Customer Reviews - Page 7

Steve Kelly, United Kingdom (March 30, 2017)	Service:   CAR RENTALS
Solo traveller
PROS: As always someone to meet us at the airport, on time and with the normal friendly manner. This is the fourth time to hire form Motoroads and I have never once been dissapointed with their service or the cars, the almost new car performed great on my trip to Vratsa and I had NO problems at all. Upon return to terminal two the friendly young lady was waiting for the drop off. Excellent service with a smile. Will hire again this May CONS: None

Clifford Townsend, United Kingdom (March 25, 2017)	Service:   CAR RENTALS
Mature couple
PROS: great car we hired will hire again Have house in Bulgaria CONS: None

YASEN KENAROV, Netherlands (March 24, 2017)	Service:   TRANSPORTATION
Solo traveller
PROS: Every thing was smoothly organized. The driver of the taxi collected my boss from Varna airport and drooped him off in Burgas. In a couple of days the taxi returned him at the airport of Varna. Great service. Great service CONS: It might be a good idea in the future to pay via debit or credit card in the taxi.

Lubo Panchev, United Kingdom (March 23, 2017)	Service:   CAR RENTALS
Family with children
PROS: I have used Motoroads for more than 5 years now and I have come to rely on their good prices, flexibility with car selection and more than anything else the fact that when you deal with them it all happens with real people through email and phone. This makes all the difference as you get a service specific to your needs and not something prepackaged through a website booking process. Perhaps it's just me but to me this makes all the difference. Keep up the good work! CONS: Not much I can think of. One would be the minimum booking period for certain vehicles. Newer models tend to need you to book for 3+ days and most require a 2+ days booking. While I understand the admin overhead it would be nice if they had a single day booking pricing for all their cars.

harwood, United Kingdom (March 22, 2017)	Service:   TRANSPORTATION
Mature couple
Review: Balkan Hotel, Pleven PROS: the service was there when we arrived at airport.Clean car and driver smart.Return trip the same.Really good service. CONS:

Mark McKenzie, United Kingdom (March 21, 2017)	Service:   CAR RENTALS
Group of friends
Review: Pirin Hotel, Bansko PROS: Brilliant service again. All the way from booking to return. Clean, reliable vehicles, great rates. Trustworthy and honest rental agent who we will continue to use. 100% approval from us. Thanks. CONS:

Stephanie, United Kingdom (March 17, 2017)	Service:   TRANSPORTATION
Family with children
Review: Orlovetz Hotel, Pamporovo PROS: Excellent service! Driver was waiting for us as we left airport. Very helpful and friendly and happy to stop when our little boy needed a comfort break. Similarly return journey, just as efficient and friendly. Highly recommend. CONS: Absolutely none.

peter foster, United Kingdom (March 16, 2017)	Service:   TRANSPORTATION
Mature couple
PROS: 1st class - professional - reliable - Good value - highly recommended CONS:

Paola, Italy (March 12, 2017)	Service:   TRANSPORTATION
Group of friends
PROS: We used the company for the airport transfer to our hotel in Sofia. Everything was perfect: the van, the time, the driver. Thank you CONS:

John S, United Kingdom (March 08, 2017)	Service:   CAR RENTALS
Mature couple
PROS: As usual no problems with pick up and drop off , the Hyundai Santa Fe was ideal for our needs at a good price, second time we have had this vehicle. CONS: Drivers side electric window broken which made entering and exiting car parks more difficult

Georgi Ivanov, United Kingdom (March 06, 2017)	Service:   CAR RENTALS
Family with children
PROS: Great service. I have been with Motoroads for the last 5 years. I have two trips to BG. One in February and in Summer. So far no issues with the car or with the administration. CONS: No issues whatsoever.

Ivelin Dinev, Bulgaria (March 05, 2017)	Service:   CAR RENTALS
Solo traveller
PROS: Винаги ползвам услугите на Motoroads,когато съм в България и имам нужда от автомобил.До сега нямам никакви забележки.Продължавайте все така.Благодаря CONS:

Leigh McGeever, Ireland (February 28, 2017)	Service:   CAR RENTALS
Family with children
Review: 6-Day Ski Hire Bansko, Bansko PROS: Very professional and great service, we hired a 9 seater van. Perfect CONS:

Kristian Pavlov, United Kingdom (February 23, 2017)	Service:   CAR RENTALS
Family with children
PROS: I'm renting a car for a second time. It was Mazda 3 - very clean and nice car. We picked the car from Sofia Airport - very easy and simple. Child seats were provided free of charge. A snow chains and ski rack - at very small charge. It's always a pleasure dealing with the staff of Motoroads. Highly recommended! We are looking forward to our next trip to Bulgaria! CONS: None

Plamen Bakardzhiev, Обединеното кралство (February 22, 2017)	Service:   CAR RENTALS
Family with children
PROS: Brilliant service - the car was new, clean and very economical. We've been met by a very friendly and polite company representative at the airport who gave us the keys. Everything in the contract was clear, there were no hidden costs and on reasonable price.. We spent a 7 day trip around Bulgaria and can say the car was absolutely spot on. Definitely will use the service again. Thank You!!! CONS:

Martin Hainesborough, United Kingdom (February 17, 2017)	Service:   CAR RENTALS
Family with children
PROS: It was great service available in short time and easy to book. The car was perfect family size and they provided two child seats for free. For pick up and drop off the representative was waiting for us on time. Easy and friendly communication by email and phone with the company. Strongly recommend and will definitely will use their services in the future!! CONS:

Iliyan Petrov, Bulgaria (February 07, 2017)	Service:   CAR RENTALS
Family with children
PROS: I used MOTOROADS for the second time and I am very pleased with the service. the car was in good technical condition and clean. the company representative was punctual on the time of delivery . all in all - I have no complaints what so ever. CONS: none

Илин Хаджийски, България (February 06, 2017)	Service:   CAR RENTALS
PROS: Абсолютно всичко ПОЛОЖИТЕЛНО!!! За втори път ползваме услугите им... Като се почне от посрещане на аерогарата, с кафе при сключване на договора, до предаване на автомобила отново на аерогарата! Една седмица - 105 евро, Нисан Микра 2016 автоматик! Извода за Вас... С пожелания да продължите в същия дух!!! Успех! CONS: НЯМА!!!

Kalin Stefanov, Bulgaria (January 31, 2017)	Service:   CAR RENTALS
Family with children
PROS: Excellent services. The car(mazda 3) was medium class, but enough for everything(luggage and people). Also was very economic. CONS:

Milen, Bulgaria (January 23, 2017)	Service:   CAR RENTALS
Family with children
PROS: Reliable and flexible service, good prices, great variety of cars on offer - we could only recommend this company. CONS:

Anna Vladimirova, България (January 20, 2017)	Service:   CAR RENTALS
Family with children
PROS: Excellent service and a very good and reliable car! My husband, our 2 yrs old son and I traveled across Bulgaria in January, in the worst weather conditions (snow storm, ice...) with an excellent Renault Capture 2016. We drove over 1500 km for 2 weeks and didn't have any problems+ we didn't spend fortune on gas!!! And last but not least: the SUV was a great bargain - only 329 euro for 18 days!!! For the same period (27.12.16 - 14.01.17) Renault Capture 2016 was about 200-250 euro more expensive in the other rent-a- cars companies! CONS: The anti freeze liquid was on minimum.

doreen mallia, Malta (January 17, 2017)	Service:   TRANSPORTATION
Solo traveller
PROS: great service CONS:

Yoan-Aleksandar Spasov, Netherlands (January 14, 2017)	Service:   CAR RENTALS
Solo traveller
PROS: Good service , never had any problems . CONS:

Ivan, Ireland (January 06, 2017)	Service:   CAR RENTALS
Family with children
PROS: Easy to book, quick confirmation and very reasonable prices. Polite and efficient staff. The car was magnificent. Many thanks! CONS: none

Евелина Вълчева, България (December 31, 2016)	Service:   CAR RENTALS
Family with children
PROS: Благодаря, че направихте пътуването ни сигурно и удобно! Колата беше много хубава, обслужването - професионално! Много здраве и успех на екипа през 2017г.! CONS: