Стр. 14 » Отзывы туристов о

Me and my brother in law rented two motorbikes (BMW) in Munich for a week long alptour. When you get older (I am 69), you want a little more comfort in life. So we took the airplane from Stockholm to Munich in the morning and three hours later we got our bikes at Motoroads! The office was ease to access from the airport - train direct to Ost Bahnhof and then only ten minutes walk to shop. The bikes and all the paperwork was prepared by the staff. The staff were excellent and the bikes in perfect condition - good value for money! After renting motorbikes at Motoroads, I say: Live easy - Fly, rent and drive! Sven from Sweden Sven Hedlund2018-14-09
Стр. 14  » Отзывы туристов
 , Australia () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We found the Motoroads service to be excellent. All the way from online booking, through the delivery of the car to our Sofia hotel, and the collection from our Sozopol hotel. Everything was on time, clearly explained, and correctly documented. All the Motoroads staff we have encountered have been friendly, and professional. Motoroads certainly made it very easy for us, and made our trip all the more enjoyable. We hope to be back soon.
Против:

 , Australia () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: Having used Motoroads for an international transfer previously, we knew exactly who to contact this time. Our trip from the Black Sea coast to Istanbul was smooth. The driver was on time, courteous, cautious, and friendly. He was familiar with all the roads, and the border crossing. This is an excellent way to travel, it beats flying. Motoroads service contributed a great deal to the ease and enjoyment of our travels.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: The car we rented (Opel Touran) was in a good condition. The staff was very polite and helpfull. I would consider this company again if I need to rent a car.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Great prices, great service! We've used Motoroads on a couple of occasions so far and we are quite satisfied. The booking system is user friendly, the reservation process is straight forward and you get an answer/ reservation voucher almost instantly. The car was delivered at and picked up from our location on time and the staff was very professional. The vehicles we used were exactly what we asked for so no comments here :) last but not least, Motoroads are really offering great and highly competitive prices!
Против: Not really a concern but it would be great if they were offering rent-a car service for 24 hours only; Currently the minimum time you can rent a car for is 2 days.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: BRILLIANT SERVICES,excellent customer service.We will keep on using you guys again and again
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Very smooth reservation process. I had a few questions which were answered almost immediately via email. The car was delivered at an address with punctuality and in a very good condition. It was equipped with a clean baby seat for our daughter as requested. The contact person was available at any time via phone. We will definitely use your services again next time. Thank you.
Против: None

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Exceeded my expectations for an Eastern Europe company. The car was in perfect condition, fully insured, with roadside assistance (which thankfully I never needed). The car was delivered and picked up at my location. Thank you for your business!
Против:

 , Turkey () Услуга:   АРЕНДА МОТОЦИКЛОВ 
   Рейтинг услуг
За: Great website
Против: None

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: very good service. Helpful and very co operative. Car was excellent and more than I had hoped for. Thank you. Justin
Против: None. Really I was very impressed and was the second time I have used your company.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Message is: Very happy with the ease of booking on the website and the pickup of the vehicle (despite delayed flights). Most impressed with the completeness of the package offered (inc. 3 free drivers and insurance) - which feels a lot more professional that many of the other car rental companies based in Sofia. Didn't seem like there were any hidden charges, which is a problem suffered by many of the competitor companies, and is a breath of fresh air to get a simple and final price.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
Отзывы о: Bulair Hotel, Бургас
За: Thank you very much for the great service. I use your rent a car two times and I have amazing experiance with it. Everything is spotless and I know I can trust the company. The cars are reilable in a very good condition. The value match the price. I will use the company again and I will recommend it to all my friends.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Very easy and affordable. The representatives came to the address and were very fast and professional.
Против: The car had a few small bumps on the back side but overall was a good driving experience.

 , Germany () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: The transfer has been excellent. The driver was always in time and very helpful.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: We had a lovely experience with motoroads last year in November.The car was in excellent condition,the customer service was great .We are definitely wiling to use the same company for our next visit to Bulgaria.Thank you very much.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We were met at the arrival hall, as usual they were waiting for us. The representative was polite and courteous, showing us to our car. We had been upgraded at no extra cost as the car we had booked was not available which was a joyful surprise. The car itself was exceptionally economical and we did not have to fill it up with petrol until the journey back to the airport a week later. We were met again at the airport to hand the car back over in plenty of time to book in at departures. Would highly recommend this company to friends and family.
Против: NONE !!!

 , Israel () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Группа друзей Рейтинг услуг
За: All went good, bikes were almost new (BMW 650 Sertao), manager was really OK!!! I wrote the cons, hope someone takes it into account & it will appear in the terms before signing the contract. I will go there again if needed & recommend it any way!!!
Против: Terms that appeared only after signing the contract: 1. Instead of a deposit of 850 Euro by credit card, it was 500 in cash & 350 by credit card - I needed to convert money to Euro - it's a loss of money. 2. No option to tie equipment on back seat with straps - needed to take less equipment.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Aparthotel Mont Blanc, Банско
За: It was a good and practical choice. I will use them again on our next trip.
Против:

 , Switzerland () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I had very good experience by renting first time car from Motoroads. I was picked up by airport and the return found place in my hotel. Very appropriate service, I have already recommended the company and for sure will use them again by my next trip.
Против: The navigation system did not worked properly, could not found towns and adresses in the middle of the country. I hope it would be taken in consideration and provide in future reliable systems.

 , Israel () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: Everything was perfect!!
Против:

 , Sweden () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: Generally good service. Delivery and pick-up of the motorcycle at the hotel went great and was on time.The bike was fully tanked and equipped with the extra options side & top pannies as specified. 1 of the side-pannies was broken and couldn't be adjusted or removed from the bike since the lock mechanism had been broken, this was pointed out and added as a note in the contract but surprisingly no deduction was made on the price.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Delivered the car to me on time in Plovdiv via a very friendly gentleman. The car was in good condition and was faultless throughout my trip. I returned the car to Plovdiv airport with out any issue. Would recommend. Will use again def.
Против: The card machine didn't work which made payment difficult at the handover. Meant that handover was a little confusing and paperwork wasn't quite as thorough in relation to checks as it should have been. Still, all fine in the end.

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Every time I go back to Bulgaria I rent a car from Motoroads. Great service, friendly staff. No problems about anything. I highly recomend rent a car from Motoroads.
Против: Only one time they were late to meet me at the airport.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Excellent service ,everything was just so easy and quick.The companies representative met us at the airport at the right time with a board with our names on and after we got the paperwork out if the way he took us to parking lot just outside the airport and showed us the car (Seat Ibiza 2010).It had a few miner scratches on paintwork ,all accurately pointed in the papers,tank was full,car was in a mint condition throughout.Best value for the money car rental we ever had.
Против: The only thing I can point is that the car was different from the one originally booked but it was actually a lot better so this goes in the pros section.

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I used Motoroads services in March of 2015. One of of the associates was waiting for me at the airport, I think his name was George, he was very helpful and the whole procedure took 15 min total! They even upgraded me for free without asking, which was a sign of curtesy rare for Bulgaria! They made it easy and everything was done professionally! Same thing when I returned the vehicle. I would definitely recommend them and will use them again
Против:

 , Finland () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: I experienced excellent service, when I needed a transportation to my son from Sofia airport. I made a mistake in my transportation reservation, I reserved it for a wrong date. When the driver wasn't there at the airport, I noticed my mistake. I contacted them and Motoroads was very quick to fix my mistake, fulfill the reservation need and arranged a driver to the airport. They were quick and prompt in communication, both by email and phone.
Против: Motoroads obviously did not cancel my initial reservation for the incorrect date. So, I was contacted again on that date without a real need. But that was initially caused by my own mistake,.

 , Bulgaria () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We were group of friends who had a transfer from Sofia to Thessaloniki airport. Excellent service and a good price !
Против: None

 , Ireland () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: car was fine. Person was waiting at the airport as agreed. I arrived early on the return but they were still there. Great value for money.
Против: none

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Все отлично и вовремя, и так из года в год. Другие компании даже не рассматриваю. Цены всегда соответствуют заявленным, время оформления минимальное.
Против: no

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: The service was good and helpfull, unfortunately the car I had this time broke down but the response was very good.
Против:

 , Кипър () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Xaresvam tova che predlagate avtomobili ot vsiakakva klasa,na dostapni tseni,sashto taka avtomobilite sa novi i sigorni,a tova e mnogovajno za nashia prestoi v bg.JELAIA VI USPEX
Против: Niamam takav.

 , Афганистан () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Вот уже пятый раз собираюсь заказать автомобиль в вашей компании.очень довольна обслуживанием.советую всем знакомым вашу компанию.ну сами остаемся верными клиентами😊 до встречи в сентябре!!!!
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Have used Motoroads since 2004 and have never been let down by them. The cars may not be the newest, but they are reliable and at a good price.  I will be using motoroads in the Summer for my next trip to Sofia.  I would recommend this company. No cons, good service at a good price.
Против: No Cons

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: The friendliest and most reliable car hire people in Europ. Have been using them for years.
Против:

 , Hungary () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: Very helpful team, very good service.
Против: No cons... :)

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
Отзывы о: 9-Day Ski hire Pamporovo, Пампорово
За: Уже не первый раз, но, с удовольствием, обращаюсь в кампанию Motoroads! Я всегда придирчиво подхожу к выбору авто, понимая, для чего мне нужен именно этот, заказанный мною автомобиль. И, как правило, в большинстве случаев, персонал кампании, удовлетворял мои пожелания. По своей деятельности, мне часто приходится брать в аренду авто во многих странах мира. Исходя из практики общения с другими известными rent a car кампаниями, смело могу рекомендовать кампанию Motoroads не только своим знакомым и друзьям но и более требовательным клиентам. Поскольку, надеюсь, что staff кампании никогда не подведет, и, сервис кампании будет и в дальнейшем на высоте.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Everything was perfect, great car, friendly rental assistant and easy return. I would certainly recommend Motoroads to anyone requiring a hire car in Bulgaria.
Против: None!

 , Canada () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: I will be glad to use your services for second time that means you have done great job the last time than you in advance
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Доволен съм, нямам никакви забележки. Обслужването беше на ниво, колата беше в изправност. Ще използвам усулгите ви отново.
Против:

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: The prices are the best.
Против: The cash deposit required.

 , България () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Два пъти сам наемал абтомобил от вашата фирма.Агентите ви са коректни.Автомобилите са в добро техническо състояние.Проблеми несъм имал.За мен фирмата е сигурна и препоръчителна за ползване.
Против: Забележки нямам.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Have used Motoroads since 2004 and have never been let down by them. The cars may not be the newest, but they are reliable and at a good price. I will be using motoroads in the Summer for my next trip to Sofia. I would recommend this company.
Против: No cons, good service at a good price

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: Thank you for a really great service providing a car for our skiing holiday. Easy to set up and book, painless arrivals process, excellent vehicle and quick and easy handover at the end of the week. We will most certainly be coming to you again when we visit Bulgaria next year.
Против: None whatsoever. Great service.

 , Россия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: В течение последних нескольких лет мы пользуемся предоставляемыми Вами услугами по аренде Ваших автомобилей (rental booking 1306-2007KYB280514B; 1106-2506BOK090612A; 2207-1508CAR190711A;1309-2409BUMO090910A). Мы всегда удовлетворены как качеством предоставляемых Вами в аренду автомобилей, так и уровнем Вашего сервиса, предупредительностью и высокой квалификацией Ваши работников. Вот и в этом сезоне мы планируем воспользоваться Вашими услугами по аренде автомобиля уже с 26.04.2015 по 03.05.2015.
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: We booked three transfers with Motoroads for our stay in Bulgaria and Greece.We had a transfer from Sofia airport to Sandanski in Bulgaria,then later in our stay a transfer from Sandanski to Afytos in Halkidiki,Greece, then finally a transfer from Afytos to Thessaloniki airport. I found this very difficult to arrange with any other company. The price was very reasonable and all of the drivers arrived in good time and were very friendly. I would book a transfer with Motoroads in the future without hesitation.
Против: none

 , France () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
За: Even it was a late reservation ( less than 24h) the service was "perfect" the person was so agreeable and speaking good English. From Varna airport to Golden Sands.
Против: I recommend motoroads.com for their professionalism .Great!

 , Brazil () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: I rented a Ducati Multistrada at Milan, gone to Aosta valley, Mont Blanc/Chamonix, Geneva/Lausanne, Valais valley, Simplon Pass and Lago Maggiore. It was an exciting experience! Everything all right with the bike.
Против: none, perhaps the rental price could be more attractive

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: The vecihle and member of staff were there as we came out of the arrivals terminal at Sofia airport. When we dropped the car off 10 days later the member of staff was there waiting for us at the airport. The paperwork was all ready. Car ran smoothly. Very good service.
Против: Sat Nav seemed to have a loose connection and a few times we lost power to it in a journey. The hubcaps did not appear to be very securely attached to the wheels as by the end of our inital journey from the airport to where we were staying we had lost 3 of them.

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: I first started using Motoroads for car hire back in 2005 and have been using them ever since. You are met at the airport with very courteous staff and they provide a good all-round service and are most likely the cheapest option for car hire in Sofia. I will be hiring a car from them for at least a week every month from now on.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We have been travelling between Uk and Bulgaria for many years using the same rental company with excellent results. This last trip we had to change our route and for practical reasons also the car rental company. We found Moto roads to be every bit as good if not better with their service. Very punctual delivery and collection, smooth and professional hand over with document check. Good clean car. Flying back to Bulgaria in a few weeks and will certainly use Moto roads again. Thank you.
Против: No cons for this company.

 , Германия () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Бързо и лесно получаване на необходимите документи след попълването на формуляра. Посрещачът много мил и говори английски. Колата чиста и пълна до горе с бензин. Ще се възползваме отново при следващото идване,благодаря
Против: Навигацията не откриваше част от улиците,когато търсихме на латиница и се изклучваше често, заради лош контакт


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