Page 2 » Customer reviews for service

Page 2 Customer feedback » Review services
 , United Kingdom () Service:   TRANSPORTATION 
   Customer review rating
PROS: The pick up and transfer service was excellent. Pauline , the driver, was on time for us at the airport and was lovely. Nice clean car and friendly service. I would definitely use this company again. There was nothing to complain about and the prices are very reasonable too
CONS:

 , United Kingdom () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Used Motoroads twice for motorcycle hire in Nice and Porto. Brilliant hassle free service at competitive prices. Good communications from Maria regarding any queries. Smooth collection and drop off at rental partners locations. Would recommend and use again.
CONS: Motorcycle broke down in Porto but is not a reflection of the maintenance or quality of service from the motorcycle rental company. The problem could not have been foreseen. They were very helpful to recover the motorcycle and myself as quickly as practically possible and waited until almost 10pm at the rental shop to provide me with another motorcycle causing as little inconvenience as possible. This has not put me off using them again.

 , Costa Rica () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: We had a great experience with Motorads Milán, the bikes BMW 1200GS were in perfect conditions and the service was impeccable...Prices were reasonable...,
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: We have used Motoroads ftwice a year for a number of years and the service has always been excellent. On our last visit to Bulgaria we had an accident which was not anyone's fault and they were extremely prompt in coming to our aid with another car and sorting out all of the details even though it was a holiday weekend.
CONS: Nothing worth mentioning.

 , България () Service:   CAR RENTALS 
   Customer review rating
PROS: Използвахме кола под наем от MotoRoads (Рено Клио), за да се придвижим от София до Каварна, да обиколим северното крайбрежие и да се върнем до София. Колата беше в отлично състояние, нямахме никакви проблеми. Екипът в София беше супер отзивчив и мобилен по отношение на резервацията, датите и часовете. Останахме безкрайно доволни и не бих се поколебала пак да наема автомобил от тях. Благодаря за отличната услуга!
CONS: Нямам никакви забележки.

 , United States () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: Great communications and service. All emails answered promptly, and more importantly, all services provided faultlessly. Really pleased with ease of rental and the bike I used.for 3 weeks. Could not have been better!
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: За это лето это уже 2-я аренда в этой компании, а вообще уже 3-й год выбираем автомобили только здесь. С каждым разом я получаю автомобиль все лучше и лучше! В этот раз вместо заказанного Opel получила новенький Golf . Машины всегда в отличном состоянии, чистые, с полной страховкой от всех рисков. Сотрудники компании приветливые люди, все на высшем уровне.
CONS:

 , Denmark () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: we have now used youe servises 3 times, and you have delivered a perfect service all 3 times. we would like to thank you and highly recommend you to anyone we know who are going to Bulgaria. This third time just one week ago, one of us forgot a jacket on the on going trip in the bus, and when a different bus came to pick us up a week later, the jacket was there for us to get in the new bus. super exelent service. :-)
CONS:

 , Bulgaria () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Best rental car company in Bulgaria
CONS:

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Пользовалась арендой машины летом 2016, в Болгарии, Бургас, Созополь, Равда) 3 раза за сезон арендовала машину на 3-4 дня. Заказ оформляла через сайт, частично оплачивала с карты, остальное наличными. Реагировали быстро, пригоняли машину вовремя. Сдавала машину в Бургасе. Без задержки. Отношение к клиентом лояльное. Спасибо сотрудникам!
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Solo traveller Customer review rating
Review: Business Hotel Plovdiv, Plovdiv
PROS: Great friendly service, straight forward with car delivery and drop off. Most competitive prices and flexibility to customer service. Staff are honest, friendly and informative, I will continue to reuse Motoroads in the future for my needs and all round cover.
CONS: None to date.

 , България () Service:   CAR RENTALS 
   Customer review rating
PROS: Perfect cars and staff. Meet and greet service is brilliant. definitely will use over and over again. The car which i was driving was in perfect condition.
CONS: no commnts

 , United States () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: After spending 1 month and talking with several car rental agencies(no success) I found motoroads.com. Exellent service.Ivan found the car I requested, and communicated with us multiple times Will recommend to my friends Will use them again.
CONS:

 , Belarus () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Трансфер изВарны в аэропорт. Вежливый водитель, вовремя меня встретил и довез до эропорта без проблем..Всем рекомендую пользоваться услугами этой компании.
CONS: нет.

