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Page 25 Customer feedback » Review services

TESTIMONIALS

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Evgeni, Israel (January 24, 2011)	Service: CAR RENTALS
Family with children
Review: Samokov Hotel, Borovets PROS: Service 5 + + + Thank you! Surprised punctuality. Upon arrival, our car was waiting. Upon return of all happened within 5 minutes. Thank you. Well done. 1701-2401MSVE19120A from 01/17/2011 to 01/24/2011 CONS:

mr simon cowper, Great Britain (January 21, 2011)	Service: CAR RENTALS
Group of friends
PROS: Hello just to say thank you, details re car hire received thank you very much for your help, yet again another reason why we always use motoroads, helpful efficient service. many thanks CONS:

Pakhomov Pavel, Russian Federation (January 16, 2011)	Service: SNOWMOBILING
Solo traveller
PROS: I really like Bulgaria! The advantages are: good service, great rooms and accommodation, tasty food, not very high prices, no language problems all the staff can speak Russian and English, good-looking people CONS:

P Smith, United Kingdom (January 12, 2011)	Service: CAR RENTALS
Solo traveller
PROS: Very cheap and efficient. Good website CONS: No local phone number

Piyoosh Amin, United Kingdom (January 06, 2011)	Service: SNOWMOBILING
Group of friends
PROS: We have been to Bansko, Bulgaria four times for snowmobiling and sking, it's is an excellent ski resort for beginner to intermediate skier and some for proficient skiers. Loved it. CONS: Could have more international restaurants, Indian, Chinese

Panchenko Tetyana, Greece (January 03, 2011)	Service: CAR RENTALS
Group of friends
PROS: Good costumer service. Great variety of cars. CONS:

Todorova, Bulgaria (December 06, 2010)	Service: CAR RENTALS
Family with children
PROS: I have been a client to Motoroads renting a car in Varna , Bulgaria last year. I could say they provide very good services,they have friendly and polite staff, good prices. I ll definitely rent with this company again. CONS:

Lorraine Hollingsworth, United Kingdom (November 01, 2010)	Service: TRANSPORTATION
Mature couple
PROS: Thank you for a nice but long journey from Sofia to Pliska with our dogs . Miro was a very safe and good driver and a very nice man. He is a credit to your company. CONS:

Mark Cowley, UK (October 26, 2010)	Service: TRANSPORTATION
Solo traveller
PROS: Hi, I have just used you to transfer me to Bansko and back from Sofia. I just wanted to send a short note to thank you for a seamless hassle free transfer service. The Driver was exceptional very well mannered and spoke very good English. Very impressed with the Service and will defiantly use your services again. Please forward this e-mail to the MD. Best Regards Mark (HAPPY Customer) CONS:

R.S.Greene, Netherlands (October 16, 2010)	Service: BICYCLE RENTAL
Family with children
PROS: - very clear website, the price you see is what you pay, good service, easy to reach by phone, English speaking, safe environment CONS:

M. Iliev, Bern/Zurich, Switzerland (October 13, 2010)	Service: CAR RENTALS
Solo traveller
PROS: Thank you for your service. I am pleased with my first experience with your company and have already recommended you further. Almost everything was fine. Very important, the car was clean inside and outside. There were no technical problems at all. Hope we'll meet again. Sincerely, M. Iliev, Bern/Zurich, Switzerland CONS: Some minor issues: A more detailed explanation and demonstration at the beginning would be welcome. The hand break was not satisfactory. Do you check the pressure of the tyres before delivering the car?

Igor Nadolski, Belarus (September 23, 2010)	Service: CAR RENTALS
Mature couple
PROS: Everything went without any problems: the car (suzuki swift), pick-up and drop-off times were as per reservation order. I had to reschedule the pick up date\time twice, no issues with that either. Both drivers were very nice and helpful. CONS:

Ashleigh, United Kingdom (September 09, 2010)	Service: TRANSPORTATION
Young couple
PROS: Transfer was great, driver their ready for pick up and the same for our return journey. No hassle! Will use again! CONS:

Steve Dyck, France (September 02, 2010)	Service: TRANSPORTATION
Solo traveller
PROS: Hello, just wanted to say that the ride from Sofia Airport to Sunny Beach was very good. There was a good service, and our driver, Stancho, is a very nice person and safe driver. If possible you have to compliment him about it. At last i wanted to say that if in the future i need another ride to somewhere, i will always look what is possible with you. Thanks again and say hello to Stancho from me :) Greetings, Steve Dyck CONS:

Angelo Degiorgio, Malta (September 01, 2010)	Service: CAR RENTALS
Mature couple
PROS: We have just returned from a holiday in Bulgaria where we have made use of your car rental service, for the second time. The pick-up service was on time, but although the car was in a very good condition, it was too small for us and our luggage. We had booked an Opel Corsa 1.2Ls which could hold 2 medium suit cases in the booth BUT we were provided with a Picanto which could hold only one small suit case, the rest we had to carry on the back seat. This was very uncomfortable for the passenger at the back. Luckily we were 3 instead of 4 passengers, as was in the booking (Booking No.1908-2908MSVE310710A: Car rent Voucher) We were told that the contract says 'booked car or similar'. By similar I understand that the model might be different but still holds 2 medium suitcases in the booth and not less. We are frequent travelers to Bulgaria. Next November will need to rent a car and we intend to make use of Motoroads again as the service was always excellent except for the above small incident. We would highly appreciate if we benefit from discount voucher next time. Regards and thank you very much Angelo Degiorgio (Malta) CONS:

Erik J Beets, Netherlands (August 16, 2010)	Service: TRANSPORTATION
Family with children
Review: Joya Park Hotel, Golden Sands PROS: Great service, on time and a good driver, will definitely use motoroads again. Thanks CONS:

Simon Abrahams, United Kingdom (August 03, 2010)	Service: CAR RENTALS
Young couple
PROS: We used Motoroads for an airport transfer in June 2010 and found their service to be efficient and good value for money, and the driver was very helpful and polite CONS: None

mr robert hall, United Kingdom (July 28, 2010)	Service: TRANSPORTATION
Group of friends
Review: Hotel Paradise Bay, Sozopol PROS: i would just like to say what a brilliant service you gave to us.we were collected on time from the airport and to the minute from leaving our appartment. service fantastic the drivers were safe and great . had a great time and will allways use motoroads next year. thank you so much. mr hall CONS:

gleb nam, Canada (July 15, 2010)	Service: TRANSPORTATION
Solo traveller
Review: Emerald Beach Resort, Ravda PROS: Great service, taxi was right on time, the ride was very smooth CONS: none

Patrick Verstraelen, Belgium (July 08, 2010)	Service: CAR RENTALS
Mature couple
PROS: Rental was well organized, we had a problem with the car and it was replaced immediately, good job. CONS:

Roger Nash, UK (June 29, 2010)	Service: CAR RENTALS
Family with children
PROS: Hello Dimi, Sorry this is late but my computer has been down. Just want to say that we enjoyed the week in Bulgaria. Many thanks for your excellent service from Motoroads. The car was very good and we had no problems. Pick up and drop off was very well organized by yourselves to suit us and it all went very well and to time. No problems crossing the border to Greece also. We will be sure to use Motoroads next time and look forward to talking again in the not too distant future. Many thanks again and best wishes. Sincerely, Roger Nash. CONS:

Andrew Cullington, United Kingdom (June 07, 2010)	Service: CAR RENTALS
Family with children
Review: St Ivan Rilski Hotel, Bansko PROS: Very pleased with the car hire service it was on time at the Airport and we had no problems at all with the car. And courier was back at the airport on time. Very good service would use again. Thanks Andrew CONS: No problems at all

Patrick Verstraelen, Belgium (May 26, 2010)	Service: CAR RENTALS
Mature couple
PROS: We hired our 2nd car on 20th of April but couldn't fly due to that vulcanic ashes cloud. Advised Motoroads and were allowed to use the paid deposit on the next booking. In the mean while we rebooked and the deposit was deducted. CONS:

julie and chris atkins, United Kingdom (May 17, 2010)	Service: CAR RENTALS
Mature couple
Review: Emerald Beach Resort, Ravda PROS: Excellent service lovely man greeted us at the airport our plane was late and it was cold in march but he met us and was really helpfull and friendly 100% CONS:

Brian Holden, United Kingdom (April 27, 2010)	Service: CAR RENTALS
Family with children
PROS: Hello, Thank-you so much for a very impressive service ,we are so pleased, we will definitely intend using you again on future trips where possible. Kind regards, Brian Holden CONS:

david dunne, Ireland (April 22, 2010)	Service: CAR RENTALS
Family with children
PROS: We hired a car from Bourgas airport on our visit in August 2009 Very professional collection and drop off and very helpful with local information . thanks to all CONS:

Helen Chapman, United Kingdom (April 21, 2010)	Service: CAR RENTALS
Family with children
PROS: I just wanted to thank you for the good service you provide and your understanding and helpfulness regarding the volcanic ash cloud. Although it was not necessary in the end, it was reassuring to know that we were able to hold on to the car for a longer period had it have been required. Thanks again, look forward to returning to Bulgaria soon and using Motoroads! Helen CONS:

John Berwick, United Kingdom (April 21, 2010)	Service: CAR RENTALS
Mature couple
PROS: Dear Sir, I have received, read and printed my reservation voucher. As usual, you are very reliable and professional, thank you. John Berwick. CONS:

Ben, Israel (April 14, 2010)	Service: TRANSPORTATION
Solo traveller
PROS: Thanks for the professional service ! CONS:

carol keightley, United Kingdom (March 30, 2010)	Service: CAR RENTALS
Solo traveller
PROS: I used you in June 2009 with a transfer taxi from Varna Airport and was very impressed with the service. Though the driver didn't speak english I felt at ease and safe and the car was uptodate and very clean. This time I want to hire a small car on the 27/4/2010 and would be very grateful for a discount voucher. I would like to continue this service as I travel alone most of the time and it is good to know a reputable company with reseasonable prices. CONS:

Stanimir Kanchev, Bulgaria (March 26, 2010)	Service: CAR RENTALS
Solo traveller
PROS: Hello i still don't know the company well enough, but i have contacted them many times and they were extremely responsive, they have spend with me on the phone a lot of time giving me all the information i need! I do believe that they are one of the best companies in the country! They are very few company you can trust and here is ONE of them! Thank you! CONS:

Marisa Schofield, United Kingdom (March 09, 2010)	Service: TRANSPORTATION
Group of friends
PROS: We took a transfer on 17th Dec from Sofia Airport to near Bansko and we returned the next day. The driver we had was fantastic - he really helped make our trip - we hope that your company could thank him from us - we didn't catch his name but he was great. The car did break down mid journey and the driver sorted us out with a drink and choc bar while we waited for another car to arrive - it couldnt be helped and he sorted the situation fantastically. We would really reccommend your company. CONS: there was no cons

Dr. Ofer Ashoulin , Israel (March 08, 2010)	Service: TRANSPORTATION
Mature couple
PROS: Dear Michael, I would like to express my gratitude for the excellent transport service from Sofia to Bansko and back provided by your company. Special complements to the driver that took us today from Bansko to Sofia airport. Despite the severe damage caused to the front window of the car by a dangerous accidental stone he brought us safely to our destination. Let him know we appreciate his self-control and kind attitude. Kind regards, Dr. Ofer Ashoulin CONS:

Patrick Verstraelen, Belgium (February 13, 2010)	Service: CAR RENTALS
Mature couple
PROS: We rented a Renault Clio 1.2i and received a Opel Astra at Sofia airport. When we arrived someone was waiting for us and when we brought the car back we could drive till the entrance of airport where someone picked it up and gave us the Security deposit immediately back. Very happy about that. We will use Motoroads again. CONS: The GPS explanation was poor, it wanted us to drive small roads while the girl who entered the destination ensured us that highway would be taken, also unable to enter all addresses. The map was our guide.

Krassimira Baytcheva, South Africa (February 03, 2010)	Service: CAR RENTALS
Solo traveller
PROS: I was very happy with your service. Will use your company again when visit Bulgaria. My Res Number is 0128-0129PM1001211124H CONS:

Ken Storer, United Kingdom (January 29, 2010)	Service: TRANSPORTATION
Mature couple
PROS: Thanks guys for an excellent service from Sofia to Bansko. A big big thank you to Michael and driver for helping us out so professionally when we left a bag in the vehicle at the airport that contained our passports. Once again thank you for a great transfer and your valuable assistance with the missing passports. TIP OF THE DAY - CHECK ALL BAGS OUT OF THE VEHICLE BEFORE WAVING YOUR DRIVER GOODBYE! CONS:

