Page 29 » Customer reviews for service

Rented a BMW 1200 GS Motoroads Barcelona for a 6 day trip Pyrenees. Maria of Motoroads is very helpfull in the planning, answering questions and solving problems. Good service of Motoroads and quick answers on e-mails. I can recommend Motoroads, ask for Maria! Don't forget the N260 in your route, a perfect road for bikers. Robert2018-07-07
Page 29 Customer feedback » Review services
 , USA () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We were very pleased with the service. The agents were polite and professional. Their English was not fluent, but in the end it all worked well. The car was also very nice and the chains proved life-saving :) All in all, we were very happy with the service and will be back.
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 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Hello, Firstly I would like to thank you for the excellent service provided by your drivers on our recent trip. They were very friendly, spoke reasonable English, were on time and the vehicles were in good condition. We were impressed with the safe driving especially in the recent very heavy snow. I am glad that we are booked with you for our next trip in Feb.
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The service was very good. Rapid response and I was granted every thing I asked for. Thank you
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 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have used Motoroads for car hire for the last 2 years. First year we were a little unsure as our car had no oil or water in it and we had to go to the garage and put this right. Last year, we were delighted. We had a good car and it was delivered on time and collected on time. The representatives that met us were very courteous and professional and we would highly recommend them to others.
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Whilst overall the rental was ok I think. That you should think about some form of cheap satelite navigation for all your cars. [Motoroads admin: "We offer GPS for the price of 3 EUR/day only and this price is even lower for longer rental periods."] The road signs in Bulgaria were very confusing and misleading and added hours to our journies on a short stay this was not at all good as we spent a lot of time going around in circles, and i am a very good at reading maps. But the road maps there are of no use at all at least a sat nav would keep you going in the right direction yours sincerely. R.S.Carroll
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 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: Excellent service - we were met at the airport on both pick up and drop off on time. No problems at all.
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 , Russia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hello, I was very happy with the services provided by your company and I'm willing to use them again in the coming year. It is always easy to book the car with your company for any dates. Thanks, Yury Bochenkov
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent service. Fast and reliable. Very helpful.
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 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have recently rented a Renault Trafic on reservation 2712-0201SEUR191208A. I would like to thank you for the excellent service and quality of the vehicle that we received. Your staff were very helpful and made the experience very smooth. I would recommend your company to my friends. MERRY CHRISTMAS Bradley Moore Lichfield
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hi to all at motoroads just a quick line to wish you all Merry Christmas and look forward to hireing another car from you in april. MERRY CHRISTMAS
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 , Canada () Service:   ATV & QUAD 
   Customer review rating
PROS: Thank you to the Team Motoroads for the wonderful wishes for this year' s Xmas and upcoming New year , really appreciated ! Of course we do wish you to all of you who helped us make our trip to Bulgaria a wonderful success earlier that year , a very merry Xmas and also a happy and successful year personnally and as a team . All the best to you and we are seriously thinking of going to Bulgaria this year as previously mentionned to the staff , if we do make this trip possible you can be a good partner in planning our vacation! We have your E-mail in our address book ! Our best regards,
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 , France () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: Thank you very much, we wish you a merry christmas too and a happy new year. Be sure that we' ll reserve at motoroads when we'll come back in Bulgaria. 'I come three or four times a year because I'm a councilwoman in Bayonne France and our town is sister town with Veliko turnovo. We are very satisfied on your services. Thank you again.
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 , Ireland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank You for changing the Opel Astra. I don't like to drive a car with an automatic gear box. I just feel much more safe driving a manual. It was not a problem for me and I am glad that I chose Motoroads. You have very low prices on renting a car and the customer does not have to pay whole price by credit card and you also accept deposit in cash. Once again thank you. See you soon in January.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I found this site very easy to navigate and quick to find what I was looking for. I liked that the prices were actually advertised too. I also had to change my booking at one stage because my friend had pulled out of coming on our trip, but she had booked the transfer on her credit card. When I emailed about my situtaion the customer service was great. They told me I could cancel that booking and transfer the deposit across to my new booking. They were quick to respond too. I cant wait for my trip! Thank you.
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 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Great service, on time and a good driver, will use again. Thanks
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 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I recently hired a car from Motoroads picking up and dropping off at Sofia Airport. It couldn't have gone more smoothly. The rep at the airport spoke good english and my car was ready to go after a short paperwork exchange. We found your company very efficient both on delivery and pick up of our hire car and will not hesitate to continue using Motoroads in the future. Your rep was friendly, spoke good English and is to be commended for his serviceWe have recommended Motoroads to all of our friends who fly into Sofia. We are planning to fly to Sofia soon and definitely intend to use Motoroads again. Thanks all at Motoroads
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 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: This is just a quick note to say thank you for the car hire we arranged through you for our recent trip. The lack of car hire facilities at the airport had me mildly concerned, so it was with some relief that a Motoroads representative was waiting for us and that the entire process was straight forward, good value and professionally delivered. We are considering opening a small hotel in the Karnobat area. If this happens we will be happy to recommend Motoroads on the basis of our experience last week.
