Customer Reviews - Page 22

Page 22 Customer feedback » Review services
 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Met at airport and shown to car promptly, clear instructions, collection from hotel as arranged although minor delay
CONS: None

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Здравствуйте пользуюсь услугой вашей клмпанией уже 3 год все устраивает оперативно, быстро, классно,превосходно учите остальных так держать. Спасибо
CONS: отсутствуют напрочь

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Пользуюсь сервисом бронирования автомобиля на сайте Motoroads уже второй год - очень удобный и оперативный сервис! Забираю машину в аэропорту, возвращаю машину в аэропорту - очень удобно. Все машины соответствуют описанию, всё по честному. А главное, ты точно уверен, что машина будет тебя ждать в точно заказанное время.
CONS: Нет.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service especially considering car rental was out of hours. Met at the airport, car directly outside. Very speedy handover. Again on return, met promptly at departures in airport - great we didn't have to drive off site speedy hand back to Christo. Knew exactly what car we were having will definitely be using this company again.
CONS:

 , Italy () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Excellent service during all the phases, from the booking to the picking up and return of the bike (efficiency efficacy flexibility). Bike and accessories (BMW 1200 GS, helmets etc.) new and in excellent conditions.
CONS: None

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Брал в аренду Тойота Камри 2.4i на две недели в конце июня 2014. Машина соответствовала описанию, за исключением года выпуска (по документам 2008 вместо 2010, который указан на сайте), но в очень хорошем техническом состоянии. По времени подачи в аэропорту София всё точно: встретили вовремя, быстро оформили документы. Сдавали тоже в аэропорту: всё вовремя и быстро. Собираюсь и в следующем году воспользоваться Вашими услугами.
CONS: Не работал парктроник, но это мелочи. Просто небольшое несоответствие описанию. =) Плюс рекомендую перезаправить кондиционер - слабовато охлаждал воздух на максимуме мощности. Не очень критично, но всё же.

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Бронировали машину в июне 2014 года у данной компании. Нам нужна была машина с выездом из Греции в Болгарию и возвратом обратно в Грецию. Машину забирали в аэропорту Салоников и там же сдавали. Все прошло на высшем уровне. В оговоренное время автомобиль был представлен в аэропорт. Никаких задержек не было. Т.к. с нами были маленькие дети, то очень приятно удивило, что детские кресла входили в стоимость аренды автомобиля(хотя в других прокатных компаниях за детские кресла приходиться платить отдельно). Также хотелось выразить отдельно благодарность представителю компании по имени Христо, который пригонял машину. Все рассказал, все объяснил, что и к чему. Еще раз огромное спасибо за сотрудничество. При следующем разе, если возникнет необходимость воспользоваться услугой по аренде машины, непременно обратимся в компанию MOTOROADS.
CONS:

 , Belgium () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: very punctual, friendly and correct service at Bourgas Airport. Free update of rental car (Skoda octavia break instead of Opel Astra). Many thanks ans hope to see you again on our next holiday.
CONS:

 , United States () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Excellent pickup timing. Driver was waiting with placard. Very professional. Accepted payment in Dollars and Levs.
CONS: None!

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Alliance Hotel, Plovdiv
PROS: The driver was very funny, had a great chat with him. He told us about the best places to go in Plovdiv and was there at the airport on time and picked us up from the hotel on time. He was also very polite.
CONS: No cons.

 , Norway () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Reliable,quick and polite
CONS:

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
Review: Arsena Hotel, Sunny Beach
PROS: Easy to spot at the airport, a very helpful driver that took our bags and a clean vehicle. Driver arrived ten minutes early to our hotel for the return and was very pleasant and again a good clean vehicle.
CONS: No cons.

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Everything was fine, met on time and collected on time and brought to our destination with great speed by two courteous drivers. First time to use your service, and will again.
CONS: none

 , Hungary () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Driver was fast so we reached our ferry! Many thanks!
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Fantastic service by motorroads all questions answered quickly. The whole service was great from start to finish we had a fantastic time in the south of France riding a really superb BMW GS adventure bike, it and motor roads made the holiday a wonderful experience. Thankyou
CONS: No negative comments

 , Norway () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Iskar Hotel, Sunny Beach
PROS: Great service and right on time. Have used this company for the yearly trip to sunny beach the last 4 years and are very satisfied.
CONS: OK

