» Customer feedback. Review services

Customer feedback » Review services

TESTIMONIALS

ADD COMMENT . . .

Mario, Spain (January 09, 2019)	Service: TRANSPORTATION
Group of friends
PROS: Better is impossible, simply EXCELLENT CONS: Nothing

Stefan, Обединеното кралство (January 04, 2019)	Service: CAR RENTALS
Family with children
PROS: Обслужването винаги е на високо ниво. Колите са в отлично състояне , служителите са винаги усихнати и приветливи. Комуникацията е била винаги много лесна. Доволни сме и винаги ползваме услугите им. CONS: Нямаме ниаккви забележки.

Alex, Israel (January 03, 2019)	Service: TRANSPORTATION
Family with children
PROS: Six or seven times i took transfer from Motoroads. Every times it was perfect. CONS:

eric simonnou, Greece (December 30, 2018)	Service: CAR RENTALS
Solo traveller
PROS: Client since more than 5 years, I really don't think even a second to look for another company. Serious, on time, cheap & high quality of car rental. Thanks for making my stays in Bulgaria always perfect. CONS:

Alan, United Kingdom (December 29, 2018)	Service: CAR RENTALS
Mature couple
PROS: This is the second time that I have hired a car from Motoroads and again, everything was perfect. You will receive an email confirming all your booking details. The prices are as good as any other car hire company. You are met on arrival by a friendly memeber of the motoroads team who take you to the car which is parked nearby. Although I didn't need them, Snowchains and a ski rack were provided. The car was clean and exactly as expected. When you return to the airport, a member of the team is waiting for you and you simply need to pull over, remove your belongings and the car is driven away for you. Motoroads make everything very simple and the team are very friendy. When I considered the cost of a transfer to my destination, it didn't cost me much more to drive myself and have the convenience of a car while I was in Bulgaria. I will definitely be using Motoroads again. CONS: There was nothing that could be better

Desislava, United Arab Emirates (December 25, 2018)	Service: TRANSPORTATION
Family with children
PROS: Excellent service! Easy to book on line, easy to make changes! Always on time, very professional, clean cars, very reliable! I use them for the last 4 years and was always satisfied! Highly recommended!!! CONS: No such at all!

Jalal , Bulgaria (December 10, 2018)	Service: CAR RENTALS
Group of friends
PROS: Fantastic company would 100% recommend them to anyone who is looking for hassle free car rental and reliable cars. Their customer service is fanstastic and available 24/7. Have been using motor roads for 2 years and have never been disappointed once! CONS: None

Veneta , United Kingdom (November 21, 2018)	Service: CAR RENTALS
Solo traveller
PROS: Motoroads is an amazing company!!!! Highly recommend!!! I have been using their services several times a year since 2011, never changed the company. And I have never been disappointed! Fantastic if customer service, 24 hr help line, reliable cars. Last time I had a brand new car. CONS: None

Martin, Дания (November 20, 2018)	Service: CAR RENTALS
Family with children
PROS: Excellent service,new cars,always on time ,very loyal.I have used motorroads servisec the last 3 times and I am very satisfied.Highly reccomend . CONS:

Ferry, Netherlands (October 29, 2018)	Service: CAR RENTALS

PROS: Excellent service! Hired for 4th time already and they are always ready on standby at the airport with sign with my name on it. Cars are in clean and good order. Have had no problems with their cars in either diesel or benzine models. Air-con works great in hot Bulgarian weather. But really their service is remarkable. With my last rental with them we had to extend our use with the rental, but this was not a problem. Contacted them via email in the weekend and got a reply saying it was no problem. Just had to confirm booking via a provided link and it was arranged. Really highly recommended to rent from Motoroads! CONS: None!

Roland Reppin, Germany (October 27, 2018)	Service: CAR RENTALS
Mature couple
PROS: Once again, tenth time, a very good job - good service, good car, no problems at all. See you next spring. Special thanks to Christo. CONS: non

Ema, България (October 19, 2018)	Service: CAR RENTALS
Family with children
PROS: Nice people, really kind and understandable. All my demands were satisfied. Тhank you once again! CONS: Nothing to say here :)

thunderdog, United Kingdom (October 16, 2018)	Service: CAR RENTALS
Solo traveller
PROS: Highly recommend Motoroads, excellent service, helpful friendly staff, CONS:

Plamen, United Kingdom (October 14, 2018)	Service: CAR RENTALS
Family with children
PROS: Every time everywhere PERFECT service. CONS: Non,nothing

