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Page 7 Customer feedback » Review services

TESTIMONIALS

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Plamen Bakardzhiev, Обединеното кралство (February 22, 2017)	Service: CAR RENTALS
Family with children
PROS: Brilliant service - the car was new, clean and very economical. We've been met by a very friendly and polite company representative at the airport who gave us the keys. Everything in the contract was clear, there were no hidden costs and on reasonable price.. We spent a 7 day trip around Bulgaria and can say the car was absolutely spot on. Definitely will use the service again. Thank You!!! CONS:

Вера, Bulgaria (February 20, 2017)	Service: SNOWMOBILING

PROS: All was great, really picturesque, the instructor was careful, helpful and polite CONS:

Martin Hainesborough, United Kingdom (February 17, 2017)	Service: CAR RENTALS
Family with children
PROS: It was great service available in short time and easy to book. The car was perfect family size and they provided two child seats for free. For pick up and drop off the representative was waiting for us on time. Easy and friendly communication by email and phone with the company. Strongly recommend and will definitely will use their services in the future!! CONS:

Emil, Canada (February 15, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Best service ever. No hidden fees and unpleasant surprises. Everything was smooth and easy. Will use them again in the future. Thanks for the experience Motoroads! CONS: None

Iliyan Petrov, Bulgaria (February 07, 2017)	Service: CAR RENTALS
Family with children
PROS: I used MOTOROADS for the second time and I am very pleased with the service. the car was in good technical condition and clean. the company representative was punctual on the time of delivery . all in all - I have no complaints what so ever. CONS: none

Александр, Россия (February 06, 2017)	Service: CAR RENTALS
Family with children
PROS: Впервые у Вас арендовали автомобиль с подачей в аэропорту Пловдива, остались довольны все условия заявленные были выполнены, Летом обязательно воспользуемся Вашими услугами. CONS:

Илин Хаджийски, България (February 06, 2017)	Service: CAR RENTALS

PROS: Абсолютно всичко ПОЛОЖИТЕЛНО!!! За втори път ползваме услугите им... Като се почне от посрещане на аерогарата, с кафе при сключване на договора, до предаване на автомобила отново на аерогарата! Една седмица - 105 евро, Нисан Микра 2016 автоматик! Извода за Вас... С пожелания да продължите в същия дух!!! Успех! CONS: НЯМА!!!

Stuart Inman, United Kingdom (February 01, 2017)	Service: CAR RENTALS
Group of friends
PROS: Your Renault Traffic 9 seater was perfect for our trip, it thought nothing of accommodating 8 guys & luggage. It's winter tyres dealt with the icy roads comfortably. Collection and drop-off were perfect and seamless, I shan't hesitate to use Motoroads again. CONS: None

Kalin Stefanov, Bulgaria (January 31, 2017)	Service: CAR RENTALS
Family with children
PROS: Excellent services. The car(mazda 3) was medium class, but enough for everything(luggage and people). Also was very economic. CONS:

Nick, Bulgaria (January 25, 2017)	Service: CAR RENTALS
Group of friends
PROS: Great Service - a rental car was available at short notice that was perfect for the snow conditions in January. Quick and helpful response by email and telephone. Friendly and helpful staff at Sofia airport for collection and return. The staff checked the status of the road closures for us and offered advice on driving in snow. All round a great service and therefore highly recommended. We would hire from them again. CONS: None.

Milen, Bulgaria (January 23, 2017)	Service: CAR RENTALS
Family with children
PROS: Reliable and flexible service, good prices, great variety of cars on offer - we could only recommend this company. CONS:

Paul Stanley, Bulgaria (January 23, 2017)	Service: CAR RENTALS
Mature couple
PROS: We always have our Rental Car delivered to our Hotel whilst we are visiting Bulgaria, and also book our Transfers by Taxi from the Airport to our Hotel through Moto roads. The service has always been excellent, and we will continue to use this service. CONS:

Anna Vladimirova, България (January 20, 2017)	Service: CAR RENTALS
Family with children
PROS: Excellent service and a very good and reliable car! My husband, our 2 yrs old son and I traveled across Bulgaria in January, in the worst weather conditions (snow storm, ice...) with an excellent Renault Capture 2016. We drove over 1500 km for 2 weeks and didn't have any problems+ we didn't spend fortune on gas!!! And last but not least: the SUV was a great bargain - only 329 euro for 18 days!!! For the same period (27.12.16 - 14.01.17) Renault Capture 2016 was about 200-250 euro more expensive in the other rent-a- cars companies! CONS: The anti freeze liquid was on minimum.

