Page 3 » Customer reviews for service

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Page 3 Customer feedback » Review services
 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Перфектно обсслужване, любимата ми фирма горещо препоръчвам.
CONS: Няма.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Great service,frendly people.Will use Motoroads again and again.Thanks
CONS: no

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Everything was perfect. Easy takeover and return. Motorcycles were in good technical condition.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Super Motorräder, Übernahme und Rückgabe hat super geklappt
CONS: Ein bisschen Verwirrung -aber wirklich nur ein bisschen- wegen ein paar Verständigungsproblemen

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Арендую машину в Болгарии ( Бургас) несколько лет. Всегда вовремя, сотрудники всегда на связи.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Extremely professional and reliable service. The staff always arrive on time/early, which is great. Very good quality cars, have used this company on multiple occasions now with no problems at all. Communication is excellent. Would highly recommend.
CONS:

 , Deutschland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Super 👍 Team. Tolle Bedienung, ja ich bin seit längeren Zeit bei Motoroads als Kunde, bin außerordentlich sehr sehr zufrieden. Selber bin ich viel rumgekommen, aber wie diesen netten Menschen habe nicht begegnet. Wünsche euch unwahrscheinlich viele zufriedene Kunden und weiter so.
CONS: 0

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I enjoyed a great journey thanks to the Motoroads, they are correct and nice. I would recommend them to my friends. Thank you! :)
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, dealt with Vesi, who was waiting at the airport on our arrival and again on our return. Will be using again
CONS:

 , Czech Republic () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The most professional service provider we have used in Bulgaria! Bikes were in great condition and collection and drop off was very smooth. Thanks a lot!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Motoroads provides some of the best customer service I have ever experienced. We have rented cars from them 2-3 times a year for several years and the staff have been helpful, punctual and accommodating every single time. The process of picking up and returning a car with Motoroads takes a 10th of the time of any other rental company and there is none of the usual sense that they are looking for any opportunity to fleece you. The pricing is clear and transparent and the cars are well looked after and any damage is thoroughly and fairly described in the documentation. It's a truly lovely company to deal with and I would never consider using any other for car rental in Bulgaria.
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Перфектно обслужване.Ползвам услугите на Motoroads повече от пет години и ще ги използвам за напред.Благодарности на екипа.
CONS: Нямам забележки

 , France () Service:   CAR RENTALS 
   Customer review rating
PROS: Once again, an excellent, friendly and reliable service! So very refreshing not to have to worry about anything at all! Thank you so much, and looking forward to using your services again soon!
CONS: None whatsoever!

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: well done. See you again in July.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Hi sorry for the late reply in filling out this. But as ever a great service by your company, this will be now are fifth-year of using your service and have always found it to be exemplary, the staff are always helpful and always explain every part of it, not much else I can add apart from a faultless service, your pickup driver even had the time and courtesy to drop as round to terminal two Sofia airport so we could get on the underground to travel in central sofia because this year we did not require to have the car for the entire time of our holiday, but always a brilliant company to hire from best of all not too expensive what else could you ask for,
CONS: Cons there aren't any

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The best part about Motoroads BG is the fact that you can deal with people over the phone and not only an online system. This makes the service a lot more flexible and customizable to your needs and can also save you money.
CONS: The longer rental period for premium vehicles makes me less likely to use them on a short trip.

 , Japan () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very important.
CONS: Everything went perfectly .

 , България () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Изключително сме доволни от професионалната услуга на офиса в Барселона, Испания. Мотоциклетите бяха в отлично състояние. От офиса реагираха своевременно със замяна на аварирал мотоциклет по време на мото тура. Искрено препоръчвам предоставяните от MOTOROADS услуги за отдаване на мотоциклети под наем! Благодарности на управителя на гаража/офиса в Барселона, Испания.
CONS:

 , Russia () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Quite by accident, the first time I rented a car in your agency. And now, I'm quite sure that I made the right choice. Over the past two months, I rented a car at your agency three times in a row. I should note the punctuality of your employees who deliver the car at the declared address and the excellent condition of the cars!
CONS: The agency is worthy of respect.

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very profesional service! Thanks.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Collection from the airport from a friendly driver who helped with our bags. Good journey to Bansko - Would use again. Return journey equally as good - a different driver and very friendly - Good English.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service. Very good communication . Defiantly will use Motoroads again.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Fabulous service and prices. They couldn’t be more helpful. Use them every year, wouldn’t use anyone else!
CONS:

 , Россия () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good communications via email. Quick confirmation. Reliable partners in place of rental (Munich, Germany)
CONS: Motobike was in good condition but not new as it was mentioned in advertising

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very positive experience overall, the car i rented was in excellent condition, the staff is very professional and responsive to any queries.
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: The service was excellent and easy to use. The pick up and drop off make it very convenient.
CONS: Everything went perfectly.