Ferry, Netherlands (October 14, 2018)	Service: CAR RENTALS

PROS: Great service! Timely pickup at airport, quick to arrange everything. Third time renting from motoroads.com and is only great experience so far. Really recommended! CONS:

Joan Martin, United Kingdom (October 13, 2018)	Service: CAR RENTALS
Group of friends
PROS: We have used Motoroads for a good number of years and have found them bvery reasonably priced and efficient and the staff are all very friendly and helpful. We have recommended Motoroads to all our friends going out to Bulgaria and have never regretted it. CONS: None really

Tsvetelina , Bulgaria (October 12, 2018)	Service: CAR RENTALS

PROS: Много точни, много любезен персонал. Съответствие между цена и качество, автомобила беше страхотен, чист, добре поддържан.с удоволствие бихме си ползвали услугите Ви отново. Поздрави от Кипър CONS:

Veneta Dimitrova, United Kingdom (October 12, 2018)	Service: CAR RENTALS
Family with children
PROS: I highly recommend Motoroads. I have used their services 3 times now. Their staff has always been punctual, friendly and helpful. Great Service. Will use them again. CONS:

Howard Nelson, United Kingdom (October 11, 2018)	Service: MOTORCYCLE RENTAL
Mature couple
PROS: Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. CONS: None

D.Georgiev, United Kingdom (October 10, 2018)	Service: CAR RENTALS
Mature couple
PROS: Best credit to All staff from Moto Roads Easy booking, always on time for drop off and pick up the car, Yes - Recommends CONS: Well done to All MOTO ROADS

Hugo, Switzerland (October 09, 2018)	Service: MOTORCYCLE RENTAL
Group of friends
PROS: We were very happy with the Motoroads.com service. The preparation and communication before our trip was very good and helpful, the service when we took over the bikes and when we brought them back was efficient and very friendly. We had a great tour from Barcelona into the Pyrenees and no troubles with the bikes. CONS: -

Mario, España (October 07, 2018)	Service: TRANSPORTATION
Group of friends
PROS: Cada año usamos este servicio, son muy profesiones, puntuales, la comunicación es excelente y a un precio muy competitivo. Recomiendo esta compañía por la magnífica experiencia durante 6 años CONS:

Kalin, United Kingdom (October 05, 2018)	Service: CAR RENTALS
Family with children
PROS: I have use them for two years now. Good service, always on time. Thank you guys! See you again. CONS:

Илиян, България (October 03, 2018)	Service: CAR RENTALS
Family with children
PROS: Както и много други пъти получих пълно съдействие от екипа на фирмата, много хубава, нова кола, която ми бе предоставена по най-удобен и достъпен начин. Много коректно отношение. Благодаря! CONS:

Mark Fairley, United Kingdom (October 02, 2018)	Service: CAR RENTALS
Solo traveller
PROS: Great flexible service at attractive competitive prices. Straight forward transaction, with no hidden extra. Friendly staff who care about what they do and value returning client. CONS: None

Guergana, United States (October 02, 2018)	Service: CAR RENTALS
Solo traveller
PROS: Excellent Service! Very professional and accommodating! Thank you for all you do Motoroads! CONS: N/A

Ildikó, Hungary (October 02, 2018)	Service: TRANSPORTATION
Group of friends
PROS: Accurate, reliable service. Thank You! CONS:

Violeta Toteva, Канада (September 29, 2018)	Service: CAR RENTALS
Mature couple
PROS: Super service! Super voiture! Super prix! Emma est super disponible, flexible, gentille et professionnele! Je propose Motoroads a tout le monde! 5/5💓 CONS*:

Иво Радойков, България (September 25, 2018)	Service: CAR RENTALS
Solo traveller
PROS: Често наемам автомобили от тях. Изключително коректни и любезни. Имам им пълно доверие и то се потвърждава при всяка среща. Браво на целия екип! Привилегия е да бъда техен клиент. CONS:

Mikael, Sweden (September 24, 2018)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: Rented a Honda Africa Twin at Malaga airport. Very friendly and professional staff (Paco) was there with the bike to meet me. Easy pick-up without any hassle. Bike was in perfect condition and Paco even offered me “suggested routes” up in the mountains. Drop-off was equally easy, dropping bike off just outside the airport terminal.Very smooth. Overall an excellent, FIVE STAR experience and highly recommend!! .. CONS: A “discount voucher” for return customers should be offered.

martin, Germany (September 22, 2018)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: very good service, friendly and professional stuff in Mallorca, service exceeded any expectations, 5 stars out of 5. highly recommended! CONS: none

