Car rentals Customer Reviews -

 Customer feedback » Review Car rentals services
 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Еxcellent service from kind and courteous staff
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: The service was at a high level. We've used Motoroads for the past 14 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS: Nothing negative to share over the past 14 years we've been using their services!

 , Russia () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Second time using this company. Loyal prices, cars in excellent condition, helpful staff. I wish you prosperity!
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: I've used Motoroads at least 8 times and the cars and service are always excellent. Will be using again in April.
CONS: none

 , Spain () Service:  Car rentals
   Customer review rating

PROS: We are extremely pleased with our choice for the second time, very accurate, correct and kind. The car was in excellent condition and very clean. I can recommend this service to everyone as the best value for money. Thank you and we hope to use your cars again soon! 😊
CONS: none

 , Cyprus () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Like always, correct and professional company with very positive and helpful staff. I will be happy to see you soon again!
CONS: 😘😘😘

 , Russia () Service:  Car rentals
   Customer review rating

PROS: Good laziness! We would like to say a big thank you to the whole MOTOROADS team for the excellent work! We have been using the services of the company with pleasure for over 10 years. Sometimes we order a transfer, sometimes we rent a car. and you have never let us down in all this time! Meetings at the airport are always on time, the drivers are polite and tidy, the cars are in excellent condition. Several times we changed the make of the car, and it was always a replacement for a car of a higher class without any additional payments. For interest, this fall we looked at the rental / transfer prices from other companies. Once again we were convinced that in this matter you are still the best! In the near future we will make a new transfer order. Thanks for the great job! I wish you success and prosperity for your company!
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: It is always easy, simple and straightforward to work with MOTOROADS! The employees are always punctual, considerate and can always react quickly if necessary!
CONS: none

 , United States () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I use their service twice, I`m happy of them, new car, good prices and service. I will use them again in the future.
CONS: none

 , Malta () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I can recommend this service to everybody as the best price / quality ratio. Good service and really good prices.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Use their service twice this year. I`m happy of them, nice and serviced cars. Keep all times correct. Will use them again in the future.
CONS: N/A

 , Italy () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly customer-oriented. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS: none

 , Poland () Service:  Car rentals
  Mature couple Customer review rating

PROS: As always, we were very pleased with the service.
CONS: There is no

 , Italy () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly oriented to the needs of the customer. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS: none

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I have been using the services of Motoroads for 8 years. Wonderful company with positive employees! Always very accurate and correct! Thank you for being there!
CONS: none

 , Germany () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything went perfectly! Punctual delivery and collection of the vehicle! Uncomplicated processing and payment on site! Very friendly and helpful staff on site! I will definitely book a rental car in Bulgaria through Motoroads again next year !! Thank you, Rainen Wölk
CONS: none

 , France () Service:  Car rentals
   Customer review rating

PROS: We have been using the services of Motoroads for 7 years. As usual, a clean and perfectly functioning car, flexibility and accuracy of people whenever your plane arrives or takes off. This reliability is especially valuable when booking a vehicle from abroad: Thank you, and we have no intention of changing the "supplier" of rented vehicles!
CONS: There is no such thing!

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: The service was at a high level. We've used Motoroads for the past 13 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS: Nothing negative to share over the past 13 years we've been using their services!

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: This is the fifth summer we rent a car from Mototroad and they have yet to disappoint us. Booking is easy on the website with good range of care choices and communication via emails was prompt and helpful. On arriving at the airport we are always met by friendly representative who quickly and smoothly release the car to us. The car this year was brand new only on 4000km in immaculate condition. It was perfect size and very economic considering the extensive driving around the country we had. On departure we were met again by the representative and handed over the car without a hassle. We will definitely continue to use Motoroad service and always recommended to friends.
CONS: none

 , Cyprus () Service:  Car rentals
  Family with children Customer review rating
PROS: Rented the car through Motoroads which as we have been informed at the place of pickup (Leon car Rentals at Sofia). Though acting as a broker, the service was excellent, communicated through emails for possible rental extension and everything was clear. The people at the rental place were very helpful and explanatory and did not have to wait for providing the car. The car was brand new and in excellent condition. Definitely recommended for hassle free rentals.“
CONS: None.

