Page 26 » Customer reviews for service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Page 26 Customer feedback » Review services
 , Ukraine () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Hello! Thank you very much for your service! Pleasure to deal with you. See you soon. Sergey Korobenko, Kyiv, Ukraine
CONS:

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Very simple and easy to use website
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: The service we received from the drivers who took us to Sunny Beach from Bourgas Airport and returned us fourteen days later was excellent and we will definitely be using there services again as will my friends after letting them know how well we were treated, Thank you very much. Herbert and Bertha
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very pleased with car hire Service from airport was good. Very helpful staff.
CONS: No problems to report

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great car hire service. Friendly, helpful and a good car at a very reasonable price. Thank you
CONS:

 , Italy () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I am very satisfied with your service and pricing on the car rental and information as well. Thank You!
CONS:

 , USA () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Only this car rental company offers prices in dollars for Bulgaria. Perfect solution for American tourists.
CONS:

 , UK () Service:   SNOWMOBILING 
  Group of friends Customer review rating
PROS: Easily the best value ski and snowmobile hire in Bansko
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent service for our transfer to/from Borovets. Driver was very attentive and drove carefully in the snowy conditions. Was kept informed that an accident on the road ahead would delay us slightly but no problem, driver got us back to the airport on time.
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Thank you. Your service is first class! Regards, Mark Bull
CONS:

 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
Review: Royal Plaza Hotel , Borovets
PROS: Please pass on my thanks to the driver. Very professional and safe. Thank you Motoroads for continued excellent service, rgds Pete
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We had a very pleasant experience last year with Motoroads both with the transfers and also the ski hire. We have recommended you to a number of people and we know that they have used your services. Thank you very much. Regards, Joe
CONS:

 , UK () Service:   SNOWMOBILING 
  Family with children Customer review rating
PROS: Fantastic that is great. I would just like to say iam so glad I have booked with Motoroads as it gives me confidence that someone is looking after my booking. many thanks.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Always reliable and fast service also very competitive prices
CONS:

 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: HI Dimi, This is just to say thank you for all your company’s help with our car hire last week. Everything went very well and the two people who collected the car in the heavy fog at Plovdiv airport were particularly helpful – spending time waiting with us, and making extra phone calls, in case our plane was cancelled and we needed the car again. Fortunately we didn’t because we were bussed to Sofia airport but their patient help was very much appreciated. I will certainly use you again for car hire and recommend you highly to anybody I know when they are travelling to Bulgaria. Thanks again, Tim Sykes
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Prompt and dependable service, car delivery and ability to book specific car model.
CONS:

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Service: Transfer Sofia to borovets Message is: Used feb 2011 for transfer to ski location. Great service both ways with pick up waiting for us on our arrival at the airport, no qualms about the 7 children and large volume of luggage. Comfortable journey to the resort and driver helped with bags on arrival. Similar story on return journey with collection spot on time -could not fault the service and look forward to using them again next year -x-
CONS:

 , () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Service: Transfer Sofia to borovets Message is: Used feb 2011 for transfer to ski location. Great service both ways with pick up waiting for us on our arrival at the airport, no qualms about the 7 children and large volume of luggage. Comfortable journey to the resort and driver helped with bags on arrival. Similar story on return journey with collection spot on time -could not fault the service and look forward to using them again next year -x
CONS:

 , Dubai () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Thank you very much. And thank you for your professionalism. I will be recommending you to my company for all further transport requirements in Sofia. Regards, Elena Phillips
CONS:

 , Italy () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Ringrazio molto per il vostro grande servizio,che apprezzo tanto lo buono sconto,sicuramente non tanto lontano lo userò. Ho avuto grande esperienza con Voi( Motoroads) sono lieta di dire che il servizio è stato molto professionale e preciso.Io continuerò a consigliare ad amici che possono visitare Bulgaria. Grazie ancora per la Vostra gentilezza ed migliori auguri ! Un cordiale saluto.Smilena
CONS: Ringraziando a Dio,mai avuto problemi con Motoroads!

