Car rentals Customer Reviews - Page 20
Page 20 Customer feedback » Review Car rentals services
MOTORCYCLE
SCOOTER
ATV-QUAD
BICYCLE
TRANSFERS
CAR RENTAL
SNOWMOBILE
CAMPER
RU
DE
ES
BG
I travel with this company every time and am impressed with the service. They are always correct and come on time! I will use your services in the future!
Stanislav Kablanov
2024-12-03
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. . .
John Scott
,
United Kingdom
(
August 17, 2014
)
Service:
Car rentals
Family with children
PROS
:
Very good value for money, great drop off and collection experience for us. Spoke good English. The administration and booking was all straight forward and efficient. The driver who picked up the vehicle at the end even came back and found us in the airport to bring us something that we had left behind in the vehicle!
CONS
:
None
Trevor Hall
,
United Kingdom
(
August 07, 2014
)
Service:
Car rentals
Family with children
PROS
:
First class service. Friendly helpful staff. Waiting for us upon arrival at Bourgas Airport when we landed and again when we returned the car. Nothing was too much trouble. We will definitely use them again and will recommend them to all our family and friends. Thank you so much for making our holiday stress free!
CONS
:
None !
Igor`
,
Russian Federation
(
August 04, 2014
)
Service:
Car rentals
Family with children
PROS
:
They took the car from July 10 to July 18 for a trip to Greece. The car was clean, they drove in time, the design and contacts with the representative: everything was clear, fast, concrete. I was pleased with the representative of the company. we will take the car only here
CONS
:
Not found
Heidi
,
Bulgaria
(
August 02, 2014
)
Service:
Car rentals
Family with children
PROS
:
MOTOROADS` rates were very competitive and they had cars available during a peak time when other agencies did not. They delivered the car right to my doorstep at the agreed upon time and retrieved it without any hassles. I`d definitely use them again.
CONS
:
None
Richard E.
,
United Kingdom
(
July 26, 2014
)
Service:
Car rentals
Group of friends
PROS
:
The service came exactly when and where we asked for it. The service was provided very professionally and our car came in good condition with a full tank of fuel. Ideal since all we needed was to make sure it was full on return. When all of us had lost phone signal, the man was very prompt to meet us at the airport on departure and gave us our deposit back in full (and in English which is a bonus when you`re leaving the country. ) On the whole a very good service.
CONS
:
Nothing
Mike Fieldhouse
,
United Kingdom
(
July 15, 2014
)
Service:
Car rentals
Group of friends
PROS
:
None.
CONS
:
Nothing
MOTOROADS REPLY:
Dear Mike Fieldhouse,
Thank you for your feedback. We have to admit the originally booked Nissan Pathfinder was not available at the time of your arrival at Sofia airport. It was returned a day later by the previous customer without any notice to us in advance. We even reported the vehicle stolen in the police not knowing it was a misunderstanding in the customer's travel dates mentioned on the rental contract. Sometimes we have no control over situations like yours and especially in high season when we do not have many vehicles on the parking lot. However, we offered you two good alternatives on the spot: 8+1 Mercedes Vito and 6+1 Chevrolet Captiva and you stated at the rental desk that you are happy with the Chevy Captiva 6+1 seats. In regards to the meet and greet service, it was specifically mentioned on your reservation voucher that you have to approach our rental desk in the arrival hall by yourself due to the very busy arrival time of your flight. We hope will have a chance to show you our customer satisfaction dedication in the near future.
Team Motoroads
Manoj Patel
,
United Kingdom
(
July 09, 2014
)
Service:
Car rentals
Family with children
PROS
:
You have a very good site and a lot of extras thrown in for your car rentals especially for families with children, like car seats etc, which makes it easier for the likes of us to book cars.
CONS
:
Nothing
Oleg
,
Russia
(
July 07, 2014
)
Service:
Car rentals
Solo traveller
PROS
:
I rented a Toyota Camry 2. 4i for two weeks at the end of June 2014. The car matched the description, except for the year of manufacture (according to documents 2008 instead of 2010, which is listed on the website), but in very good technical condition. By the time of submission at Sofia airport, everything is accurate: we met on time, quickly issued the documents. Also handed over at the airport: all on time and quickly. I am going to use your services next year.
CONS
:
Nothing
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