Car rentals Customer Reviews -

Neli Va`lkova, United Kingdom (October 02, 2025)	Service:  Car rentals
Mature couple
PROS: I am very pleased with the company. I have been using their services for over 10 years and they have always been on point - accurate and correct. I recommend them to friends and acquaintances and plan to trust them in the future. CONS: none

Kalinka Krasteva , United States (September 28, 2025)	Service:  Car rentals
Mature couple
PROS: Our experience with Motoroads was great. Easy communication, excellent service and normal pricing. The team was very nice, friendly and professional. They arrived from Sofia to the agreed location with absolute punctuality. The pick-up and drop-off were easy. The upgrade of the car was a nice surprise which made our vacation. We highly recommend Motoroads and will use their services again. CONS: none

Эduard, Israel (September 17, 2025)	Service:  Car rentals
Mature couple
PROS: We rented a Toyota Carola Hybrid for 10 days. The car was in good condition. They met us at the airport, processed everything quickly, and returned us there. We were very pleased with the service and would gladly use them again on our next visit. We'd like to thank Emma, who was in touch with us, for her punctuality and professional service. CONS: none

Stuart , United Kingdom (August 26, 2025)	Service:  Car rentals
Mature couple
PROS: Motoroads gave us excellent service when our first car experienced a problem with the A/C. They delivered a new car to us several hundred Kilometres away from the pickup in Sofia to allow us to enjoy our trip in comfort CONS: none

Denislav Dimitrov, Bulgaria (August 09, 2025)	Service:  Car rentals
Family with children
PROS: I recently rented a car from Moto Roads, and the whole process was smooth from start to finish. The booking was quick and hassle-free, the vehicle was clean, well-maintained, and exactly as described. The staff were friendly, professional, and went above and beyond to make sure I had everything I needed for a comfortable trip.I especially appreciated their transparent pricing—no hidden fees—and the flexibility with pick-up and drop-off times. I’ll definitely be using them again and recommending them to friends and family. CONS: No cons, excellent experience!

Stilyana Trifonova, Bulgaria (June 11, 2025)	Service:  Car rentals
Solo traveller
PROS: Very good experience! Highly recommended. I always use this company. Staff is very friendly and helpful. Cars are always clean and in good condition. CONS: none

Stanka Pasler, Germany (May 19, 2025)	Service:  Car rentals
Mature couple
PROS: We've been renting cars from MOTO ROADS at Sofia Airport for many years. Very friendly staff, flexible, reliable, and easy to communicate with. Plus, good, clean vehicles. Highly recommended. CONS: none

Alex, Italy (April 15, 2025)	Service:  Car rentals
Mature couple
PROS: Great company. Great staff. Acceptable prices. Comfortable and friendly service. Professional support. It is not our first time we use Motoroads rent cars. And, as usual, we are very satisfied with all above mentioned service's aspects. Thanks a lot. CONS: none

Roger, United Kingdom (March 30, 2025)	Service:  Car rentals
Group of friends
PROS: Very happy with Motoroads. We've been using there services for the last 20 years and have never been let down by them. We hired the car from Sofia airport, both the collection and drop off were extremely easy. Definitely recommend this company. CONS: None

Ivan Stoyanov, United Kingdom (December 14, 2024)	Service:  Car rentals
Family with children
PROS: Excellent service! We were met at the airport by a very polite employee who took us to the office and there the contract was drawn up in a short time. The car was new and comfortable! I felt like I was in my own car! CONS: none

Lloyd , United Kingdom (October 29, 2024)	Service:  Car rentals
Family with children
PROS: I have hired a car from motor roads twice in less than 6 months. Not only are they responsible price but also a pleasure to hire from. The gentleman we collect from and then return too is always prompt and friendly. 5* Many thanks the Weeks family CONS: N/a

Daniel , Spain (September 05, 2024)	Service:  Car rentals
PROS: We rented the car at Sofia Airport (Bulgaria). Although there is no stand at the airport (at least as far as we know) everything was very comfortable and easy. The employees made things easy for us and were also very friendly. I recommend this company. CONS: Nothing to object to.

