Page 28 » Customer reviews for service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Page 28 Customer feedback » Review services
 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent transfer from Sofia to Bansko.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: St John Hill Apartments, Bansko
PROS: good service have traveled with you twice to bansko via transfare and hired a car in the summer look forward to traveling with you in future.
CONS: none

 , United States () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Hey Michael :) Thank you again for an amazing trip ! If i can do anything to help (references for future trips etc - pls let me know ). Thank you!
Hagai
p.s. the off-roading trip sounds amazing - please keep me in the loop.

CONS:

 , MOSCOW () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Our elder relatives rented car at summer time, for travel in Bulgaria. They were lucky for perfect service and support from motoroads team. Best reference for us and all friends. Next visit we will participate also. Alex,
CONS:

 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: We have booked many times using motoroads for car hire. Each time we have been happy with your assistance. Thank you for your service. we value your help and support.
CONS:

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Hi, Just a thank you from myself and my party for the excellent and prompt service you provided on the outward and return trips to Karditsa (18th & 25th August). It was not an easy place to get to by public transport, particularly with children involved, so we were relying on you and you did not let us down. Kind Regards, John Kimsey
CONS:

 , Australia () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Hi Dimi,
Greetings from Australia! I thought that I would drop you a quick email to let you know what a great time we all had in Bulgaria. From the ski resorts, to Sunny Beach on the Black Sea, we enjoyed our road tour and the fabulous insight to your country. Mike asked you 1000 questions while on tour and you managed to answer all of them, and still find time to show us all of the attractions. Dimi you are a great ambassador to Bulgaria and you have cemented yourself a place in our memories forever.
Thanks again,
Mike, Mike, Bonny and Bert (from Australia)

CONS:

 , Greece () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: It was a very nice transportation from Sofia to Bansko (Bulgaria). The driver was very kind (although he didn't speak english). Time passed so quickly and the mini van was great too. Good job.
CONS:

 , United States () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Hello, Thank you for the Christmas greetings. We were blessed by you last spring when you transported a group of 5 from Sophia to Skopje.
Your service was superb! Thanks for all you do.
Sincerely, Paul Currier

CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have used Motoroads (Bourgas, Bulgaria) several times over the past few years. We are always happy with the service and price, we have tried other car rental companies in the area for quotes, but always go back to Motoroads as they give the best deal. The staff at the pick-up/drop-off location have good English and are always friendly and helpful.
CONS: We have never had a problem with Motoroads

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: The service we received from our driver was fantastic the weather was bad and he drove extremely safely and on our return journey he even bought our 10 month old daughter a Christmas present. Have already recommended your company to friends.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Always received excellent service from Motoroads and will continue to use you in the future.
CONS:

 , Australia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very helpful, friendly service. The car we hired was very reliable and modern. We drove to Romanian and Greece from Bulgaria without a hitch. Thanks to the professional staff.
CONS: Over the phone and email language was not a problem (as all speak English) but communicating with the person on pick up and drop off can be challenging.

 , France () Service:   CAR RENTALS 
  Group of friends Customer review rating
Review: Interhotel VT, Veliko Tarnovo
PROS: Very nice hotel, very confortable, wifi, good breakfast. We enjoyed it very much. In the center of the town, shops inside. Many rooms are made with a new style.
CONS:

 , Russian Federation () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: - very good quality of the car, - easy procedure for droping\picking cars
CONS: Waiting after flight before picking up the car because of jams

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
Review: St John Hill Apartments, Bansko
PROS: Driver was on time and friendley. Would definately use motoroads again. Also driver was clearly visable with a sign to identify himself
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Delivery of car at our hotel in Sofia was personal and on time. On return at Sofia Airport, we were met outside Departure and handing back car went smoothly. Highly recommended!
CONS: none

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Met at airport as we came out of baggage reclaim, very friendly and helpfull, we rented an 8 seater, was in great shape, returned the van 2 weeks later, again we were met where we had agreed, right outside check in terminal, returned deposit. would recommend this service to anyone, will be booking with them again.
CONS: We had requested sat nav, but would not work, luckily my brother in law had given me one as a back up or we might still be driving around sofia(only joking), they did refund the money paid for the sat nav, must say though that they would have sorted it out if we hadn't had a back up.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Car transfers from & to Bourgas airport on our holiday in Nessesbar SEPT 09 excellent service both ways,on time, drivers helpful & friendly
CONS: none

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
Review: Afrodita hotel, Golden Sands
PROS: Excellent service always prompt and friendly staff.
CONS: none

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, would certainly recommend your company and use your services again. Thank you
CONS: None

 , Germany () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Thanks for well organisated transfers in Sofia and Varna-Golden Sands v v.
CONS:

 , Cyprus () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: 1. On time delivery 2. Cars as described. 3. Good communication. 4. Happy returing customer
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Very good transfer service from Bourgas Airport to Sunny Beach for ourselves and our clients.
CONS: No negative comments

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Reliable Service. Courteous Drivers and good quality vehicles. There is always someone at the end of the telephone to contact at Motoroads should you need to check details of your journey or need to change anything.
CONS: None.

 , Belgium () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Good online booking systems for both hire car and pick up services. Been using Motoroad for 3 times and good experiences so far.
CONS:

 , UK () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Very helpful service and serviceable cars
CONS: Would have been good if the speed limits had been fully explained to me. Very helpful when the police phoned up though!

