Customer Reviews -

 Customer feedback » Review services
 , Bulgaria () Service:  Car rentals
   Customer review rating

PROS: Comfortable, reliable car, 7 seater, SUV with rear view camera, with a large trunk and high ground clearance. The company secured a car with our requirements at the right time. Extremely friendly service.
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Despite the age of the machine and despite the high mileage - both of which I knew and were communicated accordingly - the machine was in top condition: one tire and brake pads were new. No damages. The entire process went smoothly and without complications - with shuttle service. Everything was great. We'd love to come back.
CONS: none

 , Germany () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: The Triumph wasn't the youngest, but it was in good condition, a new tire and brake at the front, suitcase, top case, everything as ordered. Technically no problems. Very nice handover. Everything was great, gladly again.
CONS: none

 , Canada () Service:  Car rentals
  Mature couple Customer review rating
PROS: We have been renting cars from MotoRoads in Sofia for quite a few years now and every time they do not disappoint. Everything from the customer service to their vehicles is exceptional. Highly recommended....thank you Emma and crew!
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Everything went well ! Very good support from rental station in Malaga, motorcycle itself almost new and in very good condition. Oct 2023
CONS: none

 , Slovakia () Service:  Car rentals
  Group of friends Customer review rating
PROS: During the last ten years, the essential part of my frequent trips in Bulgaria were the “Motoroads” rental’s services. If we needed either a small or a big car, or microbus (coach) with a driver for a day , or a week, we’ve got always what we needed and often more than we had expected. At “Motoroads”, we met professional, helpful and kind staff. I would highly recommend their services and help in organizing both business and tourism trips.
CONS: /

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I rented a car for 5 days in Dobrich, Bulgaria. Car was in good technical condition, delivered on time. Also dropping off at Varna airport was without any problems. Hope to see you again in Bulgaria.Thank you
CONS: none

 , Israel () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything was amazing. We received the car we ordered right at the airport. Despite the time (4 am) we dropped off the car there, a company representative was waiting for us at the airport.
CONS: none

 , Spain () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: Good and serious service. They comply with what they offer.
CONS: none

 , Ecuador () Service:  Motorcycle rental
  Group of friends Customer review rating
PROS: The condition of the motorcycles was excellent and the service of the staff was great to answer any questions. I would definitely rent with Motoroads again and recommend it!
CONS: Their GPS was damaged and they provided us with cell phone support! It worked well but in a wind it came off and the phone fell at high speed, which caused the screen and certain parts to be damaged! The rest of the trip we had to tie him up a little so he wouldn't fall again.

 , United States () Service:  Car rentals
  Solo traveller Customer review rating

PROS: This is my third time using Motoroads renting a car. Absolutely no issues, wonderful service. The staff responsive, flexible and ready to assist with whatever may come along. Highly recommend!
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: I rented a motorbike in Porto. When I arrived the bike was already all set and ready.the motorcycle was in excellent condition.The man who provided me with the motorcycle was very correct and helpful.All I can say is: it doesn't get any better
CONS: none

 , United States () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Picked up a bike in Barcelon. Guys in the shop couldn't have been better. Rode all through upper Spain, parts of France and Monaco. Bike worked flawlessly.
CONS: None

 , Switzerland () Service:  Motorcycle rental
  Mature couple Customer review rating
PROS: We rented Vespas in Mallorca for 4 days. We drove 700km. The mopeds were in perfect condition, the reception staff were very friendly, and the administrative matters were dealt with quickly and quickly. same thing when returning. We would rent a motorcycle here again. Great and cool staff. Thank you for fulfilling all my special wishes😀
CONS: none

 , Spain () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: very well organized, no bad surprises at any stage. Scooter in good shape, local information before start, excelent service and follow up by Andrea in Menton. Will certainly repeat.
CONS: none

 , United Kingdom () Service:  Motorcycle rental
  Group of friends Customer review rating
PROS: We rented 2 bikes in Porto Portugal for 12 days, had a great time travelling around no problems with the bikes, was really easy to pick up and drop the bikes in Porto, the staff there were very helpful can definitely recommend them
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: Used for many years , great service every time .
CONS: none

