Customer Reviews -

Customer feedback » Review services

We had booked 4 people and 4 motorcycles. Pick-up location was Lisbon Airport. Because of a flight shift we also had to re-book. Nevertheless, everything worked wonderfully. The bikes were ready, the handover / takeover went smoothly. Gladly we will book again with you! Frank2019-05-11

Customer review rating

TESTIMONIALS

ADD COMMENT . . .

Dave Edwards, United Kingdom (March 28, 2020)	Service: Transportation
Group of friends
PROS: First class service from.the moment our driver picked us up at Sofia airport to when he dropped us off at Kempinski Grand Arena in Bansko. Unfortunately, we were unable to make the return trip with Motoroads as we had to leave 4 days early due to Coronavirus shut-down, however we would have no hesitation in using your company again on our annual ski trip to Bansko next year! CONS: None

Gary Bangham , United Kingdom (March 17, 2020)	Service: Transportation

PROS: Top reliable service, I have used moto roads for ten years, never been late and always polite CONS: None

Dimche , Aruba (March 16, 2020)	Service: Car rentals
Solo traveller
PROS: Everyone who gonna use this company never gonna get disappointed I use 2 times and I’m so happy to use much more thank you guys. CONS: none

Mariana Ivanova , United Kingdom (March 10, 2020)	Service: Car rentals

PROS: Always excellent and professional service. I have been using Motoroads for a few years as well as my brother. Never had any issues. No hidden costs. Definitely recommend to everyone. The best company to rent a car from. Always someone to help or just to ask a question over the phone or email. Very reliable and efficient. Will continue using their services when going back to Bulgaria. CONS: None

Angel Tabakov, United Kingdom (March 06, 2020)	Service: Car rentals
Family with children
PROS: I am extremely pleased with that strict company. I used it 3 times and always had very good communication. without hidden fees.Have the best prices so I recommend it ! CONS: No

Katerina, Netherlands (March 04, 2020)	Service: Car rentals
Group of friends
PROS: And again, the best service that I ever experienced with car rental. Fast. Nice car. No additional charges. I will still be a frequent customer. Many thanks to the team of Motoroads BG. We rented a Renault Kadjar 1.5 DCI for one week. CONS: No such

Georgi Kostadinov , Bulgaria (March 03, 2020)	Service: Transportation
Solo traveller
PROS: I have used, motoroad for many year and over 15 airport transfers, from Burgas, Sofia and Istanbul. Always excellent service and reliable transportation with accommodating drivers. CONS: none

Geoff Watson, United Kingdom (March 02, 2020)	Service: Transportation
Group of friends
PROS: Excellent service as we've come to expect. Courteous and friendly driver from Sophia to Bansko and back. Always happy with Motoroads. Thanks CONS: None

Vladimir, Russia (March 02, 2020)	Service: Car rentals
Family with children
PROS: For the past few years, I have been using only Motoroads to rent a car. High-quality and inexpensive service, never had a problem. Recommend. CONS: not

Milena Ivanova, Italy (March 01, 2020)	Service: Car rentals
Family with children
PROS: We have been using Motoroads for several years without any problems with them. They meet us at the airport on time. The staff is friendly and efficient. Vehicles are always in good condition. I would recommend Motoroads CONS: none

Iliyan Georgiev, United Kingdom (February 23, 2020)	Service: Car rentals
Solo traveller
PROS: Very good company !!! I use it for 3 times and so far no problems low prices great staff quality cars !!! I will use them again !!! CONS: There are none!

Andrew, United Kingdom (February 21, 2020)	Service: Car rentals
Mature couple
PROS: We have used Motoroads for a number of years now, and never had any issues with them. The rental costs are competitive, with no extra hidden costs. They always meet us at the airport on time, with friendly and efficient staff. The vehicles are always valeted and reliable. I would recommend Motoroads and we do not use anybody else. On a few occasions we have requested that we drop the car off at a hotel in Sofia, and have been met by a representative and returned the vehicle, at no extra cost. An excellent service. CONS: None

Geoffrey Bromley , United Kingdom (February 08, 2020)	Service: Car rentals
Mature couple
PROS: I found Motoroads quick &easy to deal with. And have for many years straight to the car I was on the road within 10minuits I arranged delivery of car to be picked up totally different area excellent. CONS: none

Jacqueline Carr, United Kingdom (February 04, 2020)	Service: Car rentals

PROS: First time using this company... I was a bit worried there may of been hidden costs when I arrive... but there wasnt! Absolutly brilliant service, very polite lady there waiting for us with a sign, we had no suitcases so we was straight out and she was already there. Everything was straight forward. Dropped the car off and lady was early meeting us to! Would definitely use again and would definitely reccomend to any of my friends or family! CONS: No cons. Really, great service.

