» Customer reviews for Car rentals service

 Customer feedback » Review Car rentals services
EnglishRussianBulgarian
-1°C

   10 Days » 

Fri   Sat  
 Hi: 9°  Hi: 7°
 Low: 0°  Low: 1°  
Dec 8
Motorcycle rental photos
NextBack
Sofia airport car hire - Bulgaria
Plovdiv airport car rental
Varna rent a car - Bulgaria
Sunny beach car rentals - Bulgaria
Burgas airport rent a car
Motorbike rental calendar

    Read reviews . . .Customer review rating
Customer review rating
Travel to BulgariaAffiliateHot deals
Discount couponSEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon. Your feedback will provide useful information to our website visitors and help us improve our services.
ADD COMMENT ADD COMMENTADD COMMENT
 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Always greats service in the collect and drop of the car. It's four years already that I have used Motoroads and won't look elsewhere as they are The best! Nice new cars, so I feel safe with my family!
CONS:


 , Austria () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Whenever I have visited Bulgaria for the last 10 years, I used the services of the rental car company Motoroads. Over the years I have witnessed the growth of professionalism and customer service, as well as the improved quality of the car park. In my opinoion, the firm Motoroads offers the best Price/Service Balance and beats in many regards the other established rent-a-car firms like Hertz and Sixt, most notably, in the personalized service the firm strives to deliver.
CONS: None


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Я по 2,3 раза в год езжу в Болгарию и уже 6 лет пользуюсь услугами Motoroads.com. Своевременная доставка автомобиля в пункт назначения , быстрое оформление, вежливые агенты, приемлемые цены. Брала автомобили разных классов, автомобили абсолютно исправны, очень чистые и не прокуренные салоны. В этом году из 3-х раз, 2 раза мне предоставляли абсолютно новые автомобили, выпуска 2016 г., это меня, безусловно, порадовало. Большое Вам спасибо за отличную работу! Вы №1, по крайней мере, для меня! Адекватных Вам клиентов и безаварийной езды! До встречи!
CONS:


 , България () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Много коректни и доста гъвкави . Много добро обслужване.
CONS: Няма отрицателен коментар


 , Germany () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: We have been using Motoroads for many times. Everything works perfectly- pick up, drop off, the car itself, the price and last but not least, the people around your team - always reliable and friendly!!! The next bookings are awaiting you.
CONS: None


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS  Customer review rating
PROS: За нас беше удоволствие да използваме вашите услуги. Професионализма и вашето отношение, надминаха нашите очаквания. Със сигурност ще ползваме вашите услуги и бихме ви препоръчали на всеки. Повечето от компаниите намират причини да не върнат депозита ви, а този проблем го няма в Motoroads.com. Благодарим ви от сърце.
CONS:


 , Испания () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Mnogo sme dovolni ot celia ekip na MOTOROADS vsichko beshe tochno i pri vzimaneto i pri vrashtaneto na avtomobila bez samnenie shte povtorim
CONS: niyama


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: I rent with this company 4 times and it is been super every time. From delivering the car in time to piking it up. Very easy to book and correct with deposits.
CONS:


 , България () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Перфектно обслужване и най-добрата цена.Идеален избор за семейства с деца ,защото получавате напълно безплатно детски столчета ,което не се предлага безплатно от никоя друга фирма ,а струва сериозна сума .Благодаря отново за доброто отношение ,което е по-важно от всичко останалo.
CONS:


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
Review: Evridika Hotel, Pamporovo
PROS: Два раза пользовались услугами Motoroads.com, один раз от аэропорта в Бургасе, один раз от отеля - всё прекрасно - во-время, быстро, хорошие авто, минимум времени на оформление, русскоговорящие агенты! Здорово! Следующий приезд в Болгарию - авто только от Motoroads.com! Спасибо ребята за вашу работу!
CONS: НЕТ


 , Canada () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Initially I was looking to rent a car with some ot the big rental names, but after that decided to give a try to some national company like Motoroads. Booking process was easy and transparent. I had exchanged couple of emails to make sure the car will have all papers to be able to travel abroad. I received respond in fast and professional manner. After my arrival on Sofia airport the person from the company already was waiting for me and in few minutes I got the car. The car was higher class from what I had booked. There was no hidden fees or other insurance surprises. It was nice running car without any problems. I rented the car for 2 weeks and returned back out of business hours 5am. Again no any problems, someone from the company was waiting for me and in less than 1 minute I returned the car. I am very happy with Motoroads and in the future definitely will consider it again. I like to thank those people for the honest business and Highly to recommend Motoroads to every one.
CONS: I don't have any, everything was perfect. Keep it like that.


