Customer Reviews -

 Customer feedback » Review services
 , Ireland () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Used this Motoroads company twice. Both times everything went perfect. It's cheaper than most companies. Representatives point out any previous damage to the car before they leave you with it (though i still take pictures anyway due to past bad experiences, but not with this company). Have been on time both times i used them. Speak excellent English. Great service all round.
CONS: Have not got a bad word to say about this company so no cons that i have found.

 , Spain () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Superb Service and communication, friendly staff. BMW GS 800 in prestine condition.
CONS: None

 , United Kingdom () Service:  Transportation
  Group of friends Customer review rating

PROS: First class service from.the moment our driver picked us up at Sofia airport to when he dropped us off at Kempinski Grand Arena in Bansko. Unfortunately, we were unable to make the return trip with Motoroads as we had to leave 4 days early due to Coronavirus shut-down, however we would have no hesitation in using your company again on our annual ski trip to Bansko next year!
CONS: None

 , United Kingdom () Service:  Transportation
   Customer review rating
PROS: Top reliable service, I have used moto roads for ten years, never been late and always polite
CONS: None

 , Aruba () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Everyone who gonna use this company never gonna get disappointed I use 2 times and I’m so happy to use much more thank you guys.
CONS: none

 , United Kingdom () Service:  Car rentals
   Customer review rating
PROS: Always excellent and professional service. I have been using Motoroads for a few years as well as my brother. Never had any issues. No hidden costs. Definitely recommend to everyone. The best company to rent a car from. Always someone to help or just to ask a question over the phone or email. Very reliable and efficient. Will continue using their services when going back to Bulgaria.
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: I am extremely pleased with that strict company. I used it 3 times and always had very good communication. without hidden fees.Have the best prices so I recommend it !
CONS: No

 , Netherlands () Service:  Car rentals
  Group of friends Customer review rating
PROS: And again, the best service that I ever experienced with car rental. Fast. Nice car. No additional charges. I will still be a frequent customer. Many thanks to the team of Motoroads BG. We rented a Renault Kadjar 1.5 DCI for one week.
CONS: No such

 , Bulgaria () Service:  Transportation
  Solo traveller Customer review rating

PROS: I have used, motoroad for many year and over 15 airport transfers, from Burgas, Sofia and Istanbul. Always excellent service and reliable transportation with accommodating drivers.
CONS: none

 , United Kingdom () Service:  Transportation
  Group of friends Customer review rating
PROS: Excellent service as we've come to expect. Courteous and friendly driver from Sophia to Bansko and back. Always happy with Motoroads. Thanks
CONS: None

 , Russia () Service:  Car rentals
  Family with children Customer review rating

PROS: For the past few years, I have been using only Motoroads to rent a car. High-quality and inexpensive service, never had a problem. Recommend.
CONS: not

 , Italy () Service:  Car rentals
  Family with children Customer review rating
PROS: We have been using Motoroads for several years without any problems with them. They meet us at the airport on time. The staff is friendly and efficient. Vehicles are always in good condition. I would recommend Motoroads
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Very good company !!! I use it for 3 times and so far no problems low prices great staff quality cars !!! I will use them again !!!
CONS: There are none!

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: We have used Motoroads for a number of years now, and never had any issues with them. The rental costs are competitive, with no extra hidden costs. They always meet us at the airport on time, with friendly and efficient staff. The vehicles are always valeted and reliable. I would recommend Motoroads and we do not use anybody else. On a few occasions we have requested that we drop the car off at a hotel in Sofia, and have been met by a representative and returned the vehicle, at no extra cost. An excellent service.
CONS: None

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: I found Motoroads quick &easy to deal with. And have for many years straight to the car I was on the road within 10minuits I arranged delivery of car to be picked up totally different area excellent.
CONS: none

 , United Kingdom () Service:  Car rentals
   Customer review rating
PROS: First time using this company... I was a bit worried there may of been hidden costs when I arrive... but there wasnt! Absolutly brilliant service, very polite lady there waiting for us with a sign, we had no suitcases so we was straight out and she was already there. Everything was straight forward. Dropped the car off and lady was early meeting us to! Would definitely use again and would definitely reccomend to any of my friends or family!
CONS: No cons. Really, great service.

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: Been using motoroads for a number of years now. I use them for car hire 2-3 times a year never had a problem. I dont shop around for for prices anymore as i know there prices are always competitive. Keep up the good work Motoroads.
CONS: None

 , Greece () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Since 7 years, frequent user, always pleased to see motoroads employee waiting for me going out of the airport, on time, to deliver my car. Thanks
CONS: Nothing

 , Ireland () Service:  Transportation
  Group of friends Customer review rating

PROS: We have been using Motoroads for our transfers to Bansko for the last 14 years and have never been let down by them. The driver is always there on time for pick ups and is always very friendly with our group. I can honestly say that we have never had a bad experience with Motoroads and will definitely be using them again. Thank you and see you again soon!
CONS: None

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: I have been using Motoroads for a number of years. They are always waiting for you you when you arrive and drop off. Excellent service and good clean cars. Would highly recommend.
CONS: none

 , United Kingdom () Service:  Transportation
   Customer review rating

PROS: Fantastic service we have been using Motoroads since 2012 and have never been let down. Always on time, lovely drivers. Highly recommend. A special Thank you to our driver Peter.
CONS: none