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 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I would like to confirm that I have received and printed my reservation voucher. I have never heard of Motoroads before but was impressed by your website and how user friendly the service has been so far. Rachel
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 , USA () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Dear Sandy, I was very pleased with the response that I received from Motoroads. They responded promptly to my request, prepared an itinerary, and offered to work with me on any changes in itinerary. Furthermore, they were prepared to accommodate my last-minute request without complaint. I ultimately did not use the company, but only because my time constraints made the trip impractical. But I certainly plan to use their services in the future. In fact, I hope to make plans sufficiently in advance to enable me to take a longer trip next time. I am copying Motoroads on this email so that they are aware of how pleased I was with their service. Many thanks, Griffin
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Hello, I would just like to thank you for the great service we received in Bulgaria. Your bus driver has to be comended. He was an absolute gentleman and a credit to your company. Once again thankyou very much. Edel Kilbride
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 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: This is just a quick note to thank you and the MotoRoads team for your service over the weekend. Thanks for your patience with us returning the car (after being given the wrong directions by the police!), and in particular we would like to praise your representative Miro who delivered and collected the car. He was friendly and very helpful. We will certainly recommend your service. Thanks again Kerryn
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Just arrived back from Sunny Beach,had to comment about your service,excellent driver DEAN, ontime both ways, good english, polite and offered some good advice, being our first visit to Bulgaria. Transfer from Bourgas to Sunny Beach great value, would recommend to all. Many Thanks,JOHN G.
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 , Ireland () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Hello, I would like to say thank you for the excellent service I received 21st June and 28th June from Bourgas to Sunny beach and back again. We were delayed for two hours and our driver was waiting for us as promised, he was very pleasant indeed. Thank you, Rita Duff
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 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Hi, The driver that picked us up to and from the airport was FANTASTIC!! Hw was very patient when one of our bags did not arrive in sofia, and we had to spend a bit of time filling in forms. Although we struggled with the language barriers, he was very pleasant to be with, and got us to where we wanted with no problems! Thanks for a great service! and PLEASE PLEASE congratulate the driver on a job Well Done!! Thanks, Oliver Allen
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Just like to say "Thank You" for an excellent service on our recent transfer from Sofia to Samokov. Excellent, helpful and punctual driver and service. Will recommend your company to friends who will use our apartment in Samokov in the future. Thanks, Simon
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Just an email to say that we were impressed with the reliability of your service and we would recommend it to anyone we know travelling to Bulgaria. Our driver was punctual, pleasant, helpful and a safe driver.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I would like to say thanks so much for a flawless transfer service to and from Bansko from Sofia Airport on 12th and 18th February. The driver was waiting for us at Sofia, and was skillful enough to get us to our new appartment despite the fact it has no postal addrress yet. Well done. I will certainly use your services again and have already recommended you to some friends visiting Bansko in the near future. Thanks again, Seamus
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 , Malta () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Hi Motoroads, I would like to thank you for your professional taxi service. The service was great and your drivers are very nice people. I will definitely recommend your company to people traveling to Bulgaria.
