Customer Reviews -

 Customer feedback » Review services
 , Germany () Service:  Transportation
  Family with children Customer review rating

PROS: I have been completely satisfied with the shuttle service with the trip from Sofia to Pazardhzik for well over 10 years Drivers are always very helpful and nice. The costs are also very reasonable. Will continue to use this excellent service
CONS: none

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating
PROS: Several times we rented a car with Motoroads, the last time in August 2022, and we were always completely satisfied: perfect and friendly handling, good car and and decent rates. Next time again!
CONS: none

 , Ukraine () Service:  Car rentals
  Mature couple Customer review rating

PROS: Very comfortable service, kind and polite staff - everything was just perfect. Highly recommend.
CONS: none

 , Ireland () Service:  Car rentals
   Customer review rating
PROS: Friends, I will be short but comprehensive...!!! An incredible and luxurious trip, this time we were also with our friends from Ireland and they were impressed by the services of Motoroads...!!! Until the next meeting...September...:))
CONS: none

 , Switzerland () Service:  Car rentals
  Mature couple Customer review rating

PROS: We were once again in Bulgaria from 15.08.- 05.09.2022 and rented a car from Moto Roads for the fourth time. It worked, as always, excellent, the car (a newer Renault Captur) was handed over to us at the airport, delivery was then on 05.09. at 06:10! also at the airport directly in front of the entrance, to our complete satisfaction, we will also book in the future only with Moto Roads, by the way at a very good price, thank you!
CONS: Booked 4 times, no negative experiences!

 , United States () Service:  Transportation
  Family with children Customer review rating
PROS: Absolutely great service. I used them twice in the past seven years and both times they performed as expected. Clean cars, kind and safe drivers. Last time my flight was canceled and the air company kept rescheduling my flight. So, I kept rescheduling my pick up time with Motoroads. They were very flexible and accommodating! Highly recommend for everyone who needs transportation services in Bulgaria.
CONS: None

 , United States () Service:  Transportation
  Family with children Customer review rating

PROS: Absolutely great service. I used them twice in the past seven years and both times they performed as expected. Clean cars, kind and safe drivers. Last time my flight was canceled and the air company kept rescheduling my flight. So, I kept rescheduling my pick up time with Motoroads. They were very flexible and accommodating! Highly recommend for everyone who needs transportation services in Bulgaria!
CONS: n/a

 , United States () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: Very accommodating, knowledgable and friendly service. I rented a Triumph Tiger Rally Pro. It was a good bike with no problems, just like the service. It was me first time renting a bike in Europe for a motorcycle road trip. Motoroads made the rental part simple and easy.
CONS: None.

 , Germany () Service:  Car rentals
  Mature couple Customer review rating

PROS: Very nice staff. Good service, uncomplicated vehicle handover when picking up and returning.
CONS: none

 , United States () Service:  Motorcycle rental
  Group of friends Customer review rating
PROS: I rented a Honda Rebel 500 in Barcelona for a week in July 2022 and was extremely pleased with the experience. The communication from staff right from booking was excellent. I was kept informed and my questions were answered promptly. The bike was good as new, very well maintained, very comfortable. The pickup and drop off process was super quick, I spent less than 10 minutes for each. Mr Anton was easily reachable via phone/WhatsApp and made sure he was available at the store when we arrived for pick up and drop off on weekend ( during his after hours). I would highly recommend renting from them and would come back again for our future trips.
CONS: None

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I've been using Motoroads for many years. Never let me down. Good cars. Friendly service. Easy to contact. Flexible - so can make last minute changes. Excellent overall. Would highly recommend.
CONS: none

 , Germany () Service:  Motorcycle rental
  Mature couple Customer review rating
PROS: Everything went smoothly. Will rent a motorbike again.
CONS: none

 , Ireland () Service:  Car rentals
   Customer review rating

PROS: Friends, I will be short but comprehensive...!!! An incredible and luxurious trip, this time we were also with our friends from Ireland and they were impressed by the services of Motoroads...!!! Until the next meeting...September...:))
CONS: none

