Customer Reviews - Page 25

Page 25 Customer feedback » Review services
 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Dear Team Motoroads, I have received and printed my voucher. This is the second time I have used Motoroads – I think your service is very price competitive and worked very well last time. Thank you, Phil Holden
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I have used Motoroads for transfers to and from airports in Bulgaria several times and would highly recommend them. Their drivers are courteous and helpful and their vehicles are of a very high standard. The drivers keep in contact for the return journey in case pick up times have to be changed due to the weather. I would highly recommend Motoroads.
CONS: I have no adverse comment

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: My friends and myself travelled from Burgas airport to Sinemorets. We could not believe how easy your company was to deal with. There was no need for us to confirm our return transfer and the driver was there on time well done Motoroads. We will be booking again next year, Janet and friends
CONS:

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Rented cars: Any with automatic transmission (for example, Toyota Corolla) About service: Excellent service. Low price (!!!) also includes additional items such as children seats, boosters, map and vignettes. Moreover, all necessary insurances are also included in price. Option to return car even in small towns such as Sandanski. About car: Clean car. Without any destroyed plastics in salon and baggage. Air-condition and rest of electric devices in the salon worked well. Very useful and informative internet site. Bottom line: Every time when I am visiting Bulgaria I am using the Motorroads.com to rent a car
CONS: Security deposit in cash. Although we didn’t have any problems to get our deposit when return a car, but a using of cash is some “afraid”.

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Flora Apartments, Borovets
PROS: I have never written a review before but was so overwhelmed at the amazing service we had with MotoRoads staff. Our driver picked us up from e airport and drove so carefully through the challenging mountain path, he was also very helpful with the bags and even changed the radio station to an English Channel. he was lovely. Thank you so much, it's the little things that really make a difference .
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: A huge thank you to motor roads and in particular Dimi who dealt with us on our recent trip to Bulgaria. The car provided was excellent, good service and very reasonably priced. I will certainly recommend to others and will look to use again on our next visit in January. Cheers guys!
CONS:

 , Lebanon () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I had excellent service through your company from the easy to use professional website to all the transport services, highly recommended. best regards
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I would like to say thanks very much for the excellent car hire service. We picked up a car at Sofia airport and dropped it off at Thessaloniki. Both times your people were there waiting and the whole process was very simple and extremely good value. Thanks!
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: A brilliant company that provides a simple, affordable and pleasant rental service. Highly impressed by the professionalism of your staff and I am looking forward to booking with you very soon for my summer holiday. I have no second thoughts in recommending you to anyone that looks forwards to a good rental experience in Bulgaria. By far the best company I have used in comparison to rentals in other countries that pride themselves with years of reputation. Very clear website as well !
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Your site stood out from the rest as being very profesional and easily guided through. You have a larger amount of pick up and drop off points than other companies.
CONS:

 , Latvia () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Majestic Hotel, Sunny Beach
PROS: The service was brilliant. The driver was very polite and confident.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We have used Motoroads for the last 5 years, and have always had an excellent service. The driver has always been prompt and courteous. Although the prices have risen over that time, (which is to be expected) they have not increased dramatically, which has been a great help to a family on a tight budget.
CONS: None whatsoever

 , Russian Federation () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Holiday Village, Duni
PROS: One year ago we booked transfer service to Duni from Burgas Airport. Everything was great. Drivers were at the pickup locations exactly on time. Cars (Van 4-8) were in good condition. We are going to use your service next time we visit Bulgaria. BR, Kirill Romanov
CONS:

 , Armenia () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Azalia Hotel, St Konstantin
PROS: great service, good communication!!!!!!!!!!! Thank you.
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have use motor roads car hire firm for the last three years, The car is ready an waiting no matter what airport we arrive at, very quick on handing the car over going through all checks I would recommend them every time an have done to other family members who are traveling abroad.
CONS:

 , United States () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: VERY HAPPY with the service
CONS:

 , Canada () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Easy and pleasant transaction , reliable and nice service !
CONS: N/A

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: fantastic service, no hanging around very punctual. car was as expected and reliable, we wont hesatate to use them again. :)
CONS:

 , Israel () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: St Elena SPA Hotel, St Konstantin
PROS: Great site, easy to order.
CONS: A bit old cars - 2008 while we are on 2013 so it's a bit scary taking a cat that might break down on you in the middle of the trip.