Trevor Hazell , United Kingdom (February 03, 2020)	Service: Car rentals
Mature couple
PROS: Been using motoroads for a number of years now. I use them for car hire 2-3 times a year never had a problem. I dont shop around for for prices anymore as i know there prices are always competitive. Keep up the good work Motoroads. CONS: None

Eric Simonnou, Greece (January 30, 2020)	Service: Car rentals
Solo traveller
PROS: Since 7 years, frequent user, always pleased to see motoroads employee waiting for me going out of the airport, on time, to deliver my car. Thanks CONS: Nothing

Declan Byrne, Ireland (January 30, 2020)	Service: Transportation
Group of friends
PROS: We have been using Motoroads for our transfers to Bansko for the last 14 years and have never been let down by them. The driver is always there on time for pick ups and is always very friendly with our group. I can honestly say that we have never had a bad experience with Motoroads and will definitely be using them again. Thank you and see you again soon! CONS: None

Gavin, United Kingdom (January 29, 2020)	Service: Car rentals
Mature couple
PROS: I have been using Motoroads for a number of years. They are always waiting for you you when you arrive and drop off. Excellent service and good clean cars. Would highly recommend. CONS: none

Amanda & Simon, United Kingdom (January 26, 2020)	Service: Transportation

PROS: Fantastic service we have been using Motoroads since 2012 and have never been let down. Always on time, lovely drivers. Highly recommend. A special Thank you to our driver Peter. CONS: none

Elena Iovdalskaya, Russia (January 22, 2020)	Service: Transportation
Family with children
PROS: We ordered a transfer from the airport and back for a big group, with children, with a lot of ski equipment, and luggage. Very comfortable cars, the driver was polite, speaks Russian, met with a sign, came back at the right time, everything was fine! I definitely recommend everyone to use it. We will turn again with pleasure. CONS: not

Miroslav Raykov, United Kingdom (January 18, 2020)	Service: Car rentals

PROS: The service is always top. The cars I have rented are always well serviced and decent. I have never received a bad car or had any any problems with documents or reservations. Thanks for the wonderful service I will continue to use your services for the future. CONS: none

Daniel Arengauz, Israel (January 16, 2020)	Service: Car rentals
Family with children
PROS: Thank you! We got car at the Thessaloniki airport and ride to Bulgaria. The service was great. CONS: none

Roger Negus, United Kingdom (January 06, 2020)	Service: Car rentals
Family with children
PROS: I've been using Motoroads since 2006. Our last trip being Christmas 2019. Competitive pricing, great service and friendly staff, thx you. CONS: none

Miglena , Spain (November 19, 2019)	Service: Car rentals
Solo traveller
PROS: Very nice and new cars and excellent staff. Few times I rent a car from Sofia airport and always happy with Motoroads even if I have a late flight 😊 CONS: None

Colin Reader, United Kingdom (November 16, 2019)	Service: Car rentals
Family with children
PROS: Very easy pick up and drop off. Met at airport arrivals as described. Different car to one chosen but excellent alternative. Great value for money. CONS: Had to pay cash.

Aleksandar Strahilov, Spain (November 05, 2019)	Service: Car rentals
Mature couple
PROS: I have used rental car several times (for 5 years) New, comfortable, clean cars and very friendly staff. Thanks for everything!!!! CONS: Any

Frank, Germany (November 05, 2019)	Service: Motorcycle rental
Group of friends
PROS: We had booked 4 people and 4 motorcycles. Pick-up location was Lisbon Airport. Because of a flight shift we also had to re-book. Nevertheless, everything worked wonderfully. The bikes were ready, the handover / takeover went smoothly. Gladly we will book again with you! CONS: none

Andersen, Norway (November 02, 2019)	Service: Car rentals
Mature couple
PROS: Everything was perfect. Picked up the car in Burgas airport, easy prosess with paperwork. No problem. We had rented the car for 5 weeks and did not have any problem with it! Also very easy to deliver it back. No problems and very nice staff. All very good. CONS: None

Veselina, United Kingdom (October 28, 2019)	Service: Car rentals
Solo traveller
PROS: For the second time, I rent a car from Motoroads and I'm pleased. I recommend it! CONS: The selected car may not be available for the order period

Anastas Markov, New Zealand (October 28, 2019)	Service: Car rentals
Solo traveller
PROS: Thank you to the entire Motoroads staff for their professionalism in the car rental service During my stay in Bulgaria I had no problems with the car Iand the attitude of the company staff. Greetings. CONS: none

Rodrigo, Morocco (October 26, 2019)	Service: Motorcycle rental
Solo traveller
PROS: Great treatment of the staff. CONS: Very high deposit

Rumen Volevski, United Kingdom (October 21, 2019)	Service: Car rentals
Mature couple
PROS: I have used Motoroads for a number of years and must say, They are getting better and better! Thank you! Will strongly recommend it! CONS: None

Aleksandar Strahilov Ivanov, Spain (October 19, 2019)	Service: Car rentals
Solo traveller
PROS: We have used your services several times several times, myself and my wife. Everything is perfect in service and cars. Thank you !!! CONS: I have no comments.

