Page 2 » Customer reviews for service

Page 2 Customer feedback » Review services
 , Israel () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: great service and friendly staff. Thanks a lot.
CONS:

 , Canada () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: First, thank you for the excellent service team Motoroads! I've ordered my car online (wanted automatic transmission, GPS, and a child car seat)- everything was there waiting for me (us). Car was delivered exactly on time and the paperwork took 2-3 minutes. I had the car for 5 days and did not have any problems. It was a smooth ride and my family and I were able to enjoy our limited time side seeing Bulgaria. Thank you again! I highly recommend your service and hope to use it again in my future visits.
CONS: None

 , Bulgaria () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: През август ползвахме услугите на Мотороадс за няколко трансфера на 50 души английски туристи - от летище Варна до Лайтхаус ,както и от Лайтхаус до Златни Пясъци. Заявката направихме онлайн. На летището ни очакваха със съответната табелка. Изключителни професионалисти, много точни и любезни. Благодарим много на екипа на Мотороадс и горещо препоръчваме техните услуги.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service,very prompt and correct,friendly staff.Would highly recommend and will definitely use again.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service and car as espected.Already use them few times without any problem. I recomend Motoroads and will use them again.
CONS:

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Няколко пъти през годината имах възможността и удоволствието да ползвам услугите на " Мотороудс ". Получих това, което очаквах. Срещнах професионализъм, компетентност, точност и разбиране. Затова без колебание препоръчвам услугите на фирмата. Желая успехи на " Мотороудс " и неговите служители, а на останалите лек път !
CONS:

 , Germany () Service:   CAR RENTALS 
   Customer review rating
PROS: Hello to motoroads team, thank you for your excellent servic and the reliable car. We had a nice time and looking forward to seeing you in October again. Special thanks to Christo. Yours Roland
CONS:

 , Turkey () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I had a doubt whether they could provide good cars and serve efficinetly. But now I easily recommend this company for every body. Thank you very much for everything.
CONS:

 , Denmark () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Obzor Beach resort, Obzor
PROS: Professional service at a good price, they will be used on the next visit as well :-) Order was done online. The driver was waiting in the arrival with a sign, and brought us safely to our destination :-)
CONS:

 , Israel () Service:   SNOWMOBILING 
  Family with children Customer review rating
PROS: A good service! Nice people
CONS:

 , Israel () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Twice in a year we're using the services of Moto Roads. Always great service and friendly staff. Thanks a lot
CONS: Nothing bad

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Sofia airport to Bansko guest house. Straightforward booking. Efficient service and safe driver. Will use them again
CONS: None

 , Australia () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Excellent! Five star! From my first contact with this company, I have experienced courteous, efficient and helpful service. Their car was delivered to me on time and in excellent condition. The two phone calls I made to them whilst travelling (to extend the booking and to confirm the drop-off address) were answered promptly, even when one occurred after hours. My friend and I were even driven back to our hotel, as it coincided with another booking. I would highly recommend car rental through these people. They were instrumental in making our holiday a happy one!
CONS: Nil.

 , Россия () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Трансфер из аэропорта Бургас, минивэн (5 человек), все отлично. Водитель встретил нас вовремя, машина в полном порядке, доехали хорошо.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: The staff couldn't have been more friendly and helpful - they spoke English and tried to be as flexible as they could for me. Particularly appreciated was when we got a bot lost and confused handing the car back but the manager showed up and sorted everything out for us.
CONS: None - would happily book again.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: This was a perfect car rental - Motoroads were easy to deal with, polite, friendly and we dealt with everything online. The quote was the most competitive I found after some serious research. We arrived at Sofia Airport and the rep was there to meet us off the plane, the process was easy and a quick card payment to pay the balance. The car was a modern Mazda 3 which ok had a couple of dings - but these were all recorded, so no problem at all. When we arrived back after 2 weeks trouble free motoring, the rep was there to meet us and collect the car - we didn't even have to go in the car park - he was just waiting. I would recommend Motoroads to anyone travelling to Bulgaria who needs a hire car - this was really first class service and at a great price!
CONS: There were no cons at all - I can't fault this service!

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: First class, second to none. waiting as we arrived, good service, good viewing of hire car, when I had a issue the quickness and service was first class, changed my car without a issue. on returning the guy was waiting and was prompt. overall service 10 out 10 and will use again on my next trip to my house.
CONS: no issues, good service and reliable

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I give then 5 stars. Best car rental I have used so far in Bulgaria. The rental price was cheaper than the other companies I have checked. Due to unavailability of the selected car model, I have been contacted and offered better car. I have been greeted on time upon my arrival as well as prompt presence for collection. The representative was very accurate for the paperwork as well as when explaining all that I needed to know about the car. During my journey, I had a flat tyre and the representative was available for helping me with the problem.
CONS: The only thing is the website where the initial prise did not include VAT. I have found out when I selected the car and went for a confirmation. Usually for personal booking the prise should incorporate it.

 , Israel () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Thank you so match for your service it was accurate, professional with a big smile. Thank you, Oren
CONS:

 , Malta () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We use motoroads taxis to and from the airport and for journeys around Bulguria and couldn't be more satisfied. Our main driver Peter was extremely friendly and helpful. The office personnel was also extremely helpful even when booking a last minute trip. Borislava in particular help us with arranging the trip within minutes. In one word, an overall great service.
CONS: Hardly a thing.

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Пользуюсь услугами motoroads более 5 лет. За это время ни единого прокола. 1. Рейсы отслеживаются, всегда встречают с табличкой. 2. Документы готовятся заранее, поэтому получение машины очень быстрое. 3. Все вопросы по эксплуатации машины решаются моментально. 4. Бесплатные детское кресло или бустер. 5. За поздний прилёт/вылет дополнительную комиссию не взимают. Так что у меня самые приятные впечатления от общения с компанией. Спасибо!
CONS: Нет

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, the staff was waiting at time at the airport and was very helpful und friendly, we would recommand Motoroads at any time to our friends and family and book motoroads next time in Bulgaria again. Thank you very much
CONS: Nothing

 , Netherlands () Service:   CAR RENTALS 
   Customer review rating
PROS: Great customer service, nice car, can't say any negative. First time with motoroads, but definitely I will book them again next year.
CONS:

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Остался очень доволен сервисом и автомобилем.Все было четко отработано включая передачу документов получение и возврат автомобиля .Молодцы. Трудно еще что то добавить,есть много хороших отзывов,читайте ниже. Рекомендую.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: You service was friendly and efficient,car was fine.We would deffinatly recommend your company
CONS: non

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Отличный сервис. Заранее подготовили все документы, передача машины заняла пять минут. При возникновении проблем всегда можно дозвониться, отвечают, помогают. Сдача автомобиля тоже не заняла более пяти минут. Очень доброжелательный персонал, говорит, в том числе, на русском языке. Доволен всем, рекомендую, буду пользоваться их услугами и дальше.
CONS: Их нет

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: It was already the third time we booked a car via motoroads (2 x Plovdiv Airport, 1x Varna Airport) and every time the service was excellent. We will definitely book again with motoroads the next time we will need a rented car in Bulgaria. We already recommended motoroas to our friends and we ware sure that they will also be satisfied.
CONS: none

 , Israel () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Вторй год пользуюсь услугами .motoroads очень доволен.Собираюсь и вследущий раз воспользоваться .motoroads.
CONS: НЕТ.

 , Israel () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Вторй год пользуюсь услугами .motoroads очень доволен.Собираюсь и вследущий раз воспользоваться .motoroads.
CONS: НЕТ.

 , United States () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Everything went really well. We will be using Motoroads again.
CONS: Non really.

 , Israel () Service:   TRANSPORTATION 
   Customer review rating
Review: Premier Hotel, Veliko Tarnovo
PROS: thanks for nice service. i would advise to my friends to use the service of the company in case of trip to Burgas. the prices are very attractive
CONS:

 , Belgium () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: We had 2 two-way transfers during our stay in Bulgaria and we are very satisfied with the transportation service provided. Our driver Pepi was always in time, very polite and ready to respond to our needs and wishes. I would use your services again next year and would recommend to my colleagues and friends.
CONS:

 , Serbia () Service:   TRANSPORTATION 
   Customer review rating
PROS: The service has been excellent. Driver was punctual and efficient, there were no problems whatsoever. I'll be using Motoroads in the future for sure.
CONS: - none

 , GB () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Hi, I hired a scooter from you in Lisbon and it was great experience. I am looking forward to visit Vienna (Austria) from 17/09/2016 to 20/09/2016 and looking forward to hire scooter/moped there. do you have any outlet/location in Vienna where I can hire? Thanks
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: I would recommend Motoroads to anyone who wishes to be collected and returned to the airport. We were meet and transported in a lovely clean air conditioned vehicle by a very friendly lady. Thank you Margaret
CONS:

 , Latvia () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Большое спасибо за ваше обслуживание.авто было предоставлено в очень хорошем состояние.с моей стороны не было ни каких нареканий все во время и без всяких скрытых плот ежей я очень доволен выбором вашей компанией было много предложений но я по пал прямо в точку..и самое главное то что арендовать авто все таки дешевле получается чем ездить с группами.куда за хотел и когда захотел туда и поехал.машинку мне подали новую всего 17100 км.и при здачи авто не возникло ни каких проблем .да и все что описан у вас в инете все точно совпадает.с реальностью.буду по возможности рекомендовать вашу компанию.с уважением Михаил.Рига.молодцы ребята успехов вам в вашей работе.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
Review: Hotel Lion Sofia, Sofia
PROS: Customer service was great, cant be faulted and the quote was a good price. Provided the quote is just as competitive, I will be using again for sure when I next fly into Sofia.
CONS: As mentioned, great customer service, just please don't give me the Mitsubishi Colt automatic next time I rent a vehicle. A genuinely horrible automatic gearbox.

