Car rentals Customer Reviews -

 Customer feedback » Review Car rentals services
 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very pleased with the service. Used already twice on my trip to Bulgaria landing on 2 different airports and both of the visits I got exactly what I asked for . Correct and very nice customer service, comprehensive information and helpful team members both online and face to face. 5 points from me.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I've rented a car several times during my stay in Bulgaria and all I can day is I'm more than happy. Exceptional service, very kind and helpful staff. Covered all my expectations. Thank you again. Highly recommended.
CONS: No such a thing !

 , Germany () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: 3d time booked, service was every time good, nothing to complain, but : a note on the homepage that smokers are not allowed would be helpful.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много съм доволен от тази компания 2 пъти ползвах техните услуги и пак бих ги ползвал при нужда :)
CONS: Надеждна компания, приятни хора, хубави коли на изгодни наемни цени

 , България () Service:   CAR RENTALS 
   Customer review rating
PROS: Наех автомобил от Икономклас който беше в отлично състояние! Отношението на персонала на фирмата към мен при поръчването на автомобила беше много любезно и акуратно. С удоволствие ще наема автомобил още веднъж!
CONS:

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Брал в аренду автомобиль. Компания работает очень чётко. Автомобиль был в отличном состоянии. Говорят по русски. Отличные ребята!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I have been using Motoroads since 2006. They offer value for money. We are always met with a smile. The collection and drop off is straightforward. I'd definitely recommend them.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Just booked car hire for the 5th year with moto roads which speaks for it self, Great service every time.
CONS: nill

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I traveled from USA to Sofia Bulgaria. A representative was waiting at the airport to greet me even as I landed early. Car was excellent. Service was excellent. I had the car about 8 days and had an early flight home. I decided to use the hotel shuttle to get to the airport and Moto Roads came to the hotel to get the car. Very helpful. A great company to deal with and I will always choose Moto Roads first.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много съм доволен!Коректно обслужване.Всичко е на ниво.
CONS: Нямам такива.

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много съм доволен от обслужването. Никакви забележки. Всичко е точно винаги.
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: За първи път използвах услугите на фирмата тази година през Януари - наем на автомобил. Нямам никакви забележки относно обслужването и отношението към клиентите - всичко беше на висота и с любезност. Предоставеният ми автомобил от Икономклас беше нов, чист и поддържан. С удоволствие ще наема отново автомобил от фирмата!!!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Много сам доволен от обслужването вече 3 та година ползвам вашите ослуги
CONS:

 , Argentina () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Hola su pagina es una de las mas interesantes que he visto sobre alquiler de autos.
CONS:

 , Израиль () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Пользовались услугами кампании в январе 2019 года. Обращение к клиентам, техническая поддержка выше всяких похвал. В дальнейшем планируем отпуска в Болгарии ежегодно, и выбор кампании однозначен - MOTO ROADS. Спасибо за высокопрофессиональный сервис.
CONS: Просто нет

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Обслужването бе на високо ниво. Колата беше в отлично състояне , служителите бяха усмихнати и приветливи. Комуникацията беше много лесна. Доволни сме и винаги ползваме услугите им.
CONS: Без забележки

 , Обединеното кралство () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Обслужването винаги е на високо ниво. Колите са в отлично състояне , служителите са винаги усихнати и приветливи. Комуникацията е била винаги много лесна. Доволни сме и винаги ползваме услугите им.
CONS: Нямаме ниаккви забележки.

 , Greece () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Client since more than 5 years, I really don't think even a second to look for another company. Serious, on time, cheap & high quality of car rental. Thanks for making my stays in Bulgaria always perfect.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This is the second time that I have hired a car from Motoroads and again, everything was perfect. You will receive an email confirming all your booking details. The prices are as good as any other car hire company. You are met on arrival by a friendly memeber of the motoroads team who take you to the car which is parked nearby. Although I didn't need them, Snowchains and a ski rack were provided. The car was clean and exactly as expected. When you return to the airport, a member of the team is waiting for you and you simply need to pull over, remove your belongings and the car is driven away for you. Motoroads make everything very simple and the team are very friendy. When I considered the cost of a transfer to my destination, it didn't cost me much more to drive myself and have the convenience of a car while I was in Bulgaria. I will definitely be using Motoroads again.
CONS: There was nothing that could be better

