Customer Reviews - Page 25

Page 25 Customer feedback » Review services

We had booked 4 people and 4 motorcycles. Pick-up location was Lisbon Airport. Because of a flight shift we also had to re-book. Nevertheless, everything worked wonderfully. The bikes were ready, the handover / takeover went smoothly. Gladly we will book again with you! Frank2019-05-11

Customer review rating

TESTIMONIALS

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Egor, Russian Federation (October 29, 2014)	Service: Motorcycle rental

PROS: I liked everything, thank you! CONS: Good service, fast and polite. Thank!

Aleksandr, Russian Federation (October 10, 2014)	Service: Car rentals

PROS: Used the services of the company for the first time in the autumn of 2014, rented a car to travel around Bulgaria! Great car, clean, serviceable was fitted in time to our hotel, the race from the same place. Everything is clear and on time. Prices in my opinion more than affordable. The contact person speaks Russian perfectly! Recommend! CONS: none

Manoj Patel, United Kingdom (October 09, 2014)	Service: Transportation
Family with children
PROS: This is the first time used this service and we were pleasantly surprised, as we had two year old twins with us, we were met at arrivals by our lady taxi driver in Varna and the vehicle was roomy for the four of us and had two car seats ready for the little ones. As we were at a private address, she know how to get there without directions. On the return trip again the same driver was punctual and polite. I would definitely recommend this service in Varna. CONS: Can`t think of anything.

Peter Knowles, United Kingdom (September 29, 2014)	Service: Motorcycle rental
Solo traveller
PROS: I wanted to hire a Ducati for three days to ride the Stelvio pass. Having looked at a number of motorcycle rental companies and read the feedback, I decided to book with MOTOROADS. I filled in the easy to follow booking form and was contacted within a day by Maria who was very helpful and who confirmed my booking for a Ducati Hyperstrada 800. I paid the deposit which was very reasonable £79 and arranged the pick up to be at Bergamo Airport arrivals. A week before my departure I received an email explaining that the bike I had hired had been in an accident, that Moto Road would provide a Multistrada 1200 at no extra charge! On the pick up day I arrived at Arrivals and located the van and driver Umberto by mobile phone( he was 50 m away from me). We found a suitable lay-by and the bike was soon ready to go. Umberto gave me a very good briefing in English and was very helpful in answering my question. The bike was excellent and came with a top box and two panniers. I then rode to Bormio and stayed at Sotto Vento a superb 4star hotel. Riding the Multistrada was excellent and gave no problems on the Stelvio and the Mortirola Passes. The return was just as smooth and I would like to thank MOTOROADS for such an excellent service and I would thoroughly recommend anyone wanting to hire a bike in Italy to use this firm. CONS: No problems

Charlotte, Canada (September 28, 2014)	Service: Transportation
Mature couple
PROS: After a long 20+ hour plane ride, we like to have a car pick up ready at the airport. MOTOROADS was a good option that was reasonably priced. The driver was waiting for us when we came out of the baggage area and we quickly got to downtown Sofia. We used the service twice and both times I was happy and impressed with the service we received. The drivers assisted with luggage and were courteous. The cabs were clean. I found booking was very easy as well. The online feedback also helped me make a decision to use this company. I would highly recommend them and will use them again in the future. CONS: None

Nina, Belgium (September 27, 2014)	Service: Car rentals

PROS: Very good service! CONS: None!

Christo Popov, Bulgaria (September 16, 2014)	Service: Car rentals

PROS: Delivery anywhere, no frills, friendly staff CONS: never get replies by email, some communication issues

Jamie Douglas, United Kingdom (September 12, 2014)	Service: Transportation

PROS: Hello again. We had an excellent experience with MOTOROADS. Thank you to Borislava for helping us arrange our transfer from Nessebar to Bucharesti and please pass on our immense thanks to our driver, who was friendly and drove very safely despite the very long journey and tight deadline, I`m still amazed he made sure we caught our train on time. We could never have done it without you! CONS: none

Vladimir Urvantsev, Russia (September 08, 2014)	Service: Transportation
Solo traveller
PROS: Thank you very much! Everything was great! Despite the fact that the plane was delayed for more than an hour, we were met at the airport. We flew to Thessaloniki Greece and we had to go to Sandanski in Bulgaria. At the border, the driver helped us with checking passports (we have a Schengen open). Everything was wonderful. Thanks to your company and driver Stanislov for a good trip! CONS: Not

Johan Van Belleghem, Belgium (September 08, 2014)	Service: Car rentals
Family with children
PROS: Reception by Opel in Ruse was very friendly and correct. The car looked like new and was perfectly maintained. When we brought the car back we got a lift back to the garage we didn`t have to take a taxi but got a lift from the manager. Excellent service, no problems. CONS: none

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