Customer Reviews -

 Customer feedback » Review services
 , Spain () Service:  Transportation
  Group of friends Customer review rating

PROS: Always precisely on time , vehicles clean and functional , the staff genuinely helpful and online correspondence contested quickly , we will continue to use their services. We have also used the transfer services for guest transfers Bansko-Sofia and they are very precise.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Еxcellent service from kind and courteous staff
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: The service was at a high level. We've used Motoroads for the past 14 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS: Nothing negative to share over the past 14 years we've been using their services!

 , Russia () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Second time using this company. Loyal prices, cars in excellent condition, helpful staff. I wish you prosperity!
CONS: none

 , Spain () Service:  Transportation
  Group of friends Customer review rating

PROS: I have been hiring the services of this company twice for 8 years, with an excellence in its services, always punctual with great flexibility in any situation and easy communication. they are exceptional
CONS: none

 , United Kingdom () Service:  Car rentals
  Mature couple Customer review rating
PROS: I've used Motoroads at least 8 times and the cars and service are always excellent. Will be using again in April.
CONS: none

 , Germany () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Motorbike vacation in Madeira. Very friendly and trustworthy people from 4 u 2 wheels rentals. Thank you for a fantastic holiday.on Vstrom250c. Thanks for a fantastic Hollydays on Motorbike. Thanks very much. Klaus from Germany
CONS: None

 , Spain () Service:  Car rentals
   Customer review rating
PROS: We are extremely pleased with our choice for the second time, very accurate, correct and kind. The car was in excellent condition and very clean. I can recommend this service to everyone as the best value for money. Thank you and we hope to use your cars again soon! 😊
CONS: none

 , Cyprus () Service:  Car rentals
  Solo traveller Customer review rating

PROS: Like always, correct and professional company with very positive and helpful staff. I will be happy to see you soon again!
CONS: 😘😘😘

 , Russia () Service:  Car rentals
   Customer review rating
PROS: Good laziness! We would like to say a big thank you to the whole MOTOROADS team for the excellent work! We have been using the services of the company with pleasure for over 10 years. Sometimes we order a transfer, sometimes we rent a car. and you have never let us down in all this time! Meetings at the airport are always on time, the drivers are polite and tidy, the cars are in excellent condition. Several times we changed the make of the car, and it was always a replacement for a car of a higher class without any additional payments. For interest, this fall we looked at the rental / transfer prices from other companies. Once again we were convinced that in this matter you are still the best! In the near future we will make a new transfer order. Thanks for the great job! I wish you success and prosperity for your company!
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: It is always easy, simple and straightforward to work with MOTOROADS! The employees are always punctual, considerate and can always react quickly if necessary!
CONS: none

 , United States () Service:  Car rentals
  Solo traveller Customer review rating
PROS: I use their service twice, I`m happy of them, new car, good prices and service. I will use them again in the future.
CONS: none

 , Malta () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I can recommend this service to everybody as the best price / quality ratio. Good service and really good prices.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: Use their service twice this year. I`m happy of them, nice and serviced cars. Keep all times correct. Will use them again in the future.
CONS: N/A

 , Italy () Service:  Car rentals
  Mature couple Customer review rating

PROS: Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly customer-oriented. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS: none

 , Poland () Service:  Car rentals
  Mature couple Customer review rating
PROS: As always, we were very pleased with the service.
CONS: There is no

 , Finland () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Good service, easy to book and I received exactly what I made reservation for.
CONS: Free helmet is included in the booking, however, I had to pay extra for a full face helmet.

