Page 2 » Customer reviews for service

Rented a BMW 1200 GS Motoroads Barcelona for a 6 day trip Pyrenees. Maria of Motoroads is very helpfull in the planning, answering questions and solving problems. Good service of Motoroads and quick answers on e-mails. I can recommend Motoroads, ask for Maria! Don't forget the N260 in your route, a perfect road for bikers. Robert2018-07-07
Page 2 Customer feedback » Review services
 , Japan () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very important.
CONS: Everything went perfectly .

 , България () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Изключително сме доволни от професионалната услуга на офиса в Барселона, Испания. Мотоциклетите бяха в отлично състояние. От офиса реагираха своевременно със замяна на аварирал мотоциклет по време на мото тура. Искрено препоръчвам предоставяните от MOTOROADS услуги за отдаване на мотоциклети под наем! Благодарности на управителя на гаража/офиса в Барселона, Испания.
CONS:

 , Russia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Quite by accident, the first time I rented a car in your agency. And now, I'm quite sure that I made the right choice. Over the past two months, I rented a car at your agency three times in a row. I should note the punctuality of your employees who deliver the car at the declared address and the excellent condition of the cars!
CONS: The agency is worthy of respect.

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very profesional service! Thanks.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Collection from the airport from a friendly driver who helped with our bags. Good journey to Bansko - Would use again. Return journey equally as good - a different driver and very friendly - Good English.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service. Very good communication . Defiantly will use Motoroads again.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fabulous service and prices. They couldn’t be more helpful. Use them every year, wouldn’t use anyone else!
CONS:

 , Россия () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good communications via email. Quick confirmation. Reliable partners in place of rental (Munich, Germany)
CONS: Motobike was in good condition but not new as it was mentioned in advertising

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very positive experience overall, the car i rented was in excellent condition, the staff is very professional and responsive to any queries.
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very convenient.
CONS: Everything went perfectly.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Fantastic bike and service. Couldn't have asked for more. Bike in great condition and collection and drop off could not have been smoother.
CONS:

 , Slovakia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I`m quite frequently travelling to Bulgaria and always using Motoroads services for car rental and airport transfers. We always got perfect, reliable services from professional and helpful Motoroads people. Any problem with very late arrivals (e.g. Wizzs-air at 01.00 a.m.) and car returns at city addresses. I do recommend Motoroads to friends and colleagues.
CONS:

 , Швейцария () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Ich habe im April 2018 zum zweiten Mal bei Motoroads ein Auto gemietet. Mein Flug wurde umgebucht. Die Kommunikation per e-Mail war sehr schnell. Ich bin spät am Abend in Sofia gelandet.Die Übergabe verläuft immer schnell und unkompliziert.Die Mitarbeiter der Firma sind sehr freundlich und hilfsbereit. Das Auto war immer Top und sauber. Ich kann Motoroads nur weiter empfehlen und werde auch in Zukunft bei Motoroads Mietwagens buchen. Danke sehr und weiter so. Freundliche Grüsse Rogantini
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very happy with the service.Perfect timing on pick up and drop off,without any delays.Reliable car in very good condition. Friendly staff.100% recommended.Thank you,Motoroads. I’ll see you again.
CONS:

 , Canada () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very good service. Clean and reliable car. Will recommend to all my friends.
CONS: Navigation was not updated.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good
CONS: Very good

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very profesional servese. Thanks
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Always use for rental for family in winter just done a transfer for first time excellent in both cases used for 7 year not one problem very professional and friendly
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Always a fast and reliable service from Motoroads!..I have hired cars and booked taxis many times in Bulgaria and they have never let me down yet.Great service from all the staff.Many thanks 👍
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service and very good car for good price. I m happy
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I travel regularly to Bulgaria and I always use Motoroads car hire. They are always reliable and there are no hidden extras when you arrive. I've never had any problems from this firm.
CONS:

 , Bulgaria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Wonderful service! Very good bikes. Highly recommend them.
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Very happy with service .Nice and reliable car. Very professional and polite staff. Definitely recommend the company and will use them again.
CONS: None

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Excellent service. Always on time. Clean cars. Professional driving. I am using the service for the last 4 years and always pleased and satisfied.
CONS:

 , Полша () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Wysoki poziom obsługi. Samochód lepszy niż był zamówiony. Gorąco polecam.
CONS: -

 , Greece () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: 5 years regular car renter, simply the most efficient, cheap, good cars (staying up in the mountains 1200m). Just recommend
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We have used your company many times for van rental .we have only used your service of trans fares in April once .in all our dealings with yourselves we have never had a complaint or anything .we have always found you reliable friendly and competitive with prices .we will continue to use you on visiting bansko in winter and summer I’d like to thank you for your exceptional service hope to be visiting again soon
CONS: None

 , Bulgaria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Very pleased with my experience in Barcelona from start to finish. The pick-up process was very smooth. They had all of the paperwork ready, reviewed the controls of the motorcycle, and took a note of any damage. They loaded me up with top-case and two side panniers so there was no worry with the luggage. The staff took the time to make sure everybody from our group were comfortable with the bikes. One of the Bikes (BMW GS 1200) engine failed on the motorway. We received prompt support and in less than 2 hours, the assistance was on the site and took the motorbike. Just on the next day we received replacement motorbike. The fast turnaround was highly appreciated. I'd like to thank all the staff in Barcelona for their support and a big thanks to Anton Alabau! Good work! Keep it up and ride safe!
CONS: The Ducati Multistrada 950 had some vibration at high speed and especially when using the breaks more intensively.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Thank you
CONS: Перфектни препоръчвам на всеки който има нужда от кола под наем. Изключително коректни и точни 👌

 , САЩ () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Mnigo sam dovolna ot slyjitelite v MOTOROADS..Otpravich zapitvane kam tiah i mi otgovoriha izcherpatelno.I nai vajnoto e che dostaviat koli do vsiako katche na Bulgaria.Blagodaria.
CONS:

 , Германия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Абсолютни професионалисти! Много учтиви и отзивчиви! Благодаря Ви!
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great job again! See you again in July. Sehr guter Service, danke! Immer wieder gern. Sehr zu empfehlen!
CONS: non

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Добрый день! уже несколько лет мы прилетаем в Софию и пользуемся услугой Ваше компании. Все нам очень нравится и качество авто прекрасное. Очень вежливые сотрудники и главное не было никаких подводных камней. В этом году планируем снова воспользоваться услугами Вашей компании уже 6 раз!!
CONS: Отрицательных нет комментариев,просто как постоянным клиентам хотели бы получить скидку)))

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Been with this company many times over the past twelve years, they just seem to get better and better, cars are good, clean and reliable and the staff are always there promptly at both ends of the trip
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent time keeping with car arriving and being picked in the dot. Car and price perfect for my needs. Delivery person courteous the quality of the car very good.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I've been using the services of Motoroads quite a few times now. Every occasion differs though, as during summer holidays the cars I've been offered are far from being in their prime. This time I came in March and had a much better vehicle than I expected so I am pleased with this. The good things about Motoroads are that communication is always excellent, their service is reliable and prices are very reasonable. The people I had business with were always polite, kind and come exactly on time for pick-ups - something very important on your way back. I would recommed the Motoroads service to people who are about to ren a car in Sofia, Bulgaria. Thank you. Благодаря Ви.
CONS: Sometimes, especially during busy periods like the summer holidays, the cars I got were not in the best condition. Once or twice I had serious concerns that they might fall apart at some point while on the road. This didn't happen though. Improving this will help to brighten up the overall image of Motoroads.

 , Spain () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Lo utilizo este servicio dos veces al año, y en mi opinión son EXCELENTES, no se puede ser mejor, económicos, puntuales, flexibles, buena comunicación directa e información clara Estoy encantado con su servicio de transfer, porque nunca he visto nada más competente que esta compañía
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Motoroads never fail to provide the best service possible. I take yearly trips to Bulgaria, and have always rented my cars from them. The service is top notch, the staff very professional, and they go out of their way consistently to make sure that I am taken care of as a customer. I would highly recommend their service to anyone looking to rent a car while on their trip.
CONS: N/A

 , United Arab Emirates () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent service. Always on time, friendly and trying to help. Clean car and professional behaviour. I will not hesitate to refer the service to my friends and family. Always satisfied, always!!!
CONS: No such! Always perfect service!!!

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: This was my second car rental with Motoroads, I am very happy with the service and will most likely book again.
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The bikes were at the meeting point in Alicante and in good time for our arrival, lined up ready to go. The chap who met us was very good and spoke good English and was very helpful. The machine I had was an upgrade due the model I had ordered was no longer available, it was in good order, clean and recently serviced. The communications with Moto-roads was clear and timely if fact excellent is the word I`d use to describe the service I received. I will be using your services again on my next trip to Spain in May.
CONS: The pick up point was a bit far from the airport and difficult to find, a pick up service would be helpful. Some of my group had some difficulties with no bikes for them due to a mix up with cancellations, but the chap who arrived with the bikes was very helpful and tried to sort it out for us.

 , Cyprus () Service:   CAR RENTALS 
   Customer review rating
PROS: Highly recommended.I used this company a few time's, and they have excellent customer service, polite and friendly staff,perfect car condition. Thank you very much.You are my favorite rent a car company.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Pros: We visited Bulgaria in August 2017. We rented a brand new Renault Clio. The car and service was brilliant. It was delivered to our hotel as requested at 1600hrs on our day of arrival. It was collected a week later at the agreed time. The car was pristine, it also had the advantage of not being covered in stickers, identifying it as a hire car. The hire rate was great, with no hidden extras, the pricing structure was clear on the website.
CONS: For us there were no cons.

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service!
CONS: Great service!

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Always good service. Will book again
CONS: no

 , Германия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Pünktlich und sehr gutes Service, alles war so wie wir erwarten hatten! Danke sehr!
CONS:

 , Deutschland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Sehr guter Service,danke! Immer wieder gern. Sehr zu empfehlen!!:-)
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Многократно съм наемал коли от тях и винаги са перфекни. Много уважение към клиента и обслужване на най-високо ниво. Оставам им верен!
CONS:

 , Jordan () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I would like to thank you for your understanding of our problem with flight cancelation, your team was very friendly and responded in a fast and professional manner to our problem and rescheduled our transportation as soon as we asked. This my fifth time using your service and I am sure I will use it every time I am in Bulgaria. Thank you very much.
CONS:

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Здравейте! Вие организирахте два трансфера от София до Боровец /на 20 .01 .2018 / и от Боровец до София /27.01.2018/ Бих искала от името на цялата компания /бяхме шест човека /най-сърдечно да ви благодаря за организацията. Двамата шофьори, които ни превозваха бяха изключително учтиви. Обслужването беше безупречно! Искам да ви благодаря и за разбирането, което проявихте при плащането, тъй като имах проблеми при плащането на депозит онлайн . Поздрави Галина Петкова
CONS:


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