 , United Kingdom () Service:  Car rentals
   Customer review rating
PROS: The service that MotoRoads provided was excellent! We were met at Sofia airport by a Moto Roads representative and taken a short 10 minute vehicle ride to their rental office. Once there, all the paperwork was quickly and efficiently taken care of, and we were ready to drive away with 10 mins.The vehicle we had was as exactly as described on their website and is great value for money! I would highly recommend using MotoRaods to hire a vehicle in Sofia. I've previously hired vehicles with 'other' rental companies at Sofia airport and they are far more expensive and honestly not as good! The staff at MotoRoads were extremely friendly and helpful throughout the whole process. I'll definitely be using them again for future trips to Sofia!
CONS: none

 , Italy () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Had an amazing trip around Italy for 2 weeks! The BMW R1200 R was good. It was waiting for me where it was supposed to be, and I had no trouble getting on the road! (Or returning it when the trip - sadly - ended). Motoroads staff were very friendly and helpful.
CONS: Due to "delivery issues" (a lot of that going on in the world right now), I didn't get the bike I ordered. Totally understandable. Maybe next time.

 , Germany () Service:  Car rentals
   Customer review rating
PROS: Everything great again. Gladly again
CONS: no

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: clean car, accurate timing, safe drive
CONS: it took me 9 days and 3 reminders to get an invoice

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: Car was presented to us in a great condition, filled up with fuel just before we left their garage, excellent drive,covered over 600 kilometers, with no faults, Staff was excellent as usual, always polite, always on time. We have used motoroads for may years, and can not rate them high enough
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating

PROS: We have been using Motoroads for the last 6-7 years. The service has always been excellent and reliable. Highly recommended!
CONS: none

 , Malta () Service:  Transportation
  Group of friends Customer review rating
PROS: Perfect in time the drivers are very nice .
CONS: none

 , Israel () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: We took a BMW GS motorcycle from Barcelona to Costa Brava. We received amazing and courteous service even on a holiday from a company representative named Anton. We will definitely recommend and come again. Thx Eyal Oren from Israel
CONS: none

 , Slovakia () Service:  Car rentals
  Mature couple Customer review rating
PROS: We used your services again (1.3. - 7.3.) after a 2-year break due to the pandemic. Everything was excellent, as we were used to before the pandemic. Fast service, well maintained cars and friendly staff.
CONS: -

 , Greece () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I use motoroads 4-5 times a year to rent a car directly from Sofia airport or from my hotel; since many years. The services are excellents: personal reception at the airport, always perfectly on time for the meeting. full insurance and no surprises. quality vehicles. Thank you and see you again soon.
CONS: None!

 , United Kingdom () Service:  Car rentals
  Group of friends Customer review rating
PROS: Motoroads never fail to deliver. Really happy with the service. Easy collection and drop off. Snow tyres worked a treat. Will use again
CONS: None

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I am very satisfied, for the first time I had to rent a car from the airport. I was very well received and that too in the middle. Their level is very high. The car they gave me in general, technically and visually, everything is perfect. The price is worth it. SERVICE QUALITY NO 5 A 10
CONS: No negatives all good

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: A great service from my first email enquiry to dropping off my rental car at the airport Smooth service lovely staff xx
CONS: None

 , France () Service:  Car rentals
   Customer review rating

PROS: As always for 8 years (for that long we have been using the services of Motorroads), everything is fast, easy and accurate. Even when one does not look and calls in the middle of the night to an employee who is not at work at the moment (and his colleague is waiting for you in front of the airport), the answer is polite and efficient! There is nothing to discuss about the quality of the car or its cleanliness: everything is at the level we expected, and even higher. Thanks again!
CONS: No such thing!