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This was the 2nd time we have rented a car from Motoroads and we have to say the service has been excellent. Helpful friendly staff greeted us promptly when we picked up and dropped off the car on both occasions and we were quickly on our way without any fuss. We would recommend Motoroads without hesitation.
CONS: There aren't any.

 , Norway () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Hi Thank you the driver was exelent please give him a big hug from all of us the trip with him was wery good. Lars-Åge Thorvaldsen
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Берём машину в аренду исключительно только здесь. Делаем это достаточно часто, либо лично я, либо члены моей семьи. Качество и отношение всегда на высшем уровне. В этот раз это была моя лучшая аренда, нареканий по автомобилю никаких не было, он был чист, хорош в управлении , без каких либо неполадок. Очень нравится, что в стоимость аренды уже включена полная страховка, что не маловажно! Я путешествую с ребёнком, поэтому безопастность на первом месте. Ребёнку предоставили бустер. Ни разу это компания не подводила ни меня, ни мою семью, брать машину у них одно удовольствие и всегда только положительные эмоции. В ближайшее время планирую ещё раз арендовать машину, уже на более длительный срок, думаю и в этот раз все будет великолепно .
CONS: Нет

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Great service. Especially nice to be greeted as we get off the plane at Bourges airport by a very polite man who knows us by name now.it really makes us feel as the holiday has begun.always on time both ways.cars fine.Will always be using Motoroads unless service drastically drops in standard.Margaret and Jarrod. Portsmouth England.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: The friendly, punctual and efficient service made the car hire a pleasant experience.
CONS: An English speaking phone contact would have been useful but not really a problem.

 , Norway () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Thanks for good service. I hired a nice Clio for 17 days. The agent was waiting for me, pick-up time Burgas Airport ( displaying my name on a board), July 6 2016. He also showed up at the airport well before drop-off time. The agent even returned back since I forgot my iPhone in the car. I made a call from skype and the agent returned back with my iPhone. I'm happy with the service.
CONS: No

 , България () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Онлайн резервацията беше бърза и безпроблемна, доставката на колата - точно навреме, колата отговаряше на предварителните уговорки. Никакъв проблем по време на пътуването, експедитивно връщане без усложнения! Професионално и любезно отношение!
CONS: Не разбивайте конкуренцията толкова категорично.....

 , Denmark () Service:   SNOWMOBILING 
  Family with children Customer review rating
PROS: Very good and easy first snowmobile rental. Customer services were excellent and answered all my questions promptly. Will use again.
CONS: None

 , Israel () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: Очень приятно, что путешествие по Mайорке на мотоцикле BMW 1200 GS, заказанный через Motoroads, было без проблем! Мотоцикл был вовремя и персонал очень внимательный. Оснащение соответствовало просьбам и техническое состояние не вызывало нареканий .Девять дней, проведенных на Mайорке, оставили добрые воспоминания о мотоцикле и путешествии на нем. Благодарность фирме и желание при первой возможности воспользоваться вашими услугами. С благодарностью Александр и Ирина.
CONS: Без замечаний.

 , Israel () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: This year it was the second time we rented the car from Motoroads. The service is very good, everything went very smoothly. The first time we had upgraded car, the second time we have got exactly the same car we booked. Both of them were in great condition and caused no problems on the road. Absolutely nothing to complain. The prices are also good. I would advice to use this rental option and I will definitely use it during our next visit.
CONS: No problem.

 , Canada () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service! To be able to pick up the car, one employe from the company was waiting for us at the airport and at the end of the rental period another employe was waiting at our hotel to drop off the car. The process was very easy, the document were ready in advance and we were able to pay by credit card. The car that they offered to us was as required with automatic transmission and was ever bigger that we expected
CONS: Non

 , Spain () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: They was punctual, fast and professional.
CONS:

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Great service from your taxi driver. lovely man very helpful, he phoned the hotel and waited with us until the receptionist opened up for us
CONS:


  SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.
"
We have had two unforgettable Summer Holidays in Bulgaria with Motoroads and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. Motoroads provides you a high quality travel service and they are really a great value for money!!! T.Schmidt