 , Australia () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I would just like to commend your company for the recent transfer we did from Karnobat to Sofia Airport. I felt the service was excellent. Our driver Peter arrived at 5:40AM (we had book the travel for 6:00AM) which was really nice.He was very friendly and spoke very good English and pointed out various landmarks etc on the drive. Nothing was a problem for Peter - we were travelling with a baby and had to stop a few times and even had a coffee break. His driving was excellent and he stuck to the speed limits and road reules. It was so good to have such a stress free transfer I would definitely recommend and thank this company and especially Peter and will use again.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great Website, it really helps that everything was written in english. However I suggest a more direct way to see the cars ava.
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
Review: Marvel Hotel, Sunny Beach
PROS: Hi just to say thank you for a speedy and efficient transfer service from Bourgas airport to sunny beach . Drivers were very efficient and punctual which helped us have a very comfortable transfer. I Would not hesitate on using or recommending this service again. Thanks again :)
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hi there,i used to drive on rent one of your cars and i would like to say that i am really happy from your services but i have to mention that there was one problem as the front bumper of my car was not attached properly and during the usage time ti time i had to stop the car and to fix it.Otherwise i am happy from the company staff and from their services I would recommend them.
CONS:

 , САЩ () Service:   ATV & QUAD 
  Group of friends Customer review rating
PROS: Мои приятели ми препоръчаха вашата фирма като те бяха очаровани много от вашето професионално и качествено обслужване нещо което в България се цени много.Желая ви много успехи в това ваше начинание и бъдете сигурни че хората оценяват вашата добра работа и това рабира се е начина да успееш.
CONS: Надявам се да нямам

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Dear Motoroads Team, I would like to thank you for the efficient and professional service you provided for me and my family last week. I booked a car for collection from Russe train station at 8pm on the night before we were due to leave. The car arrived on time, the GPS was set to English and the car was perfect for requirements. Your colleague, her name I have forgotten, (sorry) who delivered the car was friendly, and very helpful, setting the destination on the GPS, she even offered for us to follow her as we drove to our guest house. I will certainly recommend your company to others and hope to be able to hire from you again in the future. Thank you for helping to make our first trip to Bulgaria such a memorable one. Kind regards, Kerry Harris
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I am going on holiday for the first time in 7 years with my family, my wife and 5 children! I was worried about hiring a car especially the cost and also because i do not have a credit card, the staff at Motoroads replied to my worries promptly and offered reassurance that i could still hire a vehicle without said credit card. Best rates i could find!
CONS: None yet.

 , Russian Federation () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I would like to thank Dimi for urgent bike arrangement. I began the online rental procedure on Wednesday evening and I have been already on bike Thursday early morning with all equipment I have asked. Thanks a lot.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have booked hire car throught Motoroads for the last 6 year and have always been very happy with the service my family and I have received. Our flights have often arrived very late at night or very early in the morning and there has always been someone to meet us even when we have been delayed. Excellent service.
CONS: no cons

 , United Kingdom () Service:   BICYCLE RENTAL 
  Family with children Customer review rating
Review: Obzor Beach resort, Obzor
PROS: We had a great week at Obzor Beach Resort with the help of Motoroads and considering to rent next summer again. Motoroads is providing the best service among the tour operators in Bulgaria !
CONS: Thank you for the Superb service! Highly recommended!

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: very good service staff are alway very polite
CONS:

 , Canada () Service:   SKI & SNOWBOARD 
  Solo traveller Customer review rating
PROS: Good site, very easy to use
CONS: N/A

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I would like to thank you so much for the lovely driver we had during our visit to Bulgaria. He was friendly courteous and a very safe driver. Please pass on our thanks. We will definitely recommend your service to our friends Tanks very much Lesley Wrenn-BROWN
CONS:

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Останахме изключитено доволни от обслужването при наем на автомобил. Колата ни беше доставена в удобно на нас време, на домашния ни адрес. Нямахме проблеми с техническото състояние на автомобила, въпреки че не беше нов. Определено отново ще изпозаме услугите при наем на автомобил.
CONS:

 , Australia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Greate Price, nice neat car
CONS: NONE!

