Page 20 » Customer reviews for service

Page 20 Customer feedback » Review services
 , Denmark () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: exelent service we whas about 20min delate in the airport, i speak too the driver and she say absolut no problem. its whas the same when we go back delate at the hotel he just say take it esy you wiil get the fligth. perfekt service and next time sure the same company. karsten
CONS:

 , Czech Republic () Service:   CAR RENTALS 
   Customer review rating
PROS: - everything was as it was agreed, excellent pick-up and drop-off - we dont get exactly ordered car, but in the end we were pleased with car chassis on worse roads
CONS: - rear screen wiper was after dead

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This was an excellent service from start to finish. Car delivered promptly to my hotel of choice, pick up arrangements seamless and staff courteous.
CONS: The vehicle was a little older but given Bulgarian roads this did not pose a problem.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Found this company online 24 hours before I was due to travel to Barcelona - they could not have been more helpful and I spoke with them on the phone a couple of times to reassure myself that everything was OK. The moped was outside the Arrivals Hall at the airport and I dropped it off at the same place 24 hours later - just superb!
CONS: None!

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I was extremely pleased with the excellent service that was provided by your company to transport my self and my daughter to our accommodation the Medusa Hotel in Kriopigi/ Halkadiki.. Thank you so much. I would definitely book with your company again
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have used Moto Roads to hire a car every time we've come to Bulgaria which is twice a year for the last 4 years. The service has been efficient and friendly. The one time we had a problem with a car exhaust, it was dealt with immediately and the car picked up and replaced the day we reported it.
CONS: Only once had a car that the lights were not great at night.

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The service was perfect -yet again! We hired a 14+1 minibus with driver for 7 days and could not fault the service at all. It was professional , yet friendly with very competitive prices too! Would definitely recommend and use their services again in the future...Thank you Motoroads!
CONS: None..:-)

 , Finland () Service:   TRANSPORTATION 
   Customer review rating
PROS: The driver picked us up right on time from Sofia railway station and took us to Skopje Macedonia. The ride was nice and the driver also. We will recommend this to our friends. Thank You!
CONS: -

 , Turkey () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: That was our first rental agreement with the company.. We loved the opportunity to get a new GS 650 motorbike at the Bergamo Milano Airport. We are satisfied with the service and quality of Motorbike . we recommend..
CONS: Action camera did not work since the SD card had been a defected one..

 , Россия () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Пользовались услугой трансфера из аэропорта к месту отдыха. Нас встретил в аэропорту водитель, помог с багажом и доставил до дома. Все было хорошо.В следующий раз обязательно воспользуемся.
CONS: Нет

 , Netherlands () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: For the first time we rented a car with Motoroads.com. The price was competitive. Arriving on the airport there was already someone waiting, who brought us to the car, where we checked everything and filled in the papers. We had no problems at all with this car (an older 9-persons van). This morning we delivered the car at the airport and everything went smoothly. So we are very satisfied and in the future we will certainly rent other cars with your firm!
CONS:

 , Spain () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I thinks motoroads is a good page for rent a car . I recomend it to my friends
CONS: Fácil de utilizar. Únicamente sería bueno q la pusieran en español

 , South Korea () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Service was perfect. The driver was very friendly. I am very pleased with your services.
CONS: Nothing special.

 , Finland () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service! I have received bigger car than what I have actually ordered. Thanks again!
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Byala Beach Resort, Byala
PROS: The service was exactly as we would have wished. The drivers were bang on time for both legs of the journey, they were friendly, polite and their driving was very safe. Thank you!
CONS: None

 , Israel () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Thanks a lot to Dimi from Motoroads Sofia, who was very friendly and professional. All the paper work has been completed when we arrived and the communication with Dimi by mail was clear and easy. We got 2 BMW GS650 model 2014 with all the equipment we asked for and even more. In addition Dimi gave us a full detailed Bulgaria's map and checked the weather for us. I am really recommend this service and hope you will explore Bulgaria by motorbikes with Motoroads.
CONS:

 , Belgium () Service:   CAR RENTALS 
   Customer review rating
PROS: We rent an Opel Astra for 2 weeks. The car was in very good inside and outside condition. The agent was very polite and smilеy guy. He was waiting us at the airport in time, without delay. We already recommended this company to 2 our friends. It's very enjoyable to operate with proffesionals.
CONS: N/A

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service, and new car!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: 6-Day Ski hire Pamporovo, Pamporovo
PROS: We always use Motoroads when we go to our apartment in Pamporovo. The staff at Sofia are always helpful and the vehicle s are never less than you would expect. We have found Motoroads to be efficient, competitive and helpful.
CONS: It's a shame that in Bulgaria the cars are kept on a lot longer than elsewhere in Europe. It would be nice to have cars that were 1 or 2 years old rather than 5 or 6.

 , United States () Service:   BICYCLE RENTAL 
  Family with children Customer review rating
PROS: You web site is great. Very helpful information
CONS: Did not find so far

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have used the services of Motoroads 5 or 6 times now for car rentals for family holidays and have always been happy with the cars and service provided. The customer service is exceptional and the cars we have had over the years have always been in excellent condition. Motoroads have always been very accomodating regarding pick-up, drop-off points and times, extras in the car or choices of cars. I would gladly recommend this company to friends, family and anyone who is after a safe and enjoyable car journey.
CONS: none

 , United States () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Great prices, website, and ease of check out. Easy to contact customer service with questions.
CONS: I'd like to know more about things like insurance, possible break downs/roadside assistance, border crossings, required licenses, and all the other details.

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: It's our second time car rental with Motoroads both in Bulgaria and abroad. Excellent service with precise car delivery and drop off at home address, competitive price and unbeatable driving experience. Very polite and cooperative staff. Looking forward to our next trip with renting a car from this esteemed company. Will recommend it to friends and partners.
CONS: No remarks.

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fantastic experience, easy to work with, best prices, delivering cars within Sofia wherever you need them! I am looking forward to rent a car from them this summer again!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: very good service and great customer service
CONS: none

 , Russian Federation () Service:   CAR RENTALS 
   Customer review rating
PROS: Арендовали машину в Пловдиве. Подали прям к автовокзалу, как и хотели. Авто было тоже, что и бронировали через сайте, практически новое.
CONS: Спасибо, все отлично. Обязательно воспользуемся услугами вашей компании в следующий раз

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I used your services 2 times last year from Sofia to Black Sea Coast, July 01 and Dec.09. I am very happy with the service, nice clean cars , very careful driver, I believe his name was Michael. Driver always waited at the airport, very polite very careful , very accommodating. Most likely I will use your service again in June 2014.
CONS: Noting bad or negative

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The car was great, clean an safe, we drove 3500 km, the service on sight was wonderful.
CONS: The phone communication with the broker was a little difficult, no real pictures of the cars, but as I sad, the car was OK.

 , България () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I hired a car via Motoroads. I am absolutely delighted by the quality of the service. With a smile, polite and speedy even when faced with additional requests early on a Sunday morning in the middle of the 6-day national May holidays. The car (a Peugeot 206 sedan) was in excellent condition, very responsive no matter the weather or condition of the road (and I had to drive in a hail storm of Biblical scale). The handing over and back of the car was swift and without a hitch. Thanks to everyone who helped to make my vacation a memorable experience.
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Второй раз пользуемся арендой автомобиля в Болгарии черезmotoroads. Все честно, никакого обмана, всегда идут навстречу клиенту. Хороший сервис, везде бы был такой...
CONS:

 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: the driver was very professional and polite! everything was made as planned! in case i visit again Bulgaria and need such service, i would definitely choose again motor roads.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I rented a car and was pleased with the service - the car was delivered to my address on time, was very clean and tidy. Formalities were completed on the spot in less than 10 minutes and I was on my way. On my return it was collected at the agreed time from my address. I shall be using this company again :)
CONS:

 , Россия () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Мы несколько раз арендовали автомобиль за последнее время и остались довольны уровнем сервиса. Считаем, что по показателю цена-качество компания Motoroads очень привленательна и надеемся на дальнейшее сотрудничество.
CONS: Хотелось бы получать затребованный автомобиль.

