Car rentals Customer Reviews -

 Customer feedback » Review Car rentals services
 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: The best car rental company ever ! Several times already using their services , hiring cars from them from different locations and as always more than happy and satisfied!Their representatives , employees and coworkers in every city are very friendly, helpful and compassionate . Always doing their best to help and support their customers, 24/7 great service ! You will always get what you have paid + friendly approach, help and support is just the cherry on top ! With big pleasure i would say very competitive prices,when you compare their prices with the market you will see clear difference , Motoroads offer the best prices and quality of service with no competition! I will continue to use services of Motoroads in future and highly recommend to everyone who needs car rental services during their visits abroad! Best of my wishes to Motoroads team !
CONS: ..

 , Ireland () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Used this Motoroads company twice. Both times everything went perfect. It's cheaper than most companies. Representatives point out any previous damage to the car before they leave you with it (though i still take pictures anyway due to past bad experiences, but not with this company). Have been on time both times i used them. Speak excellent English. Great service all round.
CONS: Have not got a bad word to say about this company so no cons that i have found.

 , Aruba () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Everyone who gonna use this company never gonna get disappointed I use 2 times and I’m so happy to use much more thank you guys.
CONS: none

 , United Kingdom () Service:  Car rentals
   Customer review rating
PROS: Always excellent and professional service. I have been using Motoroads for a few years as well as my brother. Never had any issues. No hidden costs. Definitely recommend to everyone. The best company to rent a car from. Always someone to help or just to ask a question over the phone or email. Very reliable and efficient. Will continue using their services when going back to Bulgaria.
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: I am extremely pleased with that strict company. I used it 3 times and always had very good communication. without hidden fees.Have the best prices so I recommend it !
CONS: No

 , Netherlands () Service:  Car rentals
  Group of friends Customer review rating
PROS: And again, the best service that I ever experienced with car rental. Fast. Nice car. No additional charges. I will still be a frequent customer. Many thanks to the team of Motoroads BG. We rented a Renault Kadjar 1.5 DCI for one week.
CONS: No such

 , Russia () Service:  Car rentals
  Family with children Customer review rating

PROS: For the past few years, I have been using only Motoroads to rent a car. High-quality and inexpensive service, never had a problem. Recommend.
CONS: not

 , Italy () Service:  Car rentals
  Family with children Customer review rating
PROS: We have been using Motoroads for several years without any problems with them. They meet us at the airport on time. The staff is friendly and efficient. Vehicles are always in good condition. I would recommend Motoroads
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Very good company !!! I use it for 3 times and so far no problems low prices great staff quality cars !!! I will use them again !!!
CONS: There are none!

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: We have used Motoroads for a number of years now, and never had any issues with them. The rental costs are competitive, with no extra hidden costs. They always meet us at the airport on time, with friendly and efficient staff. The vehicles are always valeted and reliable. I would recommend Motoroads and we do not use anybody else. On a few occasions we have requested that we drop the car off at a hotel in Sofia, and have been met by a representative and returned the vehicle, at no extra cost. An excellent service.
CONS: None

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: I found Motoroads quick &easy to deal with. And have for many years straight to the car I was on the road within 10minuits I arranged delivery of car to be picked up totally different area excellent.
CONS: none

 , United Kingdom () Service:  Car rentals
   Customer review rating
PROS: First time using this company... I was a bit worried there may of been hidden costs when I arrive... but there wasnt! Absolutly brilliant service, very polite lady there waiting for us with a sign, we had no suitcases so we was straight out and she was already there. Everything was straight forward. Dropped the car off and lady was early meeting us to! Would definitely use again and would definitely reccomend to any of my friends or family!
CONS: No cons. Really, great service.

