Page 6 » Customer feedback. Review services

Page 6 Customer feedback » Review services

TESTIMONIALS

ADD COMMENT . . .

Vladi Vainshelboim, Iceland (April 18, 2017)	Service: CAR RENTALS
Group of friends
PROS: Fast and convenient delivery. They just wait with a name sign and hand over the car. The return process is the same. CONS: Not a new car but in good condition.

Peter, Greece (April 17, 2017)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: Good service and helpful staff. Everything was ready when I arrived. On the last day of my trip, the chain broke on the motorcycle. I was able to call a number and get roadside assistance. Everyone was very helpful and responsive. CONS: I chose one of the cheaper motorcycles listed, and it had seen better days. The chain breaking was nobody's fault, but next time I would choose a newer model.

Andrey, Israel (April 17, 2017)	Service: CAR RENTALS

PROS: We rented a car for two weeks and traveled around Bulgaria and Greece. The car we got was in a very good condition, we got it in the Sofia airport just upon arrival. Truly speaking the price for rent a car we've got from Motoroads was one of the lowest among other rentals. We got no problem with driving insurance though I did had a small road accident. We were given a 24 hours accident and service telephone number. In a ward, we are totally satisfied with the Motoroads their service and we will definitely use their services again. Thank you. CONS: Non

ATHANASIOS NIKOLAKOPOULOS, Greece (April 16, 2017)	Service: TRANSPORTATION
Solo traveller
PROS: An excellent Choice to travel by car from Thessaloniki to Sofia Fast efficient professional ,a door to door service ON time and a good driver Miroslav A cost effective way to travel in Bulgaria I recommend it and I will use it again CONS:

ILIYAN ZHIVKOV, United Kingdom (April 16, 2017)	Service: CAR RENTALS
Family with children
PROS: Отлично обслужване! Горещо препоръчвам! CONS:

Sue, United Kingdom (April 15, 2017)	Service: CAR RENTALS
Mature couple
PROS: Excellent service, excellent car and such helpful staff. Will be returning to Bulgaria soon and will definately use you again. CONS: Can't really think of anything.

Diyana Nikolov, United States (April 13, 2017)	Service: CAR RENTALS
Family with children
PROS: We've used the car rental services of Motoroads three times already. They have always been very professional and efficient in providing their services. We would definitely recommend them for your car rental needs. We usually do an address pick-up and return. It has never been an issue and the representatives have always showed on time. One of the times, they upgraded us (for free) to a larger vehicle, because they did not have anything available form the class that we had initially booked.The whole process, from the booking to the return of the car, has always run smoothly, without unpleasant surprises. Thank you Motoroads! CONS: None

Susan, United Kingdom (April 12, 2017)	Service: CAR RENTALS
Mature couple
PROS: This is first time I have used the company for car rental and was impressed with the service. Only had a car for two days but did not seem to be a problem and the staff were prompt with delivery, polite and so helpful. The car was great. We will certainly use them again. CONS: Can't think of anything.

Ivan Krastev, Bulgaria (April 12, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Motoroads agent was waiting for me on time. I had a contact with the company during the whole time when it needed. This company I could recommend you. CONS: Nope.

Galina Iordanova-Georgidis, Switzerland (April 11, 2017)	Service: CAR RENTALS

PROS: Just perfect !!! Everything was so nicely organize smut and amazingly friendly people !!! Thank you very much !!! Best service !!!! CONS:

Borislav Botev, Обединеното кралство (April 08, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Здравейте,за втори път наемам автомобил от Мотороад Варна.Доволен съм много,преди две седмици си бях в България.На летището във Варна ме чакаше ваш представител(Иван),усмихнат ,приветлив и учтив.Уредихме всички формалности,автомобилът беше в отлично състояние,при връщането на автомобила всичко беше точно и безпроблемно.Благодаря ви ! CONS:

Kate, Germany (April 08, 2017)	Service: TRANSPORTATION
Mature couple
PROS: Hotel Flora Residence Daisy Borovets Service at Sofia Airport in both directions, good clean car, very good value for money, and very happy to both recommend and use again in the future! CONS: nothing

Mark Fairley, United Kingdom (April 05, 2017)	Service: CAR RENTALS
Solo traveller
PROS: I have used motoroads car rental several times. I find their service to be first class, from delivery of car to collection. Everything was in order, and staff were very polite and informative, regarding general use of vehicle. Very flexible in meeting my needs at short notice, all with good competitive pricing. I would highly recommend the company and have personally already booked with them for my next trip. CONS: None really, although some cars have high mileage, but not an issue as reliable vehicles.

