Page 22 » Customer reviews for service

Page 22 Customer feedback » Review services
 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very good service, feel free to rent with this company no hidden charges. Best one definitly recommend.
CONS: no cons

 , Russian Federation () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Hello! Thanks for an excellent meeting of our group at the airport Plovdiv 03.01.14 С Уважением! Александр Петропавлов
CONS:

 , Turkey () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I used your web site to book airport transfers from sofia airport. All in all very professional and our tours service. I can recommend this service without reservations. In fact I plan to use your web site for booking a transfer in my next trip to Bulgaria.
CONS: Nothing I can say.

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Every year we come skiing to Borovets and I always use MOTOROADS airpoprt transfer service to and from the ski resort. The prices are best I have found and the drivers are very efficient and extremely reliable. For these reasons I cannot fault the service they offer in anyway! Superb job!
CONS: None

 , UK () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Have used motoroads for a number of years for our transfers to Borovets! Great service always on time. Will continue to use motoroads for our annual snowboarding adventures!!
CONS:

 , Australia () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Again we had a fantastic experience – Miro was there to pick up our daughter right on time and everything went really well!! Thanks again
CONS:

 , Greece () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellent service, i got an upgrated car-rental, perfect on time for the delivery; i am a professionnal in tourism & even got a car-rental dept in my compagny. i won't use any reduced coupon for my next rntal as the rates are incredible low! Motor roads even organised my private transfer from Bansko to Blagoegrad for exactly half-price from a taxi! Don't look anywhere else this is the compagny you have to deal with. thanks Motor roads! it's my pleasure to advertise free your great compagny!
CONS:

 , United Kingdom () Service:   SNOWMOBILING 
  Family with children Customer review rating
PROS: Excellent prices for ski and snowmobile hire. Very helpful company Will definitely use again Paul & Katie
CONS: None at all

 , United Kingdom () Service:   BICYCLE RENTAL 
  Family with children Customer review rating
Review: SENTIDO Golden Star , Golden Sands
PROS: We have had two unforgettable Summer Holidays in Bulgaria with Motoroads and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. Motoroads provides you a high quality travel service and they are really a great value for money!!!
CONS: Only Positive comments as We were very satisfied and planning to return to Bulgaria with Motoroads in the future!

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We traveled to sinemorets from burgas airport we arrived to find a very comfortable. Mini bus waiting for us this was great as we had a long day. The driver was very nice. The same on our return trip the driver was there on time motoroads made our holiday stressfree we will be useing them again next year thanks to all janet and friends
CONS:

 , Испания () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Здравейте,вече сме ползвали вашите услуги преди време и сме много доволни от коректното обслужване и най- вече от точноста. Пожелаваме Ви да потдържате това високо качество на услугите си. До скоро
CONS:

 , United States () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: We were told that there was no airport transports (drivers) in Bulgaria. We found Motoroads from AAA and on line. THIS WAS FANTASTIC!!!! We were greeted at the Sofia Airport by our driver Miro with a sign and then we were driven to Haskovo. It was almost a 3 hour drive. He was very pleasant, spoke English and drove us airport to hotel. Then on the day we were leaving we met him at our hotel (again it was Miro) and brought up back to Sofia. He was very kind, pleasant, punctual and a WONDERFUL person. I would recommend him and Motoroads to anyone. This was an excellent service!!
CONS: There were absolutely NO cons!

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We have used motoroads several times for transfers on a group ski holiday to Bansko. The vehicle used has always been in excellent condition and the drivers are always prompt and courteous . I would highly recommend their services.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We have used motoroads several times for transfers on a group ski holiday to Bansko. The vehicle used has always been in excellent condition and the drivers are always prompt and courteous . I would highly recommend their services.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
Review: Triniti Apartments, Bansko
PROS: Strahoten ekip, kolite sa v otli4no sastoqnie!
CONS:

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I would like to Thank You to the team of Motoroads for the great services that they provided. I rented a car from Sofia airport and everything was the way was explained when I was booking the car. I can tell that was the best customer service that I have received in Bulgaria during my stay. (Thank you Alex) I will definitely will use and recommend this company. Best, Iliyana
CONS: n/a

 , Canada () Service:   BICYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I am happy to find you have competitive rates and show all charges in your easy to use calculator.
CONS:

 , United States () Service:   MOTORCYCLE RENTAL 
  Family with children Customer review rating
PROS: I am a very happy customer from two years ago from Boston going to Greece and looking forward this summer again the only issue my pc die and lost the discount promo code you sand me last year. THANKS again and god bless you all.
CONS: non

 , Australia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Motoroads provided a fantastic service to us. We highly recommend them. They even brought back the camera that we had forgotten in the car :-).
CONS:

 , Greece () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Dear Team Motoroads, I have received and printed my voucher. This is the second time I have used Motoroads – I think your service is very price competitive and worked very well last time. Thank you, Phil Holden
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: I have used Motoroads for transfers to and from airports in Bulgaria several times and would highly recommend them. Their drivers are courteous and helpful and their vehicles are of a very high standard. The drivers keep in contact for the return journey in case pick up times have to be changed due to the weather. I would highly recommend Motoroads.
CONS: I have no adverse comment

 , Ireland () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: My friends and myself travelled from Burgas airport to Sinemorets. We could not believe how easy your company was to deal with. There was no need for us to confirm our return transfer and the driver was there on time well done Motoroads. We will be booking again next year, Janet and friends
CONS:

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Rented cars: Any with automatic transmission (for example, Toyota Corolla) About service: Excellent service. Low price (!!!) also includes additional items such as children seats, boosters, map and vignettes. Moreover, all necessary insurances are also included in price. Option to return car even in small towns such as Sandanski. About car: Clean car. Without any destroyed plastics in salon and baggage. Air-condition and rest of electric devices in the salon worked well. Very useful and informative internet site. Bottom line: Every time when I am visiting Bulgaria I am using the Motorroads.com to rent a car
CONS: Security deposit in cash. Although we didn’t have any problems to get our deposit when return a car, but a using of cash is some “afraid”.

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Flora Apartments, Borovets
PROS: I have never written a review before but was so overwhelmed at the amazing service we had with MotoRoads staff. Our driver picked us up from e airport and drove so carefully through the challenging mountain path, he was also very helpful with the bags and even changed the radio station to an English Channel. he was lovely. Thank you so much, it's the little things that really make a difference .
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: A huge thank you to motor roads and in particular Dimi who dealt with us on our recent trip to Bulgaria. The car provided was excellent, good service and very reasonably priced. I will certainly recommend to others and will look to use again on our next visit in January. Cheers guys!
CONS:

 , Lebanon () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: I had excellent service through your company from the easy to use professional website to all the transport services, highly recommended. best regards
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I would like to say thanks very much for the excellent car hire service. We picked up a car at Sofia airport and dropped it off at Thessaloniki. Both times your people were there waiting and the whole process was very simple and extremely good value. Thanks!
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: A brilliant company that provides a simple, affordable and pleasant rental service. Highly impressed by the professionalism of your staff and I am looking forward to booking with you very soon for my summer holiday. I have no second thoughts in recommending you to anyone that looks forwards to a good rental experience in Bulgaria. By far the best company I have used in comparison to rentals in other countries that pride themselves with years of reputation. Very clear website as well !
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Your site stood out from the rest as being very profesional and easily guided through. You have a larger amount of pick up and drop off points than other companies.
CONS:

 , Latvia () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Majestic Hotel, Sunny Beach
PROS: The service was brilliant. The driver was very polite and confident.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We have used Motoroads for the last 5 years, and have always had an excellent service. The driver has always been prompt and courteous. Although the prices have risen over that time, (which is to be expected) they have not increased dramatically, which has been a great help to a family on a tight budget.
CONS: None whatsoever

 , Russian Federation () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Holiday Village, Duni
PROS: One year ago we booked transfer service to Duni from Burgas Airport. Everything was great. Drivers were at the pickup locations exactly on time. Cars (Van 4-8) were in good condition. We are going to use your service next time we visit Bulgaria. BR, Kirill Romanov
CONS:

 , Armenia () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Azalia Hotel, St Konstantin
PROS: great service, good communication!!!!!!!!!!! Thank you.
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have use motor roads car hire firm for the last three years, The car is ready an waiting no matter what airport we arrive at, very quick on handing the car over going through all checks I would recommend them every time an have done to other family members who are traveling abroad.
CONS:

 , United States () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: VERY HAPPY with the service
CONS:

 , Canada () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Easy and pleasant transaction , reliable and nice service !
CONS: N/A

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: fantastic service, no hanging around very punctual. car was as expected and reliable, we wont hesatate to use them again. :)
CONS:

 , Israel () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: St Elena SPA Hotel, St Konstantin
PROS: Great site, easy to order.
CONS: A bit old cars - 2008 while we are on 2013 so it's a bit scary taking a cat that might break down on you in the middle of the trip.