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: Been using motoroads for a number of years now. I use them for car hire 2-3 times a year never had a problem. I dont shop around for for prices anymore as i know there prices are always competitive. Keep up the good work Motoroads.
CONS: None

 , Greece () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Since 7 years, frequent user, always pleased to see motoroads employee waiting for me going out of the airport, on time, to deliver my car. Thanks
CONS: Nothing

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: I have been using Motoroads for a number of years. They are always waiting for you you when you arrive and drop off. Excellent service and good clean cars. Would highly recommend.
CONS: none

 , United Kingdom () Service:  Car rentals
   Customer review rating
PROS: The service is always top. The cars I have rented are always well serviced and decent. I have never received a bad car or had any any problems with documents or reservations. Thanks for the wonderful service I will continue to use your services for the future.
CONS: none

 , Israel () Service:  Car rentals
  Family with children Customer review rating

PROS: Thank you! We got car at the Thessaloniki airport and ride to Bulgaria. The service was great.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: I've been using Motoroads since 2006. Our last trip being Christmas 2019. Competitive pricing, great service and friendly staff, thx you.
CONS: none

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Very nice and new cars and excellent staff. Few times I rent a car from Sofia airport and always happy with Motoroads even if I have a late flight 😊
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Very easy pick up and drop off. Met at airport arrivals as described. Different car to one chosen but excellent alternative. Great value for money.
CONS: Had to pay cash.

 , Spain () Service:  Car rentals
  Mature couple Customer review rating

PROS: I have used rental car several times (for 5 years) New, comfortable, clean cars and very friendly staff. Thanks for everything!!!!
CONS: Any

 , Norway () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything was perfect. Picked up the car in Burgas airport, easy prosess with paperwork. No problem. We had rented the car for 5 weeks and did not have any problem with it! Also very easy to deliver it back. No problems and very nice staff. All very good.
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: For the second time, I rent a car from Motoroads and I'm pleased. I recommend it!
CONS: The selected car may not be available for the order period

 , New Zealand () Service:  Car rentals
  Solo traveller Customer review rating
PROS:  Thank you to the entire Motoroads staff for their professionalism in the car rental service  During my stay in Bulgaria I had no problems with the car Iand the attitude of the company staff. Greetings.
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: I have used Motoroads for a number of years and must say, They are getting better and better! Thank you! Will strongly recommend it!
CONS: None

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating
PROS: We have used your services several times several times, myself and my wife. Everything is perfect in service and cars. Thank you !!!
CONS: I have no comments.

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: We have already used your services several times, myself and my wife. Everything is perfect in terms of service and cars. Thank you !!!
CONS: I have no comments.

 , Finland () Service:  Car rentals
  Mature couple Customer review rating
PROS: Excellent service as always.
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Great service,very helpful and smiley team . This was my 3rd time renting car with motoroads.com and as the previous 3 times fully satisfied and happy with the service. I did not get exactly what i have ordered but it was a lucky coincidence, because the type of car which i ordered on the way to airport got clutch breakdown - resulting in slight delay. But the good news i got same class car and discount for the inconvenience. The team was very helpful and cooperative! Very satisfied! I will keep using motoroads services !
CONS: none

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating
PROS: Very pleased with their friendly and professional service. Have been using motoroads for a number of vacations and can highly recommend.
CONS: Can't think of any

 , Israel () Service:  Car rentals
  Family with children Customer review rating

PROS: Best company I have rented so far.
CONS: none

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast reaction, I’m time pickup and dropping the car. I’m satisfied with my rent from this company.
CONS: Nothing major

 , Germany () Service:  Car rentals
  Mature couple Customer review rating

PROS: The handover and the return of the car proceeded very correct. A very friendly young man was waiting for us at the airport Burgas on time. The car was clean an well prepared, so that we could start our tour along the shore of the Black Sea immediately. Everything went without problems. Price and service were extremely good, so that we can recommend Motoroads to anyone.
CONS: Unfortunately our vacation passed too fast :(.

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: I am very pleased with this company. Absolute professionals, friendly attitude, always available. I recommend it!
CONS: There is no.

