Page 3 » Customer reviews for service

Page 3 Customer feedback » Review services
 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Orlovetz Hotel, Pamporovo
PROS: Excellent service! Driver was waiting for us as we left airport. Very helpful and friendly and happy to stop when our little boy needed a comfort break. Similarly return journey, just as efficient and friendly. Highly recommend.
CONS: Absolutely none.

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
Review: Snezhanka Hotel, Pamporovo
PROS: Good service at Plovdiv Airport in both directions, good clean car, very good value for money, and very happy to both recommend and use again in the future!
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: 1st class - professional - reliable - Good value - highly recommended
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Третий год подряд пользовался услугами данной компании. Брал в аренду автомобиль с выездом в Грецию. Обслуживание прекрасное: встретили в аэропорту Софии, быстро оформили документы, включая разрешение на выезд в Грецию (всё было готово заранее), машина отличная - проехали на ней 1500 км за 2 недели. Сдали в том же аэропорту за 5 минут. Когад в следующий раз соберусь в Болгарию, обязательно вернусь в Мотороадс. Всем рекомендую!
CONS: Нет таких =)

 , Italy () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We used the company for the airport transfer to our hotel in Sofia. Everything was perfect: the van, the time, the driver. Thank you
CONS:

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Я арендовала автомобиль в Motoroads уже два раза. Очень довольна обслуживанием. Все оформляется быстро и нет никаких задержек при сдаче автомобиля. Планирую воспользоваться услугами этой фирмы и в третий раз. Спасибо Motoroads!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: As usual no problems with pick up and drop off , the Hyundai Santa Fe was ideal for our needs at a good price, second time we have had this vehicle.
CONS: Drivers side electric window broken which made entering and exiting car parks more difficult

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
Review: Emerald Hotel, Bansko
PROS: Have used Motoroads several times now - collecting us/ return from Thessaloniki Greece via Bansko Bulgaria - every time the Driver not only has been punctual but friendly too - a credit to the well drilled team. Motoroads offer great service, great value and will definitely use again!!!
CONS: Try as I might - I cant think of any!!

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service. I have been with Motoroads for the last 5 years. I have two trips to BG. One in February and in Summer. So far no issues with the car or with the administration.
CONS: No issues whatsoever.

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Excellent. Same driver we've had before made the journey pass quickly and smoothly both ways. Keep coming back time and again.
CONS: Booking is slightly clunky even having gone through it several times before.

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Винаги ползвам услугите на Motoroads,когато съм в България и имам нужда от автомобил.До сега нямам никакви забележки.Продължавайте все така.Благодаря
CONS:

 , United States () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Last month I had to make an unexpected trip to Bulgaria. Barely had time to book a vehicle. Did not even have time to wait for a confirmation. Motoroads Sofia was extremely helpful and prompt in this cold winter. Thank you Bojidar for your help! Wish you all well!
CONS: none

 , Ireland () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: 6-Day Ski Hire Bansko, Bansko
PROS: Very professional and great service, we hired a 9 seater van. Perfect
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: The whole process from booking the taxi to the transportation from and to the airport was very good. Online customer service and the taxi driver were polite and helpful. I will consider using Motoroads again when we travel to Bulgaria in the future. :)
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I'm renting a car for a second time. It was Mazda 3 - very clean and nice car. We picked the car from Sofia Airport - very easy and simple. Child seats were provided free of charge. A snow chains and ski rack - at very small charge. It's always a pleasure dealing with the staff of Motoroads. Highly recommended! We are looking forward to our next trip to Bulgaria!
CONS: None

 , Israel () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We used transfer services Sofia center -> Borovets -> Sofia airport. The price is the best on the market - 86 Euro. The driver came on time with child seat as requested. He drove very carefully (was snowing) and we arrived on time. Strongly recommended.
CONS: None

 , Обединеното кралство () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Brilliant service - the car was new, clean and very economical. We've been met by a very friendly and polite company representative at the airport who gave us the keys. Everything in the contract was clear, there were no hidden costs and on reasonable price.. We spent a 7 day trip around Bulgaria and can say the car was absolutely spot on. Definitely will use the service again. Thank You!!!
CONS:

 , Bulgaria () Service:   SNOWMOBILING 
   Customer review rating
PROS: All was great, really picturesque, the instructor was careful, helpful and polite
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: It was great service available in short time and easy to book. The car was perfect family size and they provided two child seats for free. For pick up and drop off the representative was waiting for us on time. Easy and friendly communication by email and phone with the company. Strongly recommend and will definitely will use their services in the future!!
CONS:

 , Canada () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Best service ever. No hidden fees and unpleasant surprises. Everything was smooth and easy. Will use them again in the future. Thanks for the experience Motoroads!
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I used MOTOROADS for the second time and I am very pleased with the service. the car was in good technical condition and clean. the company representative was punctual on the time of delivery . all in all - I have no complaints what so ever.
CONS: none

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Впервые у Вас арендовали автомобиль с подачей в аэропорту Пловдива, остались довольны все условия заявленные были выполнены, Летом обязательно воспользуемся Вашими услугами.
CONS:

 , България () Service:   CAR RENTALS 
   Customer review rating
PROS: Абсолютно всичко ПОЛОЖИТЕЛНО!!! За втори път ползваме услугите им... Като се почне от посрещане на аерогарата, с кафе при сключване на договора, до предаване на автомобила отново на аерогарата! Една седмица - 105 евро, Нисан Микра 2016 автоматик! Извода за Вас... С пожелания да продължите в същия дух!!! Успех!
CONS: НЯМА!!!

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Your Renault Traffic 9 seater was perfect for our trip, it thought nothing of accommodating 8 guys & luggage. It's winter tyres dealt with the icy roads comfortably. Collection and drop-off were perfect and seamless, I shan't hesitate to use Motoroads again.
CONS: None

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent services. The car(mazda 3) was medium class, but enough for everything(luggage and people). Also was very economic.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Great Service - a rental car was available at short notice that was perfect for the snow conditions in January. Quick and helpful response by email and telephone. Friendly and helpful staff at Sofia airport for collection and return. The staff checked the status of the road closures for us and offered advice on driving in snow. All round a great service and therefore highly recommended. We would hire from them again.
CONS: None.

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Reliable and flexible service, good prices, great variety of cars on offer - we could only recommend this company.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We always have our Rental Car delivered to our Hotel whilst we are visiting Bulgaria, and also book our Transfers by Taxi from the Airport to our Hotel through Moto roads. The service has always been excellent, and we will continue to use this service.
CONS:

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service and a very good and reliable car! My husband, our 2 yrs old son and I traveled across Bulgaria in January, in the worst weather conditions (snow storm, ice...) with an excellent Renault Capture 2016. We drove over 1500 km for 2 weeks and didn't have any problems+ we didn't spend fortune on gas!!! And last but not least: the SUV was a great bargain - only 329 euro for 18 days!!! For the same period (27.12.16 - 14.01.17) Renault Capture 2016 was about 200-250 euro more expensive in the other rent-a- cars companies!
CONS: The anti freeze liquid was on minimum.

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: Grand Resort , St Vlas
PROS: Наша семья на протяжении 5 лет каждое лето бронирует автомобиль в фирме "Motoroads". Брали машину и в Софии, и в Бургасе, и в Варне, и всегда оставались довольны своим выбором. Никаких претензий или недоразумений у нас не возникало. Этим летом тоже будем у них бронировать машину. Рекомендуем своим соотечественникам эту фирму. Вы будете довольны!
CONS:

 , Malta () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: great service
CONS:

 , Cyprus () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We are returning customers and would definitely keep returning. Keep up the good work!
CONS: none

 , Netherlands () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Good service , never had any problems .
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Имах огромното удоволствие да се възползвам от услугите на МотоРоудс за 5 дни.Наетият от мен автомобил бе изключително чист,икономичен,изрядно оборудван за зимен сезон.Персоналът бе много любезен,приятелски настроен-иситински професионалисти;предлагат високо ниво на услуги на много достъпни цени.За в бъдеще ще използвам тази фирма, без колебание.Благодаря за предоставеното удовоствие да шофирам с вас!
CONS: НЕ БИХ ДАЛА ТАКЪВ!