 , Russia () Service:  Transportation
  Family with children Customer review rating
PROS: We ordered a transfer from the airport and back for a big group, with children, with a lot of ski equipment, and luggage. Very comfortable cars, the driver was polite, speaks Russian, met with a sign, came back at the right time, everything was fine! I definitely recommend everyone to use it. We will turn again with pleasure.
CONS: not

 , United Kingdom () Service:  Car rentals
   Customer review rating

PROS: The service is always top. The cars I have rented are always well serviced and decent. I have never received a bad car or had any any problems with documents or reservations. Thanks for the wonderful service I will continue to use your services for the future.
CONS: none

 , Israel () Service:  Car rentals
  Family with children Customer review rating
PROS: Thank you! We got car at the Thessaloniki airport and ride to Bulgaria. The service was great.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: I've been using Motoroads since 2006. Our last trip being Christmas 2019. Competitive pricing, great service and friendly staff, thx you.
CONS: none

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Very nice and new cars and excellent staff. Few times I rent a car from Sofia airport and always happy with Motoroads even if I have a late flight 😊
CONS: None

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Very easy pick up and drop off. Met at airport arrivals as described. Different car to one chosen but excellent alternative. Great value for money.
CONS: Had to pay cash.

 , Spain () Service:  Car rentals
  Mature couple Customer review rating
PROS: I have used rental car several times (for 5 years) New, comfortable, clean cars and very friendly staff. Thanks for everything!!!!
CONS: Any

 , Germany () Service:  Motorcycle rental
  Group of friends Customer review rating

PROS: We had booked 4 people and 4 motorcycles. Pick-up location was Lisbon Airport. Because of a flight shift we also had to re-book. Nevertheless, everything worked wonderfully. The bikes were ready, the handover / takeover went smoothly. Gladly we will book again with you!
CONS: none

 , Norway () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything was perfect. Picked up the car in Burgas airport, easy prosess with paperwork. No problem. We had rented the car for 5 weeks and did not have any problem with it! Also very easy to deliver it back. No problems and very nice staff. All very good.
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: For the second time, I rent a car from Motoroads and I'm pleased. I recommend it!
CONS: The selected car may not be available for the order period

 , New Zealand () Service:  Car rentals
  Solo traveller Customer review rating
PROS:  Thank you to the entire Motoroads staff for their professionalism in the car rental service  During my stay in Bulgaria I had no problems with the car Iand the attitude of the company staff. Greetings.
CONS: none

 , Morocco () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Great treatment of the staff.
CONS: Very high deposit

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: I have used Motoroads for a number of years and must say, They are getting better and better! Thank you! Will strongly recommend it!
CONS: None

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: We have used your services several times several times, myself and my wife. Everything is perfect in service and cars. Thank you !!!
CONS: I have no comments.

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating
PROS: We have already used your services several times, myself and my wife. Everything is perfect in terms of service and cars. Thank you !!!
CONS: I have no comments.

 , Finland () Service:  Car rentals
  Mature couple Customer review rating

PROS: Excellent service as always.
CONS: None

 , Israel () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: I had an excellent experience renting a BMW R1200GS Motorcycle from MotoRoads in Krakow, Poland. They delivered the bike and gear to my hotel and picked up everything when I returned. Marcin's customer service was great!
CONS: Nothing negative.

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: Great service,very helpful and smiley team . This was my 3rd time renting car with motoroads.com and as the previous 3 times fully satisfied and happy with the service. I did not get exactly what i have ordered but it was a lucky coincidence, because the type of car which i ordered on the way to airport got clutch breakdown - resulting in slight delay. But the good news i got same class car and discount for the inconvenience. The team was very helpful and cooperative! Very satisfied! I will keep using motoroads services !
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Everything was great. At the airport in Chania, an employee of the company welcomed me; the paperwork was done in a few minutes and I was ready to leave. I got a brand new machine and during the whole week there was not a single problem. For the emergency I had the mobile phone number of the employee of the company. The return of the machine at the airport went smoothly and was a matter of 5 minutes. Everything was perfect.
CONS: none

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating

PROS: Very pleased with their friendly and professional service. Have been using motoroads for a number of vacations and can highly recommend.
CONS: Can't think of any

 , Israel () Service:  Car rentals
  Family with children Customer review rating
PROS: Best company I have rented so far.
CONS: none

 , Ecuador () Service:  Motorcycle rental
  Group of friends Customer review rating

PROS: Extremely pleased with this company. Very professional and excellent actitud towards us. Highly recomendable!
CONS: None

 , Bulgaria () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast reaction, I’m time pickup and dropping the car. I’m satisfied with my rent from this company.
CONS: Nothing major

 , Germany () Service:  Car rentals
  Mature couple Customer review rating

PROS: The handover and the return of the car proceeded very correct. A very friendly young man was waiting for us at the airport Burgas on time. The car was clean an well prepared, so that we could start our tour along the shore of the Black Sea immediately. Everything went without problems. Price and service were extremely good, so that we can recommend Motoroads to anyone.
CONS: Unfortunately our vacation passed too fast :(.

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: I am very pleased with this company. Absolute professionals, friendly attitude, always available. I recommend it!
CONS: There is no.

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Simply, the best!
CONS: none

 , Germany () Service:  Car rentals
  Solo traveller Customer review rating
PROS: An extremely correct and expeditious representative of my company handed over the car to Sofia Airport, which - despite the late hour of flight - was on time at the airport. The same thing happened with the return of the car. I am satisfied with the service and I recommend this company! I will use it in the future!
CONS: none


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