Page 29 » Customer reviews for service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Page 29 Customer feedback » Review services
 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: We have used Motoroards several times now for our car hire needs. They are always there to meet us whatever time of the day or night even monitoring flight delays.They are always polite and efficient and very helpful.(except for the time when they dropped off the car and then drove off with the hire car cars - but they soon came back!!) We would thoroughly reccommend them for value and service.
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We organised or transfers online with Moto Roads and I must say they were brilliant. There were 7 in our party including an 11month old baby and even after arriving at Plovdiv 5 hours late after a delay on the way out the guy met us with a board with my name on and a 12-14 seater private coach awaited us. Driver stopped on route at the Alaska supermarket in Pamps for us to stock up with provisions (this was at about midnight) before going up to our apartment at the Grand Monastery. Returning home on Sat 3rd Jan we arranged with Moto Roads to pick us up at 7pm for the 22.10 flight back from Plovdiv. Driver got there at 7.15 (which wasnt bad given the snow that was falling. Arrived Plovdiv about 1.40 mins later (again good time considering roads white over and ice!!!. Advised plovdiv airport was shut due to the snowfall!!. After headscratching and speaking to lady in information kiosk at the airport she advise that 2 coaches for this flight ( on packages to Pamps had set off from Plovdiv 45 mins earlier after being advised that our flight had diverted to Varna and was then due to go into Sofia and leave within 2 hours!!! The Moto Roads driver was brilliant, his boss ( Micheal came on the phone, (spoke perfect English) and we agreed a price and then set off to Sofia. Given the blizzard conditions and after overtaking several convoys of snowploughs on route we got there in 2hrs 10 mins ( which was quicker than I had done in a car in October!!). Met up with several Crystal ski reps who advised due to conditions they were organising a hotel in Sofia for everyone and even though we were flight only they paid and put us up in the Kempinski and gave us breakfast the next day. We left there at 2pm Sunday and eventually got back to Gatwick at midnight and drove back up to the midlands. No one can foresee the weather and it all added to the holiday experience. I cant praise the transfer company enough and will definitely be using them again (hopefully going back in late Feb).
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 , France () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Every time we rent a car ( 4 or 5 times) we had no problem. I'm a council woman at the city of Bayonne France. I work with the city of Veliko Turnovo and I recomend my friends of the city hall and people from Bayonne who want to come in Bulgaria to rent à car at Motoroads. The same for the hotels even if I don't need because your are very kind, very serious and people who come to give the car are very kind and very sure.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I have used you twice now and the service has been excellent good cars, good drivers, on time, we are coming over again in feb and will use you again, we have an apartment which we are going to rent out and will be recommending you to our clients. Regards, Chris
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 , Australia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Full marks for your efficient service! We were pleased with the quick efficient delivery of the vehicle to our hotel in Sofia, and we were amazed to find you waiting for us at the airport departure terminal when we were looking for the car drop-off point. Your wireless accounting and credit card transactions were impressive too. Overall, we were very impressed by your service and would be very happy to use it again if we came to Bulgaria again.
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 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: Dear D. Ivakimov, Thank you very much for the prompt response and your help in making our car rental easier in Bulgaria. It is very nice to know that feedback is acted upon, unlike many companies. Very much appreciated. I must admit the staff did give us directions, map and were very helpful on each occasion, but being un-familiar we managed to get lost – not their fault at all. Our next visit to Bulgaria is on the 29th August and we will book with Moto Roads Bulgaria again. Thank you very much and we shall look forward to our visit. Kind Regards, Paul and Sue Custance
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 , Greece () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: We have used motoroads for our last 3 transfers from Salonika-Bansko-Sofia. We would like to thank you for your professional services and especially the very experienced driver you provided us Mr Valentino. We look forward to use your servises again. Thank you.
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 , UK () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have returned to your company now at least 5 times, we find you service great. You greet us at Sofia airport, show us the car and explain everything to us. If we have had a problem you are just a phone call away with a solution. Out of hours collection or return is available at a reasonable fee which makes our journey so much easier. Thanks, you have always given us a great service and we will be returning to hire you cars again this year.
