Page 2 » Customer reviews for service

Page 2 Customer feedback » Review services
 , САЩ () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Ние сме семейство от 5 човека, 4-ма от нас пристигнаха от чужбина на 2 групи. Motoroads ни посрещнаха на летище София, превозиха ни до Плевен, след това превозиха цялата група от 5 човека от Плевен до Златни пясъци и обратно в рамките на 5 дни и накрая върнаха 2-ма от нас от Плевен до София. Всичко това беше извършено професионално и точно. Водачите Христо и Петър бяха на уреченото място за взимане преди уговореното време. Бих искал да изразя специална благодарност за професионалното и вежливо отношение от тяхна страна към нас. We are a family of 5, 4 of us landed at Sofia Airport on 2 different days. Motoroads took us from Sofia Airport to Pleven, then they took all 5 of us from Pleven to Golden Sands and back in the course of 5 days and finally 2 of us returned back from Pleven to Sofia. This complex task was executed in a very professional and timely manner. The drivers Hristo and Peter were at the requested place well in advance of the requested time. I would like to express our gratitude to them for being highly professional and polite to all of us.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: The service was great. Everything worked perfectly. Best Travel ever
CONS:

 , Germany () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Es war so wie ich erwartet und erhofft hatte. Der Fahrer stand mit einem Schild am Ausgang vom Zoll. Der Transfer war schnell und sicher. Beim Rücktransfer war der Fahrer pünktlich. Ich kann Motoroads nur weiterempfehlen.
CONS:

 , САЩ () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Ние сме семейство от 5 човека, 4-ма от нас пристигнаха от чужбина на 2 групи. Motoroads ни посрещнаха на летище София, превозиха ни до Плевен, след това превозиха цялата група от 5 човека от Плевен до Златни пясъци и обратно в рамките на 5 дни и накрая върнаха 2-ма от нас от Плевен до София. Всичко това беше извършено професионално и точно. Водачите Христо и Петър бяха на уреченото място за взимане преди уговореното време. Бих искал да изразя специална благодарност за професионалното и вежливо отношение от тяхна страна към нас. We are a family of 5, 4 of us landed at Sofia Airport on 2 different days. Motoroads took us from Sofia Airport to Pleven, then they took all 5 of us from Pleven to Golden Sands and back in the course of 5 days and finally 2 of us returned back from Pleven to Sofia. This complex task was executed in a very professional and timely manner. The drivers Hristo and Peter were at the requested place well in advance of the requested time. I would like to express our gratitude to them for being highly professional and polite to all of us.
CONS:

 , Poland () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: The driver was nice and on time both times.
CONS: -

 , United Kingdom () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: excellent, friendly service. on time and helpful.
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 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Hassle free, excellent car rental experience. Car was perfect and as soon as we got off the plane was ready and waiting and again on the way back was greeted with a motor roads employee who was punctual and very nice. Great service
CONS:

 , Bulgaria () Service:   CAR RENTALS 
   Customer review rating
PROS: Good service They can deliver the car or pick it up from any location in town Cars were old before, but now they made an effort to provide new cars
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 , Netherlands () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This was the second time that we rented a car from Motoroads and again we were very pleased with the service. The car was delivered at the hotel as agreed. And when we returned the car at the airport the contact person was already waiting for us. The car was new and clean.
CONS: None

 , Switzerland () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: From pick-up to drop, just a perfect professional service. Thanks again.
CONS:

 , България () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Винаги използвам услугите на Motoroads когато ми се налага и ще ги ползвам и в бъдеще.Нямам никакви забележки.Последния път наех съвсем нов автомобил с всички удобства и много икономичен.Благодаря и продължавайте все така.
CONS:

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Airport pick-up and drop-off on time and easy. No problem with cross border arrangements. When we had an electronics problem with the car in Greece they provided perfect assistance and service and immediately sent a replacement car with a driver. No language difficulties - good English spoken. I would certainly recommend them.
CONS: None

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I was a little sceptical at first because the price seemed too good to be true compared to what the rest of the rental companies had to offer. Three weeks for a large vehicle with automatic transmission for about $500? And I get car seats and a second driver option at no extra charge? No way! I decided to go with it and am extremely happy I did! We had to change vehicle due to a minor problem and got upgraded to a 4 wheel drive SUV. I emailed the company about it at 9 pm one night because I didn`t have a working phone and the very next morning I recieved a fb messenger call to work out the details. I have already recommended motoroads to my friends and will be using them for my future trips back to Bulgaria.
CONS: Yes, the cars are little bit older and have some miles on them, but they do the job and get you where you want to go without any worries.

 , United Kingdom () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Found our driver very easily at airport .He was helpful with baggages. He had parked in car park a little way away from arrivals (it was busy so not his fault I am sure) but two of our party had difficulty walking on uneven surface.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Brilliant service and friendly driver. Thank you Ivan
CONS: Nothing

 , Israel () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: great service!!!!!
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Alles super !!!
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 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: An excellent all round service that could not be faulted. The staff we met were flexible, helpful, polite and most accommodating. The vehicle we hired was in good clean condition and we had no complaints whatsoever. Indeed, we plan to use the service again. Thank you, Neville & Jill Pettitt
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 , Russia () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Брали в аэропорту Бургаса машину в апреле месяце. Брали Фольксваген Гольф на дизеле. Хорошая, приятная машина. В аэропорту встретили с табличкой, все во время.Хозяин машины был всегда на связи, оперативно решил возникшую в ходе аренды проблему. Благодарим за сервис!
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 , Ireland () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We have booked many times using motoroads for car hire. Thank you for your service. we value your help and support.
CONS: No complaints!

 , Finland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: GREAT SERVICE.
CONS:

 , Germany () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Good and polite Service, quick reply to emails. Good guidance. Had a great Time with my Piaggio along the Cote d'Azur and in the nearby mountains.
CONS: Would you please add opening hours of the Offices to your Internet presentation. Thank you

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: One of the best rental company ever. Hardly recommended. Will see again.
CONS:

 , Australia () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: The service was excellent. The car was dropped of at our hotel & there was someone waiting to meet us at the airport to return the car. The car was in good condition. We were able to communicate in English which was a benefit to us
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service,car was waiting for us at the airport Very friendly staff who completed paper work with out a problem Car was superb clean and great condition Had no problems on our 31/2 hr drive I have used this company 4 times now and each time was the same I highly recommend them for your car hire needs
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 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Hired an Africa Twin for a week from Lisbon. Bike was great - good condition with decent tyres. Good customer service and friendly staff - bike delivered to Airport and collected from my last night hotel (which I changed from original plan with no complications whatsoever). Fair price and would definitely use again.
CONS: No real negatives - only slight concern was that bike appeared light on oil (almost off dipstick after only 250 km). No issues after I topped it up and it did appear to be well maintained.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service,car was waiting for us at the airport Very friendly staff who completed paper work with out a problem Car was superb clean and great condition Had no problems on our 31/2 hr drive I have used this company 4 times now and each time was the same I highly recommend them for your car hire needs
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 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: What a excellent service, used for both way transfers, waiting at airport on arrival, and pick up from hotel on time, pleasant drivers and clean cars, i will use always from now, well done😎
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service. Agent waiting for us when we landed at 1.30am at Sofia Airport, This was our first time with Motor Roads, but we will definitely be using them next year,
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 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Yet again you've come up trump's. I made a hash of the booking and it was no problem for you guys to sort out. Everyone was so polite and helpful. Yet again time keeping was impeccable. Thank you.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service,car was waiting for us at the airport Very friendly staff who completed paper work with out a problem Car was superb clean and great condition Had no problems on our 31/2 hr drive I have used this company 4 times now and each time was the same I highly recommend them for your car hire needs
CONS: None

 , Austria () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I use the rental service since 4 years. I never had problems. Im happy and I will use the motoroads also in the future.
CONS:

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Услугой довольна. Встретили в аэропорту с табличкой, не пришлось разыскивать. Автомобиль хороший, проблем не возникло. Никаких претензий нет Спасибо. Пользуюсь услугами фирмы уже 6 лет.
CONS:

 , GB () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: It was great! , Fantastic service, met at Sofia Airport no problems, car was explained to me, no problems with car throughout my stay. Would highly recommend and we use on my next trip to Bulgaria.
CONS:

 , Malta () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I am writing this email to thank you for the EXCELLENT SERVICE you gave us on the rental we had. The car, renault clio was fantastic to drive, delivered spotlessly clean. I can assure you that in my future travel to Bulgaria, I will not look any further to rent a car from other agents but refer to you straight away as your service cannot be matched with others. KEEP UP THE GOOD WORK AND SERVICE. Until we will meet again. Thanks and best regards
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Excellent service. The representative met us from our flight as arranged. Our car, an Opel Zafira was ideal as we were a party of 4 adults with luggage. This is the third time we have used your company and will do so again on our next visit.
CONS:

 , Switzerland () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Wir haben in Lissabon zwei Motorräder gemietet für eine Woche. Es hätte nicht besser klappen können. Great Service it was all perfect. Thank you!
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Have been using Motoroads for around two years now for transportation task to Sveti Vlas. Always been reliable, punctual and good value for money. Can Highly recommend this company to others. See you once again in August.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I have used your services on 4 previous occassions, and you have never let me down, always at the airport for the pickup, always on time at the airport for drop off. Reliability should be your middle name, Car was excellent, performed well, never had a problem(never have had), good fuel consumption as well, just over 51 lev for 530 kilometers Will be returning to Bulgaria in October, and will always use your service Thank you
CONS: Nothing at all!

 , United Kingdom () Service:   CAR RENTALS 
   Customer review rating
PROS: Ползваме услугите Ви от 2 години може би и повече, като си идваме в България на почивка. Служителите са много учтиви и приятелско настроени. Никога не сме имали проблеми досега. Колата която ползвахме преди седмица беше чисто нова. Ние бяхме първите клиенти, които я взимат. Благодаря за всичко и до нови срещи
CONS: N/A

 , Israel () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: everything worked as planned. the car was brought to the Hotel in time. the representative was very kind. return was done at 5:00 AM and representative waited for us even we arrived 10 minutes before. Very positive impression. Thanks to Motoroads team.
CONS:

 , Deutschland () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Alles super gelaufen, kann man nur empfehlen.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Have been using Motoroads for around 10 years now for Airport pickup/drop-off in Bourgas. Always been reliable, punctual and good value for money. Can Highly recommend this company to others.
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 , Germany () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Es hat alles super geklappt. Schönes großes Schild mit Namen drauf. Gleich gefunden. Perfekt!!!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Extremely polite and well presented young man spoke great English explained everything thoroughly and on the the return the gentleman was patient and thoughtful, the car was very nice very reliable, we had an Opel zafira from Plovdiv airport, my rating would 9.9 out of 10, the 0.1 deduction was for slight damage to body work we will definitely be using your company again when we come back on October thank you
CONS: None

 , United States () Service:   CAR RENTALS 
   Customer review rating
PROS: The service was very good. Friendly and helpful staff. The car we requested was not available at the moment, so we were offered another car for a similar price. No issues with the delivery of the car at the address we requested, and no issues with the drop off at the airport. Thank you!
CONS: I wish the website stated there is no actual rental office with the available cars in a lot, and that the booking is only online.

 , Обединеното кралство () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Best rent a car company. Recommended to every one. See you again.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: WELL DONE..!! Very good service,the car was brand new and the driver was very helpful and kind.Recommended to everyone this company...THANK YOU...gays, was pleasure to deal with you.
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Hi there......don't usually bother about leaving feedback but in this instance I felt I had to as the service provided was top notch. The gent that delivered the rental car was polite, friendly and arrived on time. The rental car was clean and tidy, with just a few nicks that were noted on the rental agreement. All in all an excellent service and we'll be more than happy to use it again.
CONS: There are no negative comments I need to make

 , Россия () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Хорошая машина, отличная цена, профессиональный сервис. Спасибо
CONS:


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Very professional company. We had 5 bikes delivered at the airport in excellent condition (3 of which were brand new! ). Our one week bicycle trip was just great and Motoroads picked up our group 300km away to return back to the airport. Sioufi