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Fantastic company would 100% recommend them to anyone who is looking for hassle free car rental and reliable cars. Their customer service is fanstastic and available 24/7. Have been using motor roads for 2 years and have never been disappointed once!
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Motoroads is an amazing company!!!! Highly recommend!!! I have been using their services several times a year since 2011, never changed the company. And I have never been disappointed! Fantastic if customer service, 24 hr help line, reliable cars. Last time I had a brand new car.
CONS: None

 , Дания () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service,new cars,always on time ,very loyal.I have used motorroads servisec the last 3 times and I am very satisfied.Highly reccomend .
CONS:

 , Netherlands () Service:   CAR RENTALS 
   Customer review rating
PROS: Excellent service! Hired for 4th time already and they are always ready on standby at the airport with sign with my name on it. Cars are in clean and good order. Have had no problems with their cars in either diesel or benzine models. Air-con works great in hot Bulgarian weather. But really their service is remarkable. With my last rental with them we had to extend our use with the rental, but this was not a problem. Contacted them via email in the weekend and got a reply saying it was no problem. Just had to confirm booking via a provided link and it was arranged. Really highly recommended to rent from Motoroads!
CONS: None!

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Once again, tenth time, a very good job - good service, good car, no problems at all. See you next spring. Special thanks to Christo.
CONS: non

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Nice people, really kind and understandable. All my demands were satisfied. Тhank you once again!
CONS: Nothing to say here :)

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Highly recommend Motoroads, excellent service, helpful friendly staff,
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Every time everywhere PERFECT service.
CONS: Non,nothing

 , Netherlands () Service:   CAR RENTALS 
   Customer review rating
PROS: Great service! Timely pickup at airport, quick to arrange everything. Third time renting from motoroads.com and is only great experience so far. Really recommended!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have used Motoroads for a good number of years and have found them bvery reasonably priced and efficient and the staff are all very friendly and helpful. We have recommended Motoroads to all our friends going out to Bulgaria and have never regretted it.
CONS: None really

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: Много точни, много любезен персонал. Съответствие между цена и качество, автомобила беше страхотен, чист, добре поддържан.с удоволствие бихме си ползвали услугите Ви отново. Поздрави от Кипър
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I highly recommend Motoroads. I have used their services 3 times now. Their staff has always been punctual, friendly and helpful. Great Service. Will use them again.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Best credit to All staff from Moto Roads Easy booking, always on time for drop off and pick up the car, Yes - Recommends
CONS: Well done to All MOTO ROADS

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have use them for two years now. Good service, always on time. Thank you guys! See you again.
CONS:

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Както и много други пъти получих пълно съдействие от екипа на фирмата, много хубава, нова кола, която ми бе предоставена по най-удобен и достъпен начин. Много коректно отношение. Благодаря!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great flexible service at attractive competitive prices. Straight forward transaction, with no hidden extra. Friendly staff who care about what they do and value returning client.
CONS: None

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent Service! Very professional and accommodating! Thank you for all you do Motoroads!
CONS: N/A

 , Канада () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Super service! Super voiture! Super prix! Emma est super disponible, flexible, gentille et professionnele! Je propose Motoroads a tout le monde! 5/5*💓
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Често наемам автомобили от тях. Изключително коректни и любезни. Имам им пълно доверие и то се потвърждава при всяка среща. Браво на целия екип! Привилегия е да бъда техен клиент.
CONS:

 , Spain () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Muy profesionales! Excelente servicio , coches y atención al cliente. Mucha transparencia en todo momento . Sin duda alguna es la mejor empresa de rent-a-car en Bulgaria. Recomendable al 100%.
CONS: None

