Customer Reviews - Page 2
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MOTORCYCLE
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BG
Superb Service and communication, friendly staff. BMW GS 800 in prestine condition.
Dirk W.
2020-15-04
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TESTIMONIALS
All customer reviews
Motorcycle rental
Transportation
Car rentals
ATV & Quad
Bicycle rental
Snowmobiling
ADD COMMENT
. . .
Velina Dimitrova
,
Bulgaria
(
October 06, 2019
)
Service:
Car rentals
PROS
:
I am very pleased with this company. Absolute professionals, friendly attitude, always available. I recommend it!
CONS
:
There is no.
Grigor
,
Bulgaria
(
October 06, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Simply, the best!
CONS
:
none
Iliya Atanasov
,
Germany
(
October 06, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
An extremely correct and expeditious representative of my company handed over the car to Sofia Airport, which - despite the late hour of flight - was on time at the airport. The same thing happened with the return of the car. I am satisfied with the service and I recommend this company! I will use it in the future!
CONS
:
none
Petur Kristjansson
,
Iceland
(
October 05, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Good service of nice people. Everything went as promised. Car good. Price very fair. We will look again for Motoroads service. Anna and Petаr, frequent travelers in Bulgaria.
CONS
:
none
Eshuster
,
Israel
(
October 05, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Twice i used your excellent service in Bulgaria: Sofia in a first and Varna in a second. Next time i will get the rental car from you only.
CONS
:
none
Simon
,
United Kingdom
(
October 02, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
Having booked this through Motorroads from the UK, I didn't know what to expect when arriving at Istanbul IST with bag, helmet and no back-up plan but all went smoothly. Hassan and Co were at the airport on time to meet me with the bike and sort all the paperwork - very quick process. I rode down beyond Terkidag, met some friends (who had shipped their bikes to Sofia) and we caught the ferry from Gallipoli (via the coast road) to Cardak then on to Balikesir on the most amazing mountainous roads - then through Ayfon, Konya and on to Cappadocia (via the salt flats around Eskil) for a couple of days. Great mountainous or high-plain roads, beautiful landscape and lovely, friendly people. Surprisingly, given the rewards, there were very few tourists and even fewer bikes. After a long ride back to Istanbul (500 miles), I Dropped the bike and the guys removed the side panniers from my bike for the mad Istanbul traffic. They couldn't have been more helpful and friendly... washed the bike, gave me coffee and a tour of their workshop. 2400k completed in 8 days so I paid a bit for excess mileage but this was reasonable. On the last day, the chaps came to pick the bike up from my hotel. I highly recommend Motoroads for their straightforward and friendly service!
CONS
:
Slow response by email prior to trip.
Carlos Knopf
,
Israel
(
October 01, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Everything went perfect with our car rental. Recommend.
CONS
:
n/a
Jordan Kolarov
,
Slovakia
(
September 30, 2019
)
Service:
Car rentals
Group of friends
PROS
:
Only a week ago we (group of 12 friends) came back from 5 days trip visiting a number of Bulgarian historical sites and National parks. Based on previous very good experiences with Motoroads car rental, this time we rented a coach with a driver. His name was Rumen and he was much more then an excellent driver, guiding us through all places we intended to see. I would greatly recommend this kind of services provided from Motoroads as a chipper and much better alternative than a tour from tourist agency.
CONS
:
any
Jiri
,
Czech Republic
(
September 30, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Athens with BMW GS 1250 from Motoroads was super with friendly personal and reliable rent company!
CONS
:
none
Kalina
,
Canada
(
September 28, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Will highly recommend this Company. Used it for the second time and will never look for another one. Excellence service, cars in great conditions. We were late to return the car, as we were stuck in a traffic for an hours and no problem - the Lady was smiling and understanding. The red tape is minimum and very fast and organized. I recommended it to all my friends here. Everybody's happy. Don't look anywhere else, just try these guys. THANK YOU AND SEE YOU SOON.
CONS
:
No such thing.
