Page 2 » Customer reviews for service

Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden Sven Hedlund2018-14-09
Page 2 Customer feedback » Review services
 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Excellent and professional service. We were well looked after even with the stress of a 44 hour delay, they were waiting for us at the airport and then waiting to take us back. Would use again.
CONS:

 , Netherlands () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Prompt delivery of the motorcycle. Motorcycle in perfect shape. Good communication while booking.
CONS: None.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I did use motoroads services in a few occasions. Every time from Sofia airport, had no issues what so ever. Great service , always on time. Give me free child seat last time I travel.
CONS:

 , Poland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Good services, nice trip, very professional driver We`ll hope see you again :-)
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We use Motoroads at least 4 times a year for the last 5-6 years. They have never let us down and have always been on time. The staff are courteous and friendly and their cars have never let us down. Have booked them again for later this month.
CONS: None.

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service. We will still use your services.
CONS:

 , Austria () Service:   CAR RENTALS 
   Customer review rating
PROS: The service was perfect. New car, reasonable price, easy take over and return. I recommend MOTOROADS to future customers.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great service yet again, Staff friendly, prices very competitive, i dont go looking for cheaper quotes anymore i just go to motoroads.
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service, good communication, quick and efficient delivery and pick up of the car in very flexible time frame. Definitely recommended.
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: This was my fourth time using Motoroads, for a week-long trip with a hired bus and driver. The service provided is excellent. Having tried using several different transport companies in the region, this company stands out for me as by far the most professional I've come across – reliable, comfortable, and very easy to deal with. I'll be using Motoroads again next time, and I'm very happy to recommend them.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great service! Affordable prices!
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service, good communication, quick and efficient delivery and pick up of the car in very flexible time frame. Definitely recommended.
CONS:

 , Austria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Good Bike, excellent service - pick up, transfer etc - good job!
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Versand okay, perfect service, many thanks top motoroads !
CONS:

 , Ireland () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Great service in Bulgaria. Car picked up in Levski and returned in Velika Tarnovo..Good car, no problems, Pleasant people to deal with. Helped to recover a mobile phone which was left on a train.
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Перфектно обсслужване, любимата ми фирма горещо препоръчвам.
CONS: Няма.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service,frendly people.Will use Motoroads again and again.Thanks
CONS: no

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Everything was perfect. Easy takeover and return. Motorcycles were in good technical condition.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Super Motorräder, Übernahme und Rückgabe hat super geklappt
CONS: Ein bisschen Verwirrung -aber wirklich nur ein bisschen- wegen ein paar Verständigungsproblemen

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Арендую машину в Болгарии ( Бургас) несколько лет. Всегда вовремя, сотрудники всегда на связи.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Extremely professional and reliable service. The staff always arrive on time/early, which is great. Very good quality cars, have used this company on multiple occasions now with no problems at all. Communication is excellent. Would highly recommend.
CONS:

 , Deutschland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Super 👍 Team. Tolle Bedienung, ja ich bin seit längeren Zeit bei Motoroads als Kunde, bin außerordentlich sehr sehr zufrieden. Selber bin ich viel rumgekommen, aber wie diesen netten Menschen habe nicht begegnet. Wünsche euch unwahrscheinlich viele zufriedene Kunden und weiter so.
CONS: 0

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I enjoyed a great journey thanks to the Motoroads, they are correct and nice. I would recommend them to my friends. Thank you! :)
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, dealt with Vesi, who was waiting at the airport on our arrival and again on our return. Will be using again
CONS:

 , Czech Republic () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The most professional service provider we have used in Bulgaria! Bikes were in great condition and collection and drop off was very smooth. Thanks a lot!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Motoroads provides some of the best customer service I have ever experienced. We have rented cars from them 2-3 times a year for several years and the staff have been helpful, punctual and accommodating every single time. The process of picking up and returning a car with Motoroads takes a 10th of the time of any other rental company and there is none of the usual sense that they are looking for any opportunity to fleece you. The pricing is clear and transparent and the cars are well looked after and any damage is thoroughly and fairly described in the documentation. It's a truly lovely company to deal with and I would never consider using any other for car rental in Bulgaria.
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Перфектно обслужване.Ползвам услугите на Motoroads повече от пет години и ще ги използвам за напред.Благодарности на екипа.
CONS: Нямам забележки

 , France () Service:   CAR RENTALS 
   Customer review rating
PROS: Once again, an excellent, friendly and reliable service! So very refreshing not to have to worry about anything at all! Thank you so much, and looking forward to using your services again soon!
CONS: None whatsoever!

