Customer Reviews - Page 2

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MOTORCYCLE
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 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Често наемам автомобили от тях. Изключително коректни и любезни. Имам им пълно доверие и то се потвърждава при всяка среща. Браво на целия екип! Привилегия е да бъда техен клиент.
CONS:

 , Sweden () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Rented a Honda Africa Twin at Malaga airport. Very friendly and professional staff (Paco) was there with the bike to meet me. Easy pick-up without any hassle. Bike was in perfect condition and Paco even offered me “suggested routes” up in the mountains. Drop-off was equally easy, dropping bike off just outside the airport terminal.Very smooth. Overall an excellent, FIVE STAR experience and highly recommend!! ..
CONS: A “discount voucher” for return customers should be offered.

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: very good service, friendly and professional stuff in Mallorca, service exceeded any expectations, 5 stars out of 5. highly recommended!
CONS: none

 , Spain () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Muy profesionales! Excelente servicio , coches y atención al cliente. Mucha transparencia en todo momento . Sin duda alguna es la mejor empresa de rent-a-car en Bulgaria. Recomendable al 100%.
CONS: None

 , Canada () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: ОТЛИЧЕН СЕРВИЗ,БЛАГОДАРНОСТ НА ЦЕЛИЯ ЕКИП НА МОТОРОДС!! ЦЕНИ И ОБСЛУЖВАНЕ С КЛАС ,ПО ДОБРИ ОТ МНОГО ОТ "ГОЛЕМИТЕ" В ТОЗИ БИЗНЕС,АКУРАТНИ И МНОГО ТОЧНИ С ВРЕМЕ,ИНФОРМАЦИЯ И УСЛУГА ЗА КЛИЕНТА ПОСЛЕДНИТЕ ШЕС ГОДИНИ ПОЛЗВАМ САМО ТЕХНИТЕ УСЛУГИ И АКО СА ВСЕ ТАКА И ЗАНАПРЕД,НЕ БИХ СИ И ПОМИСЛИЛ ДА ГИ ЗАМЕНЯ ПРЕПОРЪЧВАМ НА ВСЕКИ, КОЙТО НЕ Е ПОЛЗВАЛ ТЕХНИТЕ УСЛУГИ-ОПИТАЙТЕ, БЪДЕТЕ ВЗИСКАТЕЛНИ КЪМ ВСЕКИ ДЕТАИЛ....И ЩЕ СЕ НАСЛАДИТЕ НА ПРЕСТОЯ СИ С ВЪЗМОЖНОСТА ДА ПОСЕТИТЕ ВСЯКО ЖЕЛАНО ОТ ВАС СЪБИТИЕ,,,НАВРЕМЕ ,УДОБНО И БЕЗ ПРОБЛЕМНО! БЛАГОДАРЯ ВИ ТИМ МОТОРОУДС, ВИЕ СТЕ ОТ НАЙ ДОБРИТЕ!! ДО НОВИ СРЕЩИ....
CONS: НИКАКВИ ЗАБЕЛЕЖКИ!!!

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: excellent safe driver Lubo, really informative guy and right there waiting on both legs
CONS: none

 , Sweden () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden
CONS: None

 , United States () Service:   CAR RENTALS 
   Customer review rating
PROS: Moto Roads is a great company to rent from. Great service and the cars are good. They make sure to respond quickly and will even deliver the car to the place your staying and pick it up. The convenience is unsurpassed. I have rented already over 4 times and will book again soon. Keep up the great job!!!
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I travel to Bulgaria several times a year and have rented cars from Motoroads for the last few years. The level of service is excellent. A good selection of cars that are clean and always ready for when you arrive.
CONS: None

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We got our Kia Rio on our arrival at the Sofia airport. The car was comfortable in every respect for us and our son. The rental procedure was easy and quick, the staff is competent and friendly. We had no problems traveling through the country.
CONS: The construction of the front apron does not allow to drive on dirt roads.