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 , Greece () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Transfer service from Sofia airport to Pamporovo. Excellent service, and great value for money. Many thanks
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 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have booked many times with Motoroads and have always been happy with the service provided. We are booked for 6 weeks in Jan/Feb and will probably be booking for 4 weeks in Aug/Sept.
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 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have booked many times with Motoroads and have always been happy with the service provided. We are booked for 6 weeks in Jan/Feb and will probably be booking for 4 weeks in Aug/Sept.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: This was my first use of the Moto Roads website, I found it extremely informative and easy to use. I look forward to using Moto Roads for our transfer from Sofia to Bansko.
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 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Hi we hired cars twice from yourself in and also hired a citreon jumper van twice during 2008. we were delighted with the service you provided us and hae recommended you to our friends and family . We have 2 further trips to Bulgaria in 2009 in June and August we will certainly hire cars from you again subject to the prices not increasing . We would also welcome discount vouchers for each hire
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I have hired three vehicles from Motoroads. I am very happy with the service, the staff I have met have been polite and efficient and the vehicles themselves have been in good condition and reliable. The range of vehicles that you have for hire is very good and I have been able to hire just the sort of vehicle to meet my differing requirements. The rates are competitive too. I have one suggestion. Maybe you could do a special rate for NGO's or charities. I am being a bit cheeky I know. We might be persauded to have a link from our website to yours. Thanks guys, keep up the good work.
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 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Feedback from: Needed Car Hire at very short notice for a flight arriving from UK during the night and having found Motoroads via Google booked on line. Could not fault the service. Despite the time we were met at Sofia airport as promised and within 30 minuets were on our way. Reasonable cost, and service as promised. Would not hesitate to use you again and to recommend you to others.
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 , Libya () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Dear Motoroads, We have enjoyed very much our stayed in Bulgaria and your services. The car rental was very good and I can only suggest to have a GPS map updated as some of the routes we took were not there. Transfers with punctuality and good drivers. Hotel booking: everything was in place and waiting for us, I already sent my comment on Hotel Narcis. We thank you very much for your services. Best regards, Marcelo Gobbo
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I have always been delighted with the service each time I've used Motoroads car hire. I've never had any problems with pick up, drop off or car faults. Also the cost for rental has so far proved unbeatable
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 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Last year your service was excellant & we trust it will be as good this year. Kind regards
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 , Ireland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I booked a Renault Espace with Motoroads for the period 21st to 30th December, 2009. The car was very reliable & spacious. The person who dropped off the car was on time and very friendly. The cost of the car was very reasonable compared to other websites that I tried. I will definitely be using Motoroads again and again.
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Hello, Firstly I would like to thank you for the excellent service provided by your drivers on our recent trip. They were very friendly, spoke reasonable English, were on time and the vehicles were in good condition. We were impressed with the safe driving especially in the recent very heavy snow. I am glad that we are booked with you for our next trip in Feb.
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We hired a taxi in the summer of last year to visit Skopje for the Scotland football match. The service was excellent and the driver (Sancho) was both friendly and helpful.
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very good service, car was waiting for me when i got there and dealt with quickley to enable us tocarry on with our journey. Again when we returned the car and again dealt with very quickley, will definately be using again.
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I was very happy with my experience dealing with MotorRoads. The car was excellent and so was the service. I'm thinking of coming back this year and I will definitely use you for car hire. Thanks, Andrew
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We have used motoroads for our last 3 transfers from Salonika-Bansko-Sofia. We would like to thank you for your professional services and especially the very experienced driver you provided us Mr Valentino. We look forward to use your servises again. Thank you
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 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We were satisfied with the car and the services. Maybe we will stay a few days in Bulgaria in February. Do you have a nice offer for 3 or 4 days?
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: A very courteous and efficient service.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Good reliable service. I have recommended your service to others who have also booked with you. I hope to use you again for a transfer. Thank you.
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 , Greece () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We are very satisfied, driver came on time, trip was smooth and he left us outside of our hotel. Thank you!
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: A fantastic service provided with reliable and courteous drivers.We will be using your services again this year as on previous numerous occasions.