ANDREY PANCHENKO, Россия (January 18, 2017)	Service: CAR RENTALS
Family with children
Review: Grand Resort , St Vlas PROS: Наша семья на протяжении 5 лет каждое лето бронирует автомобиль в фирме "Motoroads". Брали машину и в Софии, и в Бургасе, и в Варне, и всегда оставались довольны своим выбором. Никаких претензий или недоразумений у нас не возникало. Этим летом тоже будем у них бронировать машину. Рекомендуем своим соотечественникам эту фирму. Вы будете довольны! CONS:

doreen mallia, Malta (January 17, 2017)	Service: TRANSPORTATION
Solo traveller
PROS: great service CONS:

Aglika Nikolai Kojuharova, Cyprus (January 17, 2017)	Service: CAR RENTALS
Family with children
PROS: We are returning customers and would definitely keep returning. Keep up the good work! CONS: none

Yoan-Aleksandar Spasov, Netherlands (January 14, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Good service , never had any problems . CONS:

ДЖЕСИКА МАХМУД, България (January 11, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Имах огромното удоволствие да се възползвам от услугите на МотоРоудс за 5 дни.Наетият от мен автомобил бе изключително чист,икономичен,изрядно оборудван за зимен сезон.Персоналът бе много любезен,приятелски настроен-иситински професионалисти;предлагат високо ниво на услуги на много достъпни цени.За в бъдеще ще използвам тази фирма, без колебание.Благодаря за предоставеното удовоствие да шофирам с вас! CONS: НЕ БИХ ДАЛА ТАКЪВ!

Ivan, Ireland (January 06, 2017)	Service: CAR RENTALS
Family with children
PROS: Easy to book, quick confirmation and very reasonable prices. Polite and efficient staff. The car was magnificent. Many thanks! CONS: none

Trifon Trifonov, Bulgaria (January 03, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Every year in the last 7 years I've been renting a car from Motoroads - Sofia. The cars are reliable and the service is great! I am very happy with you guys! I intend to use your services again twice this year! Many thanks to the Sofia crew! CONS: none

Евелина Вълчева, България (December 31, 2016)	Service: CAR RENTALS
Family with children
PROS: Благодаря, че направихте пътуването ни сигурно и удобно! Колата беше много хубава, обслужването - професионално! Много здраве и успех на екипа през 2017г.! CONS:

Robert Steer, United Kingdom (December 24, 2016)	Service: TRANSPORTATION

Review: Emerald Hotel, Bansko PROS: Great service! We were a little worried by the fact our flight arrived late at 1am. And that we the transfer would be through the night. But the driver was great helped us with our bags and was very friendly. When we arrived the hotel was shut but he got out and rang the hotel to get someone to let us in. Excellent! CONS: None

Michael Wagner, Germany (December 03, 2016)	Service: CAR RENTALS
Mature couple
PROS: Hi , We just wanted to thank you for the excellent service. I've rented cars in a lot of places (U.S., Carribean, Germany etc.) and I've never had such a stress-free experience. We we're met at the train station in Sofia and we were in our rental car and driving off in less than 10 minutes..Wow. Thank you again. CONS: No Cons

Stefan, United Kingdom (December 03, 2016)	Service: CAR RENTALS
Family with children
PROS: Exceptionally good service! The car I got was very modern and in great condition, price was great too. CONS: No cons really.

Plamen, United Kingdom (November 28, 2016)	Service: CAR RENTALS
Mature couple
PROS: Great service very corect loayliti.I recommend this service. CONS: None

Bonyu Penchev, Канада (November 27, 2016)	Service: CAR RENTALS
Mature couple
PROS: Това лято наехме кола за 3 седмици и сме много доволни от обслуждането и професионализма на MotoRoads. Колата беше в много добро състояние и много икономична по отношение на гориво. Впечатлени сме от професионализма и експедитивността им. Предлагат също най-добрата цена в сравнение с другите на пазара.Със сигурност ще ползваме услугите им отново. CONS: Няма

Pavel Nikolov, United Kingdom (November 23, 2016)	Service: CAR RENTALS
Family with children
PROS: Always greats service in the collect and drop of the car. It's four years already that I have used Motoroads and won't look elsewhere as they are The best! Nice new cars, so I feel safe with my family! CONS:

Martin, Austria (November 22, 2016)	Service: CAR RENTALS
Solo traveller
PROS: Whenever I have visited Bulgaria for the last 10 years, I used the services of the rental car company Motoroads. Over the years I have witnessed the growth of professionalism and customer service, as well as the improved quality of the car park. In my opinoion, the firm Motoroads offers the best Price/Service Balance and beats in many regards the other established rent-a-car firms like Hertz and Sixt, most notably, in the personalized service the firm strives to deliver. CONS: None