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Hi, We have just returned from a ski trip to Bansko and we used your transfer service it was a superb service, you're drivers were at the pickup locations exactly on time What a fantastic service. We look forward to using your service next time we visit Sofia/Bansko. Yours sincerely, Ian Willson
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 , Ireland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Thank you for collecting us ............................ I would recommend your service to anyone else travelling to Bansko. Noeleen
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 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Just wanted to thankyou for your exellent transfer service last week, and to say we're very sorry about not being ready for the driver on Sunday 10th, throughout our stay in Bulgaria we thought there was only one hour time difference and consequently had the wrong time all week ! We only realised when we got to the airport for the return flight. So again please accept our apologies. Yours sincerely, M Sweetmore
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 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We have just returned from a ski trip to Bansko and we used your taxi service for our transfers (T-MR0712201035). It was superb, on time, clean and efficient! We are planning a return trip for skiing from Thursday April 10th to Sunday April 13th for 5 people, skis and bags. Please could you give again your very best price for a return taxi transfer from Sofia - Bansko. Many Thanks, Paul Hampshire
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Just a quick note to thank your team and driver for excellent service. Flight was diverted from Sofia to Thessaloniki because of fog. Easy Jet arranged a coach transfer to Sofia but allowed us to disembark at Simitli where your driver was waiting to meet us and took us on to Bansko where we eventually arrived between 3 or 4 o'clock in the morning. This action saved us probably 4 or more hours. Well done!! Have just booked another transfer with you in February and hopefully this time there will be no added complications or diversions. Once again, well done on your excellent service. Brian Quaife
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 , UK () Service:   SKI & SNOWBOARD 
  Solo traveller Customer review rating
PROS: Many Thanks, Your efficiency is very much appreciated will let our friends know about your company in the UK, I am very happy that I instructed Motoroads to take care of my ski holiday to Borovets. Will certainly be back
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Hi, We would just like to say a big thank you for all your kind assistance on our transfer to our apartment in Redenka Palace and back to Sofia airport last week. As we have two young children we were very grateful of your help and reliability in meeting us at Simitli and transferring us to Redenka Palace, near Bansko. We also like to thank our driver, he was very helpful and drove us safely to our destination. We are returning again in August and will be booking our transfers with you again and will also recommend you to our family and friends. Many thanks and look forward to doing business again with you. Regards Kevin and Yvonne White
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 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Great doing business with you, your web site is very easy to navigate. I look forward to using your company and will recommend you to other owners in our complex. I will contact you in the next few days regarding amended voucher and possible car hire whilst we are in Pamporovo. Once again thank you for your assistance.
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 , Ireland () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: MERRY CHRISTMAS TO YOU ALL ALSO, AND MANY THANKS FOR YOUR GREAT SERVICE IN 2007, HOPE TO DO BUSINESS WITH YOU AGAIN IN 2008.
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 , Romania () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Thank you very much, Marry Christmas and Happy New Year to you. Thanks for the 2007 dream holiday in Golden Sand , I hope to meet you again in 2008. Kindly Parvulescu
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 , Finland () Service:   CAR RENTALS 
   Customer review rating
PROS: Thanks for the great service.
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 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Thank you - it has been a pleasure doing business with you...
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 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: EXCELLENT SERVICE! WOULD DEFINATELY USE AGAIN!
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Airport pick up and transfer was good. car was clean but a smaller than expected. Return transfer was good with good car and times were kept well. Good service thank you.
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 , Australia () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Just wanted to say thanks very much for all of your help today and over the last few weeks. You’ve really gone above and beyond the call of duty. I’ll be sure to recommend Motoroads to any friend heading to Europe... Hope you have a great weekend and maybe I’ll see you again one day ...
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 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Excellent service! Good time keeping, very friendly driver. Water + chocolate on arrival was a very nice touch!!! Thank you.
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Dear Sirs, I have just returned from my trip to Bulgaria. I was a little apprehensive as I have not visited the country before and not used your transfer facility. I was met by a most courteous driver who when I explained that I would like to stop and pick up some milk. As it was late at night, he said it was not a problem and took the trouble to stop at a late night shop to make a few purchases which was very helpful. The pick was also first class and I will certainly recommend your company to my family and friends. Many thanks Richard Grove.
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 , UK () Service:   SNOWMOBILING 
  Solo traveller Customer review rating
PROS: Just want to say a big thank you for a wonderful holiday. Hotel is beautiful, excellent service, and staff second to none. I will most certainly recommend it to friends travelling to Bulgaria . Keep up the good work - so good to see happy people. Thanks again. Lynne Brighton
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 , Israel () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Dear Michael, On behalf of my friend Raviv and me I want to thank you so much for your professional work and help. We had a great time and enjoyed the country the people and of course the motorcycles. Please take care & regards to your beautiful wife. Ori
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: hi, would like to say thanks for your excellent taxi service today. thanks robert webb
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 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Miglena, I would like to thank you for your help when I was booking this. We enjoyed our stay and your drivers were very pleasant, on time and got us to the hotel and back to the airport without any problems. I will definitely recommend your company to friends traveling abroad and will certainly use your services again next year when we go back to Bulgaria. Thanks again Charlotte
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 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Zdraveite! Iskam ot moe ime i ot imeto na moeto semeistvo da izrazia svoiata Blagodarnost za predostavenata ni vuzmojnost da naememe kola za nashata vakanzia v BG chrez vashata kompania. Ostanaxme vuzxiteni i ocharovani ot profesionalnoto obslyjvane i ot korektnostta na vashite slyjiteli. Blagodarim Vi ot surze i razchitaite na nas da budem Vashi postoianni klienti!!! Goreshto preporuchvame vashite yslygi na vsichki nashi priateli!!! Pozdravi i do novi sreshti!!! Gergana
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