Vladimir Changalov
,
United Kingdom
(
September 26, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
I've rented a car from them and everything was so perfect. The car was in great condition and I recommend them to everyone. I'll definitely rent a car again. Thank you
CONS
:
none
Beatrix
,
United Kingdom
(
September 26, 2019
)
Service:
Car rentals
Group of friends
PROS
:
I have used Motoroads on and off many times over the past 14 years. I always had excellent service and support and most importantly never any hidden or additional costs added. Can recommend them as they are friendly and helpful at all times.
CONS
:
none
Evgeni M
,
United Kingdom
(
September 25, 2019
)
Service:
Car rentals
Family with children
PROS
:
The service was at a high level. The car was in perfect condition, the employees were smiling and welcoming. Communication was very easy. We are happy and always use their services.
CONS
:
none
Eva
,
Netherlands
(
September 22, 2019
)
Service:
Car rentals
Family with children
PROS
:
Best car rental in Bulgaria! We travel to the country every year and this year we actually needed a car at the Thessaloniki airport with return to Sofia after two weeks. This was not a problem at all. Our contact was waiting for us on time and was very helpful and patient even that we arrived at midnight with two crying kids. We did get a newer and better car than booked including excellent condition children seats! This was sofar the only bulgarian car rental company who provided exactly what we wanted and even more without communication problems. Thank you very much Motoroads! Next year we will rent from here again!
CONS
:
None
Ferry Tang
,
Netherlands
(
September 21, 2019
)
Service:
Car rentals
PROS
:
This is really my go to rental company in Bulgaria (Sofia). We've rented with them for the last 6 or 7th time and each time with great service. From pickup at the airport to drop off. Cars are good, clean and comfortable. Whether it's a gasoline or diesel there has not been a problem with any of the cars. Really recommended car rental company for sure!
CONS
:
None
Jenny
,
United Kingdom
(
September 20, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Used Moto Roads many times over the years. They're reliable, efficient and reasonably priced. Would recommend.
CONS
:
None
Nikolay Neshkov
,
United Kingdom
(
September 19, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
First time I used their service! Definitely will do it again! Thank you for your service!
CONS
:
.
Katerina Po
,
Netherlands
(
September 12, 2019
)
Service:
Car rentals
Group of friends
PROS
:
All was super. Fast communication, nice car. No extra charges. I'll return, thanks! We've taken the Renault Transit for 17 days and had a perfect journey between Pirin, Rila and Rodopi mountains.
CONS
:
Nothing to say: )
Svetlana Kirova
,
France
(
September 11, 2019
)
Service:
Car rentals
PROS
:
We rent regularly - every year, and sometimes several times a year - a vehicle at MOTOROADS and this, for 4 years now. The cars are clean, in perfect technical condition. The service is more than satisfactory: even when your flight arrives at 3am, 2 hours behind schedule, the people at MOTOROADS are waiting for you. There was never the slightest mishap on their part, nor the slightest problem on the car or in terms of communication and service. We will continue to use their services, and we will definitely recommend them ! Good job guys !
CONS
:
DO NOT CONS
Dietmar
,
Romania
(
September 11, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
The local partner of Motoroads and Lucian the owner were great :) Great bikes, great service, absolutely nothing to concern!
CONS
:
None, see above.
Svetlana Kostadinova-Schall
,
France
(
September 05, 2019
)
Service:
Car rentals
Family with children
PROS
:
All was perfect - communication, service, timing, the Car! We had a great family trip in Bulgaria and Greece and were so happy to rely on the fantastic car we had. We rent a car in a lot of countries and could say with no hesitation that Motoroads provides the best services.
CONS
:
Impossible to find.
Armin Ullmer
,
Germany
(
September 05, 2019
)
Service:
Motorcycle rental
Family with children
PROS
:
Rented a scooter in Olbia Sardinia. The Scooter was in top condition. The репресентативе even waited for us on Sunday evening despite a flight delay and was in contact with us on Whats App. Will use again.