 , Poland () Service:  Car rentals
  Mature couple Customer review rating
PROS: I rented a car for 18 days in Burgas, Bulgaria. Car was in good technical condition, delivered on time. Also dropping off was without any problems. See you again in Bulgaria :) !
CONS: none

 , Sweden () Service:  Car rentals
  Mature couple Customer review rating

PROS: Everything worked great.
CONS: In the advertising it seemed that the car rental was based in Baltchik where we were staying. But the car came from Varna with an addition of 1000 SEK.

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: I have been using motoroads Bulgaria for over 15 years now, 3 times a year. I have seen them grow over this time and still they retain a friendly, professional, local service I would highly recommend them.
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: 4th year in a row using Motoroads for car hire. First class service every time, that’s why we return every year.
CONS: none

 , Germany () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Great communication with the company when booking, picking up and returning the car. I also had a discount on the final amount as a regular customer. The car was in pretty good technical condition and made my vacation in Bulgaria much more fulfilling for me and my parents. I would certainly use their services again.
CONS: None

 , Iceland () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: Our opinion was very good, good service, good attitude from the employees. We are very happy about everything and we would absolutely rent a bike from this company again.
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I rented a car for week in Bulgaria - very helpful and efficient service. Strongly recommend.
CONS: none

 , Bulgaria () Service:  Car rentals
  Family with children Customer review rating

PROS: For the second year in a row, we choose Motorroads for our summer car rental. Very accurate, responsive and kind! The car was as we expected, we had no problems. I recommend!
CONS: none

 , Cyprus () Service:  Car rentals
  Mature couple Customer review rating
PROS: Rented a car for a week in Bulgaria. Unstated of booked KIA RIO the Moto Roads give as Dacia Logan 2023 almost a new with just 2000 km. Perfect service, they are punctual and very friendly. Not the cheapest - but arguably best value for money. Thanks guys, you are the best!!!, Best regards.
CONS: no

 , Israel () Service:  Car rentals
  Family with children Customer review rating

PROS: Everything was ok. We're fully satisfied eith both business service and car's technical conditions and state. We will recommend our friends to rent cars in Motoroads Team. Thanks a lot for your service
CONS: none

 , Hungary () Service:  Transportation
  Family with children Customer review rating
PROS: Perfect job !everything happened as we discussed. Thank you!
CONS: none

 , Canada () Service:  Car rentals
  Family with children Customer review rating

PROS: We are using this company for years and they always provide excelent service . This year they give us Toyoto Corola Station Wagon Hydrid . This is an excellent car . i strongly recommend this company.
CONS: No

 , United Kingdom () Service:  Car rentals
  Group of friends Customer review rating
PROS: This is the fifth time we have used the services of Motoroads and as always everything was flawless. Always accurate and correct, always smiling and ready to help. If you need to pick up the car earlier, no problem. If you need to return it later, they are still available. If you need it, they can also deliver the car to Musala mountain. Therefore, we will continue to use their services.
CONS: There are none

 , Belgium () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: We rented a Royal Enfield Interceptor with side cases. the bike was in perfect state and had no Issues. We made a tour in south of Spain and had a beautiful trip in the Sierras (+ 1.000 km). Love the service and ease of renting! thx!
CONS: -

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: I had ordered 300cc scooter in Athens directly at the airport. I have to say that everything went extremely well All the paperwork could be completed in advance before boarding (via Viber). The device was technically flawless and was a lot of fun. I had my helmet, kidney belt and luggage net with me, but the topcase and second helmet could be reserved in advance. With the transfer of the deposit, nothing stood in the way of the 5-day short trip. The return, including the return of the deposit, was also quick and uncomplicated. 100% recommendation
CONS: Maybe a little short on time to only start the documents such as a copy of the driver's license and registration on the day of arrival