Николина, Россия (November 09, 2016)	Service: CAR RENTALS
Solo traveller
PROS: Я по 2,3 раза в год езжу в Болгарию и уже 6 лет пользуюсь услугами Motoroads.com. Своевременная доставка автомобиля в пункт назначения , быстрое оформление, вежливые агенты, приемлемые цены. Брала автомобили разных классов, автомобили абсолютно исправны, очень чистые и не прокуренные салоны. В этом году из 3-х раз, 2 раза мне предоставляли абсолютно новые автомобили, выпуска 2016 г., это меня, безусловно, порадовало. Большое Вам спасибо за отличную работу! Вы №1, по крайней мере, для меня! Адекватных Вам клиентов и безаварийной езды! До встречи! CONS:

Vanya, Bulgaria (November 08, 2016)	Service: TRANSPORTATION
Family with children
PROS: Perfect service. Very friendly and helpful staff. Strongly recommended for family with children transfers. CONS:

Miglena Parmakova , Обединеното кралство (November 04, 2016)	Service: CAR RENTALS

PROS: За нас беше удоволствие да използваме вашите услуги. Професионализма и вашето отношение, надминаха нашите очаквания. Със сигурност ще ползваме вашите услуги и бихме ви препоръчали на всеки. Повечето от компаниите намират причини да не върнат депозита ви, а този проблем го няма в Motoroads.com. Благодарим ви от сърце. За нас лично това е най-добрата компания. CONS:

Roland Reppin, Germany (October 31, 2016)	Service: CAR RENTALS
Mature couple
PROS: We had a nice trip with a reliable car. Service was exzellent. CONS: The car needed an inspection and new windscreen wipers.

Иво, България (October 30, 2016)	Service: CAR RENTALS
Solo traveller
PROS: Много коректни и доста гъвкави . Много добро обслужване. CONS: Няма отрицателен коментар

Roland, Germany (October 30, 2016)	Service: CAR RENTALS
Mature couple
PROS: We have been using Motoroads for many times. Everything works perfectly- pick up, drop off, the car itself, the price and last but not least, the people around your team - always reliable and friendly!!! The next bookings are awaiting you. CONS: None

Miglena Parmakova , United Kingdom (October 30, 2016)	Service: CAR RENTALS

PROS: За нас беше удоволствие да използваме вашите услуги. Професионализма и вашето отношение, надминаха нашите очаквания. Със сигурност ще ползваме вашите услуги и бихме ви препоръчали на всеки. Повечето от компаниите намират причини да не върнат депозита ви, а този проблем го няма в Motoroads.com. Благодарим ви от сърце. CONS:

ASEN, Испания (October 25, 2016)	Service: CAR RENTALS
Family with children
PROS: Mnogo sme dovolni ot celia ekip na MOTOROADS vsichko beshe tochno i pri vzimaneto i pri vrashtaneto na avtomobila bez samnenie shte povtorim CONS: niyama

Marusia, United Kingdom (October 24, 2016)	Service: CAR RENTALS
Mature couple
PROS: I rent with this company 4 times and it is been super every time. From delivering the car in time to piking it up. Very easy to book and correct with deposits. CONS:

Martin Arnold, United Kingdom (October 23, 2016)	Service: TRANSPORTATION
Solo traveller
PROS: Another greats service in both the collect and drop of of the car.This must be the 10 year that I have used Motorroads and would not look elsewhere as they are very competitive. CONS: None.

Илиян Стоянов, България (October 22, 2016)	Service: CAR RENTALS
Solo traveller
PROS: Перфектно обслужване и най-добрата цена.Идеален избор за семейства с деца ,защото получавате напълно безплатно детски столчета ,което не се предлага безплатно от никоя друга фирма ,а струва сериозна сума .Благодаря отново за доброто отношение ,което е по-важно от всичко останалo. CONS:

Константин, Россия (October 21, 2016)	Service: CAR RENTALS
Solo traveller
Review: Evridika Hotel, Pamporovo PROS: Два раза пользовались услугами Motoroads.com, один раз от аэропорта в Бургасе, один раз от отеля - всё прекрасно - во-время, быстро, хорошие авто, минимум времени на оформление, русскоговорящие агенты! Здорово! Следующий приезд в Болгарию - авто только от Motoroads.com! Спасибо ребята за вашу работу! CONS: НЕТ

