Стр. 13 » Отзывы туристов о

Easy to use service with good communication. Well prepared bike and very helpful staff at Rent Zoom in Mallorca. Would use again. Howard Nelson2018-11-10
Стр. 13  » Отзывы туристов
 , Australia () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: excellent bike, had a great time would recommend to everyone
Против: should have used them on my first trip

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: The customer service was prompt and professional. The employees were very accommodating and the condition of the car was great, as well as the payment options. I will definitely use the service again!
Против: The service was expensive.

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Happy with the customer service. I will use MotoRoads again.
Против: No issue

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We have rented cars from Motoroads on many occasions and keep going back because of the excellent service we receive and the quality of the cars they provide. We are due to be travelling to Varna Airport soon & arranging our car hire through this company once again.
Против: None

 , Belgium () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: We rented two minivans for a group of 16 people. The service was perfect, the worker very friendly and professional, the cars were very good for all the road we had to make.If I come back, I will call them directly. Good services, good price. Thank you.
Против:

 , Россия () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: We are very satisfied with the service. Thank you for your professional activity! We'll be glad to cooperate with you in the future!
Против:

 , Bahrain () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: I am a solo traveler and a solo rider, this is my first deal with motoroads.com I like their high-quality services and their high-class motorcycles They are perfect, definitely I will deal with them for my next riding trip I strongly recommend, if you want to enjoy riding without hassles
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Hotel Sol Nessebar Palace, Несебр
За: Fantastic service. Car seat provided for our child. Friendly driver. Good value for money.
Против: none

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We only started using Motoroads this year September will be trip number 4 to Bulgaria and we will be using them once again. The car is always clean and delivered to our pick up point on time, collection is also very punctual. In all an excellent service. Thank you.
Против: None.

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: No problem
Против: No issue

 , United Kingdom () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: Excellent service! The price was competitive even with the extra charges for airport pick up and drop off. The motorbike was in very good condition (virtually new) and the Sat Nav worked perfectly. Antonio met me at the pick up point and talked me through everything to make sure I had no issues. He even suggested some great roads to ride - thank you. At the end of the rental he was waiting at the airport as arranged and the handover took no more than a couple of minutes - great for my early flight home. For me this rental went very well indeed and I will use Motoroads again.
Против: I had arranged and paid for Airport pick up and drop off. It wasn't until I emailed a couple of days before my flight that I was told the airport pick up was not possible - due to staff holidays. Luckily I had lots of time when I arrived so no problem - In the end Motoroads paid for a taxi to take me to the rental shop. It didn't turn out to be a big issue but could have been a problem if I was short of time. The office staff were polite in sorting out the concern.

 , Poland () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
За: The transport services provided by Motoroad are really profesional. We were met at the airport by a pleasant and helpfull person, and the transfer to the hotel was fast and comfortable. What was very important to us- the children seats were safe and free and there was no problem with providing three of them. When going back- the driver from Motoroads was waiting at the hotel earlier than he should. We had no problem to be at the airport on time. We recoomend that company and we will also travel with Motoroads in the future. Wszystkim Polakom podróżującym do Bułgarii polecam skorzytanie z usług transferu oferowanych przez tą firmę. Nie mieliśmy żadnych problemów.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Very pleased with the professional and efficient service when hiring a car. The major companies were closing before our late Sunday evening flight arrived at Bourgas and were not interested in our booking. Motoroads were more than happy to have the car waiting at the airport at 11.30pm on the Sunday and we were met at the arrivals gate by a very friendly man. Everything was explained in clear English and the one query we had during our rental was dealt with immediately and to our full satisfaction. The car was a bit older than some of the bigger rental companies use, but was also far cheaper, and to be honest I was renting for 2 weeks, not buying it. Overall, very impressed and have already recommended to colleagues.
Против: None at all

 , United States () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: Staff very helpful. Easy in and out.
Против: Would be nice to get picked up at the airport.

 , България () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: I m very happy i use this service again and again.Its WORTH
Против:

 , Germany () Услуга:   ТРАНСПОРТ 
  Сам турист Рейтинг услуг
Отзывы о: Imperial Hotel, Пловдив
За: Absolute professional work with MotoRoads. I booked in very short time over Weekend my Transport and got very quick a confirmation. The Driver Petr picked me up on time at Airport and also on time at the way back. The Driver speaks very well English and I felt very safe during the trip. For me was it second time to work with MotoRoads and always ist very good function and you feel welcome as a guest. I have only one recommendation to improve the good Service to a perfect one. Maybe you can offer a bootle of good bulgarian water as a gift this would be great :)
Против: None

 , Czech Republic () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Rent car in Bulgaria . At resonable fare rent a car which was almost new . Comunication was quick and down to topic , as well when ordering car on the net as well during pick up and returne . I can recomend .
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We were met very efficiently at Plovdiv Airport (our flight was very late, but the Motoroads representatives were there). All the aspects of our car hire were carefully explained in good English and the car was fine and perfect for our needs. At the end of the hire, we were again met at the airport at exactly the right time, our deposit was returned on the spot, and everything was conducted in a very pleasant and efficient manner. Would highly recommend Motoroads to anyone travelling to Plovdiv Airport, especially as the only 'big name' hire car company closes before the Ryanair flights arrive/leave!
Против: None

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: : We rented a car from Ruse for a one week trip along the coast and Veliko Tarnovo. The car was very good and clean and did the job nicely. Happy with the customer service. I would definitely use MotoRoads again.
Против: Not muchto say really

 , Poland () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Great company. Immediate response from the customer service. Great service quality. Perfect punctuality. Keep up the good work! Thanks for help!
Против: No cons.