Jörg Reinhardt, Deutschland (April 02, 2017)	Service: CAR RENTALS
Mature couple
PROS: Wir mieteten vom 29.8. bis 17.09.2016 ein Auto von Motoroads und waren über 1800 km damit unterwegs. Die Übergabe und Rückgabe waren unkompliziert. Wir haben das Auto am Hotel in Sofia entgegen genommen und am Flughafen wieder abgegeben. Das Preis- Leistungsverhältnis war sehr gut. Die Mitarbeiter waren hilfsbereit und sehr freundlich. Die Versicherungsbedingungen und die Kaution waren fair. Wir können Motoroads nur empfehlen und werden auch zukünftig unsere Autos bei ihnen buchen. Mit freundlichen Grüßen Jörg Reinhardt. CONS:

Пламен Кабаиванов, United Kingdom (April 01, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Бърза резервация, приемане и предаване на автомобила. Най - добритре цени, които успях да намеря онлайн! Прости условия без скрити такси! Определено бих препоръчал и ползвал услугите Ви отново! Благодаря! CONS: Никакви.

Steve Kelly, United Kingdom (March 30, 2017)	Service: CAR RENTALS
Solo traveller
PROS: As always someone to meet us at the airport, on time and with the normal friendly manner. This is the fourth time to hire form Motoroads and I have never once been dissapointed with their service or the cars, the almost new car performed great on my trip to Vratsa and I had NO problems at all. Upon return to terminal two the friendly young lady was waiting for the drop off. Excellent service with a smile. Will hire again this May CONS: None

Елена, Россия (March 26, 2017)	Service: CAR RENTALS
Family with children
PROS: Арендовала машину 22.08.16 г , заказываю авто только здесь, был опыт аренды в других компаниях, но всегда были какие то не приятные впечатления, то машина не исправна, то какие то проблемы с менеджерами компаний... но все это не про motoroads, качество и сервис этой компании всегда на высоте! Уже 3 года я с вами и казалось бы удивить меня уже просто не возможно, но каждый раз вы с лёгкостью это делаете. Последний раз у меня был новенький golf, машинка просто сказка, в отличном состоянии, управлять ей было одно сплошное удовольствие! Впереди лето и я ещё не один раз обращусь к вам за арендой машины. В 2016 г я дважды за сезон брала машину, в этом году планирую также. CONS: Их просто нет

Clifford Townsend, United Kingdom (March 25, 2017)	Service: CAR RENTALS
Mature couple
PROS: great car we hired will hire again Have house in Bulgaria CONS: None

Steve , United Kingdom (March 25, 2017)	Service: CAR RENTALS
Mature couple
PROS: Have used this company 3 times now and never had a problem with there cars Always reliable,always the best price ,always there to meet us at airport on time very easy to deal with Ok the cars aren't brand new when you book economy but have never let us down In my opinion a very professional good company CONS: None

YASEN KENAROV, Netherlands (March 24, 2017)	Service: TRANSPORTATION
Solo traveller
PROS: Every thing was smoothly organized. The driver of the taxi collected my boss from Varna airport and drooped him off in Burgas. In a couple of days the taxi returned him at the airport of Varna. Great service. Great service CONS: It might be a good idea in the future to pay via debit or credit card in the taxi.

Nikolai Todorow, Deutschland (March 24, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Hallo liebe Leute, ja ich habe schon Zweimal Auto gemietet, ich kann nur sagen Ich bin begeistert. Alles ist super ganz große KLASSE weiter so. DANKE. CONS: keine

Lubo Panchev, United Kingdom (March 23, 2017)	Service: CAR RENTALS
Family with children
PROS: I have used Motoroads for more than 5 years now and I have come to rely on their good prices, flexibility with car selection and more than anything else the fact that when you deal with them it all happens with real people through email and phone. This makes all the difference as you get a service specific to your needs and not something prepackaged through a website booking process. Perhaps it's just me but to me this makes all the difference. Keep up the good work! CONS: Not much I can think of. One would be the minimum booking period for certain vehicles. Newer models tend to need you to book for 3+ days and most require a 2+ days booking. While I understand the admin overhead it would be nice if they had a single day booking pricing for all their cars.