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: I use the transportation service each year I travel from Bourgas airport to Kosharitsa and I find it reliable and efficient.
CONS: Language barrier can be a bit of an issue depending on the driver

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: An excellent service, out of town delivery and airport drop off went incredibly smoothly. The car was excellently service and a dream to drive. I would definitely use Motoroads again.
CONS: None

 , Turkey () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
Review: Elegant Spa Hotel , Bansko
PROS: We took a taxi from www.motoroads.com to reach Bansko from Sofia Airport. Everthing was perfect. Altough our plane delayed around 1 hour, the driver was waiting for us when we got out. it was my first time that I used www.motoroads.com and I definitely use it in the future.
CONS:

 , Great Britain () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Thank you very much Motoroads for a great Transfer,Please pass on our thanks to the driver and we hope he had a safe journey home. Hope to see you next year. Kind Regards Steve Lewis & Friends
CONS:

 , UK () Service:   SKI & SNOWBOARD 
  Family with children Customer review rating
PROS: Hello, Thank you to everyone at Motoroads for all your help and making my 2nd ski holiday in Bansko better than the first. Can I say both the drivers who drove the taxis to and from the airport and to the hotel were very professional and friendly. Thank you to Kamen meeting me and my 2 boys at the hotel and giving us our ski package details as this made the first day a lot easier. So a massive thank you to you all at Motoroads and we ill be back next year and I will be booking with Motoroads again for my trip to Bansko. Mmany thanks. Stephen Askin
CONS:

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Team moto roads Very efficient thank you. David Bennett
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
Review: St Ivan Rilski Hotel, Bansko
PROS: Driver was very polite, punctual and happy to help. We left an extra request for him to pick us up some beers for the journey which he did happily and on the way from the airport he even stopped at some motorway services for us to get some food as it had been a while since we had eaten. Journey was quick and safe. Cheaper than almost all other companies I looked at.
CONS: None really.

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Your service is fast and accurate. I especially like the online reservation of a specific car and the delivery/pick-up option.
CONS: Some of the cars on the list are older models and the conditions the interior on some some models is getting worn out.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fantastic friendly service, we have also had a driver transfer in the past! 10/10
CONS: none

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Easy to book, reliable service, friendly driver and accurate journey times
CONS: None

 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Dear Sirs, We have just returned from our trip. We would like to thank you for your excellent service. Best Regards, George Kashiouris
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have used Motoroads for both car hire and a transfer to Pamporovo on a number of occasions and plan to continue using them for our regular trips to Bulgaria. Great service, good cars and always friendly and helpful.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I had rented a car from this company for first time, and when i saw the price, i thought is something dodgy, but i had one of the best services I ever had. Thank you Motoroads
CONS:

 , Romania () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: The cheapest rates we found were at Moto Roads, and with what looked to be a good selection of cars. All inclusive options are awesome.
CONS: None.

 , United States () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I had a great experience with Motoroads. I arranged a transfer from Sofia airport to Rila Monastery for a hiking journey. Unfortunately, my checked baggage had not arrived, and I was told that to send it to Rila would be very difficult. Hristo, the driver, was waiting for me as I exited the airport. I told him my problem, and he said it was no problem, and asked where I'd like to go instead. Furthermore, he arranged to meet me the next day where I stayed in Sofia to take me back to the airport, and onwards to Rila. I thought this service and helpfulness was outstanding. I will definitely use Motoroads for my future visits!! Thank you!!
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
Review: Aparthotel White Fir Valley, Razlog
PROS: Very good service. Courteous agent delivered car which was free upgrade to 4*4 jeep, no problems with returning car .Will book again soon
CONS:


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