Стр. 15 » Отзывы туристов о

Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden Sven Hedlund2018-14-09
Стр. 15  » Отзывы туристов
 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
Отзывы о: 6-Day Ski Hire Bansko, Банско
За: Very reliable service. Bang on time. Good clean car. Very competitive
Против: None

 , United Kingdom () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Пожилая пара Рейтинг услуг
За: Having spent a long time searching the internet for a BMW F800 GT on which to tour Spain, Motoroads consistently comes up with the best prices. Where most companies don't offer this model, not only do Motoroads include panniers and top box, they also offer free storage. Perfect!
Против: None.

 , Netherlands () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: The people who received us at the airport where very friendly and gave us a better car than the one we booked. We had no problems at all with this car, it was equipped with very good winter tyres and was very comfortable, so we are very satisfied with the service you provided!
Против: None

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Once again dispite us being two hours late we were met promptly at the airport paperwork sorted car upgraded and we were on our wsy. Car was also collected promptly from our hotel at our chosen time many thanks. Also today i have tried in vain to book for June one e mail and it was all sorted wonderful response.
Против:

 , България () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: The service was very professional and the car was nice.Would love to work with them again!
Против: no

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: I have rented cars from Motoroads on several occasions and each time I have received a very satisfactory service. The vehicles have been delivered to my hotel at the time arranged and the staff have always been fine. If I need to bring the car back an hour or so late they don't make a fuss and don't charge extra. A good selection of cars which have all worked fine to date. I will be using them again for my hire cars in Bulgaria.
Против: I have only had a couple of minor problems such as the air conditioning was not working properly on the last Sante Fe that I booked. But apart from that no problems.

 , Обединеното кралство () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: everything was great ..., correct and on time, car no more than great
Против: no comments

 , New Zealand () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: The response was good on email and my queries were answered promptly. The car was as advertised - without a good range rover we wouldn't have made it to the villa we had booked due to the heavy snow on the tiny often unused road. The price through motoroads made the hiring of such a high end car feasible. I would use motoroads again for this purpose.
Против: Slow on arrival. Even though I had completed all necessary online information and scanned and emailed passports and drivers licences as requested for a quick arrival turnaround the airport handling was VERY VERY slow and cumbersome. The various forms took an extensive amount of time to complete (a good 20 - 25 minutes and we were the only ones at the booth). The return however it was fast and efficient.

 , Belgium () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We have used Moto Roads 2 times now. No hidden charges. Always on time. Good driver, friendly, professional and efficient. Polite service. Reliable and not expensive service.
Против: Nothing

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I have rented a car from motoroads on several occations, Picking up at Plovdiv airport. good cars. I have never had any problems and the service has been very good. They have never been late. The people handing over the rental car have been very courteous and friendly. I go back to Plovdiv in September/October and I will be using them again. They are always cheaper than any other rental provider. I highly recommend this company.
Против: None

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: On time to meet us car upgrade another nice car very comfortable and clean
Против:

 , Netherlands () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Car was correct on time by pick-up location. Also drop-off by hotel in Sofia was correct after Phone contact. Opel Zafira aut. Diesel drives nice.
Против:

 , Netherlands () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: Very flexible, friendly and personal service at a very affordable price! Car was good too: simple and efficient. I'll be back for sure!
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We have used motoroads every year we have skied in Borovets, 4 years in total. We have had excellent service each time. 5* service.
Против: None

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Автомобиль отличный. Подали вовремя в аэропорт. Оформление очень быстрое, все документы уже были готовы. Все четко, оперативно. Будем и впредь пользоваться услугами этой компании.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Very adequate personnel, polite, fast and flexible! They brought us our car to home and pick up it 10 days later from the place we were.Service was great, car was clean, in good condition and all that we needed for transporting our newborn child!Wish safe trips to all, definitely I will recommend this company to my friends & will use it in future!Thank you!
Против: No

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Well organised. We were at the airport before the courier but they found us eventually. The car we had was ideal with ample room for passengers and baggage. However the ski rack was not very good as it didn't work as parts were missing and the courier did not know how to fix it. The car did well for the whole of our visit to Bansko. Best
Против: .

 , Sweden () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: We are satisfied with the service and the car. The trip from Bansko to Sofia was safe and quick.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Good service and reliable car thank you
Против: N/A

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: The service was very professional and the car was nice, new and well maintained. No hidden costs or bad practices.
Против:

 , Belgium () Услуга:   СНЕГОХОД 
  Пожилая пара Рейтинг услуг
За: Perfect service and very efficient storage right on the ski piste.
Против: None

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: Opel Zafira 1.9 TDI 2009 - everything was perfect, the car was with brand new tyres and is really easy to drive. We got for free tyre chains and even took the car 1 day earlyer.
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
Отзывы о: Finlandia Hotel, Пампорово
За: On time. Safe. Comfortable. Friendly.
Против: None. We were very happy with the service.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Great service again, polite friendly service. Now used this company on a couple of occasions and they have been the best price and best service to date. Highly recommend. (This is for the Bulgarian drivers as only used them there but would not hesitate to try in another country when required)
Против:

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I loved the little automatic car I got. It handled great on the mountain roads in winter and parking it in Sofia was not too bad either. The service is very affordable, the car was great, and the representatives were prompt, courteous, and helpful. I have nothing but good things to say!
Против:

 , Israel () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: 3-Day Ski Hire Borovets, Боровец
За: Very good service, perfect timing and good value for mony
Против: Non

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: The service was outstanding. They were very considerate and great professionals. Would love to work with them again!
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
Отзывы о: Rila Hotel, Боровец
За: Friendly, professional and efficient.. Always on time and nothing is an issue: Nothing else to add...
Против: none

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: Great service as usual. This was the 3rd time we used Motoroads and yet again the service and car were flawless. Although we didn't get the car model we had chosen, we were presented with a great alternative at the same value. The reps were on time dropped the car and were off within 10 minutes. At return 4 days later, they were waiting for us at the Departures as we had agreed and after a speedy check were gone. Very pleased and will be returning to Motoroads again on our next trip to Bulgaria!
Против:

 , Lithuania () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: We rent Renault Megane hatchback. Good car for reasonable price. Car was totally maintained technicaly, new tires. We enjoined one week of our vacation driving "motoroads" car. As it was promissed we were met by representative at sofia airport. And later representative was at airport when we arrived to leave. No delays. Thank you for good service and communication.
Против: None

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Обычно не пишу отзывы, нет времени, но это агентство заслуживает. Арендовали машину первый раз в 2010 в Аэропорту Пловдива и в 2015 в Софии. Отношение отличное, на запросы по почте быстро отвечают. В аэропорту встречают с табличкой и оформление занимает 10 минут. Сразу внесли небольшой залог в 300 долл. наличными, которые вернули при возврате машины. Наши друзья брали машину в другом агентстве, так им заблокировали на карте 500 евро и вернули их через 2 недели после приезда в Москву. Один из компании должен был улетать на неделю раньше, так нам без проблем организовали трансфер из Банско в Софию (170 км). Цены на аренду машины раза в 2 ниже шенгена. Для примера Астра универсал на 2 недели обошлась в 270 долл, В Италии за меган универсал отдали 600 евро на две недели, при этом Итальянский Sixt заблокировал 700 евро на карте и разблокировал через 2 недели после приезда в Москву. Жаль, что Motoroads не работают по Европе, а только в Болгарии.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: The service was great. Nice car.
Против:

 , Israel () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Samokov Hotel, Боровец
За: Our flight was cancelled and we were moved to another flight departed a few hours later. I called to update the transfer rep. The reply was immediate and very polite. They wrote our new details down and made sure that the driver would wait for us on time. Such it happened.Very professional service. Will use it anytime we come to Bulgaria.
Против: No

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: All ways on time, very friendly and courteous staff who will go out of their way to help you. The price is very competitive, and over the years we have never had any problem with the cars.
Против: Can't think of any.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Initial problem due to weather but they got everything sorted, upgraded our vehicle and provided a professional and friendly service. Excellent English as well! Definitely recommend and will be using again next February.
Против:

 , Cyprus () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: These guys are great, the car was better than described, their patience was limitless, everything was more than perfect. We are definitely looking forward to work with them again soon!
Против: There was none

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: We have used Moto Roads for a 3rd time now. No hidden charges. Polite service. The 1st year we had a very old car, not what we ordered, but the second year we got exactly what we have ordered,so overall happy. This year we have used their transfer service to Borovetz. The gentleman was on time and the minivan was Fab.
Против:

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: Reliable and not expensive service. Cars are fair enough. Sharp-cut talk with stuff.
Против: Nope

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Rila Hotel, Боровец
За: First time to Bulgaria , very polite drivers to and from the hotel no hidden charges not worth hiring a car, highly recommend.
Против:

 , Германия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Много добро обслужване Получих автомобил по добър от този които бях направил резервация, часовете за приемане и предаване на колата бяха точни При следващото ми пътуване в България ше използвам услугите на тази фирма.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: These guys are cheap and reliable. They are always on time at the airport, monitor flights to make sure they're in the right place at the right time and reply to emails within 24 hours every time. Prices are all inclusive, have comprehensive insurance with no excess and include additional drivers, snow chains and child seat at no extra charge. Payment is easy at the airport on arrival using a mobile card payment system.
Против: Cars are dated and not in the best condition, although all are safe and roadworthy. Staff don't always speak good English. Snow chains are almost impossible to fit.

 , Germany () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
Отзывы о: Palm Beach Hotel, Золотые Пески
За: Vielen lieben Dank WIE IMMER SUPER SERVICE !!!! DANKE MIRO TOLLER FAHRER Thank you very much, AS ALWAYS SUPER SERVICE !!!! THANK MIRO GREAT DRIVER
Против:

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Компанию Moto roads выбрал случайно по интернету. Привлекли цены и небольшой депозит. Ответили сразу же, а через день прислали смс о готовности автомобиля. В аэропорту по прилету уже ждал вежливый, русскоговорящий сотрудник. Документы были оформлены заранее, поэтому передача авто заняла 5 мин. Услугой проката автомобилей пользовался первый раз, поэтому были сомнения по поводу залога и придирок к мелким дефектам. Внимательно осмотрел авто и в договоре указал все мелкие царапины. Да кстати, автомобиль предоставили на 2 класса выше, чем заказывал, за те же деньги. Сдача машины заняла еще меньше времени. Подъехал, передал документы, ключи, получил залог. Работой компании очень доволен, Все честно, без проволочек, на высоком уровне. По возможности и в дальнейшем буду пользоваться услугами этой компании.
Против:

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Машину у вас заказываем уже третий сезон, т.к. по цене в Болгарии вы похоже вне конкуренции. В первый год было всё замечательно и даже вместо заказанного Опеля Астры 2008 года выдали новый Шавроле Авео седан в новом кузове практически без пробега. Но забыли наклеить виньетку, правда за 500 км полиция не разу за это не остановила. Во второй год что заказывали, то и получили. А в этому году был заказан Авео 2011 года, а дали Авео 2008 года. Все машины конечно в рабочем состоянии, чистые внутри и снаружи, кондиционеры холодят как надо. Плюс, что за детские кресла не требуется никакой дополнительной платы. Выдача и прием автомобиля всегда во время, берём всегда сразу в аэропорту и там же сдаём. Первые два года агенты по выдаче и приёму говорили по русски, а в этом году только по английски.
Против: Первые два раза авто были всегда с полным баком, а в этом году практически с пустым. Не очень удобно, особенно для тех кто первый раз в Болгарии и не знает где поблизости есть АЗС.
MOTOROADS ОТВЕТ:

Спасибо за Ваш любезный отзыв. Мы стараемся всегда отдавать прокатные автомобилей с полным баком. Иногда, по исключению, из за загружености это физически новозможно сделать до получении автомобиля. 


Team Motoroads

 , Россия () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: Спасибо большое за поездку, очень понравился сервис и немедленное решение проблемной ситуации.
Против: -

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Flora Apartments, Боровец
За: Have used this service for the past 6 years - always polite helpful and courteous - always on time and competitively priced - what more could you ask for?
Против: One of the resr seat belts wouldn't lock on outward journey but worked fine by retur. Journey a week later

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We have used these guys for the last 8 years, they are always on time and very reasonably priced...drivers are always friendly and most understand English and will stop for a break if you ask them to.
Против: Sometimes the vehicles can be on the old side and need a bit of love, but they always feel safe.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: Picked up by driver at Sofia airport - no complaints even though the flight was late in. Comfortable transfer to Bansko, straight to the door with a comfort stop on route. Good efficient service that we've used several times and will come back again to Motoroads
Против: Nothing to complain about.

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Rented a car from Plovdiv, very clean, new Chevrolet Aveo. Very good service, everything went very well. No hidden charges, winter tyres, map, Vignete, all included in the price
Против: Not very easy to find in Plovdiv, and the 200 EUR deposit had to be paid cash, which however was paid back in full when I returned the car.

 , Israel () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Группа друзей Рейтинг услуг
За: Great service! I can't believe they actually bring the motorcycle to the airport and let you drop it off at the airport as well.
Против: it costs 100Euro to arrange for the bike to wait for you at the airport....but so worth the convenience.


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