Customer Reviews - Page 5
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MOTORCYCLE
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RU
DE
ES
BG
The engine was in perfect condition, the service was fast and smooth. The Africa Twin I rented is an excellent motorcycle with a DCT gearbox.
Zsifi
2024-26-03
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Motorcycle rental
Transportation
Car rentals
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ADD COMMENT
. . .
Miroslav Raykov
,
United Kingdom
(
January 18, 2020
)
Service:
Car rentals
PROS
:
The service is always top. The cars I have rented are always well serviced and decent. I have never received a bad car or had any any problems with documents or reservations. Thanks for the wonderful service I will continue to use your services for the future.
CONS
:
none
Daniel Arengauz
,
Israel
(
January 16, 2020
)
Service:
Car rentals
Family with children
PROS
:
Thank you! We got car at the Thessaloniki airport and ride to Bulgaria. The service was great.
CONS
:
none
Roger Negus
,
United Kingdom
(
January 06, 2020
)
Service:
Car rentals
Family with children
PROS
:
I've been using Motoroads since 2006. Our last trip being Christmas 2019. Competitive pricing, great service and friendly staff, thx you.
CONS
:
none
Miglena
,
Spain
(
November 19, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Very nice and new cars and excellent staff. Few times I rent a car from Sofia airport and always happy with Motoroads even if I have a late flight 😊
CONS
:
None
Colin Reader
,
United Kingdom
(
November 16, 2019
)
Service:
Car rentals
Family with children
PROS
:
Very easy pick up and drop off. Met at airport arrivals as described. Different car to one chosen but excellent alternative. Great value for money.
CONS
:
Had to pay cash.
Aleksandar Strahilov
,
Spain
(
November 05, 2019
)
Service:
Car rentals
Mature couple
PROS
:
I have used rental car several times (for 5 years) New, comfortable, clean cars and very friendly staff. Thanks for everything!!!!
CONS
:
Any
Frank
,
Germany
(
November 05, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
We had booked 4 people and 4 motorcycles. Pick-up location was Lisbon Airport. Because of a flight shift we also had to re-book. Nevertheless, everything worked wonderfully. The bikes were ready, the handover / takeover went smoothly. Gladly we will book again with you!
CONS
:
none
Andersen
,
Norway
(
November 02, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Everything was perfect. Picked up the car in Burgas airport, easy prosess with paperwork. No problem. We had rented the car for 5 weeks and did not have any problem with it! Also very easy to deliver it back. No problems and very nice staff. All very good.
CONS
:
None
Anastas Markov
,
New Zealand
(
October 28, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Thank you to the entire Motoroads staff for their professionalism in the car rental service During my stay in Bulgaria I had no problems with the car Iand the attitude of the company staff. Greetings.
CONS
:
none
Veselina
,
United Kingdom
(
October 28, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
For the second time, I rent a car from Motoroads and I'm pleased. I recommend it!
CONS
:
The selected car may not be available for the order period
Rodrigo
,
Morocco
(
October 26, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Great treatment of the staff.
CONS
:
Very high deposit
Rumen Volevski
,
United Kingdom
(
October 21, 2019
)
Service:
Car rentals
Mature couple
PROS
:
I have used Motoroads for a number of years and must say, They are getting better and better! Thank you! Will strongly recommend it!
CONS
:
None
Aleksandar Strahilov Ivanov
,
Spain
(
October 19, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
We have used your services several times several times, myself and my wife. Everything is perfect in service and cars. Thank you !!!
CONS
:
I have no comments.
Aleksandar Ivanov
,
Spain
(
October 19, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
We have already used your services several times, myself and my wife. Everything is perfect in terms of service and cars. Thank you !!!
CONS
:
I have no comments.
Julian
,
Finland
(
October 17, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Excellent service as always.
CONS
:
None
David Vernon
,
Israel
(
October 15, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
I had an excellent experience renting a BMW R1200GS Motorcycle from MotoRoads in Krakow, Poland. They delivered the bike and gear to my hotel and picked up everything when I returned. Marcin's customer service was great!
CONS
:
Nothing negative.
Erdzhan Durmush
,
United Kingdom
(
October 15, 2019
)
Service:
Car rentals
Family with children
PROS
:
Great service,very helpful and smiley team . This was my 3rd time renting car with motoroads.com and as the previous 3 times fully satisfied and happy with the service. I did not get exactly what i have ordered but it was a lucky coincidence, because the type of car which i ordered on the way to airport got clutch breakdown - resulting in slight delay. But the good news i got same class car and discount for the inconvenience. The team was very helpful and cooperative! Very satisfied! I will keep using motoroads services !
CONS
:
none
Thomas Roggenbach
,
Germany
(
October 14, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Everything was great. At the airport in Chania, an employee of the company welcomed me; the paperwork was done in a few minutes and I was ready to leave. I got a brand new machine and during the whole week there was not a single problem. For the emergency I had the mobile phone number of the employee of the company. The return of the machine at the airport went smoothly and was a matter of 5 minutes. Everything was perfect.