 , Spain () Service:  Transportation
  Group of friends Customer review rating
PROS: exceptional service, flexibility, kindness, punctuality, cleanliness, magnificent service that I have been using twice a year for more than 10 years without any incident
CONS: none

 , Spain () Service:  Transportation
  Group of friends Customer review rating

PROS: Always precisely on time , vehicles clean and functional , the staff genuinely helpful and online correspondence contested quickly , we will continue to use their services. We have also used the transfer services for guest transfers Bansko-Sofia and they are very precise.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Еxcellent service from kind and courteous staff
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: The service was at a high level. We've used Motoroads for the past 14 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS: Nothing negative to share over the past 14 years we've been using their services!

 , Russia () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Second time using this company. Loyal prices, cars in excellent condition, helpful staff. I wish you prosperity!
CONS: none

 , Spain () Service:  Transportation
  Group of friends Customer review rating

PROS: I have been hiring the services of this company twice for 8 years, with an excellence in its services, always punctual with great flexibility in any situation and easy communication. they are exceptional
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: I've used Motoroads at least 8 times and the cars and service are always excellent. Will be using again in April.
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Motorbike vacation in Madeira. Very friendly and trustworthy people from 4 u 2 wheels rentals. Thank you for a fantastic holiday.on Vstrom250c. Thanks for a fantastic Hollydays on Motorbike. Thanks very much. Klaus from Germany
CONS: None

 , Spain () Service:  Car rentals
   Customer review rating
PROS: We are extremely pleased with our choice for the second time, very accurate, correct and kind. The car was in excellent condition and very clean. I can recommend this service to everyone as the best value for money. Thank you and we hope to use your cars again soon! 😊
CONS: none

 , Cyprus () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Like always, correct and professional company with very positive and helpful staff. I will be happy to see you soon again!
CONS: 😘😘😘

 , Russia () Service:  Car rentals
   Customer review rating
PROS: Good laziness! We would like to say a big thank you to the whole MOTOROADS team for the excellent work! We have been using the services of the company with pleasure for over 10 years. Sometimes we order a transfer, sometimes we rent a car. and you have never let us down in all this time! Meetings at the airport are always on time, the drivers are polite and tidy, the cars are in excellent condition. Several times we changed the make of the car, and it was always a replacement for a car of a higher class without any additional payments. For interest, this fall we looked at the rental / transfer prices from other companies. Once again we were convinced that in this matter you are still the best! In the near future we will make a new transfer order. Thanks for the great job! I wish you success and prosperity for your company!
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: It is always easy, simple and straightforward to work with MOTOROADS! The employees are always punctual, considerate and can always react quickly if necessary!
CONS: none

 , United States () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I use their service twice, I`m happy of them, new car, good prices and service. I will use them again in the future.
CONS: none

 , Malta () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I can recommend this service to everybody as the best price / quality ratio. Good service and really good prices.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Use their service twice this year. I`m happy of them, nice and serviced cars. Keep all times correct. Will use them again in the future.
CONS: N/A

 , Italy () Service:  Car rentals
  Mature couple Customer review rating

PROS: Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly customer-oriented. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS: none

 , Poland () Service:  Car rentals
  Mature couple Customer review rating
PROS: As always, we were very pleased with the service.
CONS: There is no

 , Finland () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Good service, easy to book and I received exactly what I made reservation for.
CONS: Free helmet is included in the booking, however, I had to pay extra for a full face helmet.

 , Italy () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly oriented to the needs of the customer. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS: none

 , Czech Republic () Service:  Motorcycle rental
   Customer review rating

PROS: 100% professionalism and approach. 100% bike. Great roads and weather. Best time of my life.
CONS: none

 , Italy () Service:  ATV & Quad
  Mature couple Customer review rating
PROS: We have got an excellent experience with the ATV rental in Karpathos. We can 100% reccomend it.
CONS: none

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I have been using the services of Motoroads for 8 years. Wonderful company with positive employees! Always very accurate and correct! Thank you for being there!
CONS: none

 , Germany () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything went perfectly! Punctual delivery and collection of the vehicle! Uncomplicated processing and payment on site! Very friendly and helpful staff on site! I will definitely book a rental car in Bulgaria through Motoroads again next year !! Thank you, Rainen Wölk
CONS: none


  SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.