Customer Reviews - Page 2

Page 2 Customer feedback » Review services
 , Canada () Service:  Car rentals
  Family with children Customer review rating

PROS: We are using this company for years and they always provide excelent service . This year they give us Toyoto Corola Station Wagon Hydrid . This is an excellent car . i strongly recommend this company.
CONS: No

 , United Kingdom () Service:  Car rentals
  Group of friends Customer review rating
PROS: This is the fifth time we have used the services of Motoroads and as always everything was flawless. Always accurate and correct, always smiling and ready to help. If you need to pick up the car earlier, no problem. If you need to return it later, they are still available. If you need it, they can also deliver the car to Musala mountain. Therefore, we will continue to use their services.
CONS: There are none

 , Belgium () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: We rented a Royal Enfield Interceptor with side cases. the bike was in perfect state and had no Issues. We made a tour in south of Spain and had a beautiful trip in the Sierras (+ 1.000 km). Love the service and ease of renting! thx!
CONS: -

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: I had ordered 300cc scooter in Athens directly at the airport. I have to say that everything went extremely well All the paperwork could be completed in advance before boarding (via Viber). The device was technically flawless and was a lot of fun. I had my helmet, kidney belt and luggage net with me, but the topcase and second helmet could be reserved in advance. With the transfer of the deposit, nothing stood in the way of the 5-day short trip. The return, including the return of the deposit, was also quick and uncomplicated. 100% recommendation
CONS: Maybe a little short on time to only start the documents such as a copy of the driver's license and registration on the day of arrival

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Outstanding service as always
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: The car I rented was a perfect Toyota Corolla Hybrid- 2023. Unlike other companies that kept my deposit for more than 3 weeks, "Motor Roads" were correct, after the inspection they returned my deposit. They met and sent to the airport for free. I will contact them again because they are very correct, with a professional attitude and provided the car I wanted. I recommend them!!
CONS: none

 , Germany () Service:  Motorcycle rental
  Group of friends Customer review rating

PROS: I rented an immaculate BMW 1250 GS for 9 days from Team Motorcycle Rental Europe in Malaga. The tires (Metzler Karoo) were almost new and thus well suited for my longer tour (3,300 km). Both, handover and return were flawless and very friendly. This landlord I recommend with pleasure.
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Suzuki V-strom 250 rented in Madeira. The moped had about 40,000 km on it, but was in very good condition. Service was quick and friendly, everything was fine
CONS: nothing

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: As usual waiting at the airport upon arrival with the car, quick formalities, and drive away, no problems with the car at all, have used Motoroads every year for many years, always polite and a smile always makes the day better, nice people to do business with.
CONS: none

 , Switzerland () Service:  Motorcycle rental
  Mature couple Customer review rating
PROS: Rented a KTM 1290 Adventure with complete set of panniers and top case from 28.03.2023- 03.04.2023. Easy in all aspects, free airport shuttle, very nice staff at rental point. Bike perfect, not a glitch. Many more bikes available. My future go to place for rentals in Malaga.
CONS: None

 , Germany () Service:  Motorcycle rental
  Group of friends Customer review rating

PROS: Malaga: Good contact, landlord proactively contacted us on the morning of the rental day. Free shuttle from the airport to the parking lot. Received a new and a 6 year old motorcycle. Uncomplicated processing. Case, top case and lock included. Nice contact at the transfer point. Return uncomplicated.
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: It's my 5th time using the Motoroads service. Always easy to book, use and return the vehicle. No complications or hidden charges that's what I like. Strongly recommend them. Thank you guys!!
CONS: No

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Just returned from a motorcycle trip in morocco. If you are an adventurous person this is definitely a must trip! I rented a motorbike in Casablanca and drove around the south of Morocco! the motorcycle was delivered to the hotel, the qualified employees of the company quickly handed over the documents and I immediately set off! I'm heading north next time! and definitely with MOTOROADS!!! Thanks guys, you are the best!!!, Best regards
CONS: none

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating
PROS: Always correct service. And if something is wrong, it is quickly taken care of. And they aren't expensive either. I have rented several cars there and am very satisfied.
CONS: there are none.