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Fantastic bike and service. Couldn't have asked for more. Bike in great condition and collection and drop off could not have been smoother.
CONS:

 , Slovakia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I`m quite frequently travelling to Bulgaria and always using Motoroads services for car rental and airport transfers. We always got perfect, reliable services from professional and helpful Motoroads people. Any problem with very late arrivals (e.g. Wizzs-air at 01.00 a.m.) and car returns at city addresses. I do recommend Motoroads to friends and colleagues.
CONS:

 , Швейцария () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Ich habe im April 2018 zum zweiten Mal bei Motoroads ein Auto gemietet. Mein Flug wurde umgebucht. Die Kommunikation per e-Mail war sehr schnell. Ich bin spät am Abend in Sofia gelandet.Die Übergabe verläuft immer schnell und unkompliziert.Die Mitarbeiter der Firma sind sehr freundlich und hilfsbereit. Das Auto war immer Top und sauber. Ich kann Motoroads nur weiter empfehlen und werde auch in Zukunft bei Motoroads Mietwagens buchen. Danke sehr und weiter so. Freundliche Grüsse Rogantini
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very happy with the service.Perfect timing on pick up and drop off,without any delays.Reliable car in very good condition. Friendly staff.100% recommended.Thank you,Motoroads. I’ll see you again.
CONS:

 , Canada () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Very good service. Clean and reliable car. Will recommend to all my friends.
CONS: Navigation was not updated.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good
CONS: Very good

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very profesional servese. Thanks
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Always use for rental for family in winter just done a transfer for first time excellent in both cases used for 7 year not one problem very professional and friendly
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Always a fast and reliable service from Motoroads!..I have hired cars and booked taxis many times in Bulgaria and they have never let me down yet.Great service from all the staff.Many thanks 👍
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Very good service and very good car for good price. I m happy
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: I travel regularly to Bulgaria and I always use Motoroads car hire. They are always reliable and there are no hidden extras when you arrive. I've never had any problems from this firm.
CONS:

 , Bulgaria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Wonderful service! Very good bikes. Highly recommend them.
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Very happy with service .Nice and reliable car. Very professional and polite staff. Definitely recommend the company and will use them again.
CONS: None

 , Bulgaria () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Excellent service. Always on time. Clean cars. Professional driving. I am using the service for the last 4 years and always pleased and satisfied.
CONS:

 , Полша () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Wysoki poziom obsługi. Samochód lepszy niż był zamówiony. Gorąco polecam.
CONS: -

 , Greece () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: 5 years regular car renter, simply the most efficient, cheap, good cars (staying up in the mountains 1200m). Just recommend
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We have used your company many times for van rental .we have only used your service of trans fares in April once .in all our dealings with yourselves we have never had a complaint or anything .we have always found you reliable friendly and competitive with prices .we will continue to use you on visiting bansko in winter and summer I’d like to thank you for your exceptional service hope to be visiting again soon
CONS: None

 , Bulgaria () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Very pleased with my experience in Barcelona from start to finish. The pick-up process was very smooth. They had all of the paperwork ready, reviewed the controls of the motorcycle, and took a note of any damage. They loaded me up with top-case and two side panniers so there was no worry with the luggage. The staff took the time to make sure everybody from our group were comfortable with the bikes. One of the Bikes (BMW GS 1200) engine failed on the motorway. We received prompt support and in less than 2 hours, the assistance was on the site and took the motorbike. Just on the next day we received replacement motorbike. The fast turnaround was highly appreciated. I'd like to thank all the staff in Barcelona for their support and a big thanks to Anton Alabau! Good work! Keep it up and ride safe!
CONS: The Ducati Multistrada 950 had some vibration at high speed and especially when using the breaks more intensively.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Thank you
CONS: Перфектни препоръчвам на всеки който има нужда от кола под наем. Изключително коректни и точни 👌

 , САЩ () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Mnigo sam dovolna ot slyjitelite v MOTOROADS..Otpravich zapitvane kam tiah i mi otgovoriha izcherpatelno.I nai vajnoto e che dostaviat koli do vsiako katche na Bulgaria.Blagodaria.
CONS:

 , Германия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Абсолютни професионалисти! Много учтиви и отзивчиви! Благодаря Ви!
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great job again! See you again in July. Sehr guter Service, danke! Immer wieder gern. Sehr zu empfehlen!
CONS: non

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Добрый день! уже несколько лет мы прилетаем в Софию и пользуемся услугой Ваше компании. Все нам очень нравится и качество авто прекрасное. Очень вежливые сотрудники и главное не было никаких подводных камней. В этом году планируем снова воспользоваться услугами Вашей компании уже 6 раз!!
CONS: Отрицательных нет комментариев,просто как постоянным клиентам хотели бы получить скидку)))

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Been with this company many times over the past twelve years, they just seem to get better and better, cars are good, clean and reliable and the staff are always there promptly at both ends of the trip
CONS: None


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