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
Review: Marina Holiday Club, Pomorie
PROS: Как всегда - все отлично! Вовремя и быстро!
CONS: нет

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
Review: Emerald Beach Resort, Ravda
PROS: We found the service reliable as ever. Our driver was helpful, easy to spot at the airport and on time.
CONS: The driver's minivan was a bit beat-up on the inside - but was still perfectly acceptable.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very professional and courteous. Not sure how often the cars are replaced but the Chevrolet Aero we had was 3mths old, very clean, comfortable and economical. Very happy with the service and would have no doubts about using Moto Roads again.
CONS: No concerns

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: Hotel Palace, Sunny Day
PROS: Бронировал автомобиль через Интернет на сайте Мотороадс. Все прошло отлично. Автомобиль был подан вовремя. Описание, полученное при бронировании - полностью соответствовало фактическому. Низкие цены, автомобили в хорошем состоянии. Только положительные отзывы.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Collection was on time hand over good. Return man was a little late in collecting car (about 15 mins). Car had a bit of trouble and needed garage for day but was delivered back to us at hotel and we continued holiday. Car was lovely and spacious clean and united us well would use them again without hesitation
CONS: None

 , Ireland () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Perfect service. Good driver and nice and comfortable car.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very nice company. Nice cars. Polite and professional attitude towards the client.
CONS: No cons

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: brilliant reliable efficient service with a quality tidy bike and the gentleman in barcelona was a true gent and a great manner about him - would highly recommend and would use again...A*
CONS: none

 , Ireland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Excellent service. Plane was delayed but no problem as driver waited at airport.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service. I applied for medium class car and was provided with 2013 Peugeot 308, which was delivered to my home address on the prescheduled time and picked up from there at no cost. Excellent car, almost new, impeccably clean, fuel efficient and comfortable. I will not hesitate to rent again from this company and to recommend it highly to all prospective travelers.
CONS: Not applicable.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Excellent service driver on route to sozopol spoke good English and suggested places to see and the local food and drinks to try cars where clean and in good condition and would definitely book again.
CONS: Return to Airport driver was very early and although he didn't rush us i felt obliged to hurry he didn't speak any English but again car was in good condition

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have used Motoroads many times to rent cars in Bulgaria. I like the personal service. The cars are always in excellent conditon.
CONS:

 , Israel () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: As a leader of a 10 people group, I hired in advance (in Motoroad site), a minibus with a chauffeur for 6 days.The driver was a very nice person who spoke quite good English, as well as a little Hebrew. He was accurate at our hotel every morning at 10am as required. The minibus was comfort and we had a great time. We will absolutely be in contact with Motoroad on our next visit to Bulgaria.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Great and reliable service. Driver was there waiting to collect us when we arrived at Bourgas airport and again timing was perfect on our return pick up. We had a slight annoyance with them asking us to pay in GBP to the driver when we arrived, which we did - but there was a £10 GBP note that was Bank of Scotland and the driver thought it was fake, just kept pointing to it saying 'No Queen'. The company subsequently emailed to say no bank in Bulgaria would accept this money as it wasn't English pounds and could we change it for Lev on return journey - this wasn't really any hassle for us - but 2 banks in Sozopol confirmed they would accept it as the notes were Sterling GBP. So we lost a bit of faith in their honesty. All in all though we cannot fault the shuttle service provided or indeed the promptness of the booking team in responding to emails etc They are all very polite and professional.
CONS:
MOTOROADS REPLY:
Dear Emma,
Unfortunately, the pounds you paid to the driver are not accepted by all major bank institutions in Bulgaria.They may be accepted at some private currency exchange places, but at very unfair rates. We know from experience these pounds are even hardly accepted in London, UK. Please bare this in mind when you pay in cash for goods and services in Bulgaria.
Team Motoroads

 , Hong Kong () Service:   TRANSPORTATION 
   Customer review rating
PROS: Great service from the driver with polite manner. Overall it was a great pleasant journey .
CONS: Nil

 , Denmark () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: exelent service we whas about 20min delate in the airport, i speak too the driver and she say absolut no problem. its whas the same when we go back delate at the hotel he just say take it esy you wiil get the fligth. perfekt service and next time sure the same company. karsten
CONS:

 , Czech Republic () Service:   CAR RENTALS 
   Customer review rating
PROS: - everything was as it was agreed, excellent pick-up and drop-off - we dont get exactly ordered car, but in the end we were pleased with car chassis on worse roads
CONS: - rear screen wiper was after dead

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This was an excellent service from start to finish. Car delivered promptly to my hotel of choice, pick up arrangements seamless and staff courteous.
CONS: The vehicle was a little older but given Bulgarian roads this did not pose a problem.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Found this company online 24 hours before I was due to travel to Barcelona - they could not have been more helpful and I spoke with them on the phone a couple of times to reassure myself that everything was OK. The moped was outside the Arrivals Hall at the airport and I dropped it off at the same place 24 hours later - just superb!
CONS: None!