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Booked transfer for 21 people, nice comfortable coach.Driver on time both ways, drove sensible. Would definately use this company again
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Good reliable service, all went as planned and on time for both journeys. I would have no hesitation in using your service if we are ever in Bulgaria again.Thanks
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 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: VERY GOOD SERVICE FOR AIRPORT PICKUPS WILL USE YOUR SERVICE AGAIN IN 2009
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 , England () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Fantastic service. Courteous and helpful. Arrived on time and were prompt.
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 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: everything was great!The bus driver was really friendly..
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 , Ireland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I have found your Company very good, All ways on time and friendly, I have used your company about 6 times and will be using you again this year for my family and friends who go to Bugaria. Thanks again for your Service.K. Morrison.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Your service is superb. I have used it three times now and plan to do so again. I have recommended you to my friends. Best wishes and good luck.
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 , Hungary () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We transfered from Burgas airport to Sunny Beach by mini van. The drivers was very helpful and exact. Thank you for excellent and polite service. I offer them to somebody.
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Excellent service throughout our use of this service. Driver provided (Ilian) was very good indeed. Always waiting at appointed pick up point and very informative in our conversations. Would use this service again without any hesitation.
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 , USA () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: You helped my clients, the Blattner's in August with private transfer to the Bucharest Airport, and they were pleased with the service. I think all went well, and this is positive feedback for you to use for the future.Thank you. I hope to use you again when I have clients in your area.
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 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: A very good service. Car arrived on time and drove very safely to the resort. We would definatly recommend Motoroads in future. Thank you. Steve England
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I would like to say a big thankyou for the excellent service. The driver was waiting for us and as it was a very hot day, he even supplied a bottle of water which was much appreciated. He also helped with the luggage which is not always the case here in England. The trip down to Bansko was a pleasure and though he could speak little English, we got on fine with a few informative though brief comments. On the return, he was on time and gave a good trip back as well as diverting through Sofia to show some of the sights. More than happy with all arrangements and will be using your services again next time we have to go down to Bansko which hopefuly will not be too long before. Well done.
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hi, Having used Moto Roads, on more than three occasions, I think this says it all. I have found you. On time for pick up. Good clean and reliable cars. Whilst I am on your site can you give me a quote for car hire, from Sofia Airport.On the 16th April-23rd April 2009. Something simular to Opel astra. Regards Mr. M . Shemeld
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 , UK () Service:   BICYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I have found that your website is very informative and there is a lot of information available on the different options available. Regards, Ken
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I would like to thank you for Land Rover Discovery I hired. It was a superb vehicle. The service was excellent! The two men who delivered it to my Hotel and picked it up from the Airport were very friendly and helpful, even set the destinations into the Sat-Nav for me. I will recommend your Services to my Colleuges and Friends. Kind Regards, Kevin
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 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: We have used Motoroads for our last 2 transfers Sofia-Bansko-Sofia. On both ocasions they had an English speaking driver waiting for us with a card with our name on. No delays, safe driving and a competitive price.
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 , CAN () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: We rented a car from your office in Sofia for one month in July 2008. We were picked up on time at Sofia airport as promised (Christoff was the gentleman name I think). He drove us to the office where Michael took care of everything in a efficient and courteous manner. The cost of rental was exactly as was quoted. We stopped in Plovdiv for the night and while in the city the car overheated. Christoff immediately drove all the way from Sofia and was able to repair the car shortly. [Motoroads administrator: "The problem was loose/warn jack of the radiator fan."] We did not have a single problem with the car for the next month. We have reccommended your company to many fellow travellers. You are very lucky to have such valuable, efficient, trustworthy and courteous staff.
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 , () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent Service. Many Thanks.
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service given on both occasions. However to make things better for the customer you should present the vehicle to them with a full tank of fuel, and expect it returned in the same condition, or charge them if the tank has not been refilled.[Motoroads administrator: "You are right. We always try to deliver cars with full tank. However in high season the time between bookings is very limited and we dont have always the time to fill-up the car tank."]. Will be using you again this year. Kindest regards, Jack Hawk
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hello, I was really happy with your services, which I used last year. I would like to see some incentives of using your services again. I am planning to visit BG in the summer,but it will be quite nice if I can have a discount for renting my car this time. I am sure you are counting on a customers who are leaving your cars in perfect condition - the same way when I receive it. Thank you, Polina
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 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very happy with the car hire service, very efficient and helpful staff. Would recommend to another person.
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