Patrick Verstraelen, Belgium (February 13, 2010)
 Mature couple
Pros: We rented a Renault Clio 1.2i and received a Opel Astra at Sofia airport.
When we arrived someone was waiting for us and when we brought the car back we could drive till the entrance of airport where someone picked it up and gave us the Security deposit immediately back. Very happy about that.
We will use Motoroads again.
Cons: The GPS explanation was poor, it wanted us to drive small roads while the girl who entered the destination ensured us that highway would be taken, also unable to enter all addresses. The map was our guide.
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Krassimira Baytcheva, South Africa (February 03, 2010)
Solo traveller
Pros: I was very happy with your service. Will use your company again when visit Bulgaria. My Res Number is 0128-0129PM1001211124HCons:
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JAMES HIATT, United Kingdom (January 11, 2010)
Yonge couple
Pros: Always good competitive car rental rates. Drop off and pick up agents at Sofia airport have always been punctual and courteous and this is why we have used Motoroads 3 or 4 times now.Cons:
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Snezhina Lukanova, Ireland (January 10, 2010)
Yonge couple
Pros: We've had a great experience with Motoroads.We have rented a car for our summer holiday and i am delighted to say that the service was very professional and accurate along with the competitive price we've been quoted which made our trip smooth and pleasant.Cons:
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maria thomas, United Kingdom (January 09, 2010)
Family with children
Pros: Happy new year,
Thank you for your good service.
See you soon.Cons: nothing always good
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Christopher Marshall, United Kingdom (January 07, 2010)
Solo traveller
Pros: Good service, on time. No problems with the car, all at a very affordable price.Cons:
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Alex Costigan, Ireland (January 05, 2010)
Family with children
Pros: Motoroads provided good value for money which is why we chose them. When our arrival was delayed 2 days the staff were very helpful and rearranged delivery of the car.
We then chose to stay in Sofia for our last night and requested that the car be picked up from our hotel which was done.
Staff are very pleasant and helpful.
We are now booked for our next holiday.Cons: None
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Rioch Parsons, United Kingdom (January 04, 2010)
Group of friends
Pros: You run a good, flexible service and I always find that your staff are helpful. The vehicles are always presented well, with the odd exception, and I have found hiring from Motoroads to be a good experience.
Thanks for the discount for our two vehicles before Christmas, you helped us to deliver thousands of Christmas boxes to orphanages and other places and we are very grateful for your support. I will continue to recommend you to friends and family who may be visiting Bulgaria.Cons: Not really.
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Anne-Marie McCann, Ireland (January 04, 2010)
Family with children
Pros: We were very happy with the service. Our flight was early into Bourgas & when we phoned the Rep. he came to meet us straight away. He was very helpful & courteus & we were delighted with a good start to our first visit to Bulgaria. the car was very good too!Cons: No complaints!
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edward hanna, United Kingdom (December 31, 2009)
Family with children
Hotel Name: St John Hill Apartments, Bansko
Pros: good service have traveled with you twice to bansko via transfare and hired a car in the summer look forward to traveling with you in future.Cons: none
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ALEX, MOSCOW (December 30, 2009)
Solo traveller
Pros: Our elder relatives rented car at summer time, for travel in Bulgaria. They were lucky for perfect service and support from motoroads team. Best reference for us and all friends. Next visit we will participate also.
Alex,
Cons:
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Maria Thomas, UK (December 30, 2009)
Yonge couple
Pros: We have booked many times using motoroads for car hire. Each time we have been happy with your assistance. Thank you for your service. we value your help and support.