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Nice website - easy to work with! Clear information! No hidden charges!
CONS:

 , Switzerland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: ... have rented from MOTOROADS on a number of occasions - absolutely excellent service!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: There was someone waiting for us as we left arrivals who also spoke very good English, he was most courteous and explained to us how to get out of the airport and onto the road we needed to reach our final destination. He was at the airport to meet us at the agreed time to receive the car back and our deposit was returned promptly. I would highly recommend this company to others.
CONS: I cannot think of any cons they were brilliant.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have an apartment in Varna and have used many car hire companies over the last 8 years or so usually ones recommended by friends. We found MotoRoads using a Google search and struck lucky, they we easy to deal with, on time and courteous, the car was good and the price very reasonable. We are coming back in June/July and we will be contacting MotoRoads for a Vehicle. If you are looking to hire a car give this company a try they really are as good as the recommendations that you reading suggest.
CONS: Honestly, none so far.

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Все отлично. Встретили с табличкой у выхода из аэропорта, машина уже была на стоянке. Никакого депозита наличными не потребовалось. При сдаче машины тоже все честно - человек уже ждет в аэропорту, никаких придирок или дополнительных денег, все очень быстро.
CONS:

 , Switzerland () Service:   CAR RENTALS 
   Customer review rating
PROS: perfect service, very reliable and friendly staff, good quality cars. Thanks!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We hired a car for a week, travelling from sofia airport to bansko and across central bulgaria, I have driven in BG 3 times now using 3 different companies, I would reccomend this company as the best value and service, the car was very good, the rep was friendly, you need a decent car to enjoy travelling this is the company you need to choose! Thank you for your excellent service.I think if you
CONS: Nothing to really add?

 , United States () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Always on time, reliable and polite. Have been using them for over 5 Years without any problems. Highly recommended!
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Highly recommended. Always met at airport on time. Quick replies to all emails and any special requests.Have used motoroads for almost 5 years without any problems.Great service.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: After travelling to Bansko for several years and using motoroads for the past four years we can honestly say that we have finally found a company that we can trust and who will get our repeat business and further recommendations to friends and family. Keep up the good work.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The car was delivered on addres, wich is great, an the second driver is free , even beter.The guy who delivered and took the car was vary polite and informed. The car was clean, resposive and realy economic all the way.Great service !
CONS: The car wasn't the same as ordered. But I never had the same car as orderd so it isn't a problem for me. Maby for somebody will be (we ordered benzine and received diesel). Good idea to warn the client for the change.

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Everything was just great. I can only recommend this company. What made us choose it was the free second driver option. Now I am totally convinced - this is our car rental company in Bulgaria!
CONS: NONE

 , France () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: we rent a car in Plovdiv in Bulgaria. We were there is happy with the guy who welcome us. All was very easy, no trouble during our stay.
CONS: NOTHING

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: St Ivan Rilski Hotel, Bansko
PROS: Great minivan for 2 families. Meet us as normal on time at the airport, great vehicle
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have hired cars from this Company over the last three years, probably 12 times. We have had three different cars. All have been very good. The people who meet us at the airport are always polite and informative, the cars always clean. I don't think that we will look anywhere else as the service is excellent.
CONS: None!

 , Portugal () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Hotel Metropol, Plovdiv
PROS: Very polite and kind drivers. Very good cars. Excelente service and efective feedback, after an unexpected change in flights and arrival time. Highly recommended to anyone who enjoys a relaxed trip in a foreign country with a diferent and unknown language. And after all not more expensive than an ordinary car rental...
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Outstanding and very professional service, I would highly recommend this company to all my friends and family and to any one requiring a hire car in Bulgaria. Thank you for your service and I look forward to doing business with you again. Best regards John
CONS: All very good


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Very professional company. We had 5 bikes delivered at the airport in excellent condition (3 of which were brand new! ). Our one week bicycle trip was just great and Motoroads picked up our group 300km away to return back to the airport. Sioufi