Page 29 » Customer reviews for service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Page 29 Customer feedback » Review services
 , UK () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have returned to your company now at least 5 times, we find you service great. You greet us at Sofia airport, show us the car and explain everything to us. If we have had a problem you are just a phone call away with a solution. Out of hours collection or return is available at a reasonable fee which makes our journey so much easier. Thanks, you have always given us a great service and we will be returning to hire you cars again this year.
CONS:

 , Greece () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Transfer service from Sofia airport to Pamporovo. Excellent service, and great value for money. Many thanks
CONS:

 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have booked many times with Motoroads and have always been happy with the service provided. We are booked for 6 weeks in Jan/Feb and will probably be booking for 4 weeks in Aug/Sept.
CONS:

 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have booked many times with Motoroads and have always been happy with the service provided. We are booked for 6 weeks in Jan/Feb and will probably be booking for 4 weeks in Aug/Sept.
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: This was my first use of the Moto Roads website, I found it extremely informative and easy to use. I look forward to using Moto Roads for our transfer from Sofia to Bansko.
CONS:

 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Hi we hired cars twice from yourself in and also hired a citreon jumper van twice during 2008. we were delighted with the service you provided us and hae recommended you to our friends and family . We have 2 further trips to Bulgaria in 2009 in June and August we will certainly hire cars from you again subject to the prices not increasing . We would also welcome discount vouchers for each hire
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I have hired three vehicles from Motoroads. I am very happy with the service, the staff I have met have been polite and efficient and the vehicles themselves have been in good condition and reliable. The range of vehicles that you have for hire is very good and I have been able to hire just the sort of vehicle to meet my differing requirements. The rates are competitive too. I have one suggestion. Maybe you could do a special rate for NGO's or charities. I am being a bit cheeky I know. We might be persauded to have a link from our website to yours. Thanks guys, keep up the good work.
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Feedback from: Needed Car Hire at very short notice for a flight arriving from UK during the night and having found Motoroads via Google booked on line. Could not fault the service. Despite the time we were met at Sofia airport as promised and within 30 minuets were on our way. Reasonable cost, and service as promised. Would not hesitate to use you again and to recommend you to others.
CONS:

 , Libya () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Dear Motoroads, We have enjoyed very much our stayed in Bulgaria and your services. The car rental was very good and I can only suggest to have a GPS map updated as some of the routes we took were not there. Transfers with punctuality and good drivers. Hotel booking: everything was in place and waiting for us, I already sent my comment on Hotel Narcis. We thank you very much for your services. Best regards, Marcelo Gobbo
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I have always been delighted with the service each time I've used Motoroads car hire. I've never had any problems with pick up, drop off or car faults. Also the cost for rental has so far proved unbeatable
CONS:

 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Last year your service was excellant & we trust it will be as good this year. Kind regards
CONS:

 , Ireland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I booked a Renault Espace with Motoroads for the period 21st to 30th December, 2009. The car was very reliable & spacious. The person who dropped off the car was on time and very friendly. The cost of the car was very reasonable compared to other websites that I tried. I will definitely be using Motoroads again and again.
CONS:

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Hello, Firstly I would like to thank you for the excellent service provided by your drivers on our recent trip. They were very friendly, spoke reasonable English, were on time and the vehicles were in good condition. We were impressed with the safe driving especially in the recent very heavy snow. I am glad that we are booked with you for our next trip in Feb.
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We hired a taxi in the summer of last year to visit Skopje for the Scotland football match. The service was excellent and the driver (Sancho) was both friendly and helpful.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very good service, car was waiting for me when i got there and dealt with quickley to enable us tocarry on with our journey. Again when we returned the car and again dealt with very quickley, will definately be using again.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I was very happy with my experience dealing with MotorRoads. The car was excellent and so was the service. I'm thinking of coming back this year and I will definitely use you for car hire. Thanks, Andrew
CONS:

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We have used motoroads for our last 3 transfers from Salonika-Bansko-Sofia. We would like to thank you for your professional services and especially the very experienced driver you provided us Mr Valentino. We look forward to use your servises again. Thank you
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We were satisfied with the car and the services. Maybe we will stay a few days in Bulgaria in February. Do you have a nice offer for 3 or 4 days?
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: A very courteous and efficient service.
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Good reliable service. I have recommended your service to others who have also booked with you. I hope to use you again for a transfer. Thank you.
CONS:

 , Greece () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We are very satisfied, driver came on time, trip was smooth and he left us outside of our hotel. Thank you!
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: A fantastic service provided with reliable and courteous drivers.We will be using your services again this year as on previous numerous occasions.
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Booked transfer for 21 people, nice comfortable coach.Driver on time both ways, drove sensible. Would definately use this company again
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Good reliable service, all went as planned and on time for both journeys. I would have no hesitation in using your service if we are ever in Bulgaria again.Thanks
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: VERY GOOD SERVICE FOR AIRPORT PICKUPS WILL USE YOUR SERVICE AGAIN IN 2009
CONS:

 , England () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Fantastic service. Courteous and helpful. Arrived on time and were prompt.
CONS:

 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: everything was great!The bus driver was really friendly..
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I have found your Company very good, All ways on time and friendly, I have used your company about 6 times and will be using you again this year for my family and friends who go to Bugaria. Thanks again for your Service.K. Morrison.
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Your service is superb. I have used it three times now and plan to do so again. I have recommended you to my friends. Best wishes and good luck.
CONS:

 , Hungary () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We transfered from Burgas airport to Sunny Beach by mini van. The drivers was very helpful and exact. Thank you for excellent and polite service. I offer them to somebody.
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Excellent service throughout our use of this service. Driver provided (Ilian) was very good indeed. Always waiting at appointed pick up point and very informative in our conversations. Would use this service again without any hesitation.
CONS:

 , USA () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: You helped my clients, the Blattner's in August with private transfer to the Bucharest Airport, and they were pleased with the service. I think all went well, and this is positive feedback for you to use for the future.Thank you. I hope to use you again when I have clients in your area.
CONS:

 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: A very good service. Car arrived on time and drove very safely to the resort. We would definatly recommend Motoroads in future. Thank you. Steve England
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I would like to say a big thankyou for the excellent service. The driver was waiting for us and as it was a very hot day, he even supplied a bottle of water which was much appreciated. He also helped with the luggage which is not always the case here in England. The trip down to Bansko was a pleasure and though he could speak little English, we got on fine with a few informative though brief comments. On the return, he was on time and gave a good trip back as well as diverting through Sofia to show some of the sights. More than happy with all arrangements and will be using your services again next time we have to go down to Bansko which hopefuly will not be too long before. Well done.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hi, Having used Moto Roads, on more than three occasions, I think this says it all. I have found you. On time for pick up. Good clean and reliable cars. Whilst I am on your site can you give me a quote for car hire, from Sofia Airport.On the 16th April-23rd April 2009. Something simular to Opel astra. Regards Mr. M . Shemeld
CONS:

 , UK () Service:   BICYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I have found that your website is very informative and there is a lot of information available on the different options available. Regards, Ken
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I would like to thank you for Land Rover Discovery I hired. It was a superb vehicle. The service was excellent! The two men who delivered it to my Hotel and picked it up from the Airport were very friendly and helpful, even set the destinations into the Sat-Nav for me. I will recommend your Services to my Colleuges and Friends. Kind Regards, Kevin
CONS:

 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: We have used Motoroads for our last 2 transfers Sofia-Bansko-Sofia. On both ocasions they had an English speaking driver waiting for us with a card with our name on. No delays, safe driving and a competitive price.
CONS:

 , CAN () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: We rented a car from your office in Sofia for one month in July 2008. We were picked up on time at Sofia airport as promised (Christoff was the gentleman name I think). He drove us to the office where Michael took care of everything in a efficient and courteous manner. The cost of rental was exactly as was quoted. We stopped in Plovdiv for the night and while in the city the car overheated. Christoff immediately drove all the way from Sofia and was able to repair the car shortly. [Motoroads administrator: "The problem was loose/warn jack of the radiator fan."] We did not have a single problem with the car for the next month. We have reccommended your company to many fellow travellers. You are very lucky to have such valuable, efficient, trustworthy and courteous staff.
CONS:

 , () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent Service. Many Thanks.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service given on both occasions. However to make things better for the customer you should present the vehicle to them with a full tank of fuel, and expect it returned in the same condition, or charge them if the tank has not been refilled.[Motoroads administrator: "You are right. We always try to deliver cars with full tank. However in high season the time between bookings is very limited and we dont have always the time to fill-up the car tank."]. Will be using you again this year. Kindest regards, Jack Hawk
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hello, I was really happy with your services, which I used last year. I would like to see some incentives of using your services again. I am planning to visit BG in the summer,but it will be quite nice if I can have a discount for renting my car this time. I am sure you are counting on a customers who are leaving your cars in perfect condition - the same way when I receive it. Thank you, Polina
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very happy with the car hire service, very efficient and helpful staff. Would recommend to another person.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Generally a very good and efficient service. There were 2 small things I was unhappy with, firstly the man in the car park tried to get me to pay 2 Lev when I left the car park, but clearly he was just trying it on so I drove [Motoroads administrator: "The car park man was not a Motoroads personnel."] and secondly when I returned the car the man collecting it said I must pay 20 euros extra for out of hours, this was not part of the agreement, if I had not been so sure of the conditions I may have paid it. [Motoroads administrator: "You've done it right. The representative were given wrong instructions from our office. It was a communication problem. Sincere apology."] . Other than that I was very pleased with the service and I will certainly consider using you again. Kind regards.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank you very much for car hire I shall use your services again. Staff are very friendly and car was in good working order with no problems. Thanks Andrew
CONS:

 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: Very competitive quote for car hire and outstanding service. We have used your sevices before and will use again. Highly delighted with the loyalty discount offered on our last car hire quote. Look forward to using many more times. Many thanks, Keith & Daniela
CONS:

 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: We used your services from Sofia Airport to the The Castle, Pamporovo and return. Excellent service, thank you.
CONS:

 , Latvia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I am satisfied by service level. The car and prices for rent was good.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very pleasant to deal with so far. I hope the car is as good as the pre-hire contact.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Fantastic service. Contact was at airport for arrival and departure so no waiting around for us Van was clean , new and efficient only issue is that the GPS system could not be used . I would suggest in the favourites you put in the key places, eg Bansko, Borovets, Sofia Airprt etc. Will definately use you again. Thanks
CONS:


  SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.