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: well done. See you again in July.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Hi sorry for the late reply in filling out this. But as ever a great service by your company, this will be now are fifth-year of using your service and have always found it to be exemplary, the staff are always helpful and always explain every part of it, not much else I can add apart from a faultless service, your pickup driver even had the time and courtesy to drop as round to terminal two Sofia airport so we could get on the underground to travel in central sofia because this year we did not require to have the car for the entire time of our holiday, but always a brilliant company to hire from best of all not too expensive what else could you ask for,
CONS: Cons there aren't any

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The best part about Motoroads BG is the fact that you can deal with people over the phone and not only an online system. This makes the service a lot more flexible and customizable to your needs and can also save you money.
CONS: The longer rental period for premium vehicles makes me less likely to use them on a short trip.

 , Japan () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very important.
CONS: Everything went perfectly .

 , България () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Изключително сме доволни от професионалната услуга на офиса в Барселона, Испания. Мотоциклетите бяха в отлично състояние. От офиса реагираха своевременно със замяна на аварирал мотоциклет по време на мото тура. Искрено препоръчвам предоставяните от MOTOROADS услуги за отдаване на мотоциклети под наем! Благодарности на управителя на гаража/офиса в Барселона, Испания.
CONS:

 , Russia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Quite by accident, the first time I rented a car in your agency. And now, I'm quite sure that I made the right choice. Over the past two months, I rented a car at your agency three times in a row. I should note the punctuality of your employees who deliver the car at the declared address and the excellent condition of the cars!
CONS: The agency is worthy of respect.

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very profesional service! Thanks.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Collection from the airport from a friendly driver who helped with our bags. Good journey to Bansko - Would use again. Return journey equally as good - a different driver and very friendly - Good English.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service. Very good communication . Defiantly will use Motoroads again.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fabulous service and prices. They couldn’t be more helpful. Use them every year, wouldn’t use anyone else!
CONS:

 , Россия () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good communications via email. Quick confirmation. Reliable partners in place of rental (Munich, Germany)
CONS: Motobike was in good condition but not new as it was mentioned in advertising

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very positive experience overall, the car i rented was in excellent condition, the staff is very professional and responsive to any queries.
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very convenient.
CONS: Everything went perfectly.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Fantastic bike and service. Couldn't have asked for more. Bike in great condition and collection and drop off could not have been smoother.
CONS:

 , Slovakia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I`m quite frequently travelling to Bulgaria and always using Motoroads services for car rental and airport transfers. We always got perfect, reliable services from professional and helpful Motoroads people. Any problem with very late arrivals (e.g. Wizzs-air at 01.00 a.m.) and car returns at city addresses. I do recommend Motoroads to friends and colleagues.
CONS:

 , Швейцария () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Ich habe im April 2018 zum zweiten Mal bei Motoroads ein Auto gemietet. Mein Flug wurde umgebucht. Die Kommunikation per e-Mail war sehr schnell. Ich bin spät am Abend in Sofia gelandet.Die Übergabe verläuft immer schnell und unkompliziert.Die Mitarbeiter der Firma sind sehr freundlich und hilfsbereit. Das Auto war immer Top und sauber. Ich kann Motoroads nur weiter empfehlen und werde auch in Zukunft bei Motoroads Mietwagens buchen. Danke sehr und weiter so. Freundliche Grüsse Rogantini
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very happy with the service.Perfect timing on pick up and drop off,without any delays.Reliable car in very good condition. Friendly staff.100% recommended.Thank you,Motoroads. I’ll see you again.
CONS:

 , Canada () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very good service. Clean and reliable car. Will recommend to all my friends.
CONS: Navigation was not updated.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good
CONS: Very good

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very profesional servese. Thanks
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Always use for rental for family in winter just done a transfer for first time excellent in both cases used for 7 year not one problem very professional and friendly
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Always a fast and reliable service from Motoroads!..I have hired cars and booked taxis many times in Bulgaria and they have never let me down yet.Great service from all the staff.Many thanks 👍
CONS:


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