 , Ireland () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Easy to book, quick confirmation and very reasonable prices. Polite and efficient staff. The car was magnificent. Many thanks!
CONS: none

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Every year in the last 7 years I've been renting a car from Motoroads - Sofia. The cars are reliable and the service is great! I am very happy with you guys! I intend to use your services again twice this year! Many thanks to the Sofia crew!
CONS: none

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Благодаря, че направихте пътуването ни сигурно и удобно! Колата беше много хубава, обслужването - професионално! Много здраве и успех на екипа през 2017г.!
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
   Customer review rating
Review: Emerald Hotel, Bansko
PROS: Great service! We were a little worried by the fact our flight arrived late at 1am. And that we the transfer would be through the night. But the driver was great helped us with our bags and was very friendly. When we arrived the hotel was shut but he got out and rang the hotel to get someone to let us in. Excellent!
CONS: None

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Hi , We just wanted to thank you for the excellent service. I've rented cars in a lot of places (U.S., Carribean, Germany etc.) and I've never had such a stress-free experience. We we're met at the train station in Sofia and we were in our rental car and driving off in less than 10 minutes..Wow. Thank you again.
CONS: No Cons

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Exceptionally good service! The car I got was very modern and in great condition, price was great too.
CONS: No cons really.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Great service very corect loayliti.I recommend this service.
CONS: None

 , Канада () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Това лято наехме кола за 3 седмици и сме много доволни от обслуждането и професионализма на MotoRoads. Колата беше в много добро състояние и много икономична по отношение на гориво. Впечатлени сме от професионализма и експедитивността им. Предлагат също най-добрата цена в сравнение с другите на пазара.Със сигурност ще ползваме услугите им отново.
CONS: Няма

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Always greats service in the collect and drop of the car. It's four years already that I have used Motoroads and won't look elsewhere as they are The best! Nice new cars, so I feel safe with my family!
CONS:

 , Austria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Whenever I have visited Bulgaria for the last 10 years, I used the services of the rental car company Motoroads. Over the years I have witnessed the growth of professionalism and customer service, as well as the improved quality of the car park. In my opinoion, the firm Motoroads offers the best Price/Service Balance and beats in many regards the other established rent-a-car firms like Hertz and Sixt, most notably, in the personalized service the firm strives to deliver.
CONS: None

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Я по 2,3 раза в год езжу в Болгарию и уже 6 лет пользуюсь услугами Motoroads.com. Своевременная доставка автомобиля в пункт назначения , быстрое оформление, вежливые агенты, приемлемые цены. Брала автомобили разных классов, автомобили абсолютно исправны, очень чистые и не прокуренные салоны. В этом году из 3-х раз, 2 раза мне предоставляли абсолютно новые автомобили, выпуска 2016 г., это меня, безусловно, порадовало. Большое Вам спасибо за отличную работу! Вы №1, по крайней мере, для меня! Адекватных Вам клиентов и безаварийной езды! До встречи!
CONS:

 , Bulgaria () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Perfect service. Very friendly and helpful staff. Strongly recommended for family with children transfers.
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We had a nice trip with a reliable car. Service was exzellent.
CONS: The car needed an inspection and new windscreen wipers.

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Много коректни и доста гъвкави . Много добро обслужване.
CONS: Няма отрицателен коментар

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: We have been using Motoroads for many times. Everything works perfectly- pick up, drop off, the car itself, the price and last but not least, the people around your team - always reliable and friendly!!! The next bookings are awaiting you.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: За нас беше удоволствие да използваме вашите услуги. Професионализма и вашето отношение, надминаха нашите очаквания. Със сигурност ще ползваме вашите услуги и бихме ви препоръчали на всеки. Повечето от компаниите намират причини да не върнат депозита ви, а този проблем го няма в Motoroads.com. Благодарим ви от сърце.
CONS:


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"
We have had two unforgettable Summer Holidays in Bulgaria with Motoroads and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. Motoroads provides you a high quality travel service and they are really a great value for money!!! T.Schmidt