 , Canada () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: ОТЛИЧЕН СЕРВИЗ,БЛАГОДАРНОСТ НА ЦЕЛИЯ ЕКИП НА МОТОРОДС!! ЦЕНИ И ОБСЛУЖВАНЕ С КЛАС ,ПО ДОБРИ ОТ МНОГО ОТ "ГОЛЕМИТЕ" В ТОЗИ БИЗНЕС,АКУРАТНИ И МНОГО ТОЧНИ С ВРЕМЕ,ИНФОРМАЦИЯ И УСЛУГА ЗА КЛИЕНТА ПОСЛЕДНИТЕ ШЕС ГОДИНИ ПОЛЗВАМ САМО ТЕХНИТЕ УСЛУГИ И АКО СА ВСЕ ТАКА И ЗАНАПРЕД,НЕ БИХ СИ И ПОМИСЛИЛ ДА ГИ ЗАМЕНЯ ПРЕПОРЪЧВАМ НА ВСЕКИ, КОЙТО НЕ Е ПОЛЗВАЛ ТЕХНИТЕ УСЛУГИ-ОПИТАЙТЕ, БЪДЕТЕ ВЗИСКАТЕЛНИ КЪМ ВСЕКИ ДЕТАИЛ....И ЩЕ СЕ НАСЛАДИТЕ НА ПРЕСТОЯ СИ С ВЪЗМОЖНОСТА ДА ПОСЕТИТЕ ВСЯКО ЖЕЛАНО ОТ ВАС СЪБИТИЕ,,,НАВРЕМЕ ,УДОБНО И БЕЗ ПРОБЛЕМНО! БЛАГОДАРЯ ВИ ТИМ МОТОРОУДС, ВИЕ СТЕ ОТ НАЙ ДОБРИТЕ!! ДО НОВИ СРЕЩИ....
CONS: НИКАКВИ ЗАБЕЛЕЖКИ!!!

 , United States () Service:   CAR RENTALS 
   Customer review rating
PROS: Moto Roads is a great company to rent from. Great service and the cars are good. They make sure to respond quickly and will even deliver the car to the place your staying and pick it up. The convenience is unsurpassed. I have rented already over 4 times and will book again soon. Keep up the great job!!!
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I travel to Bulgaria several times a year and have rented cars from Motoroads for the last few years. The level of service is excellent. A good selection of cars that are clean and always ready for when you arrive.
CONS: None

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We got our Kia Rio on our arrival at the Sofia airport. The car was comfortable in every respect for us and our son. The rental procedure was easy and quick, the staff is competent and friendly. We had no problems traveling through the country.
CONS: The construction of the front apron does not allow to drive on dirt roads.

 , Spain () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have rented two cars for 8 days in Bulgaria. Very good service. Good cars. Delivery in hotel an drop off in airport, all on time, quickly and without problems. Friendly service. If we travel forward to Bulgaria, we'll repeat!
CONS:

 , Обединеното кралство () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Много съм доволна от услугата. Чудесна и комфортна кола. Няколко пъти ползвам фирмата, никога не съм имала проблеми. Препоръчвам ви на приятелите си, благодаря ви!
CONS: Нямам

 , France () Service:   CAR RENTALS 
   Customer review rating
PROS: Depuis quelques années maintenant, nous avons pris l'habitude de louer un véhicule chez MOTOROADS lorsque nous nous rendons en Bulgarie. Le service est absolument parfait. Notre avion avait plus de 2 heures de retard, si bien que nous sommes arrivés à l'aéroport de Sofia à 3 h du matin, au lieu de 00H40. Quelqu'un nous y attendait, si bien que nous avons pu récupérer la voiture, en dépit de l'heure très tardive (ou très matinale...). Systématiquement, nous trouvons de la monnaie dans la voiture, ce qui nous permet de régler le parking. Ces détails rendent la chose très très agréable. Nous louerons de nouveau un véhicule chez eux : cette société est pour nous une référence! :)
CONS: RIEN

 , Швейцария () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Alles hat bestens geklappt. Das Auto war fast neu, sehr sauber, der Kindersitz war zwar von den weichen, hat aber seinen Zweck gut erfüllt, das Auto war voll getankt, sogar Sonnenblende für das Kind war vorhanden. Der Service ist super. Wir sind mit dem letzten Flug angekommen, man hat aber um Mitternacht auf uns am Flughafen gewartet. Bin sehr positiv überrascht und werde mit Sicherheit wieder bei Motoroads buchen. Danke für alles!
CONS: Es gibt nichts Negatives zum berichten.

 , Cyprus () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Hired a mini Van for 9 people. Driver arrived in time at Thessaloniki Makedonia airport and was polite. A second key was dispatched via courier service as soon as we informed the company there was problem with the car key. Car was in good condition. No questions asked or further checks regarding the car condition when returned, as it was fully insured. Company was responsive in Viber messages and telephone calls. Happy with overall service. I would recommend the company.
CONS: Although a second key was received the next day after informing the company that there was a problem with the one we had, I would suggest the company to provide a backup key to the driver during vehicle collection if possible.

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We rent car for the second time in a row and are very satisfied with the service. And next time we will again rent a car from you.
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Once again a very good job - good service, good car, no problems at all. See you in October.
CONS: no cons


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