 , Italy () Service:  Car rentals
  Mature couple Customer review rating
PROS: Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly oriented to the needs of the customer. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS: none

 , Czech Republic () Service:  Motorcycle rental
   Customer review rating

PROS: 100% professionalism and approach. 100% bike. Great roads and weather. Best time of my life.
CONS: none

 , Italy () Service:  ATV & Quad
  Mature couple Customer review rating
PROS: We have got an excellent experience with the ATV rental in Karpathos. We can 100% reccomend it.
CONS: none

 , Spain () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I have been using the services of Motoroads for 8 years. Wonderful company with positive employees! Always very accurate and correct! Thank you for being there!
CONS: none

 , Germany () Service:  Car rentals
  Mature couple Customer review rating
PROS: Everything went perfectly! Punctual delivery and collection of the vehicle! Uncomplicated processing and payment on site! Very friendly and helpful staff on site! I will definitely book a rental car in Bulgaria through Motoroads again next year !! Thank you, Rainen Wölk
CONS: none

 , France () Service:  Car rentals
   Customer review rating

PROS: We have been using the services of Motoroads for 7 years. As usual, a clean and perfectly functioning car, flexibility and accuracy of people whenever your plane arrives or takes off. This reliability is especially valuable when booking a vehicle from abroad: Thank you, and we have no intention of changing the "supplier" of rented vehicles!
CONS: There is no such thing!

 , Italy () Service:  Motorcycle rental
   Customer review rating
PROS: Extremely easy to select a bike and the accessories. The bike was delivered on time and the guy showed us everything we needed to know. The bike matched the description perfectly. Our ride went smoothly and it was also super easy to return the bike.
CONS: None

 , Austria () Service:  Motorcycle rental
   Customer review rating

PROS: Top motorbike from Motoroads in Madeira! New Suzuki V-Strom 250 , all perfect!
CONS: -

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating
PROS: The service was at a high level. We've used Motoroads for the past 13 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS: Nothing negative to share over the past 13 years we've been using their services!

 , France () Service:  Motorcycle rental
  Mature couple Customer review rating

PROS: First time we rent a motocycle from Mototroad. Booking is easy on the website and communication via emails was prompt and helpful. Bravo for the punctuality to the appointments, we were met by friendly representative who quickly and smoothly release the motocycle to us. The motorcycle (BMW 650 GS) had 30,000 km and was in perfect condition. 12 days of road trip without and problem. The equipment was in accordance with what we requested, only the rented GPS was not very efficient. We will definitely continue to use Motoroad service and always recommended to friends.
CONS: none

 , United Kingdom () Service:  Motorcycle rental
   Customer review rating
PROS: I have received an excellent service from Motoroads. I will recommend to all my friends planning to rent in Bulgaria and I will personally rent again in the near future.
CONS: none

 , United Kingdom () Service:  Car rentals
  Family with children Customer review rating

PROS: This is the fifth summer we rent a car from Mototroad and they have yet to disappoint us. Booking is easy on the website with good range of care choices and communication via emails was prompt and helpful. On arriving at the airport we are always met by friendly representative who quickly and smoothly release the car to us. The car this year was brand new only on 4000km in immaculate condition. It was perfect size and very economic considering the extensive driving around the country we had. On departure we were met again by the representative and handed over the car without a hassle. We will definitely continue to use Motoroad service and always recommended to friends.
CONS: none

 , Cyprus () Service:  Car rentals
  Family with children Customer review rating
PROS: Rented the car through Motoroads which as we have been informed at the place of pickup (Leon car Rentals at Sofia). Though acting as a broker, the service was excellent, communicated through emails for possible rental extension and everything was clear. The people at the rental place were very helpful and explanatory and did not have to wait for providing the car. The car was brand new and in excellent condition. Definitely recommended for hassle free rentals.“
CONS: None.

 , Russia () Service:  Car rentals
  Family with children Customer review rating

PROS: Everything was very dignified. We met at the airport, gave the car. The car had problems and as a result of communication - a representative came and changed the car with an upgrade. Convenient and easy communication. All perfectly. Next time I will continue with this company and recommend it.
CONS: No

 , Bulgaria () Service:  Car rentals
  Family with children Customer review rating
PROS: We are extremely pleased with our choice for the second time, very accurate and correct, kind and professional. The car was clean, big and there were no problems, the attitude of the person who greeted us at the airport was delightful, said Yasen, unfortunately we do not know the family name. We are glad that in Bulgaria there are still people who do their job with pleasure and are kind and ready to help when needed. In the future we will use your services again !!!
CONS: There is no such thing!