 , България () Service:   ATV & QUAD 
  Solo traveller Customer review rating
PROS: Благодаря на екипа на Motoroads за бързата реакция по организирането и наемането на АТВ в Боровец! Изживяването беше много приятно, придружаваше ни много мило момиче за водач, съобразявайки се с условията и моите умения!
CONS:

 , Spain () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We have rented two cars for 8 days in Bulgaria. Very good service. Good cars. Delivery in hotel an drop off in airport, all on time, quickly and without problems. Friendly service. If we travel forward to Bulgaria, we'll repeat!
CONS:

 , Обединеното кралство () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Много съм доволна от услугата. Чудесна и комфортна кола. Няколко пъти ползвам фирмата, никога не съм имала проблеми. Препоръчвам ви на приятелите си, благодаря ви!
CONS: Нямам

 , France () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: We rented a 1200 GS BMW in Faro Portugal. The bike was in excellent condition, absolutely clean and we didn't have any issue with it once we became familiar with the electronic. The personnel was very friendly, competent and honest. I received a reimbursement as they realized there had been apparently an error on my reservation.
CONS: The bike had a top case but no foam cushion for the passenger so it was a bit rough and uncomfortable after several hours of ride. this little equipment which exists would be welcome as a standard

 , France () Service:   CAR RENTALS 
   Customer review rating
PROS: Depuis quelques années maintenant, nous avons pris l'habitude de louer un véhicule chez MOTOROADS lorsque nous nous rendons en Bulgarie. Le service est absolument parfait. Notre avion avait plus de 2 heures de retard, si bien que nous sommes arrivés à l'aéroport de Sofia à 3 h du matin, au lieu de 00H40. Quelqu'un nous y attendait, si bien que nous avons pu récupérer la voiture, en dépit de l'heure très tardive (ou très matinale...). Systématiquement, nous trouvons de la monnaie dans la voiture, ce qui nous permet de régler le parking. Ces détails rendent la chose très très agréable. Nous louerons de nouveau un véhicule chez eux : cette société est pour nous une référence! :)
CONS: RIEN

 , Швейцария () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Alles hat bestens geklappt. Das Auto war fast neu, sehr sauber, der Kindersitz war zwar von den weichen, hat aber seinen Zweck gut erfüllt, das Auto war voll getankt, sogar Sonnenblende für das Kind war vorhanden. Der Service ist super. Wir sind mit dem letzten Flug angekommen, man hat aber um Mitternacht auf uns am Flughafen gewartet. Bin sehr positiv überrascht und werde mit Sicherheit wieder bei Motoroads buchen. Danke für alles!
CONS: Es gibt nichts Negatives zum berichten.

 , Cyprus () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Hired a mini Van for 9 people. Driver arrived in time at Thessaloniki Makedonia airport and was polite. A second key was dispatched via courier service as soon as we informed the company there was problem with the car key. Car was in good condition. No questions asked or further checks regarding the car condition when returned, as it was fully insured. Company was responsive in Viber messages and telephone calls. Happy with overall service. I would recommend the company.
CONS: Although a second key was received the next day after informing the company that there was a problem with the one we had, I would suggest the company to provide a backup key to the driver during vehicle collection if possible.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Have used this company for many years for our transfers to Bansko. Our trip out this August was as reliable as all our other trips with safe, courteous drivers. No hesitation in recommending Motoroads.
CONS: None at all.

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I rented a BMW R1200GS in Faro a couple of weeks ago. Pefect bike, brandnew and with all possible accessories available. I had a wonderful trip through the Algarve. The bike was handed out by Hertz who's locaton is conveniently close to the airport.
CONS: Herz does not accept AMEX for Bikes. Which was a surpise to me because I always AMEX when renting cars because AMEX covers all my extra insurances on the rental. This could have been communicated when renting the Bike. Furthermore all was more then great!

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We rent car for the second time in a row and are very satisfied with the service. And next time we will again rent a car from you.
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Once again a very good job - good service, good car, no problems at all. See you in October.
CONS: no cons

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have used Motoroads for a few visits now from Sofia Airport and on each occasion their service has been first class. Their representatives have always been polite and helpful and the cars clean and reliable. The booking process from the UK was extremely easy and we will have no hesitation in using them again.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Excellent service. Punctual and efficient. Good driver, smooth journey Sofia to Bansko.
CONS: None