 , Norway () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
Отзывы о: Iberostar Hotel, Солнечный Берег
За: Transport from airport to hotrl and back to airport. Good service and good car
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
Отзывы о: Redenka Golf & Ski Club, Банско
За: we hired a 5 +2 zafira for 2 weeks and picked it up at sofia airport. The pick up was totally painless with the rep. waiting for us with a large sign with my name on it. On returning the car at the airport I made a mistake and took it to the wrong pick up place but 1 phone call later it was sorted.I have hired before in Bulgaria with problems but MotorRoads were excellent.10/10.
Против:

 , Hungary () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: We rented the car from Thessaloniki Airport. The representative was waiting for us, and provided us a bigger car than it were hired. The car hand over was quick and easy
Против:

 , Slovakia () Услуга:   СНЕГОХОД 
  Семьи с детьми Рейтинг услуг
За: I am very satisfied with the service. I can only recommend to everyone. Next time I will book only through them.
Против: Everything is OK.

 , Sweden () Услуга:   АРЕНДА МОТОЦИКЛОВ 
   Рейтинг услуг
За: We rented a Yamaha midnight star with pick up in Dubrovnik and drop off in Split three days later. It all worked VERY smooth. The bike was excellent and both drop off and pick up worked well according to agreement. We rented a set of side cases and a helmet as well, both good quality even though the side cases where a bit ripped when we got them. We are very happy with your services and will definitely be contacting you again if we have the the opportunity to take a somewhat similar trip. We would also recommend you for any one who is looking to hire motorbikes on their holiday. Thank you.
Против:

 , United Kingdom () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
За: It is always a pleasure to use Motoroads every time I am in Bulgaria. The drivers are friendly and courteous and always willing to stop for a comfort/ coffee break. I have used Motoroads airport transfer service for many years now and I trust them enough to use them every time. I have recommended Motoroads to many British apartment owners in Bansko and Razlog and everyone has been delighted by their service. For me and my husband It is unthinkable to use any other Airport transfer company other than Motoroads.
Против: none

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: Most of the time I rent cars from here, motoroads uses number of contractors and every time people are nice and responsive in case of road assistance needs. No hidden taxes. In the past I''ve been using Herz and Avis and switched to motoroads, prices are better.
Против: Need newer cars.

 , France () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: We rented a car from Varna for a one week trip along the coast. The car was clean and we were happy with the customer service, who was very nice at pick-up and at drop-off. We would definitely use MotoRoads again.
Против: Not much to say.

 , UAE () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: We work in Saudi Arabia and everyone uses your services for motorcycle rentals. Your company has become well known for its great service, top notch bikes and customer care! Keep up the great work! See you this summer!
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Car was exactly what we had ordered. Polite professional staff. Car clean. We had some difficulty in that the car broke, the company repaired the car quickly and were very responsive
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Сам турист Рейтинг услуг
За: the car was nice and clean when she was delivered. The contact with the persons from this site are really kind and good prices
Против: there is no cons

 , Italy () Услуга:   АРЕНДА МОТОЦИКЛОВ 
   Рейтинг услуг
За: Great service! Location Crete: motorbike delivered at hotel and dropped off at airport, always on time! Really polite staff and resonable price! See you next time Motoroads!
Против:

 , Israel () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: The bike was in good condition and was delivered to me at the airport on time, good trip
Против: The saddle bags were of a kevlar kind, not lockable and not hard case, gps small and not so friendly, was charged in local croetian currency and not in euro.

 , United Kingdom () Услуга:   СНЕГОХОД 
  Семьи с детьми Рейтинг услуг
Отзывы о: Imperial Spa Hotel, Солнечный Берег
За: We use moto in june for me and 22 lads on a stag do. GRAET SERVICE ON TIME AND WE HAD A HAPPY DRIVER...considering we was loud and drunk.. I will defo use again..THANKS AGAIN MOTO ROADS...
Против:

 , Россия () Услуга:   АРЕНДА МОТОЦИКЛОВ 
   Рейтинг услуг
За: Все очень понравилось, персонал отзывчивый, помогли найти заправку и даже сопроводили до неёи помогли заправиться, без проблем поменяли скутер на маленький, так как заказный нами скутер оказался слишком большим для двух девушек. Ребята, спасибо вам огромное!
Против:

 , Czech Republic () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Very helpful online support as well as during a phone conversation! The gentleman I spoke with was professional and spoke English very well. He addressed my concerns and I was able to proceed with the booking.
Против: During the booking process, I wasn't sure if the upfront payment would be refunded if the car wasn't available. I didn't notice an explanation on that part of the process.

