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   Motoroads Transfer Service » Customers' testimonials
Car rental in Bulgaria
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  Marisa Schofield, United Kingdom (March 09, 2010)
Customer commentsGroup of friends
Pros: We took a transfer on 17th Dec from Sofia Airport to near Bansko and we returned the next day. The driver we had was fantastic - he really helped make our trip - we hope that your company could thank him from us - we didn't catch his name but he was great. The car did break down mid journey and the driver sorted us out with a drink and choc bar while we waited for another car to arrive - it couldnt be helped and he sorted the situation fantastically. We would really reccommend your company.
Cons: there was no cons
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  Dr. Ofer Ashoulin , Israel (March 08, 2010)
Customer commentsMature couple
Pros: Dear Michael, I would like to express my gratitude for the excellent transport service from Sofia to Bansko and back provided by your company. Special complements to the driver that took us today from Bansko to Sofia airport. Despite the severe damage caused to the front window of the car by a dangerous accidental stone he brought us safely to our destination. Let him know we appreciate his self-control and kind attitude. Kind regards, Dr. Ofer Ashoulin
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  Ken Storer, United Kingdom (January 29, 2010)
Customer commentsMature couple
Pros: Thanks guys for an excellent service from Sofia to Bansko. A big big thank you to Michael and driver for helping us out so professionally when we left a bag in the vehicle at the airport that contained our passports. Once again thank you for a great transfer and your valuable assistance with the missing passports. TIP OF THE DAY - CHECK ALL BAGS OUT OF THE VEHICLE BEFORE WAVING YOUR DRIVER GOODBYE!
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  Markus Auer, Germany (January 07, 2010)
Customer commentsFamily with children
Pros: Excellent service! Will use it again when i am in the region!
Cons:
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  Nigel McBride, United Kingdom (January 06, 2010)
Customer commentsFamily with children
Pros: Outward journey from Sofia to Bansko was good, the driver was polite and drove safely. No complaints.
Cons: Although polite (offered to stop at McDonalds ) the return journey driver made the trip in two and a half hours. A journey which you say takes 2hours and 50 minutes. I would allow 3hours in light traffic as I have driven it myself plus some extra time in heavier traffic which was the type when our driver was transferring us.
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  A Loydall, United Kingdom (January 04, 2010)
Customer commentsFamily with children
Pros: Excellent service. The driver was waiting for us at the airport. Comfotable vehicle to travel in with plenty of space for all 5 of us and cases. We were picked up at our accomadation on time. Driver spoke little English but was very nice.
Cons: NONE
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  PARASYRIS, Greece (January 01, 2010)
Customer commentsFamily with children
Hotel Name: Redenka Golf & Ski Club, Bansko
Pros: You are professionals .We had a transfer from THESSALONIKI to BANSKO and vice versa . All agreed services were accomplished perfectly in agreed times of pick up. The driver Nikolai was very gentle , English spoken , and professional . Excellent value for money all in all . Congratulations !
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  Susan Baskeyfield, United Kingdom (January 01, 2010)
Customer commentsFamily with children
Pros: Excellent transfer from Sofia to Bansko.
Cons:
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  John Kimsey, UK (December 30, 2009)
Customer commentsFamily with children
Pros: Hi, Just a thank you from myself and my party for the excellent and prompt service you provided on the outward and return trips to Karditsa (18th & 25th August). It was not an easy place to get to by public transport, particularly with children involved, so we were relying on you and you did not let us down. Kind Regards, John Kimsey
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  Giorgos, Greece (December 30, 2009)
Customer commentsYonge couple
Pros: It was a very nice transportation from Sofia to Bansko (Bulgaria). The driver was very kind (although he didn't speak english). Time passed so quickly and the mini van was great too. Good job.
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  Paul Currier, United States (December 30, 2009)
Customer commentsGroup of friends
Pros: Hello, Thank you for the Christmas greetings. We were blessed by you last spring when you transported a group of 5 from Sophia to Skopje.
Your service was superb! Thanks for all you do.
Sincerely, Paul Currier

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  Rachel McCollin, United Kingdom (December 29, 2009)
Customer commentsFamily with children
Pros: The service we received from our driver was fantastic the weather was bad and he drove extremely safely and on our return journey he even bought our 10 month old daughter a Christmas present. Have already recommended your company to friends.
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  Michael Pooley, United Kingdom (December 28, 2009)
Customer commentsGroup of friends
Hotel Name: St John Hill Apartments, Bansko
Pros: Driver was on time and friendley. Would definately use motoroads again. Also driver was clearly visable with a sign to identify himself
Cons: None
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  Allan Holliday, United Kingdom (December 28, 2009)
Customer commentsMature couple
Pros: Car transfers from & to Bourgas airport on our holiday in Nessesbar SEPT 09 excellent service both ways,on time, drivers helpful & friendly
Cons: none
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  MPaulig, Germany (December 28, 2009)
Customer commentsMature couple
Pros: Thanks for well organisated transfers in Sofia and Varna-Golden Sands v v.
Cons:
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  John O'Sullivan, Ireland (December 28, 2009)
Customer commentsGroup of friends
Pros: Very good transfer service from Bourgas Airport to Sunny Beach for ourselves and our clients.
Cons: No negative comments
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  Dan, United Kingdom (December 27, 2009)
Customer commentsGroup of friends
Pros: Reliable Service. Courteous Drivers and good quality vehicles. There is always someone at the end of the telephone to contact at Motoroads should you need to check details of your journey or need to change anything.
Cons: None.
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   Markus Auer, Germany (May 16, 2009)
Customer commentsSolo traveller
Pros: Hi Dimitar, I would like to thank you for the excellent service we have been given from Thessaloniki airport to Sany beach and return! Best regards, Markus
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  Robert Filler, UK (March 03, 2009)
Customer commentsGroup of friends
Pros: I would like to point out that members of the party on this occasion have used your company for transfer from Sofia Airport to Bansko and return on at least 5 occasions over the past two years and as we own property in Bansko we are likely to use Motoroads many times again. We have always been more than extremely satisfied with the service your company have recommended your company to other travellers. We have been really pleased with your service, timekeeping and driver co-operation. Thank You, Robert Filer
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  Elaine Gifford, UK (February 02, 2009)
Customer commentsYonge couple
Pros: We have used your transfer service on a number of occasions and have always been met at the airport on time, driven to our destination in a clean vehicle, the drivers are always very helpful and courteous. The transfer home is always just as well organised. We don't know what we would do without you. We have also recommended you to our friends too. Thank you.
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  Janet Ayoub, Ireland (February 01, 2009)
Customer commentsSolo traveller
Pros: Hi, my name is Janet and i have been looking on many sites for different things when I come to Bulgaria. On your site i found everything i will need like transfers hotels in both resorts i plan to visit ,thank you Janet Ayoub
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  Rita Duff, Ireland (January 31, 2009)
Customer commentsSolo traveller
Pros: I used your company through the internet last June. It was easy and straight forward, there was an admin error initially but this was rectified as soon as it was brought to your attention with no fuss. The service provided was as advertised a bit more. The driver was really nice, friendly and helpful. I would highly recommend your company. Rita Duff
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  Orestis, Greece (January 30, 2009)
Customer commentsSolo traveller
Pros: I have traveled to Bulgaria about a mounth ago.I went to Bansko and through the motoroads team i have rent a car and i 've booked a hotel in Sofia.I 'd like to say that i' m very satisfied about our colaboration.They really want to help you in every problem which you may have and they are trustworthy.If i would travel again to Bulgaria ,i would advise the motoroads team.
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  Cristina OLTEANU, Romania (January 30, 2009)
Customer commentsSolo traveller
Pros: Dear all, Everythings was verry well. Thank you Kind regards, Cristina Olteanu
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  Sue Flynn, UK (January 29, 2009)
Customer commentsSolo traveller
Pros: Excellent service. The driver was courteous and helpful and everything went as planned. Would definitely use again. Thank you.
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  N Gordon, UK (January 29, 2009)
Customer commentsFamily with children
Pros: Hi I would just like to say that I found your Transportation service very good and also good value for money. Each time I have taken your mini bus from Sofia airport to Svilengrad I have found the long trip comfortable. The drivers are always friendly and very helpful. And the transport was always on time, at the pick up point. I live in London but I also own property in Bulgaria. So I speak a little Bulgarian. However I understand more Bulgarian than I speak, so for me it is not so much of a problem. But I think to other vistors who come to BG who Speak english. And may not know their way around BG. I think it may be helpful for your drivers to try and learn a little more English as this would be of great benifit both driver and client. There by helping to make the client more at ease while traveling. I feel you run a good service and I will continue to use your service when I come to BG with my family. May thanks Mr N Gordon. Keep up the good work.
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  Karon Stirling, UK (January 28, 2009)
Customer commentsSolo traveller
Pros: Best price around and helpful service. Karon Stirling
Cons:
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  Mrs J Allen, UK (January 28, 2009)
Customer commentsMature couple
Pros: We were very satisfied with our airport to resort transfer in bulgaria. Driver was punctual, polite and safe, careful driver, we would recommend your company to other people. thankyou. from Julie Allen
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  Wendy Bates, UK (January 27, 2009)
Customer commentsYonge couple
Pros: We have used Motoroards several times now for our car hire needs. They are always there to meet us whatever time of the day or night even monitoring flight delays.They are always polite and efficient and very helpful.(except for the time when they dropped off the car and then drove off with the hire car cars - but they soon came back!!) We would thoroughly reccommend them for value and service.
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   Richard Beeston, UK (January 27, 2009)
Customer commentsMature couple
Pros: Very pleased with both of our journeys. Very good drivers for both trips. Felt very safe will use again also will recomend you to people using our appartment.
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  Simon & Erica Cowper, UK (January 26, 2009)
Customer commentsFamily with children
Pros: We organised or transfers online with Moto Roads and I must say they were brilliant. There were 7 in our party including an 11month old baby and even after arriving at Plovdiv 5 hours late after a delay on the way out the guy met us with a board with my name on and a 12-14 seater private coach awaited us. Driver stopped on route at the Alaska supermarket in Pamps for us to stock up with provisions (this was at about midnight) before going up to our apartment at the Grand Monastery. Returning home on Sat 3rd Jan we arranged with Moto Roads to pick us up at 7pm for the 22.10 flight back from Plovdiv. Driver got there at 7.15 (which wasnt bad given the snow that was falling. Arrived Plovdiv about 1.40 mins later (again good time considering roads white over and ice!!!. Advised plovdiv airport was shut due to the snowfall!!. After headscratching and speaking to lady in information kiosk at the airport she advise that 2 coaches for this flight ( on packages to Pamps had set off from Plovdiv 45 mins earlier after being advised that our flight had diverted to Varna and was then due to go into Sofia and leave within 2 hours!!! The Moto Roads driver was brilliant, his boss ( Micheal came on the phone, (spoke perfect English) and we agreed a price and then set off to Sofia. Given the blizzard conditions and after overtaking several convoys of snowploughs on route we got there in 2hrs 10 mins ( which was quicker than I had done in a car in October!!). Met up with several Crystal ski reps who advised due to conditions they were organising a hotel in Sofia for everyone and even though we were flight only they paid and put us up in the Kempinski and gave us breakfast the next day. We left there at 2pm Sunday and eventually got back to Gatwick at midnight and drove back up to the midlands. No one can foresee the weather and it all added to the holiday experience. I cant praise the transfer company enough and will definitely be using them again (hopefully going back in late Feb).
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  Cris George, UK (January 25, 2009)
Customer commentsSolo traveller
Pros: I have used you twice now and the service has been excellent good cars, good drivers, on time, we are coming over again in feb and will use you again, we have an apartment which we are going to rent out and will be recommending you to our clients. Regards, Chris
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   Kiriakos Dimitradiou, Greece (January 23, 2009)
Customer commentsYonge couple
Pros: We have used motoroads for our last 3 transfers from Salonika-Bansko-Sofia. We would like to thank you for your professional services and especially the very experienced driver you provided us Mr Valentino. We look forward to use your servises again. Thank you.
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  Alan Rogers, Greece (January 22, 2009)
Customer commentsSolo traveller
Pros: Transfer service from Sofia airport to Pamporovo. Excellent service, and great value for money. Many thanks
Cons:
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   Sue Baskeyfield, UK (January 21, 2009)
Customer commentsSolo traveller
Pros: This was my first use of the Moto Roads website, I found it extremely informative and easy to use. I look forward to using Moto Roads for our transfer from Sofia to Bansko.