 , Russia () Service:  Car rentals
  Family with children Customer review rating

PROS: Everything was very dignified. We met at the airport, gave the car. The car had problems and as a result of communication - a representative came and changed the car with an upgrade. Convenient and easy communication. All perfectly. Next time I will continue with this company and recommend it.
CONS: No

 , Bulgaria () Service:  Car rentals
  Family with children Customer review rating
PROS: We are extremely pleased with our choice for the second time, very accurate and correct, kind and professional. The car was clean, big and there were no problems, the attitude of the person who greeted us at the airport was delightful, said Yasen, unfortunately we do not know the family name. We are glad that in Bulgaria there are still people who do their job with pleasure and are kind and ready to help when needed. In the future we will use your services again !!!
CONS: There is no such thing!

 , Bulgaria () Service:  Car rentals
   Customer review rating

PROS: We've used Motoroads for the past five years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is flexible and punctual, while the vehicles are always in great condition. We will definitely continue to use the company's services in the future.
CONS: Nothing negative to share over the past five years we've been using their services!

 , Switzerland () Service:  Car rentals
  Mature couple Customer review rating
PROS: One more thing was a very good service, very friendly, everything went perfectly, we were welcomed perfectly at Sofia Airport, the car was handed over to us almost in front of the door, a KIA PW in very good condition, almost like new , We are very satisfied with the whole service from Moto Roads and that for the third time, we will be happy to book with Moto Roads in the future, thank you very much.
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Always correct, act expeditiously and with understanding!
CONS: none

 , Germany () Service:  Car rentals
  Mature couple Customer review rating
PROS: Almost every time we go to Bulgaria we book our rented car at Motoroads. We picked up at Plovdiv, Varna and Burgas Airports. Always on time, friendly staff, best price and good cars. I can definitely recommend Motoroads and will rent there again.
CONS: No Cons.

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating

PROS: Good car, good service, fast handling, no problems. Next time we will rent again with Motoroads!
CONS: No complaints whatsoever.

 , Russia () Service:  Car rentals
  Solo traveller Customer review rating
PROS: This is not the first time I have rented a car! Never had any problems. Everything is clear and precise, which is good news. Good luck in business!
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: This is the company that always will use in the future. There is no hidden fees and all service that they provide is lovely. Thanks guys and see you soon.
CONS: Lovely service

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: This is the company that always will use in the future. There is no hidden fees and all service that they provide is lovely. Thanks guys and see you soon.
CONS: Lovely service

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Excellent service as always, waiting at Sofia airport, quick pickup of my car, car very clean and tidy. Car performed great with no problems. Upon return again excellent service, Motoroads never seem to miss a beat, very professional. Been using Motoroads for many years, never yet had any complaint. Best hire service in Sofia.
CONS:

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: The reservation and the service provided, namely car rental was very easy and without any remarks. The car was in excellent condition and we had no problems on the road. We had to extend the reservation and there was absolutely no problem, the employees of the company were very complicated and responded immediately and we extended the rent only by email. We will definitely use the services of Motoroads again :)
CONS: We have no negative comment, everything was very professional.

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Very good service. Very good condition on the car. Very good price. Keep well thank you.
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I rented a car for two months and then extended my stay in the country ... motoroads.com were extremely kind hosts, with precise service and attention, which helped my trip to be fantastic. And the car was exactly what I wanted, ... .I would be happy to recommend this company to friends, and I would never replace them. !!
CONS: none

 , Belgium () Service:  Car rentals
  Family with children Customer review rating

PROS: Excellent service via Motorroads. The staff is very kind and attenetive to your requests. English spoken and no problem for communication. In the meantime we have already booked again with them and everything went fine again, Thank you kind regards Joffroy
CONS: None

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: We are very happy with the car rental.
CONS: none

 , Switzerland () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Super fast and efficient company! Thanks again for your flexibility. I was really grateful that I could keep the same car longer than agreed. Meeting me after arrival and prior to departure made all the difference to me. This was definitely not the last time to book your services!
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: For the first time we rent a car during our stay in Bulgaria and all I can say is that we are more than happy. Exceptional service, friendly and helpful staff. You met all our expectations. The car was great-Kia Ceed SW 1.4 and in excellent condition. Thanks again, we will use the services in the future. I recommend Motoroads to everyone, because everything is organized so that everyone gets the highest level of service.
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I always use the services of Motoroads. I recommend them to everyone. Thanks
CONS: .

