Page 3 » Customer reviews for service

Rented a BMW 1200 GS Motoroads Barcelona for a 6 day trip Pyrenees. Maria of Motoroads is very helpfull in the planning, answering questions and solving problems. Good service of Motoroads and quick answers on e-mails. I can recommend Motoroads, ask for Maria! Don't forget the N260 in your route, a perfect road for bikers. Robert2018-07-07
Page 3 Customer feedback » Review services
 , United Kingdom () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Professional service Friendly staff Knowledgeable staff Emails responded to immediately Pick up and drop off at my hotel was perfect Highly recommend them.
CONS:

 , Обединеното кралство () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Za pirvi pit naeh avtomobil,sis semeystvoto mi bqhme mnogo stastlivi.Avtomobila beshe cudesen i nqmase nikakiv problem.
CONS: Komentara mi e zashto kato pise ce avtomobila e 2016,a beshe 2011 model.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: They are just perfect!
CONS:

 , Cyprus () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Professionals at every aspect! Last September I rent for a second time car from Motoroads, and once again I was very satisfied from the overall service. Professional attitude, quick car delivery at the arrival and no delays at the return; clean, full tank, brand new car as I have ordered. The guy called Kiril at the pick up had very friendly behavior and instructed me for some new features of the car that I was not aware. Professionals at every aspect! I would recommend them to anyone visiting Bulgaria.
CONS: none

 , Cyprus () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: STRONGLY RECOMMENDED THIS RENTAL COMPANY I RENT A CAR FOR A MONTH. PRICES ARE VERY GOOD. THE SERVICE WAS FAST AS WELL AS THE CAR WAS IN EXCELLENT CONDITION. I HAD TO DEPOSIT A SMALL LOGIC AMOUNT IN COMPARE TO OTHER COMPANIES WANTED 3 OR 4 TIMES MORE. MY CASH DEPOSIT WAS RETURNED TO ME AS SOON AS I RETURNED THE CAR AS I SHOULD. FRIENDLY STUFF WHO ANSWERS YOUR QUESTIONS AS FAST AS POSSIBLE. IF I VISIT BULGARIA ONE MORE TIME I WILL DEFINITELY RENT A CAR FROM THE AGAIN.
CONS:

 , Belgium () Service:   BICYCLE RENTAL 
   Customer review rating
PROS: Excellent service, very good bike. Warmly recommended!
CONS:

 , Canada () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Very good service nice cars and the custimer service team is imaculate and very helpfull .thank you again i will be returning again
CONS:

 , Обединеното кралство () Service:   CAR RENTALS 
   Customer review rating
PROS: Здравейте, Със жена ми наехме кола на летище София. Искаме да изразим дълбока благодарност и удовлетворение от използваните услуги на компанията. Господина ни очакваше на летището,въпреки закъснението на полета което беше близо час. Колата беше меко казано отлична ,свърши ни отлична работа. Не мога да опиша удоволствието и радостта от това че ви има! Бих искал да препоръчам на всички вашите услуги.За нас най-добрата rent-a-car компания. Благодарим ви от сърце. Владимир Чангалов
CONS:

 , Malta () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: very very good thx
CONS:

 , Германия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Благодаря на Motoroads за отличното обслужване.За пръв път използвахме услугите ви и останахме изключително доволни.Качество на добра цена,До нови срещи! :)
CONS:

 , Bulgaria () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We were a very large family with a lot of children, the service was incredible from and to the airport, the drivers were super polite and nice and always on time. We shall use motoroads again.
CONS: No Cons!!!

 , Israel () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: The driver waited for us on time at the airport, and was nice. It was comfortable.
CONS:

 , Portugal () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We rented a car for 2 days in Veliko Tarnovo, Bulgaria. The car was brought to the hotel at the agreed time. The guy who brought it was very friendly and professional. The car was not the one I was expecting but of a higher class. He explained to me that the car I booked had had a crash. The car was in a very good condition and never let us down. I highly recommend Motoroads! I will certainly use their services again.
CONS:

 , Slovakia () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: During the last couple of years we have used MOTO-ROADS services - car rentals, as well as transportation in Bulgaria. Their services were always on very high professional level. The mails and questions were promptly answered to our full satisfaction. I would highly recommend MOTOROADS services to travelers in Bulgaria.
CONS:

 , Slovakia () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We use this company several times before. Everyone the servis was excelent, without any problems. This transport was for the smaler group, but with the some excelency. Marián
CONS:

 , Slovakia () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: The servis sas excelent trom beginnig to the end. Thank you. Marián
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Бронировал Рено Клио 1,2 (2015), подтвердили быстро. Пригнали прямо к отелю Киа Сид 1,4 2016года, что тоже порадовало. Хорошая и новая машина. Сервис отличный, все во время и даже на 4 часа позже забрали. Сдавал тоже у отеля быстро без каких либо придирок. Только навигатор зря взял, он какой то сложный. В другой раз буду пользоваться навигатором в смартфоне. Вообщем все Супер!!! Спасибо!
CONS:

 , Полша () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Firma godna zaufania. Samochód sprawny, obsługa na wysokim poziomie.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много съм доволен от обслужването Винаги са били навреме и колите са били в идеално състояние Ще продължавам да ги използвам
CONS:

 , Germany () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Der Transfer vom Airport Sofia zum Hotel in Plovdiv war perfekt. Der Fahrer hat uns mit gut sichtbarem Namensschild beim Verlassen der Gepäckausgabe abgeholt. Die Fahrt verlief problemlos, das Ziel haben wir nach gut 80 Minuten erreicht. Ein überaus freundlicher, zuvorkommender Fahrer. Diese Transfermöglichkeit ist sehr zu empfehlen. Wir werden auch in Zukunft wieder auf Motoroads zurückkommen. The transfer from Sofia airport to the hotel in Plovdiv was perfect. The driver picked us up with a clearly visible name tag when leaving the baggage claim. The ride went smoothly, we reached the goal after 80 minutes. A very friendly, approaching driver. This transfer is very recommendable. We will be back on motorcycles again in the future.
CONS: Kein None

 , Norway () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Veldig fornøyd. Hentet oss til avtalt tid, sjåføren var hjelpsom med barneseter, bilen var god og sjåføren ellers hyggelig. Anbefales.
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Picked up GS1200 triple black from just outside Geneva ( French side). The bike was immaculate.. well trained staff explained how the bike worked etc. Had 7 day trip and everything went well.. Very impressed with Moto Roads...
CONS: None

 , Denmark () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: The driver was nice and on time bogholder ways
CONS:

 , France () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Excellente service de Motoroads. Très professionnels, ponctuels, j'ai eu la voiture que j'ai commandée. Je suis très satisfaite. Merci et bravo à toute l'équipe! Je recommande!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: I have used the airport pickup service from this company several times and each time the driver has been punctual, courteous and reliable. An excellent service that I will use again.
CONS: No negative comments

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great service, Everything was as it should be first class.
CONS: nil

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: много точни, нови коли, всичко перфектно
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Здравейте, Вече два пъти използвам услугите на Motoroads и съм изключително доволен от тях. Като обобщение бих казал: - много сте точни, - истински професионалисти - добрър автопарк - усещането за наемането на кола е по - скоро като да я взимаш от приятел отколкото да я взимаш от доставчик - рядко срещано при други компании. При нужда от автомобил не бих се поколебал да използвам вашите услуги отново. Благодаря!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Great service overall despite some confusion around drop-off. Motoroads were great in accomodating our request to pick up the car in one city and drop it off in another. The deposit was also returned quickly and responses over email were very prompt.
CONS:

 , Austria () Service:   MOTORCYCLE RENTAL 
   Customer review rating
PROS: Hello, we rented a Honda Transalp for 10 days on Crete. The motorbike was brought to the hotel at 11 o'clock on time. The guys from the Team Motoroads were very friendly and professional. The bike was in a very good condition and never let us down. I can highly recommend Motoroads!! Certainly again! Keep it up. Until next time. Kind regards, Heinz We are both 48 years old...... still a young couple ;-)))
CONS:

 , United States () Service:   MOTORCYCLE RENTAL 
  Mature couple Customer review rating
PROS: Bike was in excellent shape and well fitted for the travel. No problems
CONS: No real problems. Well, it rained one day for a couple of hours......

 , САЩ () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Ние сме семейство от 5 човека, 4-ма от нас пристигнаха от чужбина на 2 групи. Motoroads ни посрещнаха на летище София, превозиха ни до Плевен, след това превозиха цялата група от 5 човека от Плевен до Златни пясъци и обратно в рамките на 5 дни и накрая върнаха 2-ма от нас от Плевен до София. Всичко това беше извършено професионално и точно. Водачите Христо и Петър бяха на уреченото място за взимане преди уговореното време. Бих искал да изразя специална благодарност за професионалното и вежливо отношение от тяхна страна към нас. We are a family of 5, 4 of us landed at Sofia Airport on 2 different days. Motoroads took us from Sofia Airport to Pleven, then they took all 5 of us from Pleven to Golden Sands and back in the course of 5 days and finally 2 of us returned back from Pleven to Sofia. This complex task was executed in a very professional and timely manner. The drivers Hristo and Peter were at the requested place well in advance of the requested time. I would like to express our gratitude to them for being highly professional and polite to all of us.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: The service was great. Everything worked perfectly. Best Travel ever
CONS:

 , Germany () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Es war so wie ich erwartet und erhofft hatte. Der Fahrer stand mit einem Schild am Ausgang vom Zoll. Der Transfer war schnell und sicher. Beim Rücktransfer war der Fahrer pünktlich. Ich kann Motoroads nur weiterempfehlen.
CONS:

 , САЩ () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Ние сме семейство от 5 човека, 4-ма от нас пристигнаха от чужбина на 2 групи. Motoroads ни посрещнаха на летище София, превозиха ни до Плевен, след това превозиха цялата група от 5 човека от Плевен до Златни пясъци и обратно в рамките на 5 дни и накрая върнаха 2-ма от нас от Плевен до София. Всичко това беше извършено професионално и точно. Водачите Христо и Петър бяха на уреченото място за взимане преди уговореното време. Бих искал да изразя специална благодарност за професионалното и вежливо отношение от тяхна страна към нас. We are a family of 5, 4 of us landed at Sofia Airport on 2 different days. Motoroads took us from Sofia Airport to Pleven, then they took all 5 of us from Pleven to Golden Sands and back in the course of 5 days and finally 2 of us returned back from Pleven to Sofia. This complex task was executed in a very professional and timely manner. The drivers Hristo and Peter were at the requested place well in advance of the requested time. I would like to express our gratitude to them for being highly professional and polite to all of us.
CONS:

 , Poland () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: The driver was nice and on time both times.
CONS: -

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: excellent, friendly service. on time and helpful.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Hassle free, excellent car rental experience. Car was perfect and as soon as we got off the plane was ready and waiting and again on the way back was greeted with a motor roads employee who was punctual and very nice. Great service
CONS:

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: Good service They can deliver the car or pick it up from any location in town Cars were old before, but now they made an effort to provide new cars
CONS:

 , Netherlands () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This was the second time that we rented a car from Motoroads and again we were very pleased with the service. The car was delivered at the hotel as agreed. And when we returned the car at the airport the contact person was already waiting for us. The car was new and clean.
CONS: None

 , Switzerland () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: From pick-up to drop, just a perfect professional service. Thanks again.
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Винаги използвам услугите на Motoroads когато ми се налага и ще ги ползвам и в бъдеще.Нямам никакви забележки.Последния път наех съвсем нов автомобил с всички удобства и много икономичен.Благодаря и продължавайте все така.
CONS:

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Airport pick-up and drop-off on time and easy. No problem with cross border arrangements. When we had an electronics problem with the car in Greece they provided perfect assistance and service and immediately sent a replacement car with a driver. No language difficulties - good English spoken. I would certainly recommend them.
CONS: None

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I was a little sceptical at first because the price seemed too good to be true compared to what the rest of the rental companies had to offer. Three weeks for a large vehicle with automatic transmission for about $500? And I get car seats and a second driver option at no extra charge? No way! I decided to go with it and am extremely happy I did! We had to change vehicle due to a minor problem and got upgraded to a 4 wheel drive SUV. I emailed the company about it at 9 pm one night because I didn`t have a working phone and the very next morning I recieved a fb messenger call to work out the details. I have already recommended motoroads to my friends and will be using them for my future trips back to Bulgaria.
CONS: Yes, the cars are little bit older and have some miles on them, but they do the job and get you where you want to go without any worries.

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Found our driver very easily at airport .He was helpful with baggages. He had parked in car park a little way away from arrivals (it was busy so not his fault I am sure) but two of our party had difficulty walking on uneven surface.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Brilliant service and friendly driver. Thank you Ivan
CONS: Nothing

 , Israel () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: great service!!!!!
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Alles super !!!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: An excellent all round service that could not be faulted. The staff we met were flexible, helpful, polite and most accommodating. The vehicle we hired was in good clean condition and we had no complaints whatsoever. Indeed, we plan to use the service again. Thank you, Neville & Jill Pettitt
CONS:

 , Russia () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Брали в аэропорту Бургаса машину в апреле месяце. Брали Фольксваген Гольф на дизеле. Хорошая, приятная машина. В аэропорту встретили с табличкой, все во время.Хозяин машины был всегда на связи, оперативно решил возникшую в ходе аренды проблему. Благодарим за сервис!
CONS:


  SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.