» Customer reviews for Motorcycle hire service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
 Customer feedback » Review Motorcycle hire services
 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again.
CONS: None

 , Switzerland () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: We were very happy with the Motoroads.com service. The preparation and communication before our trip was very good and helpful, the service when we took over the bikes and when we brought them back was efficient and very friendly. We had a great tour from Barcelona into the Pyrenees and no troubles with the bikes.
CONS: -

 , Sweden () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Rented a Honda Africa Twin at Malaga airport. Very friendly and professional staff (Paco) was there with the bike to meet me. Easy pick-up without any hassle. Bike was in perfect condition and Paco even offered me “suggested routes” up in the mountains. Drop-off was equally easy, dropping bike off just outside the airport terminal.Very smooth. Overall an excellent, FIVE STAR experience and highly recommend!! ..
CONS: A “discount voucher” for return customers should be offered.

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: very good service, friendly and professional stuff in Mallorca, service exceeded any expectations, 5 stars out of 5. highly recommended!
CONS: none

 , Sweden () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden
CONS: None

 , France () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: We rented a 1200 GS BMW in Faro Portugal. The bike was in excellent condition, absolutely clean and we didn't have any issue with it once we became familiar with the electronic. The personnel was very friendly, competent and honest. I received a reimbursement as they realized there had been apparently an error on my reservation.
CONS: The bike had a top case but no foam cushion for the passenger so it was a bit rough and uncomfortable after several hours of ride. this little equipment which exists would be welcome as a standard

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I rented a BMW R1200GS in Faro a couple of weeks ago. Pefect bike, brandnew and with all possible accessories available. I had a wonderful trip through the Algarve. The bike was handed out by Hertz who's locaton is conveniently close to the airport.
CONS: Herz does not accept AMEX for Bikes. Which was a surpise to me because I always AMEX when renting cars because AMEX covers all my extra insurances on the rental. This could have been communicated when renting the Bike. Furthermore all was more then great!

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Rented a BMW 1200 GS Motoroads Barcelona for a 6 day trip Pyrenees. Maria of Motoroads is very helpfull in the planning, answering questions and solving problems. Good service of Motoroads and quick answers on e-mails. I can recommend Motoroads, ask for Maria! Don't forget the N260 in your route, a perfect road for bikers.
CONS: None.

 , Lebanon () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: I spent my honeymoon vacation in Istanbul, and had a Vespa rental riding all over the country along with my wife. It wouldn't be possible without Motoroad's support and preparation of the bike I chose and enjoyed riding. Thanks for your service, do check them out for future booking and I recommend you choose a motorcycle!
CONS: Great service and humble people nice treatment, my only wish if I had the rental bike washed :D but not an issue I still recommend!

 , United States () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: We rented the bmw1200RT to tour Italy. Awesome!! Maria is very helpful in arranging everything with Hertz ride in Rome. Daniele Delucia was very helpful explaining all great features of the bike. The bike and helmets were flawless and new.
CONS: 3rd party billing process.

 , Australia () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Really enjoyed my riding around the mountains near Sofia with my 650GS from Motoroads. They were really easy to deal with, the bike was great, and I fully recommend them. Mike
CONS:

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Prompt delivery of the motorcycle. Motorcycle in perfect shape. Good communication while booking.
CONS: None.

 , Austria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Good Bike, excellent service - pick up, transfer etc - good job!
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Versand okay, perfect service, many thanks top motoroads !
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Everything was perfect. Easy takeover and return. Motorcycles were in good technical condition.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Super Motorräder, Übernahme und Rückgabe hat super geklappt
CONS: Ein bisschen Verwirrung -aber wirklich nur ein bisschen- wegen ein paar Verständigungsproblemen

 , Czech Republic () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The most professional service provider we have used in Bulgaria! Bikes were in great condition and collection and drop off was very smooth. Thanks a lot!
CONS:

 , Japan () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very important.
CONS: Everything went perfectly .

 , България () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Изключително сме доволни от професионалната услуга на офиса в Барселона, Испания. Мотоциклетите бяха в отлично състояние. От офиса реагираха своевременно със замяна на аварирал мотоциклет по време на мото тура. Искрено препоръчвам предоставяните от MOTOROADS услуги за отдаване на мотоциклети под наем! Благодарности на управителя на гаража/офиса в Барселона, Испания.
CONS:

 , Россия () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good communications via email. Quick confirmation. Reliable partners in place of rental (Munich, Germany)
CONS: Motobike was in good condition but not new as it was mentioned in advertising

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Fantastic bike and service. Couldn't have asked for more. Bike in great condition and collection and drop off could not have been smoother.
CONS:

 , Bulgaria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Wonderful service! Very good bikes. Highly recommend them.
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Very happy with service .Nice and reliable car. Very professional and polite staff. Definitely recommend the company and will use them again.
CONS: None

 , Bulgaria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Very pleased with my experience in Barcelona from start to finish. The pick-up process was very smooth. They had all of the paperwork ready, reviewed the controls of the motorcycle, and took a note of any damage. They loaded me up with top-case and two side panniers so there was no worry with the luggage. The staff took the time to make sure everybody from our group were comfortable with the bikes. One of the Bikes (BMW GS 1200) engine failed on the motorway. We received prompt support and in less than 2 hours, the assistance was on the site and took the motorbike. Just on the next day we received replacement motorbike. The fast turnaround was highly appreciated. I'd like to thank all the staff in Barcelona for their support and a big thanks to Anton Alabau! Good work! Keep it up and ride safe!
CONS: The Ducati Multistrada 950 had some vibration at high speed and especially when using the breaks more intensively.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The bikes were at the meeting point in Alicante and in good time for our arrival, lined up ready to go. The chap who met us was very good and spoke good English and was very helpful. The machine I had was an upgrade due the model I had ordered was no longer available, it was in good order, clean and recently serviced. The communications with Moto-roads was clear and timely if fact excellent is the word I`d use to describe the service I received. I will be using your services again on my next trip to Spain in May.
CONS: The pick up point was a bit far from the airport and difficult to find, a pick up service would be helpful. Some of my group had some difficulties with no bikes for them due to a mix up with cancellations, but the chap who arrived with the bikes was very helpful and tried to sort it out for us.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Professional service Friendly staff Knowledgeable staff Emails responded to immediately Pick up and drop off at my hotel was perfect Highly recommend them.
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Picked up GS1200 triple black from just outside Geneva ( French side). The bike was immaculate.. well trained staff explained how the bike worked etc. Had 7 day trip and everything went well.. Very impressed with Moto Roads...
CONS: None

 , Austria () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Hello, we rented a Honda Transalp for 10 days on Crete. The motorbike was brought to the hotel at 11 o'clock on time. The guys from the Team Motoroads were very friendly and professional. The bike was in a very good condition and never let us down. I can highly recommend Motoroads!! Certainly again! Keep it up. Until next time. Kind regards, Heinz We are both 48 years old...... still a young couple ;-)))
CONS:

 , United States () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Bike was in excellent shape and well fitted for the travel. No problems
CONS: No real problems. Well, it rained one day for a couple of hours......

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: The service was great. Everything worked perfectly. Best Travel ever
CONS:

 , Switzerland () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: From pick-up to drop, just a perfect professional service. Thanks again.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good and polite Service, quick reply to emails. Good guidance. Had a great Time with my Piaggio along the Cote d'Azur and in the nearby mountains.
CONS: Would you please add opening hours of the Offices to your Internet presentation. Thank you

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Hired an Africa Twin for a week from Lisbon. Bike was great - good condition with decent tyres. Good customer service and friendly staff - bike delivered to Airport and collected from my last night hotel (which I changed from original plan with no complications whatsoever). Fair price and would definitely use again.
CONS: No real negatives - only slight concern was that bike appeared light on oil (almost off dipstick after only 250 km). No issues after I topped it up and it did appear to be well maintained.

 , Switzerland () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Wir haben in Lissabon zwei Motorräder gemietet für eine Woche. Es hätte nicht besser klappen können. Great Service it was all perfect. Thank you!
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Guter Preis Guter Service was will man mehr jederzeit gerne wieder
CONS: keine

 , Greece () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good service and helpful staff. Everything was ready when I arrived. On the last day of my trip, the chain broke on the motorcycle. I was able to call a number and get roadside assistance. Everyone was very helpful and responsive.
CONS: I chose one of the cheaper motorcycles listed, and it had seen better days. The chain breaking was nobody's fault, but next time I would choose a newer model.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Used Motoroads twice for motorcycle hire in Nice and Porto. Brilliant hassle free service at competitive prices. Good communications from Maria regarding any queries. Smooth collection and drop off at rental partners locations. Would recommend and use again.
CONS: Motorcycle broke down in Porto but is not a reflection of the maintenance or quality of service from the motorcycle rental company. The problem could not have been foreseen. They were very helpful to recover the motorcycle and myself as quickly as practically possible and waited until almost 10pm at the rental shop to provide me with another motorcycle causing as little inconvenience as possible. This has not put me off using them again.

