Page 2 » Customer reviews for service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Page 2 Customer feedback » Review services
 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: This company is the greatest! Organised a transport/taxi to Rila monastery a day before the trip. The payment was approved immediately and my worries were resolved with ease. The gentleman who answered the phone was very professional and our driver Hristo very safe and conscious. Really can not rate this company highly enough. Superb service and THANK YOU for the great experience! Vikki, Clive and Ari
CONS: None. This company is simply brilliant. When I go to Bulgaria back I will use them again!

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много доволен съм от Мотороадс. Не ги използвам за пръв път и винаги са ме впечатлявали с коректното си отношение и искреността си. Бих препоръчал на всеки. I'm very happy with Motoroads. It's not the first time I'm using them and I'm always pleasantly surprised by their good customer service and honesty. I would recommend them to anyone.
CONS:

 , САЩ () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: The company was very responsive to questions we had. The representative over te phone was very friendly providing great customer service. The company allows for pick up and drop off of the car at specified address which makes is very convinient for the customer especially if no other method of transportation is available. Great option. I would definitely rent a vehicle from the company again if needed.
CONS:

 , Deutschland () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Wir hatten einen Renault Clio Kombi als Leihwagen in unserem Urlaub in Bulgarien. Wir waren mit der Abwicklung des Fahrzuges sehr zufrieden. Haben das Auto in einem Hotel entgegen genommen, hier war der Mitarbeiter überpünktlich. Auch die Abgabe des Wagens am Flughafen in Sofia gib problemlos über die Bühne. Wir würden jederzeit wieder einen Leihwagen bei Motoroads ordern.
CONS: Einziger kleiner wehrmutstropfen war, dass die Batterie der Keycard etwas niedrig war, sodass wir bei einem Ausflug das Fahrzeug nicht mehr abzuschließen konnten. Hier zeigte sich jedoch der super Service der Motorodas. Die Batterie wurde kurzerhand unkompliziert gewechselt.

 , Германия () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Два пъти наемам автомобил от MOTOROADS. Истинско удоволствие е да се работи с тази фирма- точни, любезни, готови по всяко време да доставят или приберат автомобила. Перфектно обслужване, добри цени, чисти и изправни коли! Благодарности на екипа! Ich kann MOTOROADS nur weiter empfehlen !
CONS:

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Rented a BMW 1200 GS Motoroads Barcelona for a 6 day trip Pyrenees. Maria of Motoroads is very helpfull in the planning, answering questions and solving problems. Good service of Motoroads and quick answers on e-mails. I can recommend Motoroads, ask for Maria! Don't forget the N260 in your route, a perfect road for bikers.
CONS: None.

 , United States () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We had a stellar experience renting cars from Motoroads on two separate occasions. Their cars were in good shape and quite new. They handled all the paperwork needed to travel to Macedonia on one of the rentals. And they are very flexible about pickup and drop-off locations so we could start our rental at the airport or central bus terminal and finish at either. The customer support is quick and thorough as well; if something is amiss, they will fix it. They may not be the least expensive option around, but they offer good cars at a good price, with lots of extras to make your experience a smooth one. We believe in using local companies for renting cars, and Motoroads justifies our practice.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: Много доволен. Не съм имал никакви проблеми досега. Препоръчвам силно. 👍👍
CONS:

 , Lebanon () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: I spent my honeymoon vacation in Istanbul, and had a Vespa rental riding all over the country along with my wife. It wouldn't be possible without Motoroad's support and preparation of the bike I chose and enjoyed riding. Thanks for your service, do check them out for future booking and I recommend you choose a motorcycle!
CONS: Great service and humble people nice treatment, my only wish if I had the rental bike washed :D but not an issue I still recommend!

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Once again a great job - reliable staff and car. See you again at the end of July.
CONS: none

 , Обединеното кралство () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Здравейте, В края на юни наех кола за 4 дни и бих искал да изкажа благодарнорст и голямо удовлетворение от екипа на Мотороудс. Колата беше в отлично състояние , с две думи чисто нова на достъпна цена. Препоръчвам на всички, които не са пробвали компанията да го направят, защото си заслужава. Също така екипът в София е винаги мил , любезен и винаги професионален. Благодаря ви, че ви има. С Уважение, Владимир Чангалов
CONS: Нямам такъв.

 , Израиль () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Спасибо большое за вашу работу. Прекрасно встретили в аэропорту, все рассказали. Даже мелочь дали за стоянку заплатить. Залог на карте не большой. Очень удобно. Брали Кая Сиид. По горам слабовата, но экономична для бензина. Ночью перед рейсом вернули около входа в аэропорт. Машина была новая, без царапин. Такую же и вернули. Перед аэропортом за пару км, есть АЗС, где можно помыть машину перед сдачей.
CONS:

 , United States () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: We rented the bmw1200RT to tour Italy. Awesome!! Maria is very helpful in arranging everything with Hertz ride in Rome. Daniele Delucia was very helpful explaining all great features of the bike. The bike and helmets were flawless and new.
CONS: 3rd party billing process.