Rositsa, Spain (September 22, 2018)	Service: CAR RENTALS
Family with children
PROS: Muy profesionales! Excelente servicio , coches y atención al cliente. Mucha transparencia en todo momento . Sin duda alguna es la mejor empresa de rent-a-car en Bulgaria. Recomendable al 100%. CONS: None

Alex, Canada (September 21, 2018)	Service: CAR RENTALS
Solo traveller
PROS: ОТЛИЧЕН СЕРВИЗ,БЛАГОДАРНОСТ НА ЦЕЛИЯ ЕКИП НА МОТОРОДС!! ЦЕНИ И ОБСЛУЖВАНЕ С КЛАС ,ПО ДОБРИ ОТ МНОГО ОТ "ГОЛЕМИТЕ" В ТОЗИ БИЗНЕС,АКУРАТНИ И МНОГО ТОЧНИ С ВРЕМЕ,ИНФОРМАЦИЯ И УСЛУГА ЗА КЛИЕНТА ПОСЛЕДНИТЕ ШЕС ГОДИНИ ПОЛЗВАМ САМО ТЕХНИТЕ УСЛУГИ И АКО СА ВСЕ ТАКА И ЗАНАПРЕД,НЕ БИХ СИ И ПОМИСЛИЛ ДА ГИ ЗАМЕНЯ ПРЕПОРЪЧВАМ НА ВСЕКИ, КОЙТО НЕ Е ПОЛЗВАЛ ТЕХНИТЕ УСЛУГИ-ОПИТАЙТЕ, БЪДЕТЕ ВЗИСКАТЕЛНИ КЪМ ВСЕКИ ДЕТАИЛ....И ЩЕ СЕ НАСЛАДИТЕ НА ПРЕСТОЯ СИ С ВЪЗМОЖНОСТА ДА ПОСЕТИТЕ ВСЯКО ЖЕЛАНО ОТ ВАС СЪБИТИЕ,,,НАВРЕМЕ ,УДОБНО И БЕЗ ПРОБЛЕМНО! БЛАГОДАРЯ ВИ ТИМ МОТОРОУДС, ВИЕ СТЕ ОТ НАЙ ДОБРИТЕ!! ДО НОВИ СРЕЩИ.... CONS: НИКАКВИ ЗАБЕЛЕЖКИ!!!

Anthony Walpole, United Kingdom (September 21, 2018)	Service: TRANSPORTATION
Mature couple
PROS: excellent safe driver Lubo, really informative guy and right there waiting on both legs CONS: none

Sven Hedlund, Sweden (September 14, 2018)	Service: MOTORCYCLE RENTAL
Group of friends
PROS: Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden CONS: None

Brenda, United States (September 14, 2018)	Service: CAR RENTALS

PROS: Moto Roads is a great company to rent from. Great service and the cars are good. They make sure to respond quickly and will even deliver the car to the place your staying and pick it up. The convenience is unsurpassed. I have rented already over 4 times and will book again soon. Keep up the great job!!! CONS: None

Gavin, United Kingdom (September 14, 2018)	Service: CAR RENTALS
Group of friends
PROS: I travel to Bulgaria several times a year and have rented cars from Motoroads for the last few years. The level of service is excellent. A good selection of cars that are clean and always ready for when you arrive. CONS: None

Mirella, Germany (September 14, 2018)	Service: CAR RENTALS
Family with children
PROS: We got our Kia Rio on our arrival at the Sofia airport. The car was comfortable in every respect for us and our son. The rental procedure was easy and quick, the staff is competent and friendly. We had no problems traveling through the country. CONS: The construction of the front apron does not allow to drive on dirt roads.

Савина Георгиева, България (September 13, 2018)	Service: ATV & QUAD
Solo traveller
PROS: Благодаря на екипа на Motoroads за бързата реакция по организирането и наемането на АТВ в Боровец! Изживяването беше много приятно, придружаваше ни много мило момиче за водач, съобразявайки се с условията и моите умения! CONS:

Joan Plana, Spain (September 13, 2018)	Service: CAR RENTALS
Family with children
PROS: We have rented two cars for 8 days in Bulgaria. Very good service. Good cars. Delivery in hotel an drop off in airport, all on time, quickly and without problems. Friendly service. If we travel forward to Bulgaria, we'll repeat! CONS:

Нели Вълкова, Обединеното кралство (September 13, 2018)	Service: CAR RENTALS
Mature couple
PROS: Много съм доволна от услугата. Чудесна и комфортна кола. Няколко пъти ползвам фирмата, никога не съм имала проблеми. Препоръчвам ви на приятелите си, благодаря ви! CONS: Нямам

