Car rentals Customer Reviews -

 Customer feedback » Review Car rentals services
 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Very nice and new cars and excellent staff. Few times I rent a car from Sofia airport and always happy with Motoroads even if I have a late flight 😊
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Very easy pick up and drop off. Met at airport arrivals as described. Different car to one chosen but excellent alternative. Great value for money.
CONS: Had to pay cash.

 , Spain () Service:  Car rentals
  Mature couple Customer review rating

PROS: I have used rental car several times (for 5 years) New, comfortable, clean cars and very friendly staff. Thanks for everything!!!!
CONS: Any

 , Norway () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything was perfect. Picked up the car in Burgas airport, easy prosess with paperwork. No problem. We had rented the car for 5 weeks and did not have any problem with it! Also very easy to deliver it back. No problems and very nice staff. All very good.
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: For the second time, I rent a car from Motoroads and I'm pleased. I recommend it!
CONS: The selected car may not be available for the order period

 , New Zealand () Service:  Car rentals
  Solo traveller Customer review rating
PROS:  Thank you to the entire Motoroads staff for their professionalism in the car rental service  During my stay in Bulgaria I had no problems with the car Iand the attitude of the company staff. Greetings.
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: I have used Motoroads for a number of years and must say, They are getting better and better! Thank you! Will strongly recommend it!
CONS: None

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating
PROS: We have used your services several times several times, myself and my wife. Everything is perfect in service and cars. Thank you !!!
CONS: I have no comments.

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: We have already used your services several times, myself and my wife. Everything is perfect in terms of service and cars. Thank you !!!
CONS: I have no comments.

 , Finland () Service:  Car rentals
  Mature couple Customer review rating
PROS: Excellent service as always.
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Great service,very helpful and smiley team . This was my 3rd time renting car with motoroads.com and as the previous 3 times fully satisfied and happy with the service. I did not get exactly what i have ordered but it was a lucky coincidence, because the type of car which i ordered on the way to airport got clutch breakdown - resulting in slight delay. But the good news i got same class car and discount for the inconvenience. The team was very helpful and cooperative! Very satisfied! I will keep using motoroads services !
CONS: none

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating
PROS: Very pleased with their friendly and professional service. Have been using motoroads for a number of vacations and can highly recommend.
CONS: Can't think of any

 , Israel () Service:  Car rentals
  Family with children Customer review rating

PROS: Best company I have rented so far.
CONS: none

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast reaction, I’m time pickup and dropping the car. I’m satisfied with my rent from this company.
CONS: Nothing major

 , Germany () Service:  Car rentals
  Mature couple Customer review rating

PROS: The handover and the return of the car proceeded very correct. A very friendly young man was waiting for us at the airport Burgas on time. The car was clean an well prepared, so that we could start our tour along the shore of the Black Sea immediately. Everything went without problems. Price and service were extremely good, so that we can recommend Motoroads to anyone.
CONS: Unfortunately our vacation passed too fast :(.

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: I am very pleased with this company. Absolute professionals, friendly attitude, always available. I recommend it!
CONS: There is no.

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Simply, the best!
CONS: none

 , Germany () Service:  Car rentals
  Solo traveller Customer review rating
PROS: An extremely correct and expeditious representative of my company handed over the car to Sofia Airport, which - despite the late hour of flight - was on time at the airport. The same thing happened with the return of the car. I am satisfied with the service and I recommend this company! I will use it in the future!
CONS: none

 , Iceland () Service:  Car rentals
  Mature couple Customer review rating

PROS: Good service of nice people. Everything went as promised. Car good. Price very fair. We will look again for Motoroads service. Anna and Petаr, frequent travelers in Bulgaria.
CONS: none

 , Israel () Service:  Car rentals
  Mature couple Customer review rating
PROS: Twice i used your excellent service in Bulgaria: Sofia in a first and Varna in a second. Next time i will get the rental car from you only.
CONS: none

 , Israel () Service:  Car rentals
  Mature couple Customer review rating

PROS: Everything went perfect with our car rental. Recommend.
CONS: n/a

 , Slovakia () Service:  Car rentals
  Group of friends Customer review rating
PROS: Only a week ago we (group of 12 friends) came back from 5 days trip visiting a number of Bulgarian historical sites and National parks. Based on previous very good experiences with Motoroads car rental, this time we rented a coach with a driver. His name was Rumen and he was much more then an excellent driver, guiding us through all places we intended to see. I would greatly recommend this kind of services provided from Motoroads as a chipper and much better alternative than a tour from tourist agency.
CONS: any

 , Canada () Service:  Car rentals
  Mature couple Customer review rating

PROS: Will highly recommend this Company. Used it for the second time and will never look for another one. Excellence service, cars in great conditions. We were late to return the car, as we were stuck in a traffic for an hours and no problem - the Lady was smiling and understanding. The red tape is minimum and very fast and organized. I recommended it to all my friends here. Everybody's happy. Don't look anywhere else, just try these guys. THANK YOU AND SEE YOU SOON.
CONS: No such thing.

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I've rented a car from them and everything was so perfect. The car was in great condition and I recommend them to everyone. I'll definitely rent a car again. Thank you
CONS: none

 , United Kingdom () Service:  Car rentals
  Group of friends Customer review rating

PROS: I have used Motoroads on and off many times over the past 14 years. I always had excellent service and support and most importantly never any hidden or additional costs added. Can recommend them as they are friendly and helpful at all times.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: The service was at a high level. The car was in perfect condition, the employees were smiling and welcoming. Communication was very easy. We are happy and always use their services.
CONS: none

 , Netherlands () Service:  Car rentals
  Family with children Customer review rating

PROS: Best car rental in Bulgaria! We travel to the country every year and this year we actually needed a car at the Thessaloniki airport with return to Sofia after two weeks. This was not a problem at all. Our contact was waiting for us on time and was very helpful and patient even that we arrived at midnight with two crying kids. We did get a newer and better car than booked including excellent condition children seats! This was sofar the only bulgarian car rental company who provided exactly what we wanted and even more without communication problems. Thank you very much Motoroads! Next year we will rent from here again!
CONS: None

 , Netherlands () Service:  Car rentals
   Customer review rating
PROS: This is really my go to rental company in Bulgaria (Sofia). We've rented with them for the last 6 or 7th time and each time with great service. From pickup at the airport to drop off. Cars are good, clean and comfortable. Whether it's a gasoline or diesel there has not been a problem with any of the cars. Really recommended car rental company for sure!
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Used Moto Roads many times over the years. They're reliable, efficient and reasonably priced. Would recommend.
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: First time I used their service! Definitely will do it again! Thank you for your service!
CONS: .

 , Netherlands () Service:  Car rentals
  Group of friends Customer review rating

PROS: All was super. Fast communication, nice car. No extra charges. I'll return, thanks! We've taken the Renault Transit for 17 days and had a perfect journey between Pirin, Rila and Rodopi mountains.
CONS: Nothing to say: )

 , France () Service:  Car rentals
   Customer review rating
PROS: We rent regularly - every year, and sometimes several times a year - a vehicle at MOTOROADS and this, for 4 years now. The cars are clean, in perfect technical condition. The service is more than satisfactory: even when your flight arrives at 3am, 2 hours behind schedule, the people at MOTOROADS are waiting for you. There was never the slightest mishap on their part, nor the slightest problem on the car or in terms of communication and service. We will continue to use their services, and we will definitely recommend them ! Good job guys !
CONS: DO NOT CONS

 , France () Service:  Car rentals
  Family with children Customer review rating

PROS: All was perfect - communication, service, timing, the Car! We had a great family trip in Bulgaria and Greece and were so happy to rely on the fantastic car we had. We rent a car in a lot of countries and could say with no hesitation that Motoroads provides the best services.
CONS: Impossible to find.

 , Germany () Service:  Car rentals
   Customer review rating
PROS: Best service so far I had in Bulgaria!
CONS: No Cons

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Used motoroads many times in the last 5 years and have never let me down. The cars are in good condition and reasonably priced. The staff are very friendly and punctual. Highly recommended!!
CONS: Having used over a dozen times now, never experienced any.

 , Malta () Service:  Car rentals
  Family with children Customer review rating
PROS: It was not our first car rental with this company And as usually everything was great! Keep up the quality of the service on this level!Thank You!
CONS: none

 , Israel () Service:  Car rentals
  Family with children Customer review rating

PROS: This is the third time I have ordered a car. Great service. Next year I plan to rent a car again.
CONS: none

 , Slovakia () Service:  Car rentals
  Group of friends Customer review rating
PROS: We very much appreciate the easy communication and perfect services offered by Motoroads for late evening transfer from Burgas to Primorsko and back ( 1 - 11, August 2019).
CONS: none

 , Israel () Service:  Car rentals
  Family with children Customer review rating

PROS: Great service. Next year I will order again.Thank you.
CONS: none

 , Ukraine () Service:  Car rentals
  Solo traveller Customer review rating
PROS: We rented a car for the first time, it turned out to be simple and convenient. They drove us the car in front of the hotel and we were able to leave on our trip earlier. We took the Ford fiesta. The car was in excellent condition, well maintained. In general, a positive experience, we can recommend!
CONS: Nothing to say

 , Bulgaria () Service:  Car rentals
  Group of friends Customer review rating

PROS: Already, for the 4th or 5th year I rent a car from Motoroads and with that I tell you everything :) ! Very friendly and understanding staff, always new and reliable cars. I recommend them!
CONS: I have not

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: No hassle car rental, friendly service, reliable, clean and nice cars. Have used them for the last 3 years and will be back to them again.
CONS: None

 , Bulgaria () Service:  Car rentals
  Family with children Customer review rating

PROS: Very good service, reliable and fast. Great car. I highly recommend Motoroads to everyone.
CONS: none

 , Germany () Service:  Car rentals
  Family with children Customer review rating
PROS: Motoroads was the only provider that could offer us a 5 + 2-seater in Albena. The service was great, very friendly, punctual and without any "obstacles". Gladly again!
CONS: We had rented the class with a VW Touran as a 5 + 2-seater with automatic and diesel and unfortunately "only" got an Opel Zafira 5 + 2 with automatic and diesel. I would rather have driven a VW Touran.

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: For the second year, I have been using Motoroads services and I am very pleased. Extreme attention from the team. The cars are new and in a great condition. Undoubtedly, I will use their services in the future.
CONS: none

 , United States () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Reliable company. Cars in excellent condition. Thank you.
CONS: None

 , Bulgaria () Service:  Car rentals
   Customer review rating

PROS: Great prices and amazing service. Definitely use them again.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Have been using Motoroads since 2006 on a regular basis. Just got back from a cross border trip from Bulgaria to Greece and back. As always the pick up and drop off from Sofia airport was smooth, the car was waiting for us and all the cross border documentation had been sorted. Really happy with the service
CONS: None

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating

PROS: Hello,We and my girlfriend always rent a car from Motoroads at Sofia airport! Why? Because they are reliable and always on time and never had any problems. Also they speak good English . On arrival at the airport no waiting, just pick up the car and drive.
CONS: None


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