 , Italy () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Zdraveite !!! Blagodaria Vi otnosno naemaneto na kola ot 10 ottobre dal 29 ottobre,mina vsichko OK,kakto vinagi Nasko mnogo tochen i liubezen.Razbirase scte Vi preporachvam na priateli.Scte bida mnogo blagodarna da polucha kupon za otstipka ako moga da ce vizpolzvam sledvasctia pat. NAI-DOBRI POJELANIA! Dalechni Pozdravi !!! Smilena
CONS:

 , United Kingdom () Service:   SNOWMOBILING 
  Family with children Customer review rating
PROS: great website and look forward to using yourselves for booking holiday
CONS: great website

 , Israel () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Nice and detailed information about the services.
CONS: Every link in the table takes you to the same page with no specific details. So you have to enter your specifications again.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very accommodating. We have used moto roads twice now and will again
CONS: None really

 , Germany () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Dear Madam or Sir, Thanks for the excellent service!!! It was great organised! With kind regards, Sylvia Pfaff
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We found motor roads web page very easy to navigate,booking was simple, what was stated is what you got, the staff were very polite and helpful,the car was very reliable,our selves and other family members have used motor roads on more than one occasion,and we will continue to do so in the future.thank you for an excellent service.
CONS: can you please cable tie your wheel trims on as we lost a few,due to the bulgarian roads.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We found motor roads web page very easy to navigate,booking was simple, what was stated is what you got, the staff were very polite and helpful,the car was very reliable,ourselves and other family members have used motor roads on more than one occasion,and we will continue to do so in the future.thank you for an excellent service.
CONS: can you please cable tie your wheel trims on as we lost a few,due to the Bulgarian roads.

 , Spain () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Traslado desde el centro de Sofia al Aeropuerto, todo ha sido perfecto. El taxi fue muy puntual, estaba antes de la hora fijada y conductor muy atento y profesional. Ha sido un placer tratar con esta empresa. Muchas gracias
CONS: Ninguno

 , Russian Federation () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Thank you very much for services rendered !!!!!! You are the best =) A special thanks I want to express the driver Borislav! Give him a huge hello from me and all the best for him and his family !!!!! I hope he remembers me =) Anastasia Ivanova from St. Petersburg
CONS:

 , United States () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: traveling for leisure InnCredible! Literally. I love this place for the pricing and the amenities it has to offer.
CONS: None

 , Italy () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Zdraveite Motoroads !!! Chesto si idvam BG, predi izpolzvah druga compania,moga da kaja MOTOROADS sa po-dobri veche tri pati izpolzvam uslugata za naemane na kola e vseki pat ostanah dovolna,mnogo lubezen e korekten ekip tova e mnogo vajno.Napalno gi preporachvam.Blagodaria Vi, Prodaljavaite vse taka,s nai dobri pojelania. Pozdravi !!! Smilena
CONS: Nikoga sam niamala problemi

 , United Kingdom () Service:   SKI & SNOWBOARD 
  Family with children Customer review rating
Review: 3-Day Ski Hire Bansko, Bansko
PROS: We were a bit wary of booking through Motoroads as we couldn't find any feedback on the Company on any websites. However, I don't know why, we were so pleased with the service from Motoroads. There are a legitimate company who give full instructions on where to claim what you have booked. Rest assured this company are great. We didn't have to pay the full balance until we were in the ski resort (which was reassuring), and were able to contact Motoroads at any time i the UK and when we reached Bulgaria. AND they are by far the cheapest for ski packages! AND the actual tuition is with one of the top ski schools out there 'Tural' - who were fantastic!! We wouldn't hesitate in booking with them again!
CONS: Our only hurdle was identifying the exact location at the bottom of the ski lift to meet the representative on our first ski day (because there were so many ski schools meeting there), but that was soon resolved as the other ski schools hanging around knew exactly who they were and were they met. And we soon discovered their jackets were easily identified.

