Page 25 » Customer reviews for service

Kit Night, UK (February 19, 2012)	Service:   SNOWMOBILING
Group of friends
PROS: Easily the best value ski and snowmobile hire in Bansko CONS:

Mark Bull, UK (February 14, 2012)	Service:   TRANSPORTATION
Group of friends
PROS: Thank you. Your service is first class! Regards, Mark Bull CONS:

Joe Black, UK (January 28, 2012)	Service:   TRANSPORTATION
Group of friends
PROS: We had a very pleasant experience last year with Motoroads both with the transfers and also the ski hire. We have recommended you to a number of people and we know that they have used your services. Thank you very much. Regards, Joe CONS:

Jason Barnett, United Kingdom (January 11, 2012)	Service:   TRANSPORTATION
Group of friends
PROS: Always reliable and fast service also very competitive prices CONS:

Lazar Bivolarsky, Bulgaria (December 20, 2011)	Service:   CAR RENTALS
Solo traveller
PROS: Prompt and dependable service, car delivery and ability to book specific car model. CONS:

Sharon Nelms, (November 19, 2011)	Service:   TRANSPORTATION
Family with children
PROS: Service: Transfer Sofia to borovets Message is: Used feb 2011 for transfer to ski location. Great service both ways with pick up waiting for us on our arrival at the airport, no qualms about the 7 children and large volume of luggage. Comfortable journey to the resort and driver helped with bags on arrival. Similar story on return journey with collection spot on time -could not fault the service and look forward to using them again next year -x CONS:

Smilena Stankova, Italy (November 02, 2011)	Service:   CAR RENTALS
Family with children
PROS: Ringrazio molto per il vostro grande servizio,che apprezzo tanto lo buono sconto,sicuramente non tanto lontano lo userò. Ho avuto grande esperienza con Voi( Motoroads) sono lieta di dire che il servizio è stato molto professionale e preciso.Io continuerò a consigliare ad amici che possono visitare Bulgaria. Grazie ancora per la Vostra gentilezza ed migliori auguri ! Un cordiale saluto.Smilena CONS: Ringraziando a Dio,mai avuto problemi con Motoroads!

simon preece, United Kingdom (October 11, 2011)	Service:   SNOWMOBILING
Family with children
PROS: great website and look forward to using yourselves for booking holiday CONS: great website

Diane Bushnell, United Kingdom (October 03, 2011)	Service:   CAR RENTALS
Mature couple
PROS: Very accommodating. We have used moto roads twice now and will again CONS: None really

LISA WRIGHT, United Kingdom (September 20, 2011)	Service:   CAR RENTALS
Family with children
PROS: We found motor roads web page very easy to navigate,booking was simple, what was stated is what you got, the staff were very polite and helpful,the car was very reliable,our selves and other family members have used motor roads on more than one occasion,and we will continue to do so in the future.thank you for an excellent service. CONS: can you please cable tie your wheel trims on as we lost a few,due to the bulgarian roads.

Francisco Javier Velazquez Lorenzo, Spain (September 19, 2011)	Service:   TRANSPORTATION
Solo traveller
PROS: Traslado desde el centro de Sofia al Aeropuerto, todo ha sido perfecto. El taxi fue muy puntual, estaba antes de la hora fijada y conductor muy atento y profesional. Ha sido un placer tratar con esta empresa. Muchas gracias CONS: Ninguno

Tim, United States (September 01, 2011)	Service:   TRANSPORTATION
Mature couple
PROS: traveling for leisure InnCredible! Literally. I love this place for the pricing and the amenities it has to offer. CONS: None

Caroline and Ian Pendleton, United Kingdom (August 19, 2011)	Service:   SKI & SNOWBOARD
Family with children
Review: 3-Day Ski Hire Bansko, Bansko PROS: We were a bit wary of booking through Motoroads as we couldn't find any feedback on the Company on any websites. However, I don't know why, we were so pleased with the service from Motoroads. There are a legitimate company who give full instructions on where to claim what you have booked. Rest assured this company are great. We didn't have to pay the full balance until we were in the ski resort (which was reassuring), and were able to contact Motoroads at any time i the UK and when we reached Bulgaria. AND they are by far the cheapest for ski packages! AND the actual tuition is with one of the top ski schools out there 'Tural' - who were fantastic!! We wouldn't hesitate in booking with them again! CONS: Our only hurdle was identifying the exact location at the bottom of the ski lift to meet the representative on our first ski day (because there were so many ski schools meeting there), but that was soon resolved as the other ski schools hanging around knew exactly who they were and were they met. And we soon discovered their jackets were easily identified.

CAROLE ROBERTS, United Kingdom (August 04, 2011)	Service:   CAR RENTALS
Mature couple
PROS: PICKED UP AT AIRPORT DRIVEN TO RAZLOG APARTMENT HIRE CAR ARRIVED FOLLOWING DAY SMACK ON TIME FANTASTIC SERVICE AND VERY HELPFUL. WE WILL BE BOOKING AGAIN THIS SEPTEMBER. CONS: CREDIT CARD MACHINE NEEDS UPDATING WOULDN'T PRINT RECEIPT.