 , Cyprus () Service:   CAR RENTALS 
   Customer review rating
PROS: I rent a car in may and also in July. The service was grade and the cars new and in Excellent condition .Also in May they upgraded our reservation. The quy in varnas airport was fantastic. Looking forward for the next time
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I have used these services several times and have all ways been happy with the service the cars are clean and mechanically good my only issues with the service is I have never been given the model of vehicle that I actually booked but as I said previously the cars are in good condition
CONS: Different spec vehicle supplied not what I booked

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Have used Motoroads for the last 2 years, since we started to visit Bulgaria. Fantastic service, the Sofia Airport pick up is hassle free. Cars always clean, great and safe to drive. Will continue to use Motoroads
CONS: NONE

 , Denmark () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We used Motoroads.com this summer, when we visited Bulgaria. We arrived to Varna Airport 30 minutes later than expected - but the driver was waiting for us in the airport. The driver was a very nice an polite lady - and we were safely driven to Sveti Vlas. I will recommend Motoroads.com.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I have been using Moto Roads to transport me from Varna Airport to Byala for the past 6 years. The level of service is amazing. The booking process is quick and easily accessed. The driver who picks me up is amazingly punctual, professional and friendly. I cannot rate Moto Roads highly enough. A Five Star Service. Thank you!
CONS:

 , Czech Republic () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We were group of 11 friends with children and one friend on wheelchair. We rented minubus from Bourgas airport to Primorsko and back. Our minibus with driver was ready and waited for us on Bourgas airport despite our fly delay. The way back was perfect too - few minutes before ordered time came driver with minbus in front our apartments. Excellent and professional service - we'll be use Motoroads again next time, and we are very happy to recommend them.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Fantastic customer service. Very friendly. The gentleman helped us very much. Great car. Thank you
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I always use Motorized for car hire when I travel to Bulgaria as I know I can rely on them to provide a reliable clean car at a competitive price by a friendly member of staff all this backed up with friendly smile, priceless.
CONS: Up to now I have nothing to complain about always received great service

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service and nice rental cars! Customer service was wonderful!!!
CONS: None

 , Обединеното кралство () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Много сме доволни от МОТОРОАДС! На пристигане, не получихме колата която бяхме резервирали, а по нова. Обясниха че са имали проблем с колите в този ден, ние не протестирахме, разбира се. Обясниха ни всичко по колата. Детската седалка бяха объркали, но веднага се погрижиха да я сменят с подходящата. Нямахме никакви проблеми с колата и хората които ни я доставиха! Ще използваме вашите услуги отново! We were very pleased with MOTOROADS! On arrival we were told we are getting different car from what we have reserved, due to some issues, but the car we got was much better. The lady explained everything about the car. They had put the wrong car seat, but quickly changed it . We had no issues with the car at all or the people who delivered it. We will definitely use MOTOROADS again!
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Ползвам услугите на Motoroads при пътуването ми до България вече втора година. Аз и семейството ми сме ползвали трансфер и автомобил под наем. Искам да подчертая високия професионализъм на служителите, винаги са на уреченото място точно навреме, любезни.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: The cars are in perfect condition. The staff of the company treat very well the clients with professionally attitude. Definitely I recommend this rental company.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: This company is the greatest! Organised a transport/taxi to Rila monastery a day before the trip. The payment was approved immediately and my worries were resolved with ease. The gentleman who answered the phone was very professional and our driver Hristo very safe and conscious. Really can not rate this company highly enough. Superb service and THANK YOU for the great experience! Vikki, Clive and Ari
CONS: None. This company is simply brilliant. When I go to Bulgaria back I will use them again!

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много доволен съм от Мотороадс. Не ги използвам за пръв път и винаги са ме впечатлявали с коректното си отношение и искреността си. Бих препоръчал на всеки. I'm very happy with Motoroads. It's not the first time I'm using them and I'm always pleasantly surprised by their good customer service and honesty. I would recommend them to anyone.
CONS:

 , САЩ () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: The company was very responsive to questions we had. The representative over te phone was very friendly providing great customer service. The company allows for pick up and drop off of the car at specified address which makes is very convinient for the customer especially if no other method of transportation is available. Great option. I would definitely rent a vehicle from the company again if needed.
CONS:

 , Deutschland () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Wir hatten einen Renault Clio Kombi als Leihwagen in unserem Urlaub in Bulgarien. Wir waren mit der Abwicklung des Fahrzuges sehr zufrieden. Haben das Auto in einem Hotel entgegen genommen, hier war der Mitarbeiter überpünktlich. Auch die Abgabe des Wagens am Flughafen in Sofia gib problemlos über die Bühne. Wir würden jederzeit wieder einen Leihwagen bei Motoroads ordern.
CONS: Einziger kleiner wehrmutstropfen war, dass die Batterie der Keycard etwas niedrig war, sodass wir bei einem Ausflug das Fahrzeug nicht mehr abzuschließen konnten. Hier zeigte sich jedoch der super Service der Motorodas. Die Batterie wurde kurzerhand unkompliziert gewechselt.

 , Германия () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Два пъти наемам автомобил от MOTOROADS. Истинско удоволствие е да се работи с тази фирма- точни, любезни, готови по всяко време да доставят или приберат автомобила. Перфектно обслужване, добри цени, чисти и изправни коли! Благодарности на екипа! Ich kann MOTOROADS nur weiter empfehlen !
CONS:

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Rented a BMW 1200 GS Motoroads Barcelona for a 6 day trip Pyrenees. Maria of Motoroads is very helpfull in the planning, answering questions and solving problems. Good service of Motoroads and quick answers on e-mails. I can recommend Motoroads, ask for Maria! Don't forget the N260 in your route, a perfect road for bikers.
CONS: None.

 , United States () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We had a stellar experience renting cars from Motoroads on two separate occasions. Their cars were in good shape and quite new. They handled all the paperwork needed to travel to Macedonia on one of the rentals. And they are very flexible about pickup and drop-off locations so we could start our rental at the airport or central bus terminal and finish at either. The customer support is quick and thorough as well; if something is amiss, they will fix it. They may not be the least expensive option around, but they offer good cars at a good price, with lots of extras to make your experience a smooth one. We believe in using local companies for renting cars, and Motoroads justifies our practice.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: Много доволен. Не съм имал никакви проблеми досега. Препоръчвам силно. 👍👍
CONS:

 , Lebanon () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: I spent my honeymoon vacation in Istanbul, and had a Vespa rental riding all over the country along with my wife. It wouldn't be possible without Motoroad's support and preparation of the bike I chose and enjoyed riding. Thanks for your service, do check them out for future booking and I recommend you choose a motorcycle!
CONS: Great service and humble people nice treatment, my only wish if I had the rental bike washed :D but not an issue I still recommend!

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Once again a great job - reliable staff and car. See you again at the end of July.
CONS: none

 , Обединеното кралство () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Здравейте, В края на юни наех кола за 4 дни и бих искал да изкажа благодарнорст и голямо удовлетворение от екипа на Мотороудс. Колата беше в отлично състояние , с две думи чисто нова на достъпна цена. Препоръчвам на всички, които не са пробвали компанията да го направят, защото си заслужава. Също така екипът в София е винаги мил , любезен и винаги професионален. Благодаря ви, че ви има. С Уважение, Владимир Чангалов
CONS: Нямам такъв.

 , Израиль () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Спасибо большое за вашу работу. Прекрасно встретили в аэропорту, все рассказали. Даже мелочь дали за стоянку заплатить. Залог на карте не большой. Очень удобно. Брали Кая Сиид. По горам слабовата, но экономична для бензина. Ночью перед рейсом вернули около входа в аэропорт. Машина была новая, без царапин. Такую же и вернули. Перед аэропортом за пару км, есть АЗС, где можно помыть машину перед сдачей.
CONS:

 , United States () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: We rented the bmw1200RT to tour Italy. Awesome!! Maria is very helpful in arranging everything with Hertz ride in Rome. Daniele Delucia was very helpful explaining all great features of the bike. The bike and helmets were flawless and new.
CONS: 3rd party billing process.

 , United States () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Top service. Curteous.Very clean car. Travelled from Varna airport.
CONS:

 , Canada () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We rented a transport from Sofia airport to Bourgas. Our flight was delayed with almost 2 hours but the driver waited for us. Great guy. We had no problems on the road. He stopped us for a coffee along the highway. I would recommend this company anytime to everyone.
CONS: No such


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