 , Malta () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: To whom it may concern, I would like to thank you for the good service i've been given on a booking 1208-1908msve 300511e. I will surely recommend you to others. Thanks again, Michael Giardina
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: PICKED UP AT AIRPORT DRIVEN TO RAZLOG APARTMENT HIRE CAR ARRIVED FOLLOWING DAY SMACK ON TIME FANTASTIC SERVICE AND VERY HELPFUL. WE WILL BE BOOKING AGAIN THIS SEPTEMBER.
CONS: CREDIT CARD MACHINE NEEDS UPDATING WOULDN'T PRINT RECEIPT.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Hello Just to say that the service on the trip from Belgrade to Sofia was excellent - the driver (whose name we didn't catch) was very good & very helpful - do please pass this email on to him. Thank you, Tim Cooper
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Myself and my husband have been using your Taxi transportation from Bourgas Airport to Sozopol for the past couple of years. We do between 3-5 trips a year including my children using this service. I would like to say this is an excellent service, always there on time and never have to worry about drivers coming back, they are always on time to take us back to the airport. Fair price and drivers can speak some English and they are good drivers. what more can you want. Might try renting a car from your company this time, will let you everyone know how we got on with the rental side. Happy holidays. From Caroline.
CONS: No Cons

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Ambassador GT Hotel, Sofia
PROS: Excellent service
CONS: None

 , Canada () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Zdraveite priateli. Pi6a tozi e-mail da pozdravia ekipa na www.motoroads.com .Blagodaria vi za svar6enata rabota,vsi4ko be6e kakto e poso4eno v dogovora koito mi be izpraten.Bix prepora4al va6ata kompania i na moi priateli. Za v bade6te i az sa6to 6te polzvam uslugite na va6ata kompania. Blagodaria vi. Stiliyan Stoykov
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Very efficient service. Good value for money. Punctural collection and delivery. Used twice now and are planning to use in the future.
CONS:

 , Czech Republic () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Sozopol apartments, Sozopol
PROS: Good service for affordable price. Pleasant communication with staff. I can recommend other travelers to Bulgaria.
CONS:

 , Russian Federation () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
Review: Excelsior Apartments, Sunny Beach
PROS: очень информативный сайт, с хорошими ценами на трансфер
CONS:

 , Russian Federation () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
Review: Excelsior Apartments, Sunny Beach
PROS: I usually travel to Bulgaria, Sunny Beach. Found your site, which is very informative, so I could find all the necessary information about all interested travels. Another important point I could mention - you have very good prices for most trips.
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Dear Team Thank you for your email,i have printed the reservation voucher ok ,this is the third year running we have rented a car from you and would like to say we have been very happy with your service. My brother should be visiting sunset apartments is August and i have recommended he use you. Thanks again and best regards, Anthony Plant
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Last year I rent a car from this company and im realy happy from the sevices i have been providet with! This year i will rent again from the same company
CONS:

 , Russian Federation () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Brilliant service. Thank you, guys. You are the best!
CONS: May be - too good))

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank you for your 1st class service. I was met at the airport, the car was handed over quickly, we had a great week in Bulgaria. I hope to book with you next Year. John Gardner
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Website easy to use.
CONS: No cons

 , United Kingdom () Service:   SKI & SNOWBOARD 
  Family with children Customer review rating
Review: 3-Day Ski Hire Bansko, Bansko
PROS: We were a bit wary and worried about booking with motoroads as we couldn't find any testimonials or recommendations on the internet. Now we can very happily say they are by far the best priced for Bansko for a full ski package (4-hour lessons, equipment and lift passes) and great service. We were able to contact them every time no problem when we wanted to and once we'd worked out the rep we met there was wearing a TURAL jacket we were sorted. The Rep directed us to our equipment hire (Bang up to date and in the Gondola building, so no long walks to pick it up or store it elsewhere); our lift passes were printed up already on cards with our names and our lessons were the full 4-hours with Ulen Ski School (the best out there!) - we were so happy. We also paid the majority of money once we met the Rep so that was good not to part with any money until you met somewhere there. Motoroads are punctual and very reliable, we eagerly recommend them at 100%!
CONS: Although the instructions were in great details of what happens and where to go, it was not clear enough where to meet the Rep, so we did laps around the huge gondola station looking for who we needed. Their english isn't great, but they pass you onto a good english speaker to sort out all the paperwork and equipment.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: St Ivan Rilski Hotel, Bansko
PROS: Very good Service with Courier on time. ( Driver Alex )
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have rented our cars now on several occasions to travel to Bansko and the Black sea coast and our experience has been great. We are greeted at the arrivals hall by friendly staff and the quality/clean car is parked outside the terminal. When we return we meet staff outside the departure terminal at an agreed time. Could not be easier.
CONS: We have never experienced any problems with this company so fully recommend them.


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