CONS
:
None
Lyoudmila Milanova
,
Germany
(
September 04, 2019
)
Service:
Car rentals
PROS
:
Best service so far I had in Bulgaria!
CONS
:
No Cons
Svevo
,
Italy
(
September 03, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Rented a motorbike for a week in Greece. Everything run smoothless. Bike was as expected and communication was great.
CONS
:
Nothing that could not be quickly solved through straightforward communication!
Lee Wilson
,
United Kingdom
(
September 03, 2019
)
Service:
Car rentals
Family with children
PROS
:
Used motoroads many times in the last 5 years and have never let me down. The cars are in good condition and reasonably priced. The staff are very friendly and punctual. Highly recommended!!
CONS
:
Having used over a dozen times now, never experienced any.
Natalia
,
Malta
(
August 31, 2019
)
Service:
Car rentals
Family with children
PROS
:
It was not our first car rental with this company And as usually everything was great! Keep up the quality of the service on this level!Thank You!
CONS
:
none
Boris
,
Israel
(
August 29, 2019
)
Service:
Car rentals
Family with children
PROS
:
This is the third time I have ordered a car. Great service. Next year I plan to rent a car again.
CONS
:
none
Jordan Kolarov
,
Slovakia
(
August 29, 2019
)
Service:
Car rentals
Group of friends
PROS
:
We very much appreciate the easy communication and perfect services offered by Motoroads for late evening transfer from Burgas to Primorsko and back ( 1 - 11, August 2019).
CONS
:
none
Chiel Van de Steeg
,
Netherlands
(
August 26, 2019
)
Service:
Bicycle rental
Solo traveller
PROS
:
I rented the CROSS Touring LUX bike for a week, for 400km in total over paved road and sometimes rougher ones. Generally a fine bike with good brakes, smooth gears and comfortable enough seat.
CONS
:
After a few hundred km I found out the tires didn't fit the wheels/rims very well and the tire developed a slight bump.
Roger Shute
,
United Kingdom
(
August 24, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
Motorbikes were as requested in our case 4 Royal Enfield Himalayans. Pick up and drop of went relatively smoothly. Good friendly service
CONS
:
It would have helped if there had been some clear signage at the collection point to indicate that it was the site of a Motoroads office. Only a minor criticism as I had checked on Google earth so I recognised the building others may not?
Boris Reznik
,
Israel
(
August 23, 2019
)
Service:
Car rentals
Family with children
PROS
:
Great service. Next year I will order again.Thank you.
CONS
:
none
Jon
,
United Kingdom
(
August 22, 2019
)
Service:
Transportation
Mature couple
PROS
:
Return trip from Sofia to Bansko for my wife and I. Both drivers were reliable and punctual. Will definitely use you again. Thank you.
CONS
:
none
Guenter D.
,
Germany
(
August 18, 2019
)
Service:
Transportation
Family with children
PROS
:
Hello, I was driven from Sofia to Parzcazik, very cheap, 2 adults and 1 child. Driver was very nice and very punctual. Everything was perfect, I will take this service again and again. So far used Motoroads for 6-7 years. I am very satisfied.
CONS
:
none
Guzel
,
Russia
(
August 13, 2019
)
Service:
Transportation
Family with children
PROS
:
This year we used the services of Motoroads for 4the time! As before, everything was very good! We have been met at the airport, and helped to carry the suitcases. Very comfortable Mercedes minivan. There were 6 of us, including 2 children. We traveled to our hotel in comfort! Thank you very much! We recommend!
CONS
:
Everything was great!
Alexander
,
Ukraine
(
August 13, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
We rented a car for the first time, it turned out to be simple and convenient. They drove us the car in front of the hotel and we were able to leave on our trip earlier. We took the Ford fiesta. The car was in excellent condition, well maintained. In general, a positive experience, we can recommend!
CONS
:
Nothing to say
Rob Harcourt
,
United Kingdom
(
August 11, 2019
)
Service:
Car rentals
Mature couple
PROS
:
No hassle car rental, friendly service, reliable, clean and nice cars. Have used them for the last 3 years and will be back to them again.