 , Sweden () Service:  Car rentals
  Family with children Customer review rating

PROS: Rented a car for a week in Bulgaria. Overall very satisfied. Prompt and nice customer service through email. Convenient and hassle-free pick up and drop off. Almost brand new and very nice car. Not the cheapest - but arguably best value for money. Good Insurance coverage included.
CONS: none

 , Spain () Service:  Transportation
  Family with children Customer review rating
PROS: We have been using the services of this company for more than 10 years, twice a year the service is perfect, they are punctual, very friendly, they adapt to all the proposed changes and the vehicles are impeccable. You can't provide better service.
CONS: None

 , Germany () Service:  Transportation
  Group of friends Customer review rating

PROS: Hello from Berlin, no distance is too far for us ... we are happy to accept a long journey to Sofia and the 3.5 hour drive to Pamporovo for many years and we will be back! First class reliable service from booking including reception & the journey SAFE AND QUICK to your destination, we are always enthusiastic and say thank you especially to our driver Miro! GREAT SERVICE
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Always good service from Moto Roads I've been using them for over 5 years recommend then 100% Thanks guys...
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: The service was at a high level. We've used Motoroads for the past 15 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future. Nothing negative to share over the past 15 years we've been using their services!
CONS: none

 , Austria () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Rented a R1250GS in Jan 2023 in Malaga with unlimited mileage. Perfect bike, perfect service, perfect price
CONS: None

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: Great service, easy collection and drop off. Will use again.
CONS: None

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Extremely good service. Everyone was very kind. The guy who gave us the car was extremely patient and kind. The whole organization was on point. The car was clean and in very good condition. All terms of the contract were met. I recommend this company. I will use their services again. Thanks! 😊
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: I have hired a car several times in the last couple of years. So far, so good! Excelent service and support Would recommend, Vasil
CONS: none

 , Austria () Service:  Motorcycle rental
  Group of friends Customer review rating
PROS: Everything went super smooth. first contact in April, clarifying a few details. made the booking in June, picked up the bikes (2x Tenere 700, 1x BMW 850, 1x BMW 750) in October. From first contact to returning the bikes everything was simply perfect and without any hassle. Super friendly and nice people in Marrakech + outstanding service (they even came up with some alternatives to our planned tour). Highly recommended and we will for sure use the service again.
CONS: none

 , Belgium () Service:  Car rentals
   Customer review rating

PROS: Very good service overall. Motor road is very responsive and helpful. The car was well maintained and car pick up at Sofia terminal happened smoothly. Thank you. Please keep up with this good service for an excellent price! I would recommend strongly Motoroads if you look for a good service for an excellent price and quality of service, King regards
CONS: none

 , Switzerland () Service:  Car rentals
  Solo traveller Customer review rating
PROS: That’s the fifth time I’ve booked a car with Motoroads. The service was impeccable, the car was delivered to the airport as always on time, the vehicle was in top condition. I had to change the place and time for the handover and that was also uncomplicated and easy, thanks to their friendly and flexible staff.
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: The most correct! The best and best prices. I have been their customer for years.
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Everything went smoothly and without any problems. The service in Athens was great. I will certainly contact MotoRoads again for my next booking.
CONS: none

 , United States () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Easy pick up/drop off. Motorcycle in good condition, full luggage options.
CONS: None.

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Pleasant staff and perfect service contributing to the good experience.
CONS: I don't have

 , Ireland () Service:  Car rentals
   Customer review rating

PROS: Hired car for 3 days at very good rate.We were greeted at burgas airport arrivals and shown to our car by a very pleasant man and all paper work signed and on the road in 5 mins and on return out deposit was exch as need for the keys and away we went..will definitely use again in a few months time when I am back.Would recommend highly. Thanks, Niall
CONS: none

 , United Kingdom () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: The second time I have used motoroads. Fist in Nice then this time in Malaga. Excellent service. Very friendly and helpful. Both occasions the bikes were in fantastic condition. Will definitely be using again. Far better than other motor cycle rental firms I have used.
CONS: Name.

 , United Kingdom () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: The second time I have used motoroads. Fist in Nice then this time in Malaga. Excellent service. Very friendly and helpful. Both occasions the bikes were in fantastic condition. Will definitely be using again. Far better than other motor cycle rental firms I have used.
CONS: Name.