Boryana, Belgium (August 27, 2024)	Service:  Car rentals
Family with children
PROS: We have rented a car from Motorroads several times now. Every time the service has been up to par. We usually order the car with pick-up and drop-off at an address. And this time we subsequently added a trip to Greece. They managed to arrange it and the communication was polite and very fast - out of hours. They always call us before they deliver the car and they have always been punctual. We are also available to call at any time in case of a problem. I highly appreciate the polite way of communication of the whole team and the quick response. I believe that the quality of their work meets the requirements of Western European clients. I would work with them again. CONS: I have no negative comment. I wish the team to continue to defend the level of service achieved.

Alexander Shuster, Israel (June 17, 2024)	Service:  Car rentals
Family with children
PROS: As usual: everything was accurate and correct. We received the car at the hour that the car was ordered and it was given back exactly at the time when it was supposed to be returned. There were no problems. Great team, convenient service, good communication. We are very satisfied, thank you very much. CONS: Great team, convenient service, good communication. We are very satisfied, thank you very much.

Jenny Craddock, United Kingdom (May 16, 2024)	Service:  Car rentals
Mature couple
PROS: Efficient, friendly, flexible, reliable and with easy communication. Plus good, clean vehicles. Always the same after many, many ears. Would definitely recommend. CONS: None

Giacomo, Belgium (April 20, 2024)	Service:  Car rentals
Family with children
PROS: Reliable car rental with the exclusive option of picking up or returning the car in every single town in Bulgaria even small for a reasonable extra fee. Family friendly policy as they are the only one not charging extra for child seats! CONS: Car had a high mileage but it was kept in an excellent condition, like new.

Eric SIMONNOU , France (April 02, 2024)	Service:  Car rentals
Solo traveller
PROS: What else, I am a client since 8 years renting cars. Expecting you at the airport with your name, always on time, collecting back in the night. Cars in excellent conditions, answering at any request by mail, by phone. Always helpful, smiling and fair prices. Thanks again. CONS: none

Stanislav Kablanov, Italy (March 12, 2024)	Service:  Car rentals
Solo traveller
PROS: I travel with this company every time and am impressed with the service. They are always correct and come on time! I will use your services in the future! CONS: I travel with this company every time and am impressed with the service. They are always correct and come on time! I will use your services in the future!

Krasimira, Bulgaria (January 25, 2024)	Service:  Car rentals
PROS: Comfortable, reliable car, 7 seater, SUV with rear view camera, with a large trunk and high ground clearance. The company secured a car with our requirements at the right time. Extremely friendly service. CONS: none

Jordan Kolarov, Slovakia (October 31, 2023)	Service:  Car rentals
Group of friends
PROS: During the last ten years, the essential part of my frequent trips in Bulgaria were the “Motoroads” rental’s services. If we needed either a small or a big car, or microbus (coach) with a driver for a day , or a week, we’ve got always what we needed and often more than we had expected. At “Motoroads”, we met professional, helpful and kind staff. I would highly recommend their services and help in organizing both business and tourism trips. CONS: /

Alexey Kezin, Israel (October 26, 2023)	Service:  Car rentals
Mature couple
PROS: Everything was amazing. We received the car we ordered right at the airport. Despite the time (4 am) we dropped off the car there, a company representative was waiting for us at the airport. CONS: none

D Favell, United Kingdom (September 27, 2023)	Service:  Car rentals
Mature couple
PROS: Used for many years , great service every time . CONS: none

Joran, Sweden (September 25, 2023)	Service:  Car rentals
Mature couple
PROS: Everything worked great. CONS: In the advertising it seemed that the car rental was based in Baltchik where we were staying. But the car came from Varna with an addition of 1000 SEK.

Sean Clark, United Kingdom (September 15, 2023)	Service:  Car rentals
Family with children
PROS: 4th year in a row using Motoroads for car hire. First class service every time, that’s why we return every year. CONS: none

Mariyan Hristov, United Kingdom (September 04, 2023)	Service:  Car rentals
Solo traveller
PROS: I rented a car for week in Bulgaria - very helpful and efficient service. Strongly recommend. CONS: none