» Comentarios de clientes sobre el servicio de

 Comentarios de clientes »  Opiniones sobre los servicios de
 , Czech Republic () Servicio:   ALQUILER DE MOTOCICLETAS 
  Grupo de amigos Evaluación de las reseñas
Para: The most professional service provider we have used in Bulgaria! Bikes were in great condition and collection and drop off was very smooth. Thanks a lot!
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Motoroads provides some of the best customer service I have ever experienced. We have rented cars from them 2-3 times a year for several years and the staff have been helpful, punctual and accommodating every single time. The process of picking up and returning a car with Motoroads takes a 10th of the time of any other rental company and there is none of the usual sense that they are looking for any opportunity to fleece you. The pricing is clear and transparent and the cars are well looked after and any damage is thoroughly and fairly described in the documentation. It's a truly lovely company to deal with and I would never consider using any other for car rental in Bulgaria.
Contra:

 , България () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Перфектно обслужване.Ползвам услугите на Motoroads повече от пет години и ще ги използвам за напред.Благодарности на екипа.
Contra: Нямам забележки

 , France () Servicio:   ALQUILER DE COCHE 
   Evaluación de las reseñas
Para: Once again, an excellent, friendly and reliable service! So very refreshing not to have to worry about anything at all! Thank you so much, and looking forward to using your services again soon!
Contra: None whatsoever!

 , Germany () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: well done. See you again in July.
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Hi sorry for the late reply in filling out this. But as ever a great service by your company, this will be now are fifth-year of using your service and have always found it to be exemplary, the staff are always helpful and always explain every part of it, not much else I can add apart from a faultless service, your pickup driver even had the time and courtesy to drop as round to terminal two Sofia airport so we could get on the underground to travel in central sofia because this year we did not require to have the car for the entire time of our holiday, but always a brilliant company to hire from best of all not too expensive what else could you ask for,
Contra: Cons there aren't any

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: The best part about Motoroads BG is the fact that you can deal with people over the phone and not only an online system. This makes the service a lot more flexible and customizable to your needs and can also save you money.
Contra: The longer rental period for premium vehicles makes me less likely to use them on a short trip.

 , Japan () Servicio:   ALQUILER DE MOTOCICLETAS 
  Grupo de amigos Evaluación de las reseñas
Para: The service was excellent and easy to use. The pick up and drop off make it very important.
Contra: Everything went perfectly .

 , България () Servicio:   ALQUILER DE MOTOCICLETAS 
  Grupo de amigos Evaluación de las reseñas
Para: Изключително сме доволни от професионалната услуга на офиса в Барселона, Испания. Мотоциклетите бяха в отлично състояние. От офиса реагираха своевременно със замяна на аварирал мотоциклет по време на мото тура. Искрено препоръчвам предоставяните от MOTOROADS услуги за отдаване на мотоциклети под наем! Благодарности на управителя на гаража/офиса в Барселона, Испания.
Contra:

 , Russia () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Quite by accident, the first time I rented a car in your agency. And now, I'm quite sure that I made the right choice. Over the past two months, I rented a car at your agency three times in a row. I should note the punctuality of your employees who deliver the car at the declared address and the excellent condition of the cars!
Contra: The agency is worthy of respect.

 , Bulgaria () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Very profesional service! Thanks.
Contra:

 , United Kingdom () Servicio:   TRANSPORTE 
  Familia con niños Evaluación de las reseñas
Para: Collection from the airport from a friendly driver who helped with our bags. Good journey to Bansko - Would use again. Return journey equally as good - a different driver and very friendly - Good English.
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Excellent service. Very good communication . Defiantly will use Motoroads again.
Contra: None

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Fabulous service and prices. They couldn’t be more helpful. Use them every year, wouldn’t use anyone else!
Contra:

 , Россия () Servicio:   ALQUILER DE MOTOCICLETAS 
  Viajero solo Evaluación de las reseñas
Para: Good communications via email. Quick confirmation. Reliable partners in place of rental (Munich, Germany)
Contra: Motobike was in good condition but not new as it was mentioned in advertising

 , Bulgaria () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Very positive experience overall, the car i rented was in excellent condition, the staff is very professional and responsive to any queries.
Contra:

 , United States () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: The service was excellent and easy to use. The pick up and drop off make it very convenient.
Contra: Everything went perfectly.