CONS
:
None
Proletka
,
Bulgaria
(
August 11, 2019
)
Service:
Car rentals
Group of friends
PROS
:
Already, for the 4th or 5th year I rent a car from Motoroads and with that I tell you everything :) ! Very friendly and understanding staff, always new and reliable cars. I recommend them!
CONS
:
I have not
Bernadette
,
Ireland
(
August 09, 2019
)
Service:
Transportation
Group of friends
PROS
:
i would highly recommend Motoroads. Cheapest around, great service onward and return. A very friendly driver. He was very prompt and got us on time .
CONS
:
none
Iliyan Somlev
,
Bulgaria
(
August 06, 2019
)
Service:
Car rentals
Family with children
PROS
:
Very good service, reliable and fast. Great car. I highly recommend Motoroads to everyone.
CONS
:
none
Marc Strauch
,
Germany
(
August 05, 2019
)
Service:
Car rentals
Family with children
PROS
:
Motoroads was the only provider that could offer us a 5 + 2-seater in Albena. The service was great, very friendly, punctual and without any "obstacles". Gladly again!
CONS
:
We had rented the class with a VW Touran as a 5 + 2-seater with automatic and diesel and unfortunately "only" got an Opel Zafira 5 + 2 with automatic and diesel. I would rather have driven a VW Touran.
Ioana Itzkova
,
Spain
(
August 02, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
For the second year, I have been using Motoroads services and I am very pleased. Extreme attention from the team. The cars are new and in a great condition. Undoubtedly, I will use their services in the future.
CONS
:
none
Aleksei
,
Russia
(
August 01, 2019
)
Service:
Motorcycle rental
PROS
:
Thanks for the great job! Me and my wife were pleased with the service. Great staff and good bike.
CONS
:
none
Felix Giuliani
,
Austria
(
July 31, 2019
)
Service:
Motorcycle rental
Mature couple
PROS
:
We had a BMW 1250 GS rented in Lisboa Portugal, nice overtaking at the station in Lisboa. It was a new bike an we had a wonderful trip through Portugal. Thank you for this Adventure!
CONS
:
none
Wojciech
,
Norway
(
July 20, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Nice and competent service, clean bike, no problems.
CONS
:
none.
Irwan Farit
,
United Arab Emirates
(
July 15, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
The Motoroads team ( Maria especially!!) arranged our rental in Munich professionally & attended to all our cumbersome changes with patience. The trip went really well and Motoroads rental company was very professional. Will not hesitate to recommend renting through Motoroads.
CONS
:
none
Aleksandar Naydenov
,
United States
(
July 11, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Reliable company. Cars in excellent condition. Thank you.
CONS
:
None
Wolfgang Ogris
,
Austria
(
July 08, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
The Organization is perfect and all persons are very friendly on phone, in mail and when we met the gentleman for delivery and picking up. Punctual delivery of the bike directly in front of our hotel in Dubrovnik on exactly 10:00 am with whatsapp-information before as well as the pickup 3 days later on 18:00 pm also with whatsapp-information about 2 hours before. The BMW 1250 GS was in perfect technical condition. Three days in Croatia, Montenego and Bosia-Herzegowina have been a great driving pleasure for us. Thank you!
CONS
:
none
Nikola Bonev
,
Bulgaria
(
July 06, 2019
)
Service:
Car rentals
PROS
:
Great prices and amazing service. Definitely use them again.
CONS
:
none
Brent
,
Australia
(
June 28, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
Easy pick up process, Able to leave luggage at pick up point, very friendly service with English no problem. Bikes ready to go, some brief instruction and a pat on the back. We hired a Triumph 800, 1200, Ducati Multistrada 950, KTM 1090 for 6 days, 5 nights, 1325km and coast to coast. The 1200 Triumph is too high and too heavy. Other bikes are excellent for Pyrenees to city riding. Nice dogs.
CONS
:
Triumph 1200 has a high motorcycle seat.
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