this service again.
CONS: No cons

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The best car rentals in Bulgaria.I'm very satisfied with the service.Very well maintained cars,good prices,already use Motoroads couple of times for my holidays and I will definitely use them again very soon.Many thanks to Hristo,who was very helpfull and always waiting for me.I will definitely recommend to all my friends
CONS:

 , United States () Service:   CAR RENTALS 
   Customer review rating
PROS: Excellent price/quality ratio. Very satisfied.
CONS: N/A

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: This was the first time that I had used an off airport car rental company and I was pleasantly surprised by the efficient and friendly service.
CONS: On my return, I missed the car hire phone calls as I was checking in at the airport but eventually picked up the call when I moved to a quieter area and the return process was easy after that.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: 1st class service met all my expectations Thank you
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: We always recommend Motoroads for both transfers and hire cars for any of the visitors to our ski apartment in Pamporovo. In all cases, the level of service has been very high and all of the feedback has been positive. We have more visitors this season using Motoroads and I am sure they will continue to exceed all their expectations. Keep up the good work Motoroads!
CONS: Nine

 , United States () Service:   ATV & QUAD 
  Mature couple Customer review rating
PROS: Very friendly and friendly web site with complete service information and transparent pricing. I'm using it to book for my ATV and vacation rentals.
CONS: None s far.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We always use Motoroads for car hire when we stay in Pamporovo. Nice people and very reliable - whatever time of year.
CONS:


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