 , Ireland () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Francisco from Malaga MotoRent could not have been better in terms of communications, arrangements and helping me to solve a problem, of my making, as I caused a little bit of damage to the bike because of a Spanish driver who does not look out for bikes. Francisco did all the talking for me and the owner of the bike was very fair in the settlement for damages so I think I can say in all honesty everybody was happy especially me as I got to ride a bike in the weather bikes are made for.
CONS: None

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: We've used Motoroads for the past five years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is flexible and punctual, while the vehicles are always in great condition. We will definitely continue to use the company's services in the future.
CONS: Nothing negative to share over the past five years we've been using their services!

 , Switzerland () Service:  Car rentals
  Mature couple Customer review rating

PROS: One more thing was a very good service, very friendly, everything went perfectly, we were welcomed perfectly at Sofia Airport, the car was handed over to us almost in front of the door, a KIA PW in very good condition, almost like new , We are very satisfied with the whole service from Moto Roads and that for the third time, we will be happy to book with Moto Roads in the future, thank you very much.
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Always correct, act expeditiously and with understanding!
CONS: none

 , Germany () Service:  Car rentals
  Mature couple Customer review rating

PROS: Almost every time we go to Bulgaria we book our rented car at Motoroads. We picked up at Plovdiv, Varna and Burgas Airports. Always on time, friendly staff, best price and good cars. I can definitely recommend Motoroads and will rent there again.
CONS: No Cons.

 , Netherlands () Service:  Car rentals
  Mature couple Customer review rating
PROS: Good car, good service, fast handling, no problems. Next time we will rent again with Motoroads!
CONS: No complaints whatsoever.

 , Russia () Service:  Car rentals
  Solo traveller Customer review rating

PROS: This is not the first time I have rented a car! Never had any problems. Everything is clear and precise, which is good news. Good luck in business!
CONS: none

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: This is the company that always will use in the future. There is no hidden fees and all service that they provide is lovely. Thanks guys and see you soon.
CONS: Lovely service

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating

PROS: This is the company that always will use in the future. There is no hidden fees and all service that they provide is lovely. Thanks guys and see you soon.
CONS: Lovely service

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Excellent service as always, waiting at Sofia airport, quick pickup of my car, car very clean and tidy. Car performed great with no problems. Upon return again excellent service, Motoroads never seem to miss a beat, very professional. Been using Motoroads for many years, never yet had any complaint. Best hire service in Sofia.
CONS:

 , Bulgaria () Service:  Car rentals
   Customer review rating

PROS: The reservation and the service provided, namely car rental was very easy and without any remarks. The car was in excellent condition and we had no problems on the road. We had to extend the reservation and there was absolutely no problem, the employees of the company were very complicated and responded immediately and we extended the rent only by email. We will definitely use the services of Motoroads again :)
CONS: We have no negative comment, everything was very professional.

 , Bulgaria () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Very good service. Very good condition on the car. Very good price. Keep well thank you.
CONS: none

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating

PROS: I rented a car for two months and then extended my stay in the country ... motoroads.com were extremely kind hosts, with precise service and attention, which helped my trip to be fantastic. And the car was exactly what I wanted, ... .I would be happy to recommend this company to friends, and I would never replace them. !!
CONS: none

 , Belgium () Service:  Car rentals
  Family with children Customer review rating
PROS: Excellent service via Motorroads. The staff is very kind and attenetive to your requests. English spoken and no problem for communication. In the meantime we have already booked again with them and everything went fine again, Thank you kind regards Joffroy
CONS: None


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