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service, nice people, safe and clean car, always on time, best value-for-money, thank you.
CONS:

 , Germany () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Well done, guys. See you in autumn again.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We were very happy with the service we got. The lady who was waiting for us was very helpful and understanding although we couldn't get there on time as our flight was delayed. The car was clean and in good condition so we had a nice trip around Bulgaria. Thank you to all Motoroads team!
CONS: None

 , България () Service:   TRANSPORTATION 
  Solo traveller Customer review rating
PROS: Трансфер Пловдив-София/ София-Пловдив. Точност, комфорт и професионализъм. С удоволствие бих използвала предлаганите от фирмата услуги отново. Специални благодарности към Христо за любезното отношение и сигурен превоз!!!
CONS:

 , Cyprus () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: We are definitely coming back to you on our next vacation. Thank you for everything
CONS: -

 , Belgium () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Perfect service and very good car :) I will come back to you again.Thank you.
CONS:

 , Croatia () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: We hired two bikes (GS 650 and V-strom 650) from Motoroads. With unlimited mileage, we saw almost all of Croatia in a week. The bikes as good as new and the two guys who run the company, Dennis & Danijel, were efficient, friendly and very knowledgeable about motorcycling and the Adriatic region. Could not have had better service. Would recommend them to anyone considering hiring a motorcycle in Croatia. I'm currently writing the story of our tour which was a great experience.
CONS: None

 , Ireland () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Тази година имах възможността и удоволствието да ползвам услугите на " Мотороудс ". Получих това, което очаквах. Срещнах професионализъм, компетентност, точност и разбиране. Затова без колебание препоръчвам услугите на фирмата. Желая успехи на " Мотороудс " и неговите служители, а на останалите лек път !
CONS:

 , Australia () Service:   MOTORCYCLE RENTAL 
  Solo traveller Customer review rating
PROS: I collected a near-new R1200GS from the Rome depot in July and rode 6000 trouble free kilometres over the next 3 weeks. The pickup was prompt, courteous and bike controls were well explained. The panniers and top box more than catered for my requirements. The return was equally straightforward and the bottles of cool water much appreciated. I wouldn't hesitate to rent again from this company.
CONS: Tool kit pretty basic and fortunately I carried my own tyre valve adaptor to fit service station air hoses.

 , Великобритания () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Трансфер из аэропорта Пловдив (3 человека), все отлично. Никаких проблем. Рекомендую всем пользоваться услугами Motoroads.
CONS: нет

 , Israel () Service:   MOTORCYCLE RENTAL 
  Group of friends Customer review rating
PROS: great service and friendly staff. Thanks a lot.
CONS:

 , Canada () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: First, thank you for the excellent service team Motoroads! I've ordered my car online (wanted automatic transmission, GPS, and a child car seat)- everything was there waiting for me (us). Car was delivered exactly on time and the paperwork took 2-3 minutes. I had the car for 5 days and did not have any problems. It was a smooth ride and my family and I were able to enjoy our limited time side seeing Bulgaria. Thank you again! I highly recommend your service and hope to use it again in my future visits.
CONS: None

 , Bulgaria () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: През август ползвахме услугите на Мотороадс за няколко трансфера на 50 души английски туристи - от летище Варна до Лайтхаус ,както и от Лайтхаус до Златни Пясъци. Заявката направихме онлайн. На летището ни очакваха със съответната табелка. Изключителни професионалисти, много точни и любезни. Благодарим много на екипа на Мотороадс и горещо препоръчваме техните услуги.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Excellent service,very prompt and correct,friendly staff.Would highly recommend and will definitely use again.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Great service and car as espected.Already use them few times without any problem. I recomend Motoroads and will use them again.
CONS:

 , България () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Няколко пъти през годината имах възможността и удоволствието да ползвам услугите на " Мотороудс ". Получих това, което очаквах. Срещнах професионализъм, компетентност, точност и разбиране. Затова без колебание препоръчвам услугите на фирмата. Желая успехи на " Мотороудс " и неговите служители, а на останалите лек път !
CONS:

 , Germany () Service:   CAR RENTALS 
   Customer review rating
PROS: Hello to motoroads team, thank you for your excellent servic and the reliable car. We had a nice time and looking forward to seeing you in October again. Special thanks to Christo. Yours Roland
CONS:

 , Turkey () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: I had a doubt whether they could provide good cars and serve efficinetly. But now I easily recommend this company for every body. Thank you very much for everything.
CONS:

 , Denmark () Service:   TRANSPORTATION 
  Family with children Customer review rating
Review: Obzor Beach resort, Obzor
PROS: Professional service at a good price, they will be used on the next visit as well :-) Order was done online. The driver was waiting in the arrival with a sign, and brought us safely to our destination :-)
CONS:

 , Israel () Service:   SNOWMOBILING 
  Family with children Customer review rating
PROS: A good service! Nice people
CONS:

 , Israel () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: Twice in a year we're using the services of Moto Roads. Always great service and friendly staff. Thanks a lot
CONS: Nothing bad

 , United Kingdom () Service:   TRANSPORTATION 
  Mature couple Customer review rating
PROS: Sofia airport to Bansko guest house. Straightforward booking. Efficient service and safe driver. Will use them again
CONS: None

 , Australia () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: Excellent! Five star! From my first contact with this company, I have experienced courteous, efficient and helpful service. Their car was delivered to me on time and in excellent condition. The two phone calls I made to them whilst travelling (to extend the booking and to confirm the drop-off address) were answered promptly, even when one occurred after hours. My friend and I were even driven back to our hotel, as it coincided with another booking. I would highly recommend car rental through these people. They were instrumental in making our holiday a happy one!
CONS: Nil.