 , Australia () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I would just like to commend your company for the recent transfer we did from Karnobat to Sofia Airport. I felt the service was excellent. Our driver Peter arrived at 5:40AM (we had book the travel for 6:00AM) which was really nice.He was very friendly and spoke very good English and pointed out various landmarks etc on the drive. Nothing was a problem for Peter - we were travelling with a baby and had to stop a few times and even had a coffee break. His driving was excellent and he stuck to the speed limits and road reules. It was so good to have such a stress free transfer I would definitely recommend and thank this company and especially Peter and will use again.
CONS:

 , UK () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great Website, it really helps that everything was written in english. However I suggest a more direct way to see the cars ava.
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
Review: Marvel Hotel, Sunny Beach
PROS: Hi just to say thank you for a speedy and efficient transfer service from Bourgas airport to sunny beach . Drivers were very efficient and punctual which helped us have a very comfortable transfer. I Would not hesitate on using or recommending this service again. Thanks again :)
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Hi there,i used to drive on rent one of your cars and i would like to say that i am really happy from your services but i have to mention that there was one problem as the front bumper of my car was not attached properly and during the usage time ti time i had to stop the car and to fix it.Otherwise i am happy from the company staff and from their services I would recommend them.
CONS:

 , САЩ () Service:   ATV & QUAD 
  Group of friends Customer review rating
PROS: Мои приятели ми препоръчаха вашата фирма като те бяха очаровани много от вашето професионално и качествено обслужване нещо което в България се цени много.Желая ви много успехи в това ваше начинание и бъдете сигурни че хората оценяват вашата добра работа и това рабира се е начина да успееш.
CONS: Надявам се да нямам

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Dear Motoroads Team, I would like to thank you for the efficient and professional service you provided for me and my family last week. I booked a car for collection from Russe train station at 8pm on the night before we were due to leave. The car arrived on time, the GPS was set to English and the car was perfect for requirements. Your colleague, her name I have forgotten, (sorry) who delivered the car was friendly, and very helpful, setting the destination on the GPS, she even offered for us to follow her as we drove to our guest house. I will certainly recommend your company to others and hope to be able to hire from you again in the future. Thank you for helping to make our first trip to Bulgaria such a memorable one. Kind regards, Kerry Harris
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I am going on holiday for the first time in 7 years with my family, my wife and 5 children! I was worried about hiring a car especially the cost and also because i do not have a credit card, the staff at Motoroads replied to my worries promptly and offered reassurance that i could still hire a vehicle without said credit card. Best rates i could find!
CONS: None yet.

 , Russian Federation () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I would like to thank Dimi for urgent bike arrangement. I began the online rental procedure on Wednesday evening and I have been already on bike Thursday early morning with all equipment I have asked. Thanks a lot.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have booked hire car throught Motoroads for the last 6 year and have always been very happy with the service my family and I have received. Our flights have often arrived very late at night or very early in the morning and there has always been someone to meet us even when we have been delayed. Excellent service.
CONS: no cons

 , United Kingdom () Service:   BICYCLE RENTAL 
  Family with children Customer review rating
Review: Obzor Beach resort, Obzor
PROS: We had a great week at Obzor Beach Resort with the help of Motoroads and considering to rent next summer again. Motoroads is providing the best service among the tour operators in Bulgaria !
CONS: Thank you for the Superb service! Highly recommended!

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: very good service staff are alway very polite
CONS:

 , Canada () Service:   SKI & SNOWBOARD 
  Solo traveller Customer review rating
PROS: Good site, very easy to use
CONS: N/A


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Very professional company. We had 5 bikes delivered at the airport in excellent condition (3 of which were brand new! ). Our one week bicycle trip was just great and Motoroads picked up our group 300km away to return back to the airport. Sioufi