JAMES HIATT, United Kingdom (January 11, 2010)	Service: CAR RENTALS
Young couple
PROS: Always good competitive car rental rates. Drop off and pick up agents at Sofia airport have always been punctual and courteous and this is why we have used Motoroads 3 or 4 times now. CONS:

Snezhina Lukanova, Ireland (January 10, 2010)	Service: CAR RENTALS
Young couple
PROS: We've had a great experience with Motoroads.We have rented a car for our summer holiday and i am delighted to say that the service was very professional and accurate along with the competitive price we've been quoted which made our trip smooth and pleasant. CONS:

maria thomas, United Kingdom (January 09, 2010)	Service: CAR RENTALS
Family with children
PROS: Happy new year, Thank you for your good service. See you soon. CONS: nothing always good

Christopher Marshall, United Kingdom (January 07, 2010)	Service: CAR RENTALS
Solo traveller
PROS: Good service, on time. No problems with the car, all at a very affordable price. CONS:

Markus Auer, Germany (January 07, 2010)	Service: TRANSPORTATION
Family with children
PROS: Excellent service! Will use it again when i am in the region! CONS:

Nigel McBride, United Kingdom (January 06, 2010)	Service: TRANSPORTATION
Family with children
PROS: Outward journey from Sofia to Bansko was good, the driver was polite and drove safely. No complaints. CONS: Although polite (offered to stop at McDonalds ) the return journey driver made the trip in two and a half hours. A journey which you say takes 2hours and 50 minutes. I would allow 3hours in light traffic as I have driven it myself plus some extra time in heavier traffic which was the type when our driver was transferring us.

Alex Costigan, Ireland (January 05, 2010)	Service: CAR RENTALS
Family with children
PROS: Motoroads provided good value for money which is why we chose them. When our arrival was delayed 2 days the staff were very helpful and rearranged delivery of the car. We then chose to stay in Sofia for our last night and requested that the car be picked up from our hotel which was done. Staff are very pleasant and helpful. We are now booked for our next holiday. CONS: None

Rioch Parsons, United Kingdom (January 04, 2010)	Service: CAR RENTALS
Group of friends
PROS: You run a good, flexible service and I always find that your staff are helpful. The vehicles are always presented well, with the odd exception, and I have found hiring from Motoroads to be a good experience. Thanks for the discount for our two vehicles before Christmas, you helped us to deliver thousands of Christmas boxes to orphanages and other places and we are very grateful for your support. I will continue to recommend you to friends and family who may be visiting Bulgaria. CONS: Not really.

Anne-Marie McCann, Ireland (January 04, 2010)	Service: CAR RENTALS
Family with children
PROS: We were very happy with the service. Our flight was early into Bourgas & when we phoned the Rep. he came to meet us straight away. He was very helpful & courteus & we were delighted with a good start to our first visit to Bulgaria. the car was very good too! CONS: No complaints!

A Loydall, United Kingdom (January 04, 2010)	Service: TRANSPORTATION
Family with children
PROS: Excellent service. The driver was waiting for us at the airport. Comfotable vehicle to travel in with plenty of space for all 5 of us and cases. We were picked up at our accomadation on time. Driver spoke little English but was very nice. CONS: NONE

PARASYRIS, Greece (January 01, 2010)	Service: TRANSPORTATION
Family with children
Review: Redenka Golf & Ski Club, Bansko PROS: You are professionals .We had a transfer from THESSALONIKI to BANSKO and vice versa . All agreed services were accomplished perfectly in agreed times of pick up. The driver Nikolai was very gentle , English spoken , and professional . Excellent value for money all in all . Congratulations ! CONS:

Susan Baskeyfield, United Kingdom (January 01, 2010)	Service: TRANSPORTATION
Family with children
PROS: Excellent transfer from Sofia to Bansko. CONS:

edward hanna, United Kingdom (December 31, 2009)	Service: CAR RENTALS
Family with children
Review: St John Hill Apartments, Bansko PROS: good service have traveled with you twice to bansko via transfare and hired a car in the summer look forward to traveling with you in future. CONS: none

Hagai Yyardeny, United States (December 30, 2009)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: Hey Michael :) Thank you again for an amazing trip ! If i can do anything to help (references for future trips etc - pls let me know ). Thank you! Hagai p.s. the off-roading trip sounds amazing - please keep me in the loop. CONS:

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Page 25 » Customer reviews for service

TESTIMONIALS