Cons:
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cheryl collier, Bulgaria (December 29, 2009)
Family with children
Pros: We have used Motoroads (Bourgas, Bulgaria) several times over the past few years. We are always happy with the service and price, we have tried other car rental companies in the area for quotes, but always go back to Motoroads as they give the best deal. The staff at the pick-up/drop-off location have good English and are always friendly and helpful.Cons: We have never had a problem with Motoroads
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Jack Hawk, United Kingdom (December 28, 2009)
Mature couple
Pros: Always received excellent service from Motoroads and will continue to use you in the future.Cons:
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Cindy, Australia (December 28, 2009)
Mature couple
Pros: Very helpful, friendly service. The car we hired was very reliable and modern. We drove to Romanian and Greece from Bulgaria without a hitch. Thanks to the professional staff.Cons: Over the phone and email language was not a problem (as all speak English) but communicating with the person on pick up and drop off can be challenging.
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NADIN, France (December 28, 2009)
Group of friends
Hotel Name: Interhotel VT, Veliko Tarnovo
Pros: Very nice hotel, very confortable, wifi, good breakfast.
We enjoyed it very much. In the center of the town, shops inside. Many rooms are made with a new style.Cons:
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Anton Goncharov, Russian Federation (December 28, 2009)
Yonge couple
Pros: - very good quality of the car,
- easy procedure for droping\picking carsCons: Waiting after flight before picking up the car because of jams
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June S C Ooi, United Kingdom (December 28, 2009)
Group of friends
Pros: Delivery of car at our hotel in Sofia was personal and on time. On return at Sofia Airport, we were met outside Departure and handing back car went smoothly.
Highly recommended!Cons: none
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john abraham, United Kingdom (December 28, 2009)
Family with children
Pros: Met at airport as we came out of baggage reclaim, very friendly and helpfull, we rented an 8 seater, was in great shape, returned the van 2 weeks later, again we were met where we had agreed, right outside check in terminal, returned deposit. would recommend this service to anyone, will be booking with them again.Cons: We had requested sat nav, but would not work, luckily my brother in law had given me one as a back up or we might still be driving around sofia(only joking), they did refund the money paid for the sat nav, must say though that they would have sorted it out if we hadn't had a back up.
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Sue Moulson, United Kingdom (December 28, 2009)
Mature couple
Hotel Name: Afrodita hotel, Golden Sands
Pros: Excellent service always prompt and friendly staff.Cons: none
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kostadin braskov, United Kingdom (December 28, 2009)
Family with children
Pros: Excellent service, would certainly recommend your company and use your services again. Thank youCons: None
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Angelos hadjistavri, Cyprus (December 28, 2009)
Solo traveller
Pros: 1. On time delivery
2. Cars as described.
3. Good communication.
4. Happy returing customerCons:
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Wai Keung Wong, Belgium (December 27, 2009)
Family with children
Pros: Good online booking systems for both hire car and pick up services. Been using Motoroad for 3 times and good experiences so far. Cons:
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Keith Sunderland, UK (December 27, 2009)
Group of friends
Pros: Very helpful service and serviceable cars Cons: Would have been good if the speed limits had been fully explained to me. Very helpful when the police phoned up though!