Caroline French, United Kingdom (July 20, 2011)	Service:   TRANSPORTATION
Mature couple
PROS: Myself and my husband have been using your Taxi transportation from Bourgas Airport to Sozopol for the past couple of years. We do between 3-5 trips a year including my children using this service. I would like to say this is an excellent service, always there on time and never have to worry about drivers coming back, they are always on time to take us back to the airport. Fair price and drivers can speak some English and they are good drivers. what more can you want. Might try renting a car from your company this time, will let you everyone know how we got on with the rental side. Happy holidays. From Caroline. CONS: No Cons

Stiliyan Stoykov, Canada (June 25, 2011)	Service:   CAR RENTALS
Family with children
PROS: Zdraveite priateli. Pi6a tozi e-mail da pozdravia ekipa na www.motoroads.com .Blagodaria vi za svar6enata rabota,vsi4ko be6e kakto e poso4eno v dogovora koito mi be izpraten.Bix prepora4al va6ata kompania i na moi priateli. Za v bade6te i az sa6to 6te polzvam uslugite na va6ata kompania. Blagodaria vi. Stiliyan Stoykov CONS:

Pavel Komarek, Czech Republic (June 02, 2011)	Service:   TRANSPORTATION
Family with children
Review: Sozopol apartments, Sozopol PROS: Good service for affordable price. Pleasant communication with staff. I can recommend other travelers to Bulgaria. CONS:

Виктор, Russian Federation (May 19, 2011)	Service:   TRANSPORTATION
Solo traveller
Review: Excelsior Apartments, Sunny Beach PROS: I usually travel to Bulgaria, Sunny Beach. Found your site, which is very informative, so I could find all the necessary information about all interested travels. Another important point I could mention - you have very good prices for most trips. CONS:

Stanimir Kanchev, Bulgaria (May 05, 2011)	Service:   CAR RENTALS
Solo traveller
PROS: Last year I rent a car from this company and im realy happy from the sevices i have been providet with! This year i will rent again from the same company CONS:

John Gardner, United Kingdom (March 24, 2011)	Service:   CAR RENTALS
Solo traveller
PROS: Thank you for your 1st class service. I was met at the airport, the car was handed over quickly, we had a great week in Bulgaria. I hope to book with you next Year. John Gardner CONS:

Caroline & Ian, United Kingdom (March 08, 2011)	Service:   SKI & SNOWBOARD
Family with children
Review: 3-Day Ski Hire Bansko, Bansko PROS: We were a bit wary and worried about booking with motoroads as we couldn't find any testimonials or recommendations on the internet. Now we can very happily say they are by far the best priced for Bansko for a full ski package (4-hour lessons, equipment and lift passes) and great service. We were able to contact them every time no problem when we wanted to and once we'd worked out the rep we met there was wearing a TURAL jacket we were sorted. The Rep directed us to our equipment hire (Bang up to date and in the Gondola building, so no long walks to pick it up or store it elsewhere); our lift passes were printed up already on cards with our names and our lessons were the full 4-hours with Ulen Ski School (the best out there!) - we were so happy. We also paid the majority of money once we met the Rep so that was good not to part with any money until you met somewhere there. Motoroads are punctual and very reliable, we eagerly recommend them at 100%! CONS: Although the instructions were in great details of what happens and where to go, it was not clear enough where to meet the Rep, so we did laps around the huge gondola station looking for who we needed. Their english isn't great, but they pass you onto a good english speaker to sort out all the paperwork and equipment.

Steve and Gill Patching, United Kingdom (February 19, 2011)	Service:   CAR RENTALS
Mature couple
PROS: We have rented our cars now on several occasions to travel to Bansko and the Black sea coast and our experience has been great. We are greeted at the arrivals hall by friendly staff and the quality/clean car is parked outside the terminal. When we return we meet staff outside the departure terminal at an agreed time. Could not be easier. CONS: We have never experienced any problems with this company so fully recommend them.

Glen Young, United Kingdom (February 04, 2011)	Service:   CAR RENTALS
Family with children
PROS: Thank you very much you offer a very good service, very easy to use, we will use your service every time we come to Bulgaria, which will be a lot due to us buying a house there in Vratsa in Osen. Great service, Thanks again all best Glenn CONS:

Evgeni, Israel (January 24, 2011)	Service:   CAR RENTALS
Family with children
Review: Samokov Hotel, Borovets PROS: Service 5 + + + Thank you! Surprised punctuality. Upon arrival, our car was waiting. Upon return of all happened within 5 minutes. Thank you. Well done. 1701-2401MSVE19120A from 01/17/2011 to 01/24/2011 CONS:

Pakhomov Pavel, Russian Federation (January 16, 2011)	Service:   SNOWMOBILING
Solo traveller
PROS: I really like Bulgaria! The advantages are: good service, great rooms and accommodation, tasty food, not very high prices, no language problems all the staff can speak Russian and English, good-looking people CONS: