Customer Reviews - Page 27

Page 27 Customer feedback » Review services
 , Israel () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Nice and detailed information about the services.
CONS: Every link in the table takes you to the same page with no specific details. So you have to enter your specifications again.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very accommodating. We have used moto roads twice now and will again
CONS: None really

 , Germany () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Dear Madam or Sir, Thanks for the excellent service!!! It was great organised! With kind regards, Sylvia Pfaff
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We found motor roads web page very easy to navigate,booking was simple, what was stated is what you got, the staff were very polite and helpful,the car was very reliable,our selves and other family members have used motor roads on more than one occasion,and we will continue to do so in the future.thank you for an excellent service.
CONS: can you please cable tie your wheel trims on as we lost a few,due to the bulgarian roads.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We found motor roads web page very easy to navigate,booking was simple, what was stated is what you got, the staff were very polite and helpful,the car was very reliable,ourselves and other family members have used motor roads on more than one occasion,and we will continue to do so in the future.thank you for an excellent service.
CONS: can you please cable tie your wheel trims on as we lost a few,due to the Bulgarian roads.

 , Spain () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Traslado desde el centro de Sofia al Aeropuerto, todo ha sido perfecto. El taxi fue muy puntual, estaba antes de la hora fijada y conductor muy atento y profesional. Ha sido un placer tratar con esta empresa. Muchas gracias
CONS: Ninguno

 , Russian Federation () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Thank you very much for services rendered !!!!!! You are the best =) A special thanks I want to express the driver Borislav! Give him a huge hello from me and all the best for him and his family !!!!! I hope he remembers me =) Anastasia Ivanova from St. Petersburg
CONS:

 , United States () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: traveling for leisure InnCredible! Literally. I love this place for the pricing and the amenities it has to offer.
CONS: None

 , Italy () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Zdraveite Motoroads !!! Chesto si idvam BG, predi izpolzvah druga compania,moga da kaja MOTOROADS sa po-dobri veche tri pati izpolzvam uslugata za naemane na kola e vseki pat ostanah dovolna,mnogo lubezen e korekten ekip tova e mnogo vajno.Napalno gi preporachvam.Blagodaria Vi, Prodaljavaite vse taka,s nai dobri pojelania. Pozdravi !!! Smilena
CONS: Nikoga sam niamala problemi

 , United Kingdom () Service:   SKI & SNOWBOARD 
  Family with children Customer review rating
Review: 3-Day Ski Hire Bansko, Bansko
PROS: We were a bit wary of booking through Motoroads as we couldn't find any feedback on the Company on any websites. However, I don't know why, we were so pleased with the service from Motoroads. There are a legitimate company who give full instructions on where to claim what you have booked. Rest assured this company are great. We didn't have to pay the full balance until we were in the ski resort (which was reassuring), and were able to contact Motoroads at any time i the UK and when we reached Bulgaria. AND they are by far the cheapest for ski packages! AND the actual tuition is with one of the top ski schools out there 'Tural' - who were fantastic!! We wouldn't hesitate in booking with them again!
CONS: Our only hurdle was identifying the exact location at the bottom of the ski lift to meet the representative on our first ski day (because there were so many ski schools meeting there), but that was soon resolved as the other ski schools hanging around knew exactly who they were and were they met. And we soon discovered their jackets were easily identified.

 , Malta () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: To whom it may concern, I would like to thank you for the good service i've been given on a booking 1208-1908msve 300511e. I will surely recommend you to others. Thanks again, Michael Giardina
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: PICKED UP AT AIRPORT DRIVEN TO RAZLOG APARTMENT HIRE CAR ARRIVED FOLLOWING DAY SMACK ON TIME FANTASTIC SERVICE AND VERY HELPFUL. WE WILL BE BOOKING AGAIN THIS SEPTEMBER.
CONS: CREDIT CARD MACHINE NEEDS UPDATING WOULDN'T PRINT RECEIPT.

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Hello Just to say that the service on the trip from Belgrade to Sofia was excellent - the driver (whose name we didn't catch) was very good & very helpful - do please pass this email on to him. Thank you, Tim Cooper
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Myself and my husband have been using your Taxi transportation from Bourgas Airport to Sozopol for the past couple of years. We do between 3-5 trips a year including my children using this service. I would like to say this is an excellent service, always there on time and never have to worry about drivers coming back, they are always on time to take us back to the airport. Fair price and drivers can speak some English and they are good drivers. what more can you want. Might try renting a car from your company this time, will let you everyone know how we got on with the rental side. Happy holidays. From Caroline.
CONS: No Cons

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Ambassador GT Hotel, Sofia
PROS: Excellent service
CONS: None

 , Canada () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Zdraveite priateli. Pi6a tozi e-mail da pozdravia ekipa na www.motoroads.com .Blagodaria vi za svar6enata rabota,vsi4ko be6e kakto e poso4eno v dogovora koito mi be izpraten.Bix prepora4al va6ata kompania i na moi priateli. Za v bade6te i az sa6to 6te polzvam uslugite na va6ata kompania. Blagodaria vi. Stiliyan Stoykov
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Very efficient service. Good value for money. Punctural collection and delivery. Used twice now and are planning to use in the future.
CONS:

 , Czech Republic () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Sozopol apartments, Sozopol
PROS: Good service for affordable price. Pleasant communication with staff. I can recommend other travelers to Bulgaria.
CONS:

 , Russian Federation () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
Review: Excelsior Apartments, Sunny Beach
PROS: очень информативный сайт, с хорошими ценами на трансфер
CONS:

 , Russian Federation () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
Review: Excelsior Apartments, Sunny Beach
PROS: I usually travel to Bulgaria, Sunny Beach. Found your site, which is very informative, so I could find all the necessary information about all interested travels. Another important point I could mention - you have very good prices for most trips.
CONS:

 , UK () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Dear Team Thank you for your email,i have printed the reservation voucher ok ,this is the third year running we have rented a car from you and would like to say we have been very happy with your service. My brother should be visiting sunset apartments is August and i have recommended he use you. Thanks again and best regards, Anthony Plant
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Last year I rent a car from this company and im realy happy from the sevices i have been providet with! This year i will rent again from the same company
CONS:

 , Russian Federation () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Brilliant service. Thank you, guys. You are the best!
CONS: May be - too good))

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank you for your 1st class service. I was met at the airport, the car was handed over quickly, we had a great week in Bulgaria. I hope to book with you next Year. John Gardner
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Website easy to use.
CONS: No cons

 , United Kingdom () Service:   SKI & SNOWBOARD 
  Family with children Customer review rating
Review: 3-Day Ski Hire Bansko, Bansko
PROS: We were a bit wary and worried about booking with motoroads as we couldn't find any testimonials or recommendations on the internet. Now we can very happily say they are by far the best priced for Bansko for a full ski package (4-hour lessons, equipment and lift passes) and great service. We were able to contact them every time no problem when we wanted to and once we'd worked out the rep we met there was wearing a TURAL jacket we were sorted. The Rep directed us to our equipment hire (Bang up to date and in the Gondola building, so no long walks to pick it up or store it elsewhere); our lift passes were printed up already on cards with our names and our lessons were the full 4-hours with Ulen Ski School (the best out there!) - we were so happy. We also paid the majority of money once we met the Rep so that was good not to part with any money until you met somewhere there. Motoroads are punctual and very reliable, we eagerly recommend them at 100%!
CONS: Although the instructions were in great details of what happens and where to go, it was not clear enough where to meet the Rep, so we did laps around the huge gondola station looking for who we needed. Their english isn't great, but they pass you onto a good english speaker to sort out all the paperwork and equipment.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: St Ivan Rilski Hotel, Bansko
PROS: Very good Service with Courier on time. ( Driver Alex )
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have rented our cars now on several occasions to travel to Bansko and the Black sea coast and our experience has been great. We are greeted at the arrivals hall by friendly staff and the quality/clean car is parked outside the terminal. When we return we meet staff outside the departure terminal at an agreed time. Could not be easier.
CONS: We have never experienced any problems with this company so fully recommend them.

 , UK () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: I would like to say how delighted we were with your service, and particularly Alex, the man who drove my family both to and from Bansko. He was so polite, helpful and informative. It has been a pleasure to recommended your service to others. Please pass on our thanks to Alex too. Best wishes, Sue McCarthy Sent using BlackBerry® from Orange
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Thank you very much you offer a very good service, very easy to use, we will use your service every time we come to Bulgaria, which will be a lot due to us buying a house there in Vratsa in Osen. Great service, Thanks again all best Glenn
CONS:

 , Great Britain () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Recent pickup at Sofia to Varbek, Shumen Hi Just want to say what an outstanding service you have, was the first time i had to use you and was well impressed with everything, the price was excellent, the driver courteous and very good english, on the roads he was very carefull but still made excellent time as well as having to deal with a heavy snowfall all the way to my destination, i would definetely use your services in the future Many thanks
CONS:

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: Samokov Hotel, Borovets
PROS: Service 5 + + + Thank you! Surprised punctuality. Upon arrival, our car was waiting. Upon return of all happened within 5 minutes. Thank you. Well done. 1701-2401MSVE19120A from 01/17/2011 to 01/24/2011
CONS:

 , Great Britain () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Hello just to say thank you, details re car hire received thank you very much for your help, yet again another reason why we always use motoroads, helpful efficient service. many thanks
CONS:

 , Russian Federation () Service:   SNOWMOBILING 
  Solo traveller Customer review rating
PROS: I really like Bulgaria! The advantages are: good service, great rooms and accommodation, tasty food, not very high prices, no language problems all the staff can speak Russian and English, good-looking people
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very cheap and efficient. Good website
CONS: No local phone number

 , United Kingdom () Service:   SNOWMOBILING 
  Group of friends Customer review rating
PROS: We have been to Bansko, Bulgaria four times for snowmobiling and sking, it's is an excellent ski resort for beginner to intermediate skier and some for proficient skiers. Loved it.
CONS: Could have more international restaurants, Indian, Chinese

 , Greece () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Good costumer service. Great variety of cars.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I have been a client to Motoroads renting a car in Varna , Bulgaria last year. I could say they provide very good services,they have friendly and polite staff, good prices. I ll definitely rent with this company again.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Thank you for a nice but long journey from Sofia to Pliska with our dogs . Miro was a very safe and good driver and a very nice man. He is a credit to your company.
CONS:

 , UK () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Hi, I have just used you to transfer me to Bansko and back from Sofia. I just wanted to send a short note to thank you for a seamless hassle free transfer service. The Driver was exceptional very well mannered and spoke very good English. Very impressed with the Service and will defiantly use your services again. Please forward this e-mail to the MD. Best Regards Mark (HAPPY Customer)
CONS:

 , Netherlands () Service:   BICYCLE RENTAL 
  Family with children Customer review rating
PROS: - very clear website, the price you see is what you pay, good service, easy to reach by phone, English speaking, safe environment
CONS:

 , Bern/Zurich, Switzerland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thank you for your service. I am pleased with my first experience with your company and have already recommended you further. Almost everything was fine. Very important, the car was clean inside and outside. There were no technical problems at all. Hope we'll meet again. Sincerely, M. Iliev, Bern/Zurich, Switzerland
CONS: Some minor issues: A more detailed explanation and demonstration at the beginning would be welcome. The hand break was not satisfactory. Do you check the pressure of the tyres before delivering the car?

 , Belarus () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Everything went without any problems: the car (suzuki swift), pick-up and drop-off times were as per reservation order. I had to reschedule the pick up date\time twice, no issues with that either. Both drivers were very nice and helpful.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Young couple Customer review rating
PROS: Transfer was great, driver their ready for pick up and the same for our return journey. No hassle! Will use again!
CONS:

 , France () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Hello, just wanted to say that the ride from Sofia Airport to Sunny Beach was very good. There was a good service, and our driver, Stancho, is a very nice person and safe driver. If possible you have to compliment him about it. At last i wanted to say that if in the future i need another ride to somewhere, i will always look what is possible with you. Thanks again and say hello to Stancho from me :) Greetings, Steve Dyck
CONS:

 , Malta () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have just returned from a holiday in Bulgaria where we have made use of your car rental service, for the second time. The pick-up service was on time, but although the car was in a very good condition, it was too small for us and our luggage. We had booked an Opel Corsa 1.2Ls which could hold 2 medium suit cases in the booth BUT we were provided with a Picanto which could hold only one small suit case, the rest we had to carry on the back seat. This was very uncomfortable for the passenger at the back. Luckily we were 3 instead of 4 passengers, as was in the booking (Booking No.1908-2908MSVE310710A: Car rent Voucher) We were told that the contract says 'booked car or similar'. By similar I understand that the model might be different but still holds 2 medium suitcases in the booth and not less. We are frequent travelers to Bulgaria. Next November will need to rent a car and we intend to make use of Motoroads again as the service was always excellent except for the above small incident. We would highly appreciate if we benefit from discount voucher next time. Regards and thank you very much Angelo Degiorgio (Malta)
CONS:

 , Netherlands () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Joya Park Hotel, Golden Sands
PROS: Great service, on time and a good driver, will definitely use motoroads again. Thanks
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Young couple Customer review rating
PROS: We used Motoroads for an airport transfer in June 2010 and found their service to be efficient and good value for money, and the driver was very helpful and polite
CONS: None

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
Review: Hotel Paradise Bay, Sozopol
PROS: i would just like to say what a brilliant service you gave to us.we were collected on time from the airport and to the minute from leaving our appartment. service fantastic the drivers were safe and great . had a great time and will allways use motoroads next year. thank you so much. mr hall
CONS:

 , Canada () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
Review: Emerald Beach Resort, Ravda
PROS: Great service, taxi was right on time, the ride was very smooth
CONS: none


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