CONS
:
none
Stef
,
Bulgaria
(
October 14, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Very pleased with their friendly and professional service. Have been using motoroads for a number of vacations and can highly recommend.
CONS
:
Can't think of any
Yakov
,
Israel
(
October 12, 2019
)
Service:
Car rentals
Family with children
PROS
:
Best company I have rented so far.
CONS
:
none
Mauricio Valencia
,
Ecuador
(
October 10, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
Extremely pleased with this company. Very professional and excellent actitud towards us. Highly recomendable!
CONS
:
None
Dragomir Mollov
,
Bulgaria
(
October 08, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Fast reaction, I’m time pickup and dropping the car. I’m satisfied with my rent from this company.
CONS
:
Nothing major
Klaus Peter
,
Germany
(
October 07, 2019
)
Service:
Car rentals
Mature couple
PROS
:
The handover and the return of the car proceeded very correct. A very friendly young man was waiting for us at the airport Burgas on time. The car was clean an well prepared, so that we could start our tour along the shore of the Black Sea immediately. Everything went without problems. Price and service were extremely good, so that we can recommend Motoroads to anyone.
CONS
:
Unfortunately our vacation passed too fast :(.
Grigor
,
Bulgaria
(
October 06, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Simply, the best!
CONS
:
none
Velina Dimitrova
,
Bulgaria
(
October 06, 2019
)
Service:
Car rentals
PROS
:
I am very pleased with this company. Absolute professionals, friendly attitude, always available. I recommend it!
CONS
:
There is no.
Iliya Atanasov
,
Germany
(
October 06, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
An extremely correct and expeditious representative of my company handed over the car to Sofia Airport, which - despite the late hour of flight - was on time at the airport. The same thing happened with the return of the car. I am satisfied with the service and I recommend this company! I will use it in the future!
CONS
:
none
Petur Kristjansson
,
Iceland
(
October 05, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Good service of nice people. Everything went as promised. Car good. Price very fair. We will look again for Motoroads service. Anna and Petаr, frequent travelers in Bulgaria.
CONS
:
none
Eshuster
,
Israel
(
October 05, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Twice i used your excellent service in Bulgaria: Sofia in a first and Varna in a second. Next time i will get the rental car from you only.
CONS
:
none
Simon
,
United Kingdom
(
October 02, 2019
)
Service:
Motorcycle rental
Group of friends
PROS
:
Having booked this through Motorroads from the UK, I didn't know what to expect when arriving at Istanbul IST with bag, helmet and no back-up plan but all went smoothly. Hassan and Co were at the airport on time to meet me with the bike and sort all the paperwork - very quick process. I rode down beyond Terkidag, met some friends (who had shipped their bikes to Sofia) and we caught the ferry from Gallipoli (via the coast road) to Cardak then on to Balikesir on the most amazing mountainous roads - then through Ayfon, Konya and on to Cappadocia (via the salt flats around Eskil) for a couple of days. Great mountainous or high-plain roads, beautiful landscape and lovely, friendly people. Surprisingly, given the rewards, there were very few tourists and even fewer bikes. After a long ride back to Istanbul (500 miles), I Dropped the bike and the guys removed the side panniers from my bike for the mad Istanbul traffic. They couldn't have been more helpful and friendly... washed the bike, gave me coffee and a tour of their workshop. 2400k completed in 8 days so I paid a bit for excess mileage but this was reasonable. On the last day, the chaps came to pick the bike up from my hotel. I highly recommend Motoroads for their straightforward and friendly service!
CONS
:
Slow response by email prior to trip.
Carlos Knopf
,
Israel
(
October 01, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Everything went perfect with our car rental. Recommend.
CONS
:
n/a
Jiri
,
Czech Republic
(
September 30, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Athens with BMW GS 1250 from Motoroads was super with friendly personal and reliable rent company!
CONS
:
none
Jordan Kolarov
,
Slovakia
(
September 30, 2019
)
Service:
Car rentals
Group of friends
PROS
:
Only a week ago we (group of 12 friends) came back from 5 days trip visiting a number of Bulgarian historical sites and National parks. Based on previous very good experiences with Motoroads car rental, this time we rented a coach with a driver. His name was Rumen and he was much more then an excellent driver, guiding us through all places we intended to see. I would greatly recommend this kind of services provided from Motoroads as a chipper and much better alternative than a tour from tourist agency.
CONS
:
any
Kalina
,
Canada
(
September 28, 2019
)
Service:
Car rentals
Mature couple
PROS
:
Will highly recommend this Company. Used it for the second time and will never look for another one. Excellence service, cars in great conditions. We were late to return the car, as we were stuck in a traffic for an hours and no problem - the Lady was smiling and understanding. The red tape is minimum and very fast and organized. I recommended it to all my friends here. Everybody's happy. Don't look anywhere else, just try these guys. THANK YOU AND SEE YOU SOON.
CONS
:
No such thing.