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I was extremely pleased with the excellent service that was provided by your company to transport my self and my daughter to our accommodation the Medusa Hotel in Kriopigi/ Halkadiki.. Thank you so much. I would definitely book with your company again
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have used Moto Roads to hire a car every time we've come to Bulgaria which is twice a year for the last 4 years. The service has been efficient and friendly. The one time we had a problem with a car exhaust, it was dealt with immediately and the car picked up and replaced the day we reported it.
CONS: Only once had a car that the lights were not great at night.

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: The service was perfect -yet again! We hired a 14+1 minibus with driver for 7 days and could not fault the service at all. It was professional , yet friendly with very competitive prices too! Would definitely recommend and use their services again in the future...Thank you Motoroads!
CONS: None..:-)

 , Finland () Service:   TRANSPORTATION 
   Customer review rating
PROS: The driver picked us up right on time from Sofia railway station and took us to Skopje Macedonia. The ride was nice and the driver also. We will recommend this to our friends. Thank You!
CONS: -

 , Turkey () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: That was our first rental agreement with the company.. We loved the opportunity to get a new GS 650 motorbike at the Bergamo Milano Airport. We are satisfied with the service and quality of Motorbike . we recommend..
CONS: Action camera did not work since the SD card had been a defected one..

 , Россия () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Пользовались услугой трансфера из аэропорта к месту отдыха. Нас встретил в аэропорту водитель, помог с багажом и доставил до дома. Все было хорошо.В следующий раз обязательно воспользуемся.
CONS: Нет

 , Netherlands () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: For the first time we rented a car with Motoroads.com. The price was competitive. Arriving on the airport there was already someone waiting, who brought us to the car, where we checked everything and filled in the papers. We had no problems at all with this car (an older 9-persons van). This morning we delivered the car at the airport and everything went smoothly. So we are very satisfied and in the future we will certainly rent other cars with your firm!
CONS:

 , Spain () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I thinks motoroads is a good page for rent a car . I recomend it to my friends
CONS: Fácil de utilizar. Únicamente sería bueno q la pusieran en español

 , South Korea () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Service was perfect. The driver was very friendly. I am very pleased with your services.
CONS: Nothing special.

 , Finland () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service! I have received bigger car than what I have actually ordered. Thanks again!
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Byala Beach Resort, Byala
PROS: The service was exactly as we would have wished. The drivers were bang on time for both legs of the journey, they were friendly, polite and their driving was very safe. Thank you!
CONS: None

 , Israel () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Thanks a lot to Dimi from Motoroads Sofia, who was very friendly and professional. All the paper work has been completed when we arrived and the communication with Dimi by mail was clear and easy. We got 2 BMW GS650 model 2014 with all the equipment we asked for and even more. In addition Dimi gave us a full detailed Bulgaria's map and checked the weather for us. I am really recommend this service and hope you will explore Bulgaria by motorbikes with Motoroads.
CONS:

 , Belgium () Service:   CAR RENTALS 
   Customer review rating
PROS: We rent an Opel Astra for 2 weeks. The car was in very good inside and outside condition. The agent was very polite and smilеy guy. He was waiting us at the airport in time, without delay. We already recommended this company to 2 our friends. It's very enjoyable to operate with proffesionals.
CONS: N/A

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service, and new car!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: 6-Day Ski hire Pamporovo, Pamporovo
PROS: We always use Motoroads when we go to our apartment in Pamporovo. The staff at Sofia are always helpful and the vehicle s are never less than you would expect. We have found Motoroads to be efficient, competitive and helpful.
CONS: It's a shame that in Bulgaria the cars are kept on a lot longer than elsewhere in Europe. It would be nice to have cars that were 1 or 2 years old rather than 5 or 6.


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