 , Canada () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Booking with motoroads was very straightforward and faster than I expected it to be. They're very flexible and eager to work with you. In our case, we booked a van that was going to take us through 4 countries, one of which was Turkey. A lot of Eastern European countries decline your booking request when they hear about Turkey, only because of some extra paperwork that's involved in the process. But the motoroads team was not only happy to help us with this, they even went the extra mile to make sure we got all documents in original, in time. The car was delivered at our request to our address, not at the airport, which made things easier for us. Return was made late in the day, but they had no issues with the timelines we requested. Both take-over and return were really easy and thorough, with an inspection of what the damages (if any) would be. We had a minor incident with one of the lights getting damaged - they only charged us for the cost of the light, no extra fees for labour. Overall, we were very happy with the service we got and will book with them next time we need a car in Europe.
Против: Only setback was the AC that wasn't working at the time we got the car. But it was a quick fix, we called and spoke with the motoroads team and were told to bring the car to a service. We were given back the money for the service bill, so no extra cost to us, other than the 1 hour we spent at the service shop.

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Victoria Palace Hotel, Солнечный Берег
За: I was greeted upon my arrival even though my flight was almost 90 minutes late. It took me less than 10 minutes to fill all paperwork and get going. The car wa in good condition and exactly as promised, including booster seat. Returning the car took exactly 3 minutes. A representative was already waiting for me when I arrived at the airport. All and all motorcades exceeded my expectations.
Против: None

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: Excellent service even though we had to change collection times twice thanks to airline.Car was clean and tidy and your repasentadive was very helpful.
Против: Nothing.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We were very satisfied with the car, no problems and met by courteous staff at Sofia airport. All went according to plan. Will hire a car again on our return in October.
Против:

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Группа друзей Рейтинг услуг
За: 2nd rental. All went smoothly no problems with the meet time and the car was great without any problems.Will be back to book again on my next visit and will def use this company again.Many thx for it being very easy from booking to finish
Против: Had to pay leaving varna airport with the car

 , United States () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: Exceptionally professional and timely service. I loved the flexibility of being able to leave the car at a location of my choice. The car was delivered to me in great condition. There were no problems with it through our trip of close to a 1000 miles across Bulgaria's less than perfect roads!
Против: It's nice if you warn by email at time of booking that a physical person will be actually looking for the client- this would have prevented me from trying to find an actual kiosk at the Sofia airport

 , Belgium () Услуга:   ТРАНСПОРТ 
  Группа друзей Рейтинг услуг
За: We were pleased with the service of Motoroads! No hidden conditions, fair price, all according to agreements. Easy to order everything on-line.
Против: It could have been easier to have a driver with notice of English. By that reason we couldn't fix a new time neither the exact place to be picked up. And during hiking no access of mails didn't make communication easier. But the good old "short messages" solved that challenge. :).

 , Israel () Услуга:   ТРАНСПОРТ 
  Семьи с детьми Рейтинг услуг
Отзывы о: Nessebar Fort Club, Солнечный Берег
За: The service has been excellent., perfect timing and good value for money. Thank you!
Против:

 , Austria () Услуга:   АРЕНДА МОТОЦИКЛОВ 
  Сам турист Рейтинг услуг
За: good bike - had no Problem; helpful and friendly employees
Против: caution is very high and the "offer" to pay another 20€ per day to reduce the caution is not very "charming" :-(

 , Bulgaria () Услуга:   ТРАНСПОРТ 
  Пожилая пара Рейтинг услуг
Отзывы о: Grand Hermitage, Золотые Пески
За: Very efficient, would use again, on time both ways to and from airport
Против: No cons

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Семьи с детьми Рейтинг услуг
За: We booked a rent a car for our holiday in Borovets in February 2015. The web ordering service was very good. All was explained in plain language.Upon arriving we were greeted by representative. The car we given did not have the necessary boot space. They have arranged another vehicle which had larger boot. The car was equipped with all necessary ad ons for winter including the child seats. Great service. Will recommend it.
Против: Not much to say.

 , United Kingdom () Услуга:   АРЕНДА АВТОМОБИЛЯ 
  Пожилая пара Рейтинг услуг
За: We have used Motoroads a few times now, and trusted them 100% when we flew into Sofia recently, and hired an MPV to travel across Bulgaria and into Greece. They organised all the paperwork, the vehicle was perfect, with spare tyre, tool kit, maps etc, and they met us at the airport as we stepped off the plane. I would not hesitate recommend these guys, and have already secured them some more business from a friend in the UK, who travels soon. The service is personal, friendly, competitive and more importantly reliable.
Против:

 , Bulgaria () Услуга:   АРЕНДА АВТОМОБИЛЯ 
   Рейтинг услуг
За: Nice service, very pleased. No hidden conditions, everything is clear
Против: The car park should be more various.

 , United States () Услуга:   АРЕНДА МОТОЦИКЛОВ 
   Рейтинг услуг
За: Great service, bike was in great condition, experienced no problems with bike or pickup/dropoff
Против: The jackets available we're not tthe size requested because the previous renters were late. Wish they had extras, had to wait almost two hours for other renters to return to get wearable gear.


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