 , United States () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: When the motorcycle I wanted was not available in Marseille, they got me in touch with Motoroads in Nice. The staff was friendly, thorough, and helpful. The motorcycle was well maintained and ready for me at the appointed time. The cost was competitive. There were no issues. I would/will use this service again!
CONS: No negative comments

 , United States () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: When the motorcycle I wanted was not available in Marseille, they got me in touch with Motoroads in Nice. The staff was friendly, thorough, and helpful. The motorcycle was well maintained and ready for me at the appointed time. The cost was competitive. There were no issues. I would/will use this service again!
CONS: No negative comments

 , France () Service:  Car rentals
   Customer review rating
PROS: At the risk of sounding trite: we have been using the services of Motorroads for 8 (or 9) years now, and we see no reason to look for an alternative. We are more than happy with the prices, the quality and maintenance of the cars, the quality of service, etc., etc. It's great when good things don't change!
CONS: We have no negative comments!

 , Germany () Service:  Transportation
  Family with children Customer review rating

PROS: We had booked a transfer from Bourgas to Obzor and back. Both drivers were on time and very nice. They were very helpful and had the child seats we requested.
CONS: none

 , Italy () Service:  Car rentals
  Family with children Customer review rating
PROS: Your service is exceptional, your efficiency, availability and kindness distinguish you. I chose your company based on the reviews, which evidently had anything but the formality, expressing true sincere satisfaction. I have to admit that they are indeed real. In addition to the norm, I then received a surprising upgrade that made my holiday even more beautiful. Greeted at the airport with a sign of your name, and taken back to the airport after the car has been checked at the end of the journey. My vote for you is 10 cum laude. Thank you
CONS: none

 , Malta () Service:  Car rentals
  Group of friends Customer review rating

PROS: Excellent service. There was a person waiting for us at the airport even though flight was delayed. The van we rented was in great condition. The customer service overall was perfect. Kind employees and helpful. Will definitely use this company again. Highly recommend!
CONS: Everything was good.

 , Ireland () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Thank you very much for the rental, the staff is very communicative, speaks English, I recommend it
CONS: none

 , United States () Service:  Car rentals
  Family with children Customer review rating

PROS: I used Motoroads services this year (2022) already for the 3rd time for car rental and 3-4 times for transfer. They were at the same high level as before. It so happened that the vehicle I had seen was not available. Motoroads offered me another vehicle in the same class that turned out to be a brand new 2022 model in excellent condition. I received the car at Sofia airport, the Motoroads associate was kind enough to pick up the car back from our hotel in Sofia on a day off. I recommend Motoroads for both car rental and transfers.
CONS: Absolutely nothing.

 , Austria () Service:  Motorcycle rental
  Mature couple Customer review rating
PROS: Great service, fast and uncomplicated. Multilingual, very friendly and professional staff.
CONS: No

 , Israel () Service:  Car rentals
  Mature couple Customer review rating

PROS: The service that MotoRoads provided was excellent! Very nice staff.
CONS: None

 , Germany () Service:  Transportation
  Family with children Customer review rating
PROS: I have been completely satisfied with the shuttle service with the trip from Sofia to Pazardhzik for well over 10 years Drivers are always very helpful and nice. The costs are also very reasonable. Will continue to use this excellent service
CONS: none

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating

PROS: Several times we rented a car with Motoroads, the last time in August 2022, and we were always completely satisfied: perfect and friendly handling, good car and and decent rates. Next time again!
CONS: none

 , Ukraine () Service:  Car rentals
  Mature couple Customer review rating
PROS: Very comfortable service, kind and polite staff - everything was just perfect. Highly recommend.
CONS: none

 , Ireland () Service:  Car rentals
   Customer review rating

PROS: Friends, I will be short but comprehensive...!!! An incredible and luxurious trip, this time we were also with our friends from Ireland and they were impressed by the services of Motoroads...!!! Until the next meeting...September...:))
CONS: none

 , Switzerland () Service:  Car rentals
  Mature couple Customer review rating
PROS: We were once again in Bulgaria from 15.08.- 05.09.2022 and rented a car from Moto Roads for the fourth time. It worked, as always, excellent, the car (a newer Renault Captur) was handed over to us at the airport, delivery was then on 05.09. at 06:10! also at the airport directly in front of the entrance, to our complete satisfaction, we will also book in the future only with Moto Roads, by the way at a very good price, thank you!
CONS: Booked 4 times, no negative experiences!

 , United States () Service:  Transportation
  Family with children Customer review rating

PROS: Absolutely great service. I used them twice in the past seven years and both times they performed as expected. Clean cars, kind and safe drivers. Last time my flight was canceled and the air company kept rescheduling my flight. So, I kept rescheduling my pick up time with Motoroads. They were very flexible and accommodating! Highly recommend for everyone who needs transportation services in Bulgaria.
CONS: None


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