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Брал автомобиль в аренду уже второй раз в этой компании. Работают четко, к моменту передачи автомобиля уже все было готово, передача заняла 3 минуты. Подогнали прямо к дому, там же и забрали. Самая низкая цена на рынке, с учетом полной страховки. Очень приятные ребята. Рекомендую.
CONS:


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Group of friends Customer review rating
PROS: We have used Motoroads ftwice a year for a number of years and the service has always been excellent. On our last visit to Bulgaria we had an accident which was not anyone's fault and they were extremely prompt in coming to our aid with another car and sorting out all of the details even though it was a holiday weekend.
CONS: Nothing worth mentioning.


 , България () Service:   CAR RENTALS 
TESTIMONIALS  Customer review rating
PROS: Използвахме кола под наем от MotoRoads (Рено Клио), за да се придвижим от София до Каварна, да обиколим северното крайбрежие и да се върнем до София. Колата беше в отлично състояние, нямахме никакви проблеми. Екипът в София беше супер отзивчив и мобилен по отношение на резервацията, датите и часовете. Останахме безкрайно доволни и не бих се поколебала пак да наема автомобил от тях. Благодаря за отличната услуга!
CONS: Нямам никакви забележки.


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: За это лето это уже 2-я аренда в этой компании, а вообще уже 3-й год выбираем автомобили только здесь. С каждым разом я получаю автомобиль все лучше и лучше! В этот раз вместо заказанного Opel получила новенький Golf . Машины всегда в отличном состоянии, чистые, с полной страховкой от всех рисков. Сотрудники компании приветливые люди, все на высшем уровне.
CONS:


 , Bulgaria () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Best rental car company in Bulgaria
CONS:


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Пользовалась арендой машины летом 2016, в Болгарии, Бургас, Созополь, Равда) 3 раза за сезон арендовала машину на 3-4 дня. Заказ оформляла через сайт, частично оплачивала с карты, остальное наличными. Реагировали быстро, пригоняли машину вовремя. Сдавала машину в Бургасе. Без задержки. Отношение к клиентом лояльное. Спасибо сотрудникам!
CONS:


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
Review: Business Hotel Plovdiv, Plovdiv
PROS: Great friendly service, straight forward with car delivery and drop off. Most competitive prices and flexibility to customer service. Staff are honest, friendly and informative, I will continue to reuse Motoroads in the future for my needs and all round cover.
CONS: None to date.


 , България () Service:   CAR RENTALS 
TESTIMONIALS  Customer review rating
PROS: Perfect cars and staff. Meet and greet service is brilliant. definitely will use over and over again. The car which i was driving was in perfect condition.
CONS: no commnts


 , United States () Service:   CAR RENTALS 
TESTIMONIALS Group of friends Customer review rating
PROS: After spending 1 month and talking with several car rental agencies(no success) I found motoroads.com. Exellent service.Ivan found the car I requested, and communicated with us multiple times Will recommend to my friends Will use them again.
CONS:


 , Germany () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Great service, nice people, safe and clean car, always on time, best value-for-money, thank you.
CONS:


 , Germany () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: Well done, guys. See you in autumn again.
CONS:


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: We were very happy with the service we got. The lady who was waiting for us was very helpful and understanding although we couldn't get there on time as our flight was delayed. The car was clean and in good condition so we had a nice trip around Bulgaria. Thank you to all Motoroads team!
CONS: None


 , Cyprus () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: We are definitely coming back to you on our next vacation. Thank you for everything
CONS: -


 , Belgium () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Perfect service and very good car :) I will come back to you again.Thank you.
CONS:


 , Ireland () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Тази година имах възможността и удоволствието да ползвам услугите на " Мотороудс ". Получих това, което очаквах. Срещнах професионализъм, компетентност, точност и разбиране. Затова без колебание препоръчвам услугите на фирмата. Желая успехи на " Мотороудс " и неговите служители, а на останалите лек път !
CONS:


 , Canada () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: First, thank you for the excellent service team Motoroads! I've ordered my car online (wanted automatic transmission, GPS, and a child car seat)- everything was there waiting for me (us). Car was delivered exactly on time and the paperwork took 2-3 minutes. I had the car for 5 days and did not have any problems. It was a smooth ride and my family and I were able to enjoy our limited time side seeing Bulgaria. Thank you again! I highly recommend your service and hope to use it again in my future visits.
CONS: None


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: Excellent service,very prompt and correct,friendly staff.Would highly recommend and will definitely use again.
CONS: None


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Great service and car as espected.Already use them few times without any problem. I recomend Motoroads and will use them again.
CONS:


 , Germany () Service:   CAR RENTALS 
TESTIMONIALS  Customer review rating
PROS: Hello to motoroads team, thank you for your excellent servic and the reliable car. We had a nice time and looking forward to seeing you in October again. Special thanks to Christo. Yours Roland
CONS:


 , Turkey () Service:   CAR RENTALS 
TESTIMONIALS Group of friends Customer review rating
PROS: I had a doubt whether they could provide good cars and serve efficinetly. But now I easily recommend this company for every body. Thank you very much for everything.
CONS:


 , Israel () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: Twice in a year we're using the services of Moto Roads. Always great service and friendly staff. Thanks a lot
CONS: Nothing bad


 , Australia () Service:   CAR RENTALS 
TESTIMONIALS Group of friends Customer review rating
PROS: Excellent! Five star! From my first contact with this company, I have experienced courteous, efficient and helpful service. Their car was delivered to me on time and in excellent condition. The two phone calls I made to them whilst travelling (to extend the booking and to confirm the drop-off address) were answered promptly, even when one occurred after hours. My friend and I were even driven back to our hotel, as it coincided with another booking. I would highly recommend car rental through these people. They were instrumental in making our holiday a happy one!
CONS: Nil.


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: The staff couldn't have been more friendly and helpful - they spoke English and tried to be as flexible as they could for me. Particularly appreciated was when we got a bot lost and confused handing the car back but the manager showed up and sorted everything out for us.
CONS: None - would happily book again.


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: This was a perfect car rental - Motoroads were easy to deal with, polite, friendly and we dealt with everything online. The quote was the most competitive I found after some serious research. We arrived at Sofia Airport and the rep was there to meet us off the plane, the process was easy and a quick card payment to pay the balance. The car was a modern Mazda 3 which ok had a couple of dings - but these were all recorded, so no problem at all. When we arrived back after 2 weeks trouble free motoring, the rep was there to meet us and collect the car - we didn't even have to go in the car park - he was just waiting. I would recommend Motoroads to anyone travelling to Bulgaria who needs a hire car - this was really first class service and at a great price!
CONS: There were no cons at all - I can't fault this service!


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: First class, second to none. waiting as we arrived, good service, good viewing of hire car, when I had a issue the quickness and service was first class, changed my car without a issue. on returning the guy was waiting and was prompt. overall service 10 out 10 and will use again on my next trip to my house.
CONS: no issues, good service and reliable


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: I give then 5 stars. Best car rental I have used so far in Bulgaria. The rental price was cheaper than the other companies I have checked. Due to unavailability of the selected car model, I have been contacted and offered better car. I have been greeted on time upon my arrival as well as prompt presence for collection. The representative was very accurate for the paperwork as well as when explaining all that I needed to know about the car. During my journey, I had a flat tyre and the representative was available for helping me with the problem.
CONS: The only thing is the website where the initial prise did not include VAT. I have found out when I selected the car and went for a confirmation. Usually for personal booking the prise should incorporate it.


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Solo traveller Customer review rating
PROS: Пользуюсь услугами motoroads более 5 лет. За это время ни единого прокола. 1. Рейсы отслеживаются, всегда встречают с табличкой. 2. Документы готовятся заранее, поэтому получение машины очень быстрое. 3. Все вопросы по эксплуатации машины решаются моментально. 4. Бесплатные детское кресло или бустер. 5. За поздний прилёт/вылет дополнительную комиссию не взимают. Так что у меня самые приятные впечатления от общения с компанией. Спасибо!
CONS: Нет


 , Germany () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Excellent service, the staff was waiting at time at the airport and was very helpful und friendly, we would recommand Motoroads at any time to our friends and family and book motoroads next time in Bulgaria again. Thank you very much
CONS: Nothing