Beatrix
,
United Kingdom
(
September 26, 2019
)
Service:
Car rentals
Group of friends
PROS
:
I have used Motoroads on and off many times over the past 14 years. I always had excellent service and support and most importantly never any hidden or additional costs added. Can recommend them as they are friendly and helpful at all times.
CONS
:
none
Vladimir Changalov
,
United Kingdom
(
September 26, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
I've rented a car from them and everything was so perfect. The car was in great condition and I recommend them to everyone. I'll definitely rent a car again. Thank you
CONS
:
none
Evgeni M
,
United Kingdom
(
September 25, 2019
)
Service:
Car rentals
Family with children
PROS
:
The service was at a high level. The car was in perfect condition, the employees were smiling and welcoming. Communication was very easy. We are happy and always use their services.
CONS
:
none
Eva
,
Netherlands
(
September 22, 2019
)
Service:
Car rentals
Family with children
PROS
:
Best car rental in Bulgaria! We travel to the country every year and this year we actually needed a car at the Thessaloniki airport with return to Sofia after two weeks. This was not a problem at all. Our contact was waiting for us on time and was very helpful and patient even that we arrived at midnight with two crying kids. We did get a newer and better car than booked including excellent condition children seats! This was sofar the only bulgarian car rental company who provided exactly what we wanted and even more without communication problems. Thank you very much Motoroads! Next year we will rent from here again!
CONS
:
None
Ferry Tang
,
Netherlands
(
September 21, 2019
)
Service:
Car rentals
PROS
:
This is really my go to rental company in Bulgaria (Sofia). We've rented with them for the last 6 or 7th time and each time with great service. From pickup at the airport to drop off. Cars are good, clean and comfortable. Whether it's a gasoline or diesel there has not been a problem with any of the cars. Really recommended car rental company for sure!
CONS
:
None
Jenny
,
United Kingdom
(
September 20, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
Used Moto Roads many times over the years. They're reliable, efficient and reasonably priced. Would recommend.
CONS
:
None
Nikolay Neshkov
,
United Kingdom
(
September 19, 2019
)
Service:
Car rentals
Solo traveller
PROS
:
First time I used their service! Definitely will do it again! Thank you for your service!
CONS
:
.
Katerina Po
,
Netherlands
(
September 12, 2019
)
Service:
Car rentals
Group of friends
PROS
:
All was super. Fast communication, nice car. No extra charges. I'll return, thanks! We've taken the Renault Transit for 17 days and had a perfect journey between Pirin, Rila and Rodopi mountains.
CONS
:
Nothing to say: )
Svetlana Kirova
,
France
(
September 11, 2019
)
Service:
Car rentals
PROS
:
We rent regularly - every year, and sometimes several times a year - a vehicle at MOTOROADS and this, for 4 years now. The cars are clean, in perfect technical condition. The service is more than satisfactory: even when your flight arrives at 3am, 2 hours behind schedule, the people at MOTOROADS are waiting for you. There was never the slightest mishap on their part, nor the slightest problem on the car or in terms of communication and service. We will continue to use their services, and we will definitely recommend them ! Good job guys !
CONS
:
DO NOT CONS
Dietmar
,
Romania
(
September 11, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
The local partner of Motoroads and Lucian the owner were great :) Great bikes, great service, absolutely nothing to concern!
CONS
:
None, see above.
Svetlana Kostadinova-Schall
,
France
(
September 05, 2019
)
Service:
Car rentals
Family with children
PROS
:
All was perfect - communication, service, timing, the Car! We had a great family trip in Bulgaria and Greece and were so happy to rely on the fantastic car we had. We rent a car in a lot of countries and could say with no hesitation that Motoroads provides the best services.
CONS
:
Impossible to find.
Armin Ullmer
,
Germany
(
September 05, 2019
)
Service:
Motorcycle rental
Family with children
PROS
:
Rented a scooter in Olbia Sardinia. The Scooter was in top condition. The репресентативе even waited for us on Sunday evening despite a flight delay and was in contact with us on Whats App. Will use again.
CONS
:
None
Lyoudmila Milanova
,
Germany
(
September 04, 2019
)
Service:
Car rentals
PROS
:
Best service so far I had in Bulgaria!
CONS
:
No Cons
Svevo
,
Italy
(
September 03, 2019
)
Service:
Motorcycle rental
Solo traveller
PROS
:
Rented a motorbike for a week in Greece. Everything run smoothless. Bike was as expected and communication was great.
CONS
:
Nothing that could not be quickly solved through straightforward communication!
Lee Wilson
,
United Kingdom
(
September 03, 2019
)
Service:
Car rentals
Family with children
PROS
:
Used motoroads many times in the last 5 years and have never let me down. The cars are in good condition and reasonably priced. The staff are very friendly and punctual. Highly recommended!!
CONS
:
Having used over a dozen times now, never experienced any.
Natalia
,
Malta
(
August 31, 2019
)
Service:
Car rentals
Family with children
PROS
:
It was not our first car rental with this company And as usually everything was great! Keep up the quality of the service on this level!Thank You!
CONS
:
none
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