Customer Reviews - Page 18

Page 18 Customer feedback » Review services
 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Used Motoroads for car hire for the past 8 years and can not fault the service. Very easy to use web site to book and the all inclusive price CDW provides peace of mind.
CONS: Absolutely none to report.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fantastic service. Car ready when we arrived at the airport, clean and exactly as we'd ordered. Polite friendly staff.
CONS: Baby seat was broken - one strap missing that rendered it useless.

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent Service is all I can say. We were met our airport Plovdiv in Bulgaria taken on a 3 hour taxi transfer and picked up bang on time for the return transfer. Very Happy. And good value for money.
CONS: No Cons for us

 , United Kingdom () Service:   SKI & SNOWBOARD 
  Mature couple Customer review rating
Review: 6-Day Ski hire Pamporovo, Pamporovo
PROS: Great communication, excellent service and very proffessional. The cheapest we found definitely does not mean the worst. Will be using moto roads again. Thank you
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Friends and I have used motoroads return taxi service from Sofia to Bansko several times now, latest trip was for Xmas 2014, and have never had a cause to complain. Cars are always well presented and the drivers have always been helpful and, more importantly, on time and safe drivers. I have no problem recommending their services and will be booking again in February.
CONS: NONE.

 , Netherlands () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent timing with the flights arrival / departures. Got a free upgrade to a higher class due unavailability of my booked class. Overall very positive impression of good and efficient cost-wise service. I can recommend Motoroads against all their 'big name' competitors.
CONS: Nada

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I've rented cars four times with Motoroads and they have always been completely reliable with no problems at all. I wouldn't hesitate to recommend them.
CONS: The cars can be quite high mileage and sometimes fairly old, but again, I've never experienced any problems at all.

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We needed a car around Christmas and picked Motoroads.con randomly. The car we reserved was for some reason not available so we got a higher class (bigger, automatic gear etc.) naturally for free.. :) The car was delivered on time to the pointed address by a friendly Pearson… The car was clean in- and outside with no cigarette smell. Altogether we had unproblematic trip and uncomplicated renting proceed … Motoroads.con contributed to our pleasant stay in Bulgaria.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Great service as always, on time and feel very safe with the driver, Thank you (Sofia - Bansko)
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I have been using Motoroads for car rental in Bulgaria for several years now. Their service and employees are impacable. They deliver everything as promised. Never had a problem with a car, pick-up or drop off. They are open for business 24/7. Don't rent a car from the companies with offices at the Sofia airport. It's a rip off. Use Motoroads. They have the best prices and service. Thank you, Motoroads. I'm looking forward to my next car rental with you.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Used your company for the 5th time now and as always very happy with the service provided! Representative at the airport, on time and very helpful. Car provided was equipped with brand new winter tyres and very reliable. Represenative on time to receive car on our departure. Very happy with the service offered and the cost very competitive!! See you again next Winter, keep up the good work!!
CONS: None to report.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Excellent service. Excellent communications. Top banana!
CONS: None

 , Italy () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very good service.
CONS:

 , Israel () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Flora Apartments, Borovets
PROS: Service was grate. Driver came at time and was very friendly.
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Always a great service have used motoroads many times always friendly and on time very professional and reliable Want to book again for February for 5 people can I get a discount please?
CONS: Perhaps increase the price slightly and provide bottles of water and wifi

 , България () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Много сме доволни от услугите на фирма motoroads . Бяха точни и всичко беше изпълнено по план.
CONS: Като цяло всичко беше идеално. Единствено, когато звъняхме на посочените телефони беше лоша връзката,но това е незначителна забележка

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service - have now used car rental from Motoroads Bulgaria 3 or 4 times. Reasonable price and very good service every time. Very polite and clean personnel meet us every time - ON TIME - thank you
CONS:

 , United States () Service:   TRANSPORTATION 
   Customer review rating
PROS: We used Motoroads three times on our recent trip to Bulgaria. Our drivers were always on time or 10 minutes early. Overall this was a great way to take the stress out of getting from place to place in a country where we didn't speak the language.
CONS: Our driver had a bad habit of texting on his mobile phone while he drove. One time it almost resulted in an accident.
MOTOROADS REPLY:
Dear Derek Rottman, thank you for your kind feedback. We have placed an investigation already and will take all necessary measures to insure this will not happen again. Apology for the inconvenience.
Team Motoroads