Aleksandar Ivanov, Spain (October 19, 2019)	Service: Car rentals
Solo traveller
PROS: We have already used your services several times, myself and my wife. Everything is perfect in terms of service and cars. Thank you !!! CONS: I have no comments.

Julian, Finland (October 17, 2019)	Service: Car rentals
Mature couple
PROS: Excellent service as always. CONS: None

David Vernon, Israel (October 15, 2019)	Service: Motorcycle rental
Solo traveller
PROS: I had an excellent experience renting a BMW R1200GS Motorcycle from MotoRoads in Krakow, Poland. They delivered the bike and gear to my hotel and picked up everything when I returned. Marcin's customer service was great! CONS: Nothing negative.

Erdzhan Durmush, United Kingdom (October 15, 2019)	Service: Car rentals
Family with children
PROS: Great service,very helpful and smiley team . This was my 3rd time renting car with motoroads.com and as the previous 3 times fully satisfied and happy with the service. I did not get exactly what i have ordered but it was a lucky coincidence, because the type of car which i ordered on the way to airport got clutch breakdown - resulting in slight delay. But the good news i got same class car and discount for the inconvenience. The team was very helpful and cooperative! Very satisfied! I will keep using motoroads services ! CONS: none

Thomas Roggenbach, Germany (October 14, 2019)	Service: Motorcycle rental
Solo traveller
PROS: Everything was great. At the airport in Chania, an employee of the company welcomed me; the paperwork was done in a few minutes and I was ready to leave. I got a brand new machine and during the whole week there was not a single problem. For the emergency I had the mobile phone number of the employee of the company. The return of the machine at the airport went smoothly and was a matter of 5 minutes. Everything was perfect. CONS: none

Stef, Bulgaria (October 14, 2019)	Service: Car rentals
Mature couple
PROS: Very pleased with their friendly and professional service. Have been using motoroads for a number of vacations and can highly recommend. CONS: Can't think of any

Yakov, Israel (October 12, 2019)	Service: Car rentals
Family with children
PROS: Best company I have rented so far. CONS: none

Mauricio Valencia, Ecuador (October 10, 2019)	Service: Motorcycle rental
Group of friends
PROS: Extremely pleased with this company. Very professional and excellent actitud towards us. Highly recomendable! CONS: None

Dragomir Mollov , Bulgaria (October 08, 2019)	Service: Car rentals
Mature couple
PROS: Fast reaction, I’m time pickup and dropping the car. I’m satisfied with my rent from this company. CONS: Nothing major

Klaus Peter, Germany (October 07, 2019)	Service: Car rentals
Mature couple
PROS: The handover and the return of the car proceeded very correct. A very friendly young man was waiting for us at the airport Burgas on time. The car was clean an well prepared, so that we could start our tour along the shore of the Black Sea immediately. Everything went without problems. Price and service were extremely good, so that we can recommend Motoroads to anyone. CONS: Unfortunately our vacation passed too fast :(.

Velina Dimitrova, Bulgaria (October 06, 2019)	Service: Car rentals

PROS: I am very pleased with this company. Absolute professionals, friendly attitude, always available. I recommend it! CONS: There is no.

Grigor , Bulgaria (October 06, 2019)	Service: Car rentals
Solo traveller
PROS: Simply, the best! CONS: none

Iliya Atanasov , Germany (October 06, 2019)	Service: Car rentals
Solo traveller
PROS: An extremely correct and expeditious representative of my company handed over the car to Sofia Airport, which - despite the late hour of flight - was on time at the airport. The same thing happened with the return of the car. I am satisfied with the service and I recommend this company! I will use it in the future! CONS: none

Petur Kristjansson, Iceland (October 05, 2019)	Service: Car rentals
Mature couple
PROS: Good service of nice people. Everything went as promised. Car good. Price very fair. We will look again for Motoroads service. Anna and Petаr, frequent travelers in Bulgaria. CONS: none

Eshuster, Israel (October 05, 2019)	Service: Car rentals
Mature couple
PROS: Twice i used your excellent service in Bulgaria: Sofia in a first and Varna in a second. Next time i will get the rental car from you only. CONS: none

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