 , United Kingdom () Servicio:   ALQUILER DE MOTOCICLETAS 
  Viajero solo Evaluación de las reseñas
Para: Fantastic bike and service. Couldn't have asked for more. Bike in great condition and collection and drop off could not have been smoother.
Contra:

 , Slovakia () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: I`m quite frequently travelling to Bulgaria and always using Motoroads services for car rental and airport transfers. We always got perfect, reliable services from professional and helpful Motoroads people. Any problem with very late arrivals (e.g. Wizzs-air at 01.00 a.m.) and car returns at city addresses. I do recommend Motoroads to friends and colleagues.
Contra:

 , Швейцария () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Ich habe im April 2018 zum zweiten Mal bei Motoroads ein Auto gemietet. Mein Flug wurde umgebucht. Die Kommunikation per e-Mail war sehr schnell. Ich bin spät am Abend in Sofia gelandet.Die Übergabe verläuft immer schnell und unkompliziert.Die Mitarbeiter der Firma sind sehr freundlich und hilfsbereit. Das Auto war immer Top und sauber. Ich kann Motoroads nur weiter empfehlen und werde auch in Zukunft bei Motoroads Mietwagens buchen. Danke sehr und weiter so. Freundliche Grüsse Rogantini
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Very happy with the service.Perfect timing on pick up and drop off,without any delays.Reliable car in very good condition. Friendly staff.100% recommended.Thank you,Motoroads. I’ll see you again.
Contra:

 , Canada () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: Very good service. Clean and reliable car. Will recommend to all my friends.
Contra: Navigation was not updated.

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Very good
Contra: Very good

 , Bulgaria () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Very profesional servese. Thanks
Contra:

 , United Kingdom () Servicio:   TRANSPORTE 
  Grupo de amigos Evaluación de las reseñas
Para: Always use for rental for family in winter just done a transfer for first time excellent in both cases used for 7 year not one problem very professional and friendly
Contra: None

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: Always a fast and reliable service from Motoroads!..I have hired cars and booked taxis many times in Bulgaria and they have never let me down yet.Great service from all the staff.Many thanks 👍
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Very good service and very good car for good price. I m happy
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: I travel regularly to Bulgaria and I always use Motoroads car hire. They are always reliable and there are no hidden extras when you arrive. I've never had any problems from this firm.
Contra:

 , Bulgaria () Servicio:   ALQUILER DE MOTOCICLETAS 
  Grupo de amigos Evaluación de las reseñas
Para: Wonderful service! Very good bikes. Highly recommend them.
Contra:

 , United Kingdom () Servicio:   ALQUILER DE MOTOCICLETAS 
  Pareja mayor Evaluación de las reseñas
Para: Very happy with service .Nice and reliable car. Very professional and polite staff. Definitely recommend the company and will use them again.
Contra: None

 , Bulgaria () Servicio:   TRANSPORTE 
  Viajero solo Evaluación de las reseñas
Para: Excellent service. Always on time. Clean cars. Professional driving. I am using the service for the last 4 years and always pleased and satisfied.
Contra:

 , Полша () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: Wysoki poziom obsługi. Samochód lepszy niż był zamówiony. Gorąco polecam.
Contra: -

 , Greece () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: 5 years regular car renter, simply the most efficient, cheap, good cars (staying up in the mountains 1200m). Just recommend
Contra:

 , United Kingdom () Servicio:   TRANSPORTE 
  Grupo de amigos Evaluación de las reseñas
Para: We have used your company many times for van rental .we have only used your