 , Россия () Service:   TRANSPORTATION 
  Family with children Customer review rating
PROS: Трансфер из аэропорта Бургас, минивэн (5 человек), все отлично. Водитель встретил нас вовремя, машина в полном порядке, доехали хорошо.
CONS:

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: The staff couldn't have been more friendly and helpful - they spoke English and tried to be as flexible as they could for me. Particularly appreciated was when we got a bot lost and confused handing the car back but the manager showed up and sorted everything out for us.
CONS: None - would happily book again.

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: This was a perfect car rental - Motoroads were easy to deal with, polite, friendly and we dealt with everything online. The quote was the most competitive I found after some serious research. We arrived at Sofia Airport and the rep was there to meet us off the plane, the process was easy and a quick card payment to pay the balance. The car was a modern Mazda 3 which ok had a couple of dings - but these were all recorded, so no problem at all. When we arrived back after 2 weeks trouble free motoring, the rep was there to meet us and collect the car - we didn't even have to go in the car park - he was just waiting. I would recommend Motoroads to anyone travelling to Bulgaria who needs a hire car - this was really first class service and at a great price!
CONS: There were no cons at all - I can't fault this service!

 , United Kingdom () Service:   CAR RENTALS 
  Mature couple Customer review rating
PROS: First class, second to none. waiting as we arrived, good service, good viewing of hire car, when I had a issue the quickness and service was first class, changed my car without a issue. on returning the guy was waiting and was prompt. overall service 10 out 10 and will use again on my next trip to my house.
CONS: no issues, good service and reliable

 , United Kingdom () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: I give then 5 stars. Best car rental I have used so far in Bulgaria. The rental price was cheaper than the other companies I have checked. Due to unavailability of the selected car model, I have been contacted and offered better car. I have been greeted on time upon my arrival as well as prompt presence for collection. The representative was very accurate for the paperwork as well as when explaining all that I needed to know about the car. During my journey, I had a flat tyre and the representative was available for helping me with the problem.
CONS: The only thing is the website where the initial prise did not include VAT. I have found out when I selected the car and went for a confirmation. Usually for personal booking the prise should incorporate it.

 , Israel () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: Thank you so match for your service it was accurate, professional with a big smile. Thank you, Oren
CONS:

 , Malta () Service:   TRANSPORTATION 
  Group of friends Customer review rating
PROS: We use motoroads taxis to and from the airport and for journeys around Bulguria and couldn't be more satisfied. Our main driver Peter was extremely friendly and helpful. The office personnel was also extremely helpful even when booking a last minute trip. Borislava in particular help us with arranging the trip within minutes. In one word, an overall great service.
CONS: Hardly a thing.

 , Россия () Service:   CAR RENTALS 
  Solo traveller Customer review rating
PROS: Пользуюсь услугами motoroads более 5 лет. За это время ни единого прокола. 1. Рейсы отслеживаются, всегда встречают с табличкой. 2. Документы готовятся заранее, поэтому получение машины очень быстрое. 3. Все вопросы по эксплуатации машины решаются моментально. 4. Бесплатные детское кресло или бустер. 5. За поздний прилёт/вылет дополнительную комиссию не взимают. Так что у меня самые приятные впечатления от общения с компанией. Спасибо!
CONS: Нет

 , Germany () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Excellent service, the staff was waiting at time at the airport and was very helpful und friendly, we would recommand Motoroads at any time to our friends and family and book motoroads next time in Bulgaria again. Thank you very much
CONS: Nothing

 , Netherlands () Service:   CAR RENTALS 
   Customer review rating
PROS: Great customer service, nice car, can't say any negative. First time with motoroads, but definitely I will book them again next year.
CONS:

 , Israel () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Остался очень доволен сервисом и автомобилем.Все было четко отработано включая передачу документов получение и возврат автомобиля .Молодцы. Трудно еще что то добавить,есть много хороших отзывов,читайте ниже. Рекомендую.
CONS: None

 , United Kingdom () Service:   CAR RENTALS 
  Group of friends Customer review rating
PROS: You service was friendly and efficient,car was fine.We would deffinatly recommend your company
CONS: non

 , Россия () Service:   CAR RENTALS 
  Family with children Customer review rating
PROS: Отличный сервис. Заранее подготовили все документы, передача машины заняла пять минут. При возникновении проблем всегда можно дозвониться, отвечают, помогают. Сдача автомобиля тоже не заняла более пяти минут. Очень доброжелательный персонал, говорит, в том числе, на русском языке. Доволен всем, рекомендую, буду пользоваться их услугами и дальше.
CONS: Их нет


  SEND YOUR FEEDBACK on our travel services and we'll consider you for a discount coupon.
Your feedback will provide useful information to our website visitors and help us improve our services.
"
We have had two unforgettable Summer Holidays in Bulgaria with Motoroads and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. Motoroads provides you a high quality travel service and they are really a great value for money!!! T.Schmidt