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating
PROS: We are very satisfied with the provided service. There are no hidden fees and conditions. Responsible and correct attitude. We would take advantage of the company's services again and would recommend it to anyone who needs a car rental. Thank you!
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Very nice honest and professional people. I will recommend it to anyone who would like to rent the car. Thank you to Emma and Hristo. Hope to see you again.
CONS: Nice and appropriate service. Well done.

 , Luxembourg () Service:  Car rentals
  Group of friends Customer review rating
PROS: We rented a BMW 3rd series convertible and had a wonderful time with the car. The service was superb, the car was delivered to our hotel and picked up at the end. Clean, well maintaned and pretty ok for a rental. The service exceeded my expectations and I would absolutely recommend it, and use it again in the future!
CONS: none

 , France () Service:  Car rentals
   Customer review rating

PROS: Nous louons le véhicule de nos vacances chez MOTOROADS pour la 6e année consécutive, pour les mêmes raisons: le professionnalisme et l'amabilité des gens trouvant toujours la solution la plus adaptée pour leurs clients et ce, sans s'économiser. Quelle que soit l'heure à laquelle vous repartez ou arrivez, quelle que soit la situation sanitaire, ils vous attendent, vous appellent, se mettent en quatre pour que tout se passe le plus facilement possible pour vous. Les véhicules sont impeccablement propres, fonctionnent impeccablement et sont plus qu'agréables, que vous soyez passager ou conducteur. Merci encore pour tout! Nous reviendrons chez vous, c'est sûr !!!! - - - - - - - - - - - - - - - - - We are renting our vacation vehicle from MOTOROADS for the 6th consecutive year, for the same reasons: the professionalism and friendliness of people always finding the most suitable solution for their customers, without saving money. Whatever time you leave or arrive, whatever the health situation, they will wait for you, call you, go out of their way to make sure everything goes as smoothly as possible for you. The vehicles are immaculately clean, run impeccably and are more than pleasant whether you are a passenger or a driver. Thanks again for everything! We will come back to you, that's for sure !!!!
CONS: But nothing!

 , Belgium () Service:  Car rentals
   Customer review rating
PROS: We have used Motoroads 3 times now and they continue to exceed our expectations. The service is always professional, relaxed and stress-free. We would recommend them to anyone - they are a great role-model for other bulgarian companies in the area of customer service. Thank you!
CONS: None - keep up the amazing work!

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I rent a car from Motoroads for a second time. I'd like to express my admiration to the team and the end to end service they provide to their customers. Firstly their website is very intuitive, very easy to navigate. They provide a variety of cars you can choose on an acceptable price. Even their first class automobiles that I used have a fair price. I'd like to also recognise their flexibility to accommodate last minute changes in their customer requirements.
CONS: n/a

 , Bulgaria () Service:  Car rentals
  Group of friends Customer review rating
PROS: For the third time I rent a car from Motoroads and once again I am very satisfied with the service. Cars are in excellent condition, friendly and flexible service, no hidden costs. I would gladly recommend them!
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: The best car rental company ever ! Several times already using their services , hiring cars from them from different locations and as always more than happy and satisfied!Their representatives , employees and coworkers in every city are very friendly, helpful and compassionate . Always doing their best to help and support their customers, 24/7 great service ! You will always get what you have paid + friendly approach, help and support is just the cherry on top ! With big pleasure i would say very competitive prices,when you compare their prices with the market you will see clear difference , Motoroads offer the best prices and quality of service with no competition! I will continue to use services of Motoroads in future and highly recommend to everyone who needs car rental services during their visits abroad! Best of my wishes to Motoroads team !
CONS: ..

 , Ireland () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Used this Motoroads company twice. Both times everything went perfect. It's cheaper than most companies. Representatives point out any previous damage to the car before they leave you with it (though i still take pictures anyway due to past bad experiences, but not with this company). Have been on time both times i used them. Speak excellent English. Great service all round.
CONS: Have not got a bad word to say about this company so no cons that i have found.


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