Customer Reviews - Page 24

Page 24 Customer feedback » Review services
 , United Kingdom () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: I wanted to hire a Ducati for three days to ride the Stelvio pass. Having looked at a number of motorcycle rental companies and read the feedback, I decided to book with MOTOROADS. I filled in the easy to follow booking form and was contacted within a day by Maria who was very helpful and who confirmed my booking for a Ducati Hyperstrada 800. I paid the deposit which was very reasonable £79 and arranged the pick up to be at Bergamo Airport arrivals. A week before my departure I received an email explaining that the bike I had hired had been in an accident, that Moto Road would provide a Multistrada 1200 at no extra charge! On the pick up day I arrived at Arrivals and located the van and driver Umberto by mobile phone( he was 50 m away from me). We found a suitable lay-by and the bike was soon ready to go. Umberto gave me a very good briefing in English and was very helpful in answering my question. The bike was excellent and came with a top box and two panniers. I then rode to Bormio and stayed at Sotto Vento a superb 4star hotel. Riding the Multistrada was excellent and gave no problems on the Stelvio and the Mortirola Passes. The return was just as smooth and I would like to thank MOTOROADS for such an excellent service and I would thoroughly recommend anyone wanting to hire a bike in Italy to use this firm.
CONS: No problems

 , Canada () Service:  Transportation
  Mature couple Customer review rating
PROS: After a long 20+ hour plane ride, we like to have a car pick up ready at the airport. MOTOROADS was a good option that was reasonably priced. The driver was waiting for us when we came out of the baggage area and we quickly got to downtown Sofia. We used the service twice and both times I was happy and impressed with the service we received. The drivers assisted with luggage and were courteous. The cabs were clean. I found booking was very easy as well. The online feedback also helped me make a decision to use this company. I would highly recommend them and will use them again in the future.
CONS: None

 , Belgium () Service:  Car rentals
   Customer review rating

PROS: Very good service!
CONS: None!

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: Delivery anywhere, no frills, friendly staff
CONS: never get replies by email, some communication issues

 , United Kingdom () Service:  Transportation
   Customer review rating

PROS: Hello again. We had an excellent experience with MOTOROADS. Thank you to Borislava for helping us arrange our transfer from Nessebar to Bucharesti and please pass on our immense thanks to our driver, who was friendly and drove very safely despite the very long journey and tight deadline, I`m still amazed he made sure we caught our train on time. We could never have done it without you!
CONS: none

 , Russia () Service:  Transportation
  Solo traveller Customer review rating
PROS: Thank you very much! Everything was great! Despite the fact that the plane was delayed for more than an hour, we were met at the airport. We flew to Thessaloniki Greece and we had to go to Sandanski in Bulgaria. At the border, the driver helped us with checking passports (we have a Schengen open). Everything was wonderful. Thanks to your company and driver Stanislov for a good trip!
CONS: Not

 , Belgium () Service:  Car rentals
  Family with children Customer review rating

PROS: Reception by Opel in Ruse was very friendly and correct. The car looked like new and was perfectly maintained. When we brought the car back we got a lift back to the garage we didn`t have to take a taxi but got a lift from the manager. Excellent service, no problems.
CONS: none

 , New Zealand () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Excellent service, friendly woman who bought me the car . . . was very flexible with the pick up time when I dropped it back 10 days later and she even dropped me to the train station after coming to my hotel to pick the car up. I was a bit apprehensive initially when I was looking online as not a company I have heard of before but would use this company first if possible in the future. Europcar sucks btw . . . they are very hard to deal with and not at all flexible . . . recommend these guys over them any day.
CONS: None

 , Italy () Service:  Transportation
  Group of friends Customer review rating

PROS: Positive experience. The journey went well, the driver was punctual both on the outward journey and on the return journey and given the length of the journey (from Sofia to Sunny Beach) he allowed a halt for breakfast or lunch.
CONS: none


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