Customer Reviews - Page 12

Page 12 Customer feedback » Review services
 , Canada () Service:  Car rentals
  Family with children Customer review rating

PROS: Initially I was looking to rent a car with some ot the big rental names, but after that decided to give a try to some national company like MOTOROADS. Booking process was easy and transparent. I had exchanged couple of emails to make sure the car will have all papers to be able to travel abroad. I received respond in fast and professional manner. After my arrival on Sofia airport the person from the company already was waiting for me and in few minutes I got the car. The car was higher class from what I had booked. There was no hidden fees or other insurance surprises. It was nice running car without any problems. I rented the car for 2 weeks and returned back out of business hours 5am. Again no any problems, someone from the company was waiting for me and in less than 1 minute I returned the car. I am very happy with MOTOROADS and in the future definitely will consider it again. I like to thank those people for the honest business and Highly to recommend MOTOROADS to every one.
CONS: I don`t have any, everything was perfect. Keep it like that.

 , United Kingdom () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Used MOTOROADS twice for motorcycle hire in Nice and Porto. Brilliant hassle free service at competitive prices. Good communications from Maria regarding any queries. Smooth collection and drop off at rental partners locations. Would recommend and use again.
CONS: Motorcycle broke down in Porto but is not a reflection of the maintenance or quality of service from the motorcycle rental company. The problem could not have been foreseen. They were very helpful to recover the motorcycle and myself as quickly as practically possible and waited until almost 10pm at the rental shop to provide me with another motorcycle causing as little inconvenience as possible. This has not put me off using them again.

 , Israel () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: 2nd time I rented a motorcycle from MOTOROADS. Excellent communication and cordial service. The bike was brought to the airport on time. The transaction was very smooth and efficient.
CONS:

 , Russia () Service:  Car rentals
  Family with children Customer review rating
PROS: Used a rental car in the summer of 2016, in Bulgaria, Burgas, Sozopol, Ravda) 3 times a season, rented a car for 3-4 days. Order made through the site, partially paid with the card, the rest in cash. Responded quickly, drove the car on time. I handed over the car in Burgas. Without delay. The attitude towards the client is loyal. Thanks to the staff!
CONS:

 , Germany () Service:  Car rentals
  Family with children Customer review rating

PROS: Great service, nice people, safe and clean car, always on time, best value-for-money, thank you.
CONS:

 , Croatia () Service:  Motorcycle rental
  Group of friends Customer review rating
PROS: We hired two bikes (GS 650 and V-strom 650) from MOTOROADS. With unlimited mileage, we saw almost all of Croatia in a week. The bikes as good as new and the two guys who run the company, Dennis & Danijel, were efficient, friendly and very knowledgeable about motorcycling and the Adriatic region. Could not have had better service. Would recommend them to anyone considering hiring a motorcycle in Croatia. I`m currently writing the story of our tour which was a great experience.
CONS: None

 , United Kingdom () Service:  Transportation
  Group of friends Customer review rating

PROS: Transfer from Plovdiv airport (3 people), everything is fine. No problem. I recommend everyone to use the services of MOTOROADS.
CONS: not

 , Australia () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: I collected a near-new R1200GS from the Rome depot in July and rode 6000 trouble free kilometres over the next 3 weeks. The pickup was prompt, courteous and bike controls were well explained. The panniers and top box more than catered for my requirements. The return was equally straightforward and the bottles of cool water much appreciated. I wouldn`t hesitate to rent again from this company.
CONS: Tool kit pretty basic and fortunately I carried my own tyre valve adaptor to fit service station air hoses.

 , Canada () Service:  Car rentals
  Family with children Customer review rating

PROS: First, thank you for the excellent service team MOTOROADS! I`ve ordered my car online (wanted automatic transmission, GPS, and a child car seat)- everything was there waiting for me (us). Car was delivered exactly on time and the paperwork took 2-3 minutes. I had the car for 5 days and did not have any problems. It was a smooth ride and my family and I were able to enjoy our limited time side seeing Bulgaria. Thank you again! I highly recommend your service and hope to use it again in my future visits.
CONS: None

 , Israel () Service:  Snowmobiling
  Family with children Customer review rating
PROS: A good service! Nice people
CONS:

 , Israel () Service:  Car rentals
  Mature couple Customer review rating

PROS: Twice in a year we`re using the services of MOTOROADS. Always great service and friendly staff. Thanks a lot
CONS: Nothing bad


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