Lubo, Canada (October 17, 2016)	Service: CAR RENTALS
Family with children
PROS: Initially I was looking to rent a car with some ot the big rental names, but after that decided to give a try to some national company like Motoroads. Booking process was easy and transparent. I had exchanged couple of emails to make sure the car will have all papers to be able to travel abroad. I received respond in fast and professional manner. After my arrival on Sofia airport the person from the company already was waiting for me and in few minutes I got the car. The car was higher class from what I had booked. There was no hidden fees or other insurance surprises. It was nice running car without any problems. I rented the car for 2 weeks and returned back out of business hours 5am. Again no any problems, someone from the company was waiting for me and in less than 1 minute I returned the car. I am very happy with Motoroads and in the future definitely will consider it again. I like to thank those people for the honest business and Highly to recommend Motoroads to every one. CONS: I don't have any, everything was perfect. Keep it like that.

Олег, Россия (October 14, 2016)	Service: CAR RENTALS
Solo traveller
PROS: Брал автомобиль в аренду уже второй раз в этой компании. Работают четко, к моменту передачи автомобиля уже все было готово, передача заняла 3 минуты. Подогнали прямо к дому, там же и забрали. Самая низкая цена на рынке, с учетом полной страховки. Очень приятные ребята. Рекомендую. CONS:

Leclerc, United Kingdom (October 12, 2016)	Service: TRANSPORTATION

PROS: The pick up and transfer service was excellent. Pauline , the driver, was on time for us at the airport and was lovely. Nice clean car and friendly service. I would definitely use this company again. There was nothing to complain about and the prices are very reasonable too CONS:

Kevin Valley, United Kingdom (October 07, 2016)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: Used Motoroads twice for motorcycle hire in Nice and Porto. Brilliant hassle free service at competitive prices. Good communications from Maria regarding any queries. Smooth collection and drop off at rental partners locations. Would recommend and use again. CONS: Motorcycle broke down in Porto but is not a reflection of the maintenance or quality of service from the motorcycle rental company. The problem could not have been foreseen. They were very helpful to recover the motorcycle and myself as quickly as practically possible and waited until almost 10pm at the rental shop to provide me with another motorcycle causing as little inconvenience as possible. This has not put me off using them again.

Roberto Sanchez, Costa Rica (October 05, 2016)	Service: MOTORCYCLE RENTAL
Group of friends
PROS: We had a great experience with Motorads Milán, the bikes BMW 1200GS were in perfect conditions and the service was impeccable...Prices were reasonable..., CONS:

Joan Martin , United Kingdom (October 04, 2016)	Service: CAR RENTALS
Group of friends
PROS: We have used Motoroads ftwice a year for a number of years and the service has always been excellent. On our last visit to Bulgaria we had an accident which was not anyone's fault and they were extremely prompt in coming to our aid with another car and sorting out all of the details even though it was a holiday weekend. CONS: Nothing worth mentioning.

Надя Дедикова, България (October 03, 2016)	Service: CAR RENTALS

PROS: Използвахме кола под наем от MotoRoads (Рено Клио), за да се придвижим от София до Каварна, да обиколим северното крайбрежие и да се върнем до София. Колата беше в отлично състояние, нямахме никакви проблеми. Екипът в София беше супер отзивчив и мобилен по отношение на резервацията, датите и часовете. Останахме безкрайно доволни и не бих се поколебала пак да наема автомобил от тях. Благодаря за отличната услуга! CONS: Нямам никакви забележки.

Patrick Carpenter, United States (September 28, 2016)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: Great communications and service. All emails answered promptly, and more importantly, all services provided faultlessly. Really pleased with ease of rental and the bike I used.for 3 weeks. Could not have been better! CONS:

Елена, Россия (September 19, 2016)	Service: CAR RENTALS
Family with children
PROS: За это лето это уже 2-я аренда в этой компании, а вообще уже 3-й год выбираем автомобили только здесь. С каждым разом я получаю автомобиль все лучше и лучше! В этот раз вместо заказанного Opel получила новенький Golf . Машины всегда в отличном состоянии, чистые, с полной страховкой от всех рисков. Сотрудники компании приветливые люди, все на высшем уровне. CONS:

Lender, Denmark (September 19, 2016)	Service: TRANSPORTATION
Group of friends
PROS: we have now used youe servises 3 times, and you have delivered a perfect service all 3 times. we would like to thank you and highly recommend you to anyone we know who are going to Bulgaria. This third time just one week ago, one of us forgot a jacket on the on going trip in the bus, and when a different bus came to pick us up a week later, the jacket was there for us to get in the new bus. super exelent service. :-) CONS:

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Page 7 » Customer reviews for service

TESTIMONIALS