 , United States () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Top service. Curteous.Very clean car. Travelled from Varna airport.
CONS:

 , Canada () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We rented a transport from Sofia airport to Bourgas. Our flight was delayed with almost 2 hours but the driver waited for us. Great guy. We had no problems on the road. He stopped us for a coffee along the highway. I would recommend this company anytime to everyone.
CONS: No such

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Аренда машины только в этой компании. Лучший сервис лучшие цены.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Wonderful service from start to finish, lovely car too, ideal for two small children, we were given two free car seats which were really good maxicosy ones and fitted for us. Such lovely customer service, thank you again, we had a great holiday in Bulgaria.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: "Third Time Lucky !" We have used Moto Roads for the third time and we have received a great service ! Excellent value for money ! I can truly recommend !
CONS:

 , Norway () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent service. On time as scheduled, both directions and with good, sensible drivers :)
CONS: None.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много съм доволен от обслужването и от предоставената ми кола. Удоволствие е да се работи с такива хора. БЛАГОДАРЯ!, :)
CONS:

 , Poland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Everything was just perfect. The driver was waiting for me at the airport, the car was new and clean and the drive was 100% safe.
CONS:

 , Australia () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Really enjoyed my riding around the mountains near Sofia with my 650GS from Motoroads. They were really easy to deal with, the bike was great, and I fully recommend them. Mike
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent and professional service. We were well looked after even with the stress of a 44 hour delay, they were waiting for us at the airport and then waiting to take us back. Would use again.
CONS:

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Prompt delivery of the motorcycle. Motorcycle in perfect shape. Good communication while booking.
CONS: None.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I did use motoroads services in a few occasions. Every time from Sofia airport, had no issues what so ever. Great service , always on time. Give me free child seat last time I travel.
CONS:

 , Poland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Good services, nice trip, very professional driver We`ll hope see you again :-)
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We use Motoroads at least 4 times a year for the last 5-6 years. They have never let us down and have always been on time. The staff are courteous and friendly and their cars have never let us down. Have booked them again for later this month.
CONS: None.

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service. We will still use your services.
CONS:

 , Austria () Service:   CAR RENTALS 
   Customer review rating
PROS: The service was perfect. New car, reasonable price, easy take over and return. I recommend MOTOROADS to future customers.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great service yet again, Staff friendly, prices very competitive, i dont go looking for cheaper quotes anymore i just go to motoroads.
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service, good communication, quick and efficient delivery and pick up of the car in very flexible time frame. Definitely recommended.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: This was my fourth time using Motoroads, for a week-long trip with a hired bus and driver. The service provided is excellent. Having tried using several different transport companies in the region, this company stands out for me as by far the most professional I've come across – reliable, comfortable, and very easy to deal with. I'll be using Motoroads again next time, and I'm very happy to recommend them.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great service! Affordable prices!
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service, good communication, quick and efficient delivery and pick up of the car in very flexible time frame. Definitely recommended.
CONS:

 , Austria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Good Bike, excellent service - pick up, transfer etc - good job!
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Versand okay, perfect service, many thanks top motoroads !
CONS:

 , Ireland () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Great service in Bulgaria. Car picked up in Levski and returned in Velika Tarnovo..Good car, no problems, Pleasant people to deal with. Helped to recover a mobile phone which was left on a train.
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Перфектно обсслужване, любимата ми фирма горещо препоръчвам.
CONS: Няма.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service,frendly people.Will use Motoroads again and again.Thanks
CONS: no

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Everything was perfect. Easy takeover and return. Motorcycles were in good technical condition.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Super Motorräder, Übernahme und Rückgabe hat super geklappt
CONS: Ein bisschen Verwirrung -aber wirklich nur ein bisschen- wegen ein paar Verständigungsproblemen

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Арендую машину в Болгарии ( Бургас) несколько лет. Всегда вовремя, сотрудники всегда на связи.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Extremely professional and reliable service. The staff always arrive on time/early, which is great. Very good quality cars, have used this company on multiple occasions now with no problems at all. Communication is excellent. Would highly recommend.
CONS:

 , Deutschland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Super 👍 Team. Tolle Bedienung, ja ich bin seit längeren Zeit bei Motoroads als Kunde, bin außerordentlich sehr sehr zufrieden. Selber bin ich viel rumgekommen, aber wie diesen netten Menschen habe nicht begegnet. Wünsche euch unwahrscheinlich viele zufriedene Kunden und weiter so.
CONS: 0

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I enjoyed a great journey thanks to the Motoroads, they are correct and nice. I would recommend them to my friends. Thank you! :)
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, dealt with Vesi, who was waiting at the airport on our arrival and again on our return. Will be using again
CONS:

 , Czech Republic () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The most professional service provider we have used in Bulgaria! Bikes were in great condition and collection and drop off was very smooth. Thanks a lot!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Motoroads provides some of the best customer service I have ever experienced. We have rented cars from them 2-3 times a year for several years and the staff have been helpful, punctual and accommodating every single time. The process of picking up and returning a car with Motoroads takes a 10th of the time of any other rental company and there is none of the usual sense that they are looking for any opportunity to fleece you. The pricing is clear and transparent and the cars are well looked after and any damage is thoroughly and fairly described in the documentation. It's a truly lovely company to deal with and I would never consider using any other for car rental in Bulgaria.
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Перфектно обслужване.Ползвам услугите на Motoroads повече от пет години и ще ги използвам за напред.Благодарности на екипа.
CONS: Нямам забележки

 , France () Service:   CAR RENTALS 
   Customer review rating
PROS: Once again, an excellent, friendly and reliable service! So very refreshing not to have to worry about anything at all! Thank you so much, and looking forward to using your services again soon!
CONS: None whatsoever!


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