 , Netherlands () Service:   CAR RENTALS 
TESTIMONIALS  Customer review rating
PROS: Great customer service, nice car, can't say any negative. First time with motoroads, but definitely I will book them again next year.
CONS:


 , Israel () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Остался очень доволен сервисом и автомобилем.Все было четко отработано включая передачу документов получение и возврат автомобиля .Молодцы. Трудно еще что то добавить,есть много хороших отзывов,читайте ниже. Рекомендую.
CONS: None


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Group of friends Customer review rating
PROS: You service was friendly and efficient,car was fine.We would deffinatly recommend your company
CONS: non


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Отличный сервис. Заранее подготовили все документы, передача машины заняла пять минут. При возникновении проблем всегда можно дозвониться, отвечают, помогают. Сдача автомобиля тоже не заняла более пяти минут. Очень доброжелательный персонал, говорит, в том числе, на русском языке. Доволен всем, рекомендую, буду пользоваться их услугами и дальше.
CONS: Их нет


 , Germany () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: It was already the third time we booked a car via motoroads (2 x Plovdiv Airport, 1x Varna Airport) and every time the service was excellent. We will definitely book again with motoroads the next time we will need a rented car in Bulgaria. We already recommended motoroas to our friends and we ware sure that they will also be satisfied.
CONS: none


 , United States () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Everything went really well. We will be using Motoroads again.
CONS: Non really.


 , Latvia () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Большое спасибо за ваше обслуживание.авто было предоставлено в очень хорошем состояние.с моей стороны не было ни каких нареканий все во время и без всяких скрытых плот ежей я очень доволен выбором вашей компанией было много предложений но я по пал прямо в точку..и самое главное то что арендовать авто все таки дешевле получается чем ездить с группами.куда за хотел и когда захотел туда и поехал.машинку мне подали новую всего 17100 км.и при здачи авто не возникло ни каких проблем .да и все что описан у вас в инете все точно совпадает.с реальностью.буду по возможности рекомендовать вашу компанию.с уважением Михаил.Рига.молодцы ребята успехов вам в вашей работе.
CONS:


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
Review: Hotel Lion Sofia, Sofia
PROS: Customer service was great, cant be faulted and the quote was a good price. Provided the quote is just as competitive, I will be using again for sure when I next fly into Sofia.
CONS: As mentioned, great customer service, just please don't give me the Mitsubishi Colt automatic next time I rent a vehicle. A genuinely horrible automatic gearbox.


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: This was the 2nd time we have rented a car from Motoroads and we have to say the service has been excellent. Helpful friendly staff greeted us promptly when we picked up and dropped off the car on both occasions and we were quickly on our way without any fuss. We would recommend Motoroads without hesitation.
CONS: There aren't any.


 , Россия () Service:   CAR RENTALS 
TESTIMONIALS Family with children Customer review rating
PROS: Берём машину в аренду исключительно только здесь. Делаем это достаточно часто, либо лично я, либо члены моей семьи. Качество и отношение всегда на высшем уровне. В этот раз это была моя лучшая аренда, нареканий по автомобилю никаких не было, он был чист, хорош в управлении , без каких либо неполадок. Очень нравится, что в стоимость аренды уже включена полная страховка, что не маловажно! Я путешествую с ребёнком, поэтому безопастность на первом месте. Ребёнку предоставили бустер. Ни разу это компания не подводила ни меня, ни мою семью, брать машину у них одно удовольствие и всегда только положительные эмоции. В ближайшее время планирую ещё раз арендовать машину, уже на более длительный срок, думаю и в этот раз все будет великолепно .
CONS: Нет


 , United Kingdom () Service:   CAR RENTALS 
TESTIMONIALS Mature couple Customer review rating
PROS: The friendly, punctual and efficient service made the car hire a pleasant experience.
CONS: An English speaking phone contact would have been useful but not really a problem.


ADD COMMENT ADD COMMENT


 Page1  Page2  Page3  Page4  Page5  Page6  Page7  Page8  Page9  Page10  Page11  Page12  Page13  Page14 

Travel newsTRAVEL TO   •   BULGARIA   •   HOLIDAYS   •   ADVERTISE   •   AFFILIATE   •   WEATHER FORECAST   •   GO MOBILE