Bernadette, Ireland (March 23, 2017)	Service: TRANSPORTATION
Group of friends
PROS: I have used Motoroads for airport transfers for a number of years and would always highly recommend them. Their drivers and vehicles are excellent. CONS:

harwood, United Kingdom (March 22, 2017)	Service: TRANSPORTATION
Mature couple
Review: Balkan Hotel, Pleven PROS: the service was there when we arrived at airport.Clean car and driver smart.Return trip the same.Really good service. CONS:

NIR, Israel (March 21, 2017)	Service: TRANSPORTATION

PROS: VERY GOOD AND FAST SERVIS.ֱ CONS:

Mark McKenzie, United Kingdom (March 21, 2017)	Service: CAR RENTALS
Group of friends
Review: Pirin Hotel, Bansko PROS: Brilliant service again. All the way from booking to return. Clean, reliable vehicles, great rates. Trustworthy and honest rental agent who we will continue to use. 100% approval from us. Thanks. CONS:

Севастьянов Константин, Russia (March 21, 2017)	Service: CAR RENTALS
Mature couple
Review: Evridika Hotel, Pamporovo PROS: Два раза пользовались услугами Motoroads.com, один раз от аэропорта в Бургасе, один раз от отеля - всё прекрасно - во-время, быстро, хорошие авто, минимум времени на оформление, русскоговорящие агенты! Здорово! Следующий приезд в Болгарию - авто только от Motoroads.com! Спасибо ребята за вашу работу! CONS:

Stephanie, United Kingdom (March 17, 2017)	Service: TRANSPORTATION
Family with children
Review: Orlovetz Hotel, Pamporovo PROS: Excellent service! Driver was waiting for us as we left airport. Very helpful and friendly and happy to stop when our little boy needed a comfort break. Similarly return journey, just as efficient and friendly. Highly recommend. CONS: Absolutely none.

Philip Sutcliffe, United Kingdom (March 17, 2017)	Service: CAR RENTALS
Group of friends
Review: Snezhanka Hotel, Pamporovo PROS: Good service at Plovdiv Airport in both directions, good clean car, very good value for money, and very happy to both recommend and use again in the future! CONS:

peter foster, United Kingdom (March 16, 2017)	Service: TRANSPORTATION
Mature couple
PROS: 1st class - professional - reliable - Good value - highly recommended CONS:

Олег, Россия (March 13, 2017)	Service: CAR RENTALS
Family with children
PROS: Третий год подряд пользовался услугами данной компании. Брал в аренду автомобиль с выездом в Грецию. Обслуживание прекрасное: встретили в аэропорту Софии, быстро оформили документы, включая разрешение на выезд в Грецию (всё было готово заранее), машина отличная - проехали на ней 1500 км за 2 недели. Сдали в том же аэропорту за 5 минут. Когад в следующий раз соберусь в Болгарию, обязательно вернусь в Мотороадс. Всем рекомендую! CONS: Нет таких =)

Paola, Italy (March 12, 2017)	Service: TRANSPORTATION
Group of friends
PROS: We used the company for the airport transfer to our hotel in Sofia. Everything was perfect: the van, the time, the driver. Thank you CONS:

Елена, Россия (March 09, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Я арендовала автомобиль в Motoroads уже два раза. Очень довольна обслуживанием. Все оформляется быстро и нет никаких задержек при сдаче автомобиля. Планирую воспользоваться услугами этой фирмы и в третий раз. Спасибо Motoroads! CONS:

John S, United Kingdom (March 08, 2017)	Service: CAR RENTALS
Mature couple
PROS: As usual no problems with pick up and drop off , the Hyundai Santa Fe was ideal for our needs at a good price, second time we have had this vehicle. CONS: Drivers side electric window broken which made entering and exiting car parks more difficult

C Plumb, United Kingdom (March 06, 2017)	Service: TRANSPORTATION
Group of friends
Review: Emerald Hotel, Bansko PROS: Have used Motoroads several times now - collecting us/ return from Thessaloniki Greece via Bansko Bulgaria - every time the Driver not only has been punctual but friendly too - a credit to the well drilled team. Motoroads offer great service, great value and will definitely use again!!! CONS: Try as I might - I cant think of any!!

Georgi Ivanov, United Kingdom (March 06, 2017)	Service: CAR RENTALS
Family with children
PROS: Great service. I have been with Motoroads for the last 5 years. I have two trips to BG. One in February and in Summer. So far no issues with the car or with the administration. CONS: No issues whatsoever.