Rosele & Jean, France (September 13, 2018)	Service: MOTORCYCLE RENTAL
Mature couple
PROS: We rented a 1200 GS BMW in Faro Portugal. The bike was in excellent condition, absolutely clean and we didn't have any issue with it once we became familiar with the electronic. The personnel was very friendly, competent and honest. I received a reimbursement as they realized there had been apparently an error on my reservation. CONS: The bike had a top case but no foam cushion for the passenger so it was a bit rough and uncomfortable after several hours of ride. this little equipment which exists would be welcome as a standard

Kirova, France (September 13, 2018)	Service: CAR RENTALS

PROS: Depuis quelques années maintenant, nous avons pris l'habitude de louer un véhicule chez MOTOROADS lorsque nous nous rendons en Bulgarie. Le service est absolument parfait. Notre avion avait plus de 2 heures de retard, si bien que nous sommes arrivés à l'aéroport de Sofia à 3 h du matin, au lieu de 00H40. Quelqu'un nous y attendait, si bien que nous avons pu récupérer la voiture, en dépit de l'heure très tardive (ou très matinale...). Systématiquement, nous trouvons de la monnaie dans la voiture, ce qui nous permet de régler le parking. Ces détails rendent la chose très très agréable. Nous louerons de nouveau un véhicule chez eux : cette société est pour nous une référence! :) CONS: RIEN

Marcella Pantic, Швейцария (September 13, 2018)	Service: CAR RENTALS
Family with children
PROS: Alles hat bestens geklappt. Das Auto war fast neu, sehr sauber, der Kindersitz war zwar von den weichen, hat aber seinen Zweck gut erfüllt, das Auto war voll getankt, sogar Sonnenblende für das Kind war vorhanden. Der Service ist super. Wir sind mit dem letzten Flug angekommen, man hat aber um Mitternacht auf uns am Flughafen gewartet. Bin sehr positiv überrascht und werde mit Sicherheit wieder bei Motoroads buchen. Danke für alles! CONS: Es gibt nichts Negatives zum berichten.

Nakis, Cyprus (September 12, 2018)	Service: CAR RENTALS
Family with children
PROS: Hired a mini Van for 9 people. Driver arrived in time at Thessaloniki Makedonia airport and was polite. A second key was dispatched via courier service as soon as we informed the company there was problem with the car key. Car was in good condition. No questions asked or further checks regarding the car condition when returned, as it was fully insured. Company was responsive in Viber messages and telephone calls. Happy with overall service. I would recommend the company. CONS: Although a second key was received the next day after informing the company that there was a problem with the one we had, I would suggest the company to provide a backup key to the driver during vehicle collection if possible.

Chris, United Kingdom (September 12, 2018)	Service: TRANSPORTATION
Mature couple
PROS: Have used this company for many years for our transfers to Bansko. Our trip out this August was as reliable as all our other trips with safe, courteous drivers. No hesitation in recommending Motoroads. CONS: None at all.

Jan Paul, Netherlands (September 11, 2018)	Service: MOTORCYCLE RENTAL
Solo traveller
PROS: I rented a BMW R1200GS in Faro a couple of weeks ago. Pefect bike, brandnew and with all possible accessories available. I had a wonderful trip through the Algarve. The bike was handed out by Hertz who's locaton is conveniently close to the airport. CONS: Herz does not accept AMEX for Bikes. Which was a surpise to me because I always AMEX when renting cars because AMEX covers all my extra insurances on the rental. This could have been communicated when renting the Bike. Furthermore all was more then great!

Boris, Israel (September 11, 2018)	Service: CAR RENTALS
Family with children
PROS: We rent car for the second time in a row and are very satisfied with the service. And next time we will again rent a car from you. CONS:

Roland Reppin, Germany (September 11, 2018)	Service: CAR RENTALS
Mature couple
PROS: Once again a very good job - good service, good car, no problems at all. See you in October. CONS: no cons

Gordon Pickles, United Kingdom (September 10, 2018)	Service: CAR RENTALS
Group of friends
PROS: We have used Motoroads for a few visits now from Sofia Airport and on each occasion their service has been first class. Their representatives have always been polite and helpful and the cars clean and reliable. The booking process from the UK was extremely easy and we will have no hesitation in using them again. CONS: None

ADD COMMENT . . .

SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.

» Customer reviews for service

TESTIMONIALS