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Outstanding service as always
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: The car I rented was a perfect Toyota Corolla Hybrid- 2023. Unlike other companies that kept my deposit for more than 3 weeks, "Motor Roads" were correct, after the inspection they returned my deposit. They met and sent to the airport for free. I will contact them again because they are very correct, with a professional attitude and provided the car I wanted. I recommend them!!
CONS: none

 , Germany () Service:  Motorcycle rental
  Group of friends Customer review rating

PROS: I rented an immaculate BMW 1250 GS for 9 days from Team Motorcycle Rental Europe in Malaga. The tires (Metzler Karoo) were almost new and thus well suited for my longer tour (3,300 km). Both, handover and return were flawless and very friendly. This landlord I recommend with pleasure.
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Suzuki V-strom 250 rented in Madeira. The moped had about 40,000 km on it, but was in very good condition. Service was quick and friendly, everything was fine
CONS: nothing

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: As usual waiting at the airport upon arrival with the car, quick formalities, and drive away, no problems with the car at all, have used Motoroads every year for many years, always polite and a smile always makes the day better, nice people to do business with.
CONS: none

 , Switzerland () Service:  Motorcycle rental
  Mature couple Customer review rating
PROS: Rented a KTM 1290 Adventure with complete set of panniers and top case from 28.03.2023- 03.04.2023. Easy in all aspects, free airport shuttle, very nice staff at rental point. Bike perfect, not a glitch. Many more bikes available. My future go to place for rentals in Malaga.
CONS: None

 , Germany () Service:  Motorcycle rental
  Group of friends Customer review rating

PROS: Malaga: Good contact, landlord proactively contacted us on the morning of the rental day. Free shuttle from the airport to the parking lot. Received a new and a 6 year old motorcycle. Uncomplicated processing. Case, top case and lock included. Nice contact at the transfer point. Return uncomplicated.
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: It's my 5th time using the Motoroads service. Always easy to book, use and return the vehicle. No complications or hidden charges that's what I like. Strongly recommend them. Thank you guys!!
CONS: No

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Just returned from a motorcycle trip in morocco. If you are an adventurous person this is definitely a must trip! I rented a motorbike in Casablanca and drove around the south of Morocco! the motorcycle was delivered to the hotel, the qualified employees of the company quickly handed over the documents and I immediately set off! I'm heading north next time! and definitely with MOTOROADS!!! Thanks guys, you are the best!!!, Best regards
CONS: none

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating
PROS: Always correct service. And if something is wrong, it is quickly taken care of. And they aren't expensive either. I have rented several cars there and am very satisfied.
CONS: there are none.

 , Sweden () Service:  Car rentals
  Family with children Customer review rating

PROS: Rented a car for a week in Bulgaria. Overall very satisfied. Prompt and nice customer service through email. Convenient and hassle-free pick up and drop off. Almost brand new and very nice car. Not the cheapest - but arguably best value for money. Good Insurance coverage included.
CONS: none

 , Spain () Service:  Transportation
  Family with children Customer review rating
PROS: We have been using the services of this company for more than 10 years, twice a year the service is perfect, they are punctual, very friendly, they adapt to all the proposed changes and the vehicles are impeccable. You can't provide better service.
CONS: None

 , Germany () Service:  Transportation
  Group of friends Customer review rating

PROS: Hello from Berlin, no distance is too far for us ... we are happy to accept a long journey to Sofia and the 3.5 hour drive to Pamporovo for many years and we will be back! First class reliable service from booking including reception & the journey SAFE AND QUICK to your destination, we are always enthusiastic and say thank you especially to our driver Miro! GREAT SERVICE
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Always good service from Moto Roads I've been using them for over 5 years recommend then 100% Thanks guys...
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: The service was at a high level. We've used Motoroads for the past 15 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future. Nothing negative to share over the past 15 years we've been using their services!
CONS: none

 , Austria () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Rented a R1250GS in Jan 2023 in Malaga with unlimited mileage. Perfect bike, perfect service, perfect price
CONS: None

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: Great service, easy collection and drop off. Will use again.
CONS: None


  SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.