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Simply, the best!
CONS: none

 , Germany () Service:  Car rentals
  Solo traveller Customer review rating
PROS: An extremely correct and expeditious representative of my company handed over the car to Sofia Airport, which - despite the late hour of flight - was on time at the airport. The same thing happened with the return of the car. I am satisfied with the service and I recommend this company! I will use it in the future!
CONS: none

 , Iceland () Service:  Car rentals
  Mature couple Customer review rating

PROS: Good service of nice people. Everything went as promised. Car good. Price very fair. We will look again for Motoroads service. Anna and Petаr, frequent travelers in Bulgaria.
CONS: none

 , Israel () Service:  Car rentals
  Mature couple Customer review rating
PROS: Twice i used your excellent service in Bulgaria: Sofia in a first and Varna in a second. Next time i will get the rental car from you only.
CONS: none

 , Israel () Service:  Car rentals
  Mature couple Customer review rating

PROS: Everything went perfect with our car rental. Recommend.
CONS: n/a

 , Slovakia () Service:  Car rentals
  Group of friends Customer review rating
PROS: Only a week ago we (group of 12 friends) came back from 5 days trip visiting a number of Bulgarian historical sites and National parks. Based on previous very good experiences with Motoroads car rental, this time we rented a coach with a driver. His name was Rumen and he was much more then an excellent driver, guiding us through all places we intended to see. I would greatly recommend this kind of services provided from Motoroads as a chipper and much better alternative than a tour from tourist agency.
CONS: any

 , Canada () Service:  Car rentals
  Mature couple Customer review rating

PROS: Will highly recommend this Company. Used it for the second time and will never look for another one. Excellence service, cars in great conditions. We were late to return the car, as we were stuck in a traffic for an hours and no problem - the Lady was smiling and understanding. The red tape is minimum and very fast and organized. I recommended it to all my friends here. Everybody's happy. Don't look anywhere else, just try these guys. THANK YOU AND SEE YOU SOON.
CONS: No such thing.

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I've rented a car from them and everything was so perfect. The car was in great condition and I recommend them to everyone. I'll definitely rent a car again. Thank you
CONS: none

 , United Kingdom () Service:  Car rentals
  Group of friends Customer review rating

PROS: I have used Motoroads on and off many times over the past 14 years. I always had excellent service and support and most importantly never any hidden or additional costs added. Can recommend them as they are friendly and helpful at all times.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: The service was at a high level. The car was in perfect condition, the employees were smiling and welcoming. Communication was very easy. We are happy and always use their services.
CONS: none

 , Netherlands () Service:  Car rentals
  Family with children Customer review rating

PROS: Best car rental in Bulgaria! We travel to the country every year and this year we actually needed a car at the Thessaloniki airport with return to Sofia after two weeks. This was not a problem at all. Our contact was waiting for us on time and was very helpful and patient even that we arrived at midnight with two crying kids. We did get a newer and better car than booked including excellent condition children seats! This was sofar the only bulgarian car rental company who provided exactly what we wanted and even more without communication problems. Thank you very much Motoroads! Next year we will rent from here again!
CONS: None

 , Netherlands () Service:  Car rentals
   Customer review rating
PROS: This is really my go to rental company in Bulgaria (Sofia). We've rented with them for the last 6 or 7th time and each time with great service. From pickup at the airport to drop off. Cars are good, clean and comfortable. Whether it's a gasoline or diesel there has not been a problem with any of the cars. Really recommended car rental company for sure!
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Used Moto Roads many times over the years. They're reliable, efficient and reasonably priced. Would recommend.
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: First time I used their service! Definitely will do it again! Thank you for your service!
CONS: .

 , Netherlands () Service:  Car rentals
  Group of friends Customer review rating

PROS: All was super. Fast communication, nice car. No extra charges. I'll return, thanks! We've taken the Renault Transit for 17 days and had a perfect journey between Pirin, Rila and Rodopi mountains.
CONS: Nothing to say: )

 , France () Service:  Car rentals
   Customer review rating
PROS: We rent regularly - every year, and sometimes several times a year - a vehicle at MOTOROADS and this, for 4 years now. The cars are clean, in perfect technical condition. The service is more than satisfactory: even when your flight arrives at 3am, 2 hours behind schedule, the people at MOTOROADS are waiting for you. There was never the slightest mishap on their part, nor the slightest problem on the car or in terms of communication and service. We will continue to use their services, and we will definitely recommend them ! Good job guys !
CONS: DO NOT CONS


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