Customer Reviews - Page 28

Page 28 Customer feedback » Review services
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 , United States () Service:  Transportation
   Customer review rating

PROS: We used MOTOROADS three times on our recent trip to Bulgaria. Our drivers were always on time or 10 minutes early. Overall this was a great way to take the stress out of getting from place to place in a country where we didn`t speak the language.
CONS: Nothing
MOTOROADS REPLY:
Dear Derek Rottman, thank you for your kind feedback. We have placed an investigation already and will take all necessary measures to insure this will not happen again. Apology for the inconvenience.
Team Motoroads

 , United Kingdom () Service:  Car rentals
  Solo traveller Customer review rating
PROS: Great people, great prices. I will recomend them to all my friends.
CONS: none

 , United Kingdom () Service:  Motorcycle rental
  Solo traveller Customer review rating

PROS: Great online service. Very quick response time (questions per email were answered within hours). Scooter was delivered to point of exchange in good quality and with all extras ordered.
CONS: None

 , Bulgaria () Service:  Car rentals
   Customer review rating
PROS: Thank you, I am glad to see that Bulgaria is working in a positive sense, we will soon reuse your services. Gracias el coche was a ganga about que muy bien sorprendidos.
CONS: none

 , Belgium () Service:  Transportation
  Mature couple Customer review rating

PROS: Very good service for transport between Sofia airport and Pazardjik and return. Always on time and good driver.
CONS: none

 , Canada () Service:  Car rentals
  Mature couple Customer review rating
PROS: We booked a rental car from MOTOROADS. com again like last year to travel on Bulgaria. Our flight from Rome, Italy landed in Sofia with 2 hours delay. However, representative from car rental company, nice young lady was awaiting us. Everything was smoothly and excellent. We spent 15 min to finish the paper work, got the keys and voila: we were behind the wheel. Good things with MOTOROADS that they always strive to give you the best service. Nice job. Thank you. Please keep it up!
CONS: None

 , Russian Federation () Service:  Motorcycle rental
   Customer review rating

PROS: I liked everything, thank you!
CONS: Good service, fast and polite. Thank!

 , Russian Federation () Service:  Car rentals
   Customer review rating
PROS: Used the services of the company for the first time in the autumn of 2014, rented a car to travel around Bulgaria! Great car, clean, serviceable was fitted in time to our hotel, the race from the same place. Everything is clear and on time. Prices in my opinion more than affordable. The contact person speaks Russian perfectly! Recommend!
CONS: none

 , United Kingdom () Service:  Transportation
  Family with children Customer review rating

PROS: This is the first time used this service and we were pleasantly surprised, as we had two year old twins with us, we were met at arrivals by our lady taxi driver in Varna and the vehicle was roomy for the four of us and had two car seats ready for the little ones. As we were at a private address, she know how to get there without directions. On the return trip again the same driver was punctual and polite. I would definitely recommend this service in Varna.
CONS: Can`t think of anything.

 , United Kingdom () Service:  Motorcycle rental
  Solo traveller Customer review rating
PROS: I wanted to hire a Ducati for three days to ride the Stelvio pass. Having looked at a number of motorcycle rental companies and read the feedback, I decided to book with MOTOROADS. I filled in the easy to follow booking form and was contacted within a day by Maria who was very helpful and who confirmed my booking for a Ducati Hyperstrada 800. I paid the deposit which was very reasonable £79 and arranged the pick up to be at Bergamo Airport arrivals. A week before my departure I received an email explaining that the bike I had hired had been in an accident, that Moto Road would provide a Multistrada 1200 at no extra charge! On the pick up day I arrived at Arrivals and located the van and driver Umberto by mobile phone( he was 50 m away from me). We found a suitable lay-by and the bike was soon ready to go. Umberto gave me a very good briefing in English and was very helpful in answering my question. The bike was excellent and came with a top box and two panniers. I then rode to Bormio and stayed at Sotto Vento a superb 4star hotel. Riding the Multistrada was excellent and gave no problems on the Stelvio and the Mortirola Passes. The return was just as smooth and I would like to thank MOTOROADS for such an excellent service and I would thoroughly recommend anyone wanting to hire a bike in Italy to use this firm.
CONS: No problems


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