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Up graded car picked up on time at airport.
CONS: Fuel cap leaked when fuel put in charged for puncture

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great people,great prices. I will recomend them to all my friends.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I have used your car rental services from Sofia Airport many times. You are always reliable and competitive. Thank you once again for an excellent service.
CONS: I have no relevant cons. If I wanted a brand new car every time then I would be asking for a different service.

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Great service, good rates, on time, easy process, good car, unable to fault anything, definitely would recommend using Motoroads for car hire
CONS: Nil

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
Review: Redenka Golf & Ski Club, Bansko
PROS: hired car for a two week holiday, was expecting vw polo got a Renault Megane 5 dr hatchback very nice upgrade THNAK YOU ps also arranged with Moto roads to give our sat nav to other friends booking with them. as the flight we were going out on they were coming in on winners all the way great service an on time used other companies and had to wait and then fill out hire forms just had to pay and then we were away thanks again
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Great online service. Very quick response time (questions per email were answered within hours). Scooter was delivered to point of exchange in good quality and with all extras ordered.
CONS: Had to wait 20 minutes at point of exchange (aiport) which is ok but could be bit better.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Чудесен сервиз и изключителни цени! Получих форд в чудесно техническо състояние. Прекрасно отношение на доставящия колата! Продължавайте в този стил и ще имате все нови и нови клиенти...Малко разочарование в последния ден, когато на летището разбрах, че съм ползвал 25 дена кола с просрочен годишен преглед. Момчета тези неща са важни и добре, че не бях проверяван по време на ваканцията си. Разбира се и мой проблем, че не съм погледнал, но нали затова се доверяваме на специалистите! Ще ползвам отново услугата :)
CONS:

 , Испания () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Minalata godina polzvahme uslugite na Motoroads kato naehme edin avtomobil pod naem za 25 dena za prebivavaneto ni v BG.Avtomobilat beshe opel corsa ostanahme mnogo dovolni ot avtomobila i nai veche ot otnoshenieto na horata koito ni go predostaviha za sajalenie . . . . . . Blagodarim.
CONS:

 , България () Service:   CAR RENTALS 
   Customer review rating
PROS: Благодарим, радвам се да видя че в България се работи в положителен смисъл,скоро ще ползваме отново вашите услуги. Gracias el coche era una ganga asi que muy bien sorprendidos.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Luna Hotel, Golden Sands
PROS: Motoroads.com very trustble provider website very helpful for find all the information to visit bulgaria i would raccomended to everyone
CONS:

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I've used Motoroads already 3 times and the service is always perfect, the cars are clean the drivers are very pleasant and polite and the transfers Sofia-Bourgas just fly by. I would recommend the company to anyone, who seeks transportation services in Bulgaria and I would definitely use their services again.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
   Customer review rating
PROS: Great side easy to use well recomended
CONS: Having to complete this questionere

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Used your airport transfer for many years and always an excellent service.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Доволна съм, мога да разчитам на вас, обслужването е на ниво.
CONS: Леко и безпроблемно от начало до край

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We had transfers from sofia airport to Nikopol area for my family of 3 adults and 5 children (one less return trip) we found motoroads an excellent service, no extra charge for extra passenger at the last minute. I found the company very reliable and great value for money. I would definitely recommend to anyone for whatever your needs.
CONS: none

 , Canada () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent service, good price, easy to book. Will certainly use you again .
CONS:

 , България () Service:   CAR RENTALS 
   Customer review rating
PROS: Здравеите!Искаме да изразим нашата благодарност към служителите на фирмата,за професионалното обслужване и коректност.Несъмнено ще продължим в бъдеще да ползваме вашите услуги.Продължавайте в същият дух! На добър час!!!
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I rented a car from you guys this year again and I am very pleasant with the service you provide! thank you Hristo for your help! reservation # 1110-3010SMR030814A Thank you!
CONS: none

 , Belgium () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Very good service for transport between Sofia airport and Pazardjik and return. Always on time and good driver.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Prepora4vam gi ,nikakavi problemi ,edinstveno kolata be6e razli4na ot tazi koiato pora4ax ,no be6e sa6tia klas Recommended ,good service
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The car I chose was very nice and clean. The service from the representative was also very good and he was very helpful. My contact with the office was also very good and they were very accommodating when I asked to change the return time of the car.
CONS: Nothing really, I was very pleased with the service.