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  John Bilcliffe, UK (January 19, 2009)
Customer commentsYonge couple
Pros: Last year your service was excellant & we trust it will be as good this year. Kind regards
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  Kevin McCarthy, UK (January 18, 2009)
Customer commentsFamily with children
Pros: Hello, Firstly I would like to thank you for the excellent service provided by your drivers on our recent trip. They were very friendly, spoke reasonable English, were on time and the vehicles were in good condition. We were impressed with the safe driving especially in the recent very heavy snow. I am glad that we are booked with you for our next trip in Feb.
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  Stuart Morrison, UK (January 17, 2009)
Customer commentsGroup of friends
Pros: We hired a taxi in the summer of last year to visit Skopje for the Scotland football match. The service was excellent and the driver (Sancho) was both friendly and helpful.
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  HELEN DEELY, Ireland (January 16, 2009)
Customer commentsGroup of friends
Pros: VERY GOOD SERVICE FOR AIRPORT PICKUPS WILL USE YOUR SERVICE AGAIN IN 2009
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  Tom Small, UK (January 16, 2009)
Customer commentsSolo traveller
Pros: Good reliable service, all went as planned and on time for both journeys. I would have no hesitation in using your service if we are ever in Bulgaria again.Thanks
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  Martin Littlewood, UK (January 16, 2009)
Customer commentsGroup of friends
Pros: Booked transfer for 21 people, nice comfortable coach.Driver on time both ways, drove sensible. Would definately use this company again
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  Neil Sheen, UK (January 16, 2009)
Customer commentsGroup of friends
Pros: A fantastic service provided with reliable and courteous drivers.We will be using your services again this year as on previous numerous occasions.
Cons:
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  Panagiotis Tatinas, Greece (January 16, 2009)
Customer commentsFamily with children
Pros: We are very satisfied, driver came on time, trip was smooth and he left us outside of our hotel. Thank you!
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   Edward Hazelton, UK (January 16, 2009)
Customer commentsSolo traveller
Pros: Good reliable service. I have recommended your service to others who have also booked with you. I hope to use you again for a transfer. Thank you.
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   Sally McClean, UK (January 16, 2009)
Customer commentsSolo traveller
Pros: A very courteous and efficient service.
Cons:
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   Joan & Jeremy Dean, UK (January 16, 2009)
Customer commentsFamily with children
Pros: We have used motoroads for our last 3 transfers from Salonika-Bansko-Sofia. We would like to thank you for your professional services and especially the very experienced driver you provided us Mr Valentino. We look forward to use your servises again. Thank you
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  Mr AW Bruen, UK (January 15, 2009)
Customer commentsGroup of friends
Pros: I would like to say a big thankyou for the excellent service. The driver was waiting for us and as it was a very hot day, he even supplied a bottle of water which was much appreciated. He also helped with the luggage which is not always the case here in England. The trip down to Bansko was a pleasure and though he could speak little English, we got on fine with a few informative though brief comments. On the return, he was on time and gave a good trip back as well as diverting through Sofia to show some of the sights. More than happy with all arrangements and will be using your services again next time we have to go down to Bansko which hopefuly will not be too long before. Well done.
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   Steve England, UK (January 15, 2009)
Customer commentsYonge couple
Pros: A very good service. Car arrived on time and drove very safely to the resort. We would definatly recommend Motoroads in future. Thank you. Steve England
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   Karol mayer, USA (January 15, 2009)
Customer commentsSolo traveller
Pros: You helped my clients, the Blattner's in August with private transfer to the Bucharest Airport, and they were pleased with the service. I think all went well, and this is positive feedback for you to use for the future.Thank you. I hope to use you again when I have clients in your area.
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   Mr WILLIAM DUNCAN, UK (January 15, 2009)
Customer commentsGroup of friends
Pros: Excellent service throughout our use of this service. Driver provided (Ilian) was very good indeed. Always waiting at appointed pick up point and very informative in our conversations. Would use this service again without any hesitation.
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