Geoff Watson, United Kingdom (March 05, 2017)	Service: TRANSPORTATION
Group of friends
PROS: Excellent. Same driver we've had before made the journey pass quickly and smoothly both ways. Keep coming back time and again. CONS: Booking is slightly clunky even having gone through it several times before.

Ivelin Dinev, Bulgaria (March 05, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Винаги ползвам услугите на Motoroads,когато съм в България и имам нужда от автомобил.До сега нямам никакви забележки.Продължавайте все така.Благодаря CONS:

Trifon Trifonov, United States (March 01, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Last month I had to make an unexpected trip to Bulgaria. Barely had time to book a vehicle. Did not even have time to wait for a confirmation. Motoroads Sofia was extremely helpful and prompt in this cold winter. Thank you Bojidar for your help! Wish you all well! CONS: none

Leigh McGeever, Ireland (February 28, 2017)	Service: CAR RENTALS
Family with children
Review: 6-Day Ski Hire Bansko, Bansko PROS: Very professional and great service, we hired a 9 seater van. Perfect CONS:

Jackie, United Kingdom (February 25, 2017)	Service: TRANSPORTATION
Family with children
PROS: The whole process from booking the taxi to the transportation from and to the airport was very good. Online customer service and the taxi driver were polite and helpful. I will consider using Motoroads again when we travel to Bulgaria in the future. :) CONS: None

Kristian Pavlov, United Kingdom (February 23, 2017)	Service: CAR RENTALS
Family with children
PROS: I'm renting a car for a second time. It was Mazda 3 - very clean and nice car. We picked the car from Sofia Airport - very easy and simple. Child seats were provided free of charge. A snow chains and ski rack - at very small charge. It's always a pleasure dealing with the staff of Motoroads. Highly recommended! We are looking forward to our next trip to Bulgaria! CONS: None

Vadim, Israel (February 22, 2017)	Service: TRANSPORTATION
Family with children
PROS: We used transfer services Sofia center -> Borovets -> Sofia airport. The price is the best on the market - 86 Euro. The driver came on time with child seat as requested. He drove very carefully (was snowing) and we arrived on time. Strongly recommended. CONS: None

Plamen Bakardzhiev, Обединеното кралство (February 22, 2017)	Service: CAR RENTALS
Family with children
PROS: Brilliant service - the car was new, clean and very economical. We've been met by a very friendly and polite company representative at the airport who gave us the keys. Everything in the contract was clear, there were no hidden costs and on reasonable price.. We spent a 7 day trip around Bulgaria and can say the car was absolutely spot on. Definitely will use the service again. Thank You!!! CONS:

Вера, Bulgaria (February 20, 2017)	Service: SNOWMOBILING

PROS: All was great, really picturesque, the instructor was careful, helpful and polite CONS:

Martin Hainesborough, United Kingdom (February 17, 2017)	Service: CAR RENTALS
Family with children
PROS: It was great service available in short time and easy to book. The car was perfect family size and they provided two child seats for free. For pick up and drop off the representative was waiting for us on time. Easy and friendly communication by email and phone with the company. Strongly recommend and will definitely will use their services in the future!! CONS:

Emil, Canada (February 15, 2017)	Service: CAR RENTALS
Solo traveller
PROS: Best service ever. No hidden fees and unpleasant surprises. Everything was smooth and easy. Will use them again in the future. Thanks for the experience Motoroads! CONS: None

Iliyan Petrov, Bulgaria (February 07, 2017)	Service: CAR RENTALS
Family with children
PROS: I used MOTOROADS for the second time and I am very pleased with the service. the car was in good technical condition and clean. the company representative was punctual on the time of delivery . all in all - I have no complaints what so ever. CONS: none

Александр, Россия (February 06, 2017)	Service: CAR RENTALS
Family with children
PROS: Впервые у Вас арендовали автомобиль с подачей в аэропорту Пловдива, остались довольны все условия заявленные были выполнены, Летом обязательно воспользуемся Вашими услугами. CONS:

Илин Хаджийски, България (February 06, 2017)	Service: CAR RENTALS

PROS: Абсолютно всичко ПОЛОЖИТЕЛНО!!! За втори път ползваме услугите им... Като се почне от посрещане на аерогарата, с кафе при сключване на договора, до предаване на автомобила отново на аерогарата! Една седмица - 105 евро, Нисан Микра 2016 автоматик! Извода за Вас... С пожелания да продължите в същия дух!!! Успех! CONS: НЯМА!!!

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Page 6 » Customer reviews for service

TESTIMONIALS