 , Canada () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We booked a rental car from Motoroads.com again like last year to travel on Bulgaria. Our flight from Rome, Italy landed in Sofia with 2 hours delay. However, representative from car rental company, nice young lady was awaiting us. Everything was smoothly and excellent. We spent 15 min to finish the paper work, got the keys and voila: we were behind the wheel. Good things with Motoroads that they always strive to give you the best service. Nice job. Thank you. Please keep it up!
CONS: None

 , Canada () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We booked a rental car from Motoroads.com again like last year to travel on Bulgaria. Our flight from Rome, Italy landed in Sofia with 2 hours delay. However, representative from car rental company, nice young lady was awaiting us. Everything was smoothly and excellent. We spent 15 min to finish the paper work, got the keys and voila: we were behind the wheel. Good things with Motoroads that they always strive to give you the best service. Nice job. Thank you. Please keep it up!
CONS: None

 , Россия () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: я заказывала трансфер из аэропорта до отеля в г. Салоники, Греция. Рейс мой был задержан на целый час-полтора, однако, водитель - очень вежливый, дождался, помог довезти чемодан до машины, по дороге рассказал, вернее сориентировал по расположению достопримечательностей относительно отеля. В общем, впечатления остались положительными!
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
Review: Emberli Apart Hotel, Lozenets
PROS: MAGNIFICENT SERVICE, GOT US TO BOURGAS AIRPORT ON TIME ,AS THE PLACE WAS FLOODED. AND NEAR UNEMPASSIBLE. 16/7/2014 GREAT JOB REALLY NICE PEOPLE
CONS: NONE NONE NONE

 , Israel () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: good service, nice people, good price, flexible.
CONS:

 , Belgium () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Very good service for transport between Sofia airport and Pazardjik and return. Always on time and good driver.
CONS:

 , Италия () Service:   CAR RENTALS 
   Customer review rating
PROS: MOTOROADS FOR EVER!!!! Izkluchitelno profesionalno otnoshenie,.Kolata beshe v perfektno sustoqnie i nai- vajnoto e che poluchix tocno tazi kola koqto jelaex.Nqmam nito edna zabelejka.Sled edin mesec imam otnovo putuvane do Bulgaria i nqmam turpenie da se oburna kum vas.
CONS:

 , Russian Federation () Service:   MOTORCYCLE RENTAL 
   Customer review rating
Review: Hotel Calypso, Sunny Beach
PROS: Все очень понравилось, спасибо!
CONS: Хороший сервис, быстро и вежливо. Спасибо!

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, good price, flexible pick up and drop off, easy to book. Will certainly use you again - thank you.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: It is always a pleasure to use your service. Your drivers are polite , considerate and courteous. We have an apartment in Razlog and therefore use your service every time we travel from London to Sofia. It is always reassuring to be met by one of your drivers at the airport and to be escorted to Razlog right outside our accommodation. It it is also great that your driver will always stop for a ten minute coffee break half way through the journey so that we can stretch our legs and have a comfort break. Thank you once agin for an excellent service and as usual I will continue to recommend your service to all the owners that I meet regularly.
CONS: There is nothing that I would like to add here.

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Добрый день!Арендовал автомобиль в феврале 2012 года в аэропорту Софии, Suzuki Vitara.Цена аренды автомобиля была отличная , все прошло безупречно: встреча , выдача машины. Автомобиль технически исправный, что очень выручило во время снегопада в горах. Что особенно приятно-в машине поместились и трое детей и весь багаж. Рекомендую всем пользоваться услугами компании.
CONS: нет


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