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Hi, Just quick email to say thank you very much for the great service your company provided from our initial contact with you regarding booking a car for pick up at Kavala airport in Greece with clearance to use in Bulgaria too through to the pick up and return of the car. The pick up service was the smoothest we have ever had in hiring a car anywhere as was the return of the car at the end of our holiday. We would happily recommend your company to anyone travelling to Bulgaria or who were travelling to Bulgaria for a neighbouring country. Thanks again and kind Regards, Christine
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hi All, I hired a car from you in sept 2008 , I were met at Bourgas airport on arrival and given keys and details. On return we were again met at the airport and I returned keys and details. The process was made very easy and very professional for us. I Plan to be back in Bulgaria this year (2009) with family and freinds and will be using motoroads again and will be recommending your services to others that are traveling to Bulgaria this year also. Thanks to all at Motoroads. David
CONS:

 , Germany () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Hi Dimitar, I would like to thank you for the excellent service we have been given from Thessaloniki airport to Sany beach and return! Best regards, Markus
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I used Motoroads in 2008 and found them to be not only the cheapest but also very reliable and professional. I am going to use them again in 2009 and would recommend them.
CONS:

 , Russia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very competitively priced car hire service.
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I would like to point out that members of the party on this occasion have used your company for transfer from Sofia Airport to Bansko and return on at least 5 occasions over the past two years and as we own property in Bansko we are likely to use Motoroads many times again. We have always been more than extremely satisfied with the service your company have recommended your company to other travellers. We have been really pleased with your service, timekeeping and driver co-operation. Thank You, Robert Filer
CONS:

 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: We find your website easy to choose a car, and we also find your charges easy to understand and your calculator is excellent to work out the prices.
CONS:

 , Spain () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I used your services last summer and was nicely surprise of the efficiency in your service. We got the car delivered and picked up at our hostel and the person was very nice. I plan to rent with you shortly again. Thanks! Eva
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The easiest site I have visited for calculating and re-calculating cost of hire and comparing alternative vehicle costs. Also very good range of new and older model vehicles. I was also impressed that additional driver and child seats also inclued in hire price. Regards, Derrick Wade
CONS:

 , UK () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: We have used your transfer service on a number of occasions and have always been met at the airport on time, driven to our destination in a clean vehicle, the drivers are always very helpful and courteous. The transfer home is always just as well organised. We don't know what we would do without you. We have also recommended you to our friends too. Thank you.
CONS:

 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: We hired a car from Sofia airport last summer for a 3 week holiday and travelled down to Bansko then across to Ravda and back to Sofia without any problems. The guys at the airport for both collection and return were friendly and helpful and we are planning to use your service again in February 2009.
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Hi, my name is Janet and i have been looking on many sites for different things when I come to Bulgaria. On your site i found everything i will need like transfers hotels in both resorts i plan to visit ,thank you Janet Ayoub
CONS:

 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: Excellent service and deal. Only problem was that the representive of Motoroads was a little late when we landed, we nearly got ripped off by car hire touts saying your company was unreliable and usually didnt turn up. They seemed like gangsters so we ignored them. We will be using you again this summer as the deal and service was good.
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I used your company through the internet last June. It was easy and straight forward, there was an admin error initially but this was rectified as soon as it was brought to your attention with no fuss. The service provided was as advertised a bit more. The driver was really nice, friendly and helpful. I would highly recommend your company. Rita Duff
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: My name is Boryana Gordon and I have been looking on many sites for different things as I and my family are frequent visitors to Bulgaria. I found Motoroads to be a great source for affordable car rentals. I found their website extremely informative and easy to use. We plan on booking our car rental through Motoroads again this summer as the service we received last year was excellent. We would definitely recommend you to other people.
CONS:

 , UK () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: The car was deliverd promptly, and we had no problems throughout the hire period. The delivery person was very helpfull and polite, if we need a hire car in the future we would most likely contact you again, Regards.
CONS:

 , Romania () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Dear all, Everythings was verry well. Thank you Kind regards, Cristina Olteanu
CONS:

 , Greece () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I have traveled to Bulgaria about a mounth ago.I went to Bansko and through the motoroads team i have rent a car and i 've booked a hotel in Sofia.I 'd like to say that i' m very satisfied about our colaboration.They really want to help you in every problem which you may have and they are trustworthy.If i would travel again to Bulgaria ,i would advise the motoroads team.
CONS:

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Hi I would just like to say that I found your Transportation service very good and also good value for money. Each time I have taken your mini bus from Sofia airport to Svilengrad I have found the long trip comfortable. The drivers are always friendly and very helpful. And the transport was always on time, at the pick up point. I live in London but I also own property in Bulgaria. So I speak a little Bulgarian. However I understand more Bulgarian than I speak, so for me it is not so much of a problem. But I think to other vistors who come to BG who Speak english. And may not know their way around BG. I think it may be helpful for your drivers to try and learn a little more English as this would be of great benifit both driver and client. There by helping to make the client more at ease while traveling. I feel you run a good service and I will continue to use your service when I come to BG with my family. May thanks Mr N Gordon. Keep up the good work.
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Excellent service. The driver was courteous and helpful and everything went as planned. Would definitely use again. Thank you.
CONS:

 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: We were very satisfied with our airport to resort transfer in bulgaria. Driver was punctual, polite and safe, careful driver, we would recommend your company to other people. thankyou. from Julie Allen
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Best price around and helpful service. Karon Stirling
CONS:

 , UK () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Very pleased with both of our journeys. Very good drivers for both trips. Felt very safe will use again also will recomend you to people using our appartment.
CONS:


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