Customer Reviews - Page 25

Phil Holden, Greece (October 01, 2013)	Service:   TRANSPORTATION
Group of friends
PROS: Dear Team Motoroads, I have received and printed my voucher. This is the second time I have used Motoroads – I think your service is very price competitive and worked very well last time. Thank you, Phil Holden CONS:

Janet Ayoub, Ireland (September 07, 2013)	Service:   TRANSPORTATION
Group of friends
PROS: My friends and myself travelled from Burgas airport to Sinemorets. We could not believe how easy your company was to deal with. There was no need for us to confirm our return transfer and the driver was there on time well done Motoroads. We will be booking again next year, Janet and friends CONS:

Lesley Wrenn-Brown, United Kingdom (September 01, 2013)	Service:   TRANSPORTATION
Family with children
Review: Flora Apartments, Borovets PROS: I have never written a review before but was so overwhelmed at the amazing service we had with MotoRoads staff. Our driver picked us up from e airport and drove so carefully through the challenging mountain path, he was also very helpful with the bags and even changed the radio station to an English Channel. he was lovely. Thank you so much, it's the little things that really make a difference . CONS: None

Mahmoud Elzein, Lebanon (August 25, 2013)	Service:   TRANSPORTATION
Solo traveller
PROS: I had excellent service through your company from the easy to use professional website to all the transport services, highly recommended. best regards CONS:

Ivan Bozhilov, UK (August 16, 2013)	Service:   CAR RENTALS
Solo traveller
PROS: A brilliant company that provides a simple, affordable and pleasant rental service. Highly impressed by the professionalism of your staff and I am looking forward to booking with you very soon for my summer holiday. I have no second thoughts in recommending you to anyone that looks forwards to a good rental experience in Bulgaria. By far the best company I have used in comparison to rentals in other countries that pride themselves with years of reputation. Very clear website as well ! CONS:

Elina Botusanska, Latvia (July 30, 2013)	Service:   TRANSPORTATION
Family with children
Review: Majestic Hotel, Sunny Beach PROS: The service was brilliant. The driver was very polite and confident. CONS:

Kirill Romanov, Russian Federation (July 24, 2013)	Service:   TRANSPORTATION
Family with children
Review: Holiday Village, Duni PROS: One year ago we booked transfer service to Duni from Burgas Airport. Everything was great. Drivers were at the pickup locations exactly on time. Cars (Van 4-8) were in good condition. We are going to use your service next time we visit Bulgaria. BR, Kirill Romanov CONS:

Lisa Wright, UK (July 03, 2013)	Service:   CAR RENTALS
Family with children
PROS: I have use motor roads car hire firm for the last three years, The car is ready an waiting no matter what airport we arrive at, very quick on handing the car over going through all checks I would recommend them every time an have done to other family members who are traveling abroad. CONS:

Ivona Ilieva, Canada (June 29, 2013)	Service:   TRANSPORTATION
Solo traveller
PROS: Easy and pleasant transaction , reliable and nice service ! CONS: N/A

Ariel Fisher, Israel (June 24, 2013)	Service:   TRANSPORTATION
Family with children
Review: St Elena SPA Hotel, St Konstantin PROS: Great site, easy to order. CONS: A bit old cars - 2008 while we are on 2013 so it's a bit scary taking a cat that might break down on you in the middle of the trip.

Eglantina Cenolli, UK (June 06, 2013)	Service:   CAR RENTALS
Solo traveller
PROS: Great Website, it really helps that everything was written in english. However I suggest a more direct way to see the cars ava. CONS:

DM, Bulgaria (May 16, 2013)	Service:   CAR RENTALS
Solo traveller
PROS: Hi there,i used to drive on rent one of your cars and i would like to say that i am really happy from your services but i have to mention that there was one problem as the front bumper of my car was not attached properly and during the usage time ti time i had to stop the car and to fix it.Otherwise i am happy from the company staff and from their services I would recommend them. CONS:

Kerry Harris, United Kingdom (May 07, 2013)	Service:   CAR RENTALS
Solo traveller
PROS: Dear Motoroads Team, I would like to thank you for the efficient and professional service you provided for me and my family last week. I booked a car for collection from Russe train station at 8pm on the night before we were due to leave. The car arrived on time, the GPS was set to English and the car was perfect for requirements. Your colleague, her name I have forgotten, (sorry) who delivered the car was friendly, and very helpful, setting the destination on the GPS, she even offered for us to follow her as we drove to our guest house. I will certainly recommend your company to others and hope to be able to hire from you again in the future. Thank you for helping to make our first trip to Bulgaria such a memorable one. Kind regards, Kerry Harris CONS:

Mikhail, Russian Federation (April 27, 2013)	Service:   MOTORCYCLE RENTAL
Solo traveller
PROS: I would like to thank Dimi for urgent bike arrangement. I began the online rental procedure on Wednesday evening and I have been already on bike Thursday early morning with all equipment I have asked. Thanks a lot. CONS:

Tibor Schmidt, United Kingdom (April 22, 2013)	Service:   BICYCLE RENTAL
Family with children
Review: Obzor Beach resort, Obzor PROS: We had a great week at Obzor Beach Resort with the help of Motoroads and considering to rent next summer again. Motoroads is providing the best service among the tour operators in Bulgaria ! CONS: Thank you for the Superb service! Highly recommended!

Jennifer Newfield, Canada (April 08, 2013)	Service:   SKI & SNOWBOARD
Solo traveller
PROS: Good site, very easy to use CONS: N/A

Йордан Йорданов, България (March 18, 2013)	Service:   CAR RENTALS
Family with children
PROS: Останахме изключитено доволни от обслужването при наем на автомобил. Колата ни беше доставена в удобно на нас време, на домашния ни адрес. Нямахме проблеми с техническото състояние на автомобила, въпреки че не беше нов. Определено отново ще изпозаме услугите при наем на автомобил. CONS:

Gerry, Ireland (March 09, 2013)	Service:   TRANSPORTATION
Mature couple
PROS: I use the transportation service each year I travel from Bourgas airport to Kosharitsa and I find it reliable and efficient. CONS: Language barrier can be a bit of an issue depending on the driver

Erol Morgül, Turkey (February 27, 2013)	Service:   TRANSPORTATION
Solo traveller
Review: Elegant Spa Hotel , Bansko PROS: We took a taxi from www.motoroads.com to reach Bansko from Sofia Airport. Everthing was perfect. Altough our plane delayed around 1 hour, the driver was waiting for us when we got out. it was my first time that I used www.motoroads.com and I definitely use it in the future. CONS:

Stephen Askin , UK (February 25, 2013)	Service:   SKI & SNOWBOARD
Family with children
PROS: Hello, Thank you to everyone at Motoroads for all your help and making my 2nd ski holiday in Bansko better than the first. Can I say both the drivers who drove the taxis to and from the airport and to the hotel were very professional and friendly. Thank you to Kamen meeting me and my 2 boys at the hotel and giving us our ski package details as this made the first day a lot easier. So a massive thank you to you all at Motoroads and we ill be back next year and I will be booking with Motoroads again for my trip to Bansko. Mmany thanks. Stephen Askin CONS:

Stuart , United Kingdom (February 12, 2013)	Service:   TRANSPORTATION
Group of friends
Review: St Ivan Rilski Hotel, Bansko PROS: Driver was very polite, punctual and happy to help. We left an extra request for him to pick us up some beers for the journey which he did happily and on the way from the airport he even stopped at some motorway services for us to get some food as it had been a while since we had eaten. Journey was quick and safe. Cheaper than almost all other companies I looked at. CONS: None really.

Laura Measom, United Kingdom (January 31, 2013)	Service:   CAR RENTALS
Family with children
PROS: Fantastic friendly service, we have also had a driver transfer in the past! 10/10 CONS: none

George Kashiouris, Greece (January 07, 2013)	Service:   TRANSPORTATION
Group of friends
PROS: Dear Sirs, We have just returned from our trip. We would like to thank you for your excellent service. Best Regards, George Kashiouris CONS:

Serdzhan Iskrenov, United Kingdom (December 18, 2012)	Service:   CAR RENTALS
Solo traveller
PROS: I had rented a car from this company for first time, and when i saw the price, i thought is something dodgy, but i had one of the best services I ever had. Thank you Motoroads CONS:

Brianna P, United States (December 05, 2012)	Service:   TRANSPORTATION
Solo traveller
PROS: I had a great experience with Motoroads. I arranged a transfer from Sofia airport to Rila Monastery for a hiking journey. Unfortunately, my checked baggage had not arrived, and I was told that to send it to Rila would be very difficult. Hristo, the driver, was waiting for me as I exited the airport. I told him my problem, and he said it was no problem, and asked where I'd like to go instead. Furthermore, he arranged to meet me the next day where I stayed in Sofia to take me back to the airport, and onwards to Rila. I thought this service and helpfulness was outstanding. I will definitely use Motoroads for my future visits!! Thank you!! CONS: None