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Christine Beaton, UK (August 05, 2009)
Family with children
Pros: Hi, Just quick email to say thank you very much for the great service your company provided from our initial contact with you regarding booking a car for pick up at Kavala airport in Greece with clearance to use in Bulgaria too through to the pick up and return of the car. The pick up service was the smoothest we have ever had in hiring a car anywhere as was the return of the car at the end of our holiday. We would happily recommend your company to anyone travelling to Bulgaria or who were travelling to Bulgaria for a neighbouring country. Thanks again and kind Regards, ChristineCons:
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David Dunne, UK (May 18, 2009)
Solo traveller
Pros: Hi All, I hired a car from you in sept 2008 , I were met at Bourgas airport on arrival and given keys and details. On return we were again met at the airport and I returned keys and details. The process was made very easy and very professional for us. I Plan to be back in Bulgaria this year (2009) with family and freinds and will be using motoroads again and will be recommending your services to others that are traveling to Bulgaria this year also. Thanks to all at Motoroads. David Cons:
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Jon Capp, UK (March 05, 2009)
Solo traveller
Pros: I used Motoroads in 2008 and found them to be not only the cheapest but also very reliable and professional. I am going to use them again in 2009 and would recommend them.Cons:
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Michael Kotov, Russia (March 04, 2009)
Solo traveller
Pros: Very competitively priced car hire service. Cons:
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Kenneth Garrett, UK (February 11, 2009)
Yonge couple
Pros: We find your website easy to choose a car, and we also find your charges easy to understand and your calculator is excellent to work out the prices.Cons:
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Eva Martinez, Spain (February 04, 2009)
Solo traveller
Pros: I used your services last summer and was nicely surprise of the efficiency in your service. We got the car delivered and picked up at our hostel and the person was very nice. I plan to rent with you shortly again. Thanks! Eva Cons:
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Derrick Wade, UK (February 03, 2009)
Solo traveller
Pros: The easiest site I have visited for calculating and re-calculating cost of hire and comparing alternative vehicle costs. Also very good range of new and older model vehicles. I was also impressed that additional driver and child seats also inclued in hire price. Regards, Derrick Wade Cons:
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Tim Dolton, UK (February 01, 2009)
Yonge couple
Pros: Excellent service and deal. Only problem was that the representive of Motoroads was a little late when we landed, we nearly got ripped off by car hire touts saying your company was unreliable and usually didnt turn up. They seemed like gangsters so we ignored them. We will be using you again this summer as the deal and service was good. Cons:
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Carl Badcock, UK (February 01, 2009)
Yonge couple
Pros: We hired a car from Sofia airport last summer for a 3 week holiday and travelled down to Bansko then across to Ravda and back to Sofia without any problems. The guys at the airport for both collection and return were friendly and helpful and we are planning to use your service again in February 2009.Cons:
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T M Linke, UK (January 30, 2009)
Yonge couple
Pros: The car was deliverd promptly, and we had no problems throughout the hire period. The delivery person was very helpfull and polite, if we need a hire car in the future we would most likely contact you again, Regards. Cons:
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CHABAUD NADIN, France (January 26, 2009)
Solo traveller
Pros: Every time we rent a car ( 4 or 5 times) we had no problem. I'm a council woman at the city of Bayonne France. I work with the city of Veliko Turnovo and I recomend my friends of the city hall and people from Bayonne who want to come in Bulgaria to rent à car at Motoroads. The same for the hotels even if I don't need because your are very kind, very serious and people who come to give the car are very kind and very sure. Cons:
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Johan Vroon, Australia (January 25, 2009)
Mature couple
Pros: Full marks for your efficient service! We were pleased with the quick efficient delivery of the vehicle to our hotel in Sofia, and we were amazed to find you waiting for us at the airport departure terminal when we were looking for the car drop-off point. Your wireless accounting and credit card transactions were impressive too. Overall, we were very impressed by your service and would be very happy to use it again if we came to Bulgaria again. Cons:
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Paul and Sue Custance, UK (January 24, 2009)
Yonge couple
Pros: Dear D. Ivakimov, Thank you very much for the prompt response and your help in making our car rental easier in Bulgaria. It is very nice to know that feedback is acted upon, unlike many companies. Very much appreciated. I must admit the staff did give us directions, map and were very helpful on each occasion, but being un-familiar we managed to get lost – not their fault at all. Our next visit to Bulgaria is on the 29th August and we will book with Moto Roads Bulgaria again. Thank you very much and we shall look forward to our visit. Kind Regards, Paul and Sue Custance Cons:
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Mr J Wellington, UK (January 23, 2009)
Mature couple
Pros: We have returned to your company now at least 5 times, we find you service great. You greet us at Sofia airport, show us the car and explain everything to us. If we have had a problem you are just a phone call away with a solution. Out of hours collection or return is available at a reasonable fee which makes our journey so much easier. Thanks, you have always given us a great service and we will be returning to hire you cars again this year. Cons:
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Mrs E Taylor, UK (January 22, 2009)
Group of friends
Pros: We have booked many times with Motoroads and have always been happy with the service provided. We are booked for 6 weeks in Jan/Feb and will probably be booking for 4 weeks in Aug/Sept. Cons:
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Mrs E Taylor, UK (January 22, 2009)
Group of friends
Pros: We have booked many times with Motoroads and have always been happy with the service provided. We are booked for 6 weeks in Jan/Feb and will probably be booking for 4 weeks in Aug/Sept. Cons:
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Sue Moulson, UK (January 21, 2009)
Group of friends
Pros: Hi we hired cars twice from yourself in and also hired a citreon jumper van twice during 2008. we were delighted with the service you provided us and hae recommended you to our friends and family . We have 2 further trips to Bulgaria in 2009 in June and August we will certainly hire cars from you again subject to the prices not increasing . We would also welcome discount vouchers for each hireCons:
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Ray Wilson, UK (January 20, 2009)
Family with children
Pros: Feedback from: Needed Car Hire at very short notice for a flight arriving from UK during the night and having found Motoroads via Google booked on line. Could not fault the service. Despite the time we were met at Sofia airport as promised and within 30 minuets were on our way. Reasonable cost, and service as promised. Would not hesitate to use you again and to recommend you to others.Cons:
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Richard Parsons, UK (January 20, 2009)
Solo traveller
Pros: I have hired three vehicles from Motoroads. I am very happy with the service, the staff I have met have been polite and efficient and the vehicles themselves have been in good condition and reliable. The range of vehicles that you have for hire is very good and I have been able to hire just the sort of vehicle to meet my differing requirements. The rates are competitive too. I have one suggestion. Maybe you could do a special rate for NGO's or charities. I am being a bit cheeky I know. We might be persauded to have a link from our website to yours. Thanks guys, keep up the good work. Cons:
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C M Collier, UK (January 19, 2009)
Solo traveller
Pros: I have always been delighted with the service each time I've used Motoroads car hire. I've never had any problems with pick up, drop off or car faults. Also the cost for rental has so far proved unbeatableCons:
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Lorraine Naughton, Ireland (January 18, 2009)
Solo traveller
Pros: I booked a Renault Espace with Motoroads for the period 21st to 30th December, 2009. The car was very reliable & spacious. The person who dropped off the car was on time and very friendly. The cost of the car was very reasonable compared to other websites that I tried. I will definitely be using Motoroads again and again. Cons:
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Andrew Harris, UK (January 17, 2009)
Solo traveller
Pros: I was very happy with my experience dealing with MotorRoads. The car was excellent and so was the service. I'm thinking of coming back this year and I will definitely use you for car hire. Thanks, Andrew Cons:
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Gary Wood, UK (January 17, 2009)
Solo traveller
Pros: Very good service, car was waiting for me when i got there and dealt with quickley to enable us tocarry on with our journey. Again when we returned the car and again dealt with very quickley, will definately be using again. Cons:
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A. Kastelijn, UK (January 16, 2009)
Family with children
Pros: We were satisfied with the car and the services. Maybe we will stay a few days in Bulgaria in February. Do you have a nice offer for 3 or 4 days? Cons:
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Kevin J Carby, UK (January 15, 2009)
Solo traveller
Pros: I would like to thank you for Land Rover Discovery I hired. It was a superb vehicle. The service was excellent! The two men who delivered it to my Hotel and picked it up from the Airport were very friendly and helpful, even set the destinations into the Sat-Nav for me. I will recommend your Services to my Colleuges and Friends. Kind Regards, Kevin Cons:
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M. Shemeld, UK (January 15, 2009)
Solo traveller
Pros: Hi, Having used Moto Roads, on more than three occasions, I think this says it all. I have found you. On time for pick up. Good clean and reliable cars. Whilst I am on your site can you give me a quote for car hire, from Sofia Airport.On the 16th April-23rd April 2009. Something simular to Opel astra. Regards Mr. M . Shemeld Cons:
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