 , Costa Rica () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: We had a great experience with Motorads Milán, the bikes BMW 1200GS were in perfect conditions and the service was impeccable...Prices were reasonable...,
CONS:

 , United States () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Great communications and service. All emails answered promptly, and more importantly, all services provided faultlessly. Really pleased with ease of rental and the bike I used.for 3 weeks. Could not have been better!
CONS:

 , Croatia () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: We hired two bikes (GS 650 and V-strom 650) from Motoroads. With unlimited mileage, we saw almost all of Croatia in a week. The bikes as good as new and the two guys who run the company, Dennis & Danijel, were efficient, friendly and very knowledgeable about motorcycling and the Adriatic region. Could not have had better service. Would recommend them to anyone considering hiring a motorcycle in Croatia. I'm currently writing the story of our tour which was a great experience.
CONS: None

 , Australia () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I collected a near-new R1200GS from the Rome depot in July and rode 6000 trouble free kilometres over the next 3 weeks. The pickup was prompt, courteous and bike controls were well explained. The panniers and top box more than catered for my requirements. The return was equally straightforward and the bottles of cool water much appreciated. I wouldn't hesitate to rent again from this company.
CONS: Tool kit pretty basic and fortunately I carried my own tyre valve adaptor to fit service station air hoses.

 , Israel () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: great service and friendly staff. Thanks a lot.
CONS:

 , GB () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Hi, I hired a scooter from you in Lisbon and it was great experience. I am looking forward to visit Vienna (Austria) from 17/09/2016 to 20/09/2016 and looking forward to hire scooter/moped there. do you have any outlet/location in Vienna where I can hire? Thanks
CONS:

 , Israel () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Очень приятно, что путешествие по Mайорке на мотоцикле BMW 1200 GS, заказанный через Motoroads, было без проблем! Мотоцикл был вовремя и персонал очень внимательный. Оснащение соответствовало просьбам и техническое состояние не вызывало нареканий .Девять дней, проведенных на Mайорке, оставили добрые воспоминания о мотоцикле и путешествии на нем. Благодарность фирме и желание при первой возможности воспользоваться вашими услугами. С благодарностью Александр и Ирина.
CONS: Без замечаний.

 , Spain () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: good service, quick, clean and professional. the personal was very amiable. facilities to drop on and drop off
CONS: you could pre-definite with a pdf map the drop off points so the costumer will dont have to call or write (drop off points at the port and airport)

 , Austria () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Yannis, the Dude from "Motoroads" was punctually at the Airport, he also had some Helmets in his Car but this one he gave me fit perfectly. The Motorcycle "Yamaha XT660" was very nice and i had lot's of fun with it!! Everything was very uncomplicated.
CONS: Nothing!!

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: This was a great service. We hired 2 BMW G650GS motorbikes in Sofia. I booked online and it was all straightforward. We picked up the bikes and in 20 minutes were on a great twisty road into the mountains, as recommended by Dimi. He gave us suggestions on our route, but to be honest Bulgaria only has about 2% of roads that aren't great fun on a motorbike so you can't lose wherever you go! The bikes themselves were very new, clean and in great working order. Everything needed in the way of luggage and gear is available to rent.
CONS: Nothing at all to complain about.

 , Canada () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: We rented a near new BMW 1200 GS that we picked up and returned to Zagreb. Communication, confirmation and logistics were very good. Was happy with the bike for the two weeks we had it. Overall we were really pleased. Love the bike!
CONS: Upon arrival, the agent you used was unable to take a credit card so we scrambled to come up with cash at a nearby ATM. Seemed a bit sketchy, but it worked out in the end. GPS we asked for was not reliable, so the agent didn't charge us.

 , Ireland () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Two good clean, safe, reliable, economical, fully dressed, Honda 750 motor bikes rented for a week in Portugal. We had a great experience...better than we expected. Excellent customer service. We were on our way quickly, after both picking up the motorbikes and leaving them back at the end of the week rental. No reservation. I will in all probability rent again from moto roads.
CONS:

 , Czech Republic () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I rented BMW 1200 GS in Porto and went for 1 week mostly to Spain. Moto ride highlights include areas of Faro de Cabo Ortegal, Playa de Las Catedrales, Picos de Europa (Covadanga lakes and Cain de Valdeon canyon), Douro valley. Excellent machine, on asphalt roads one of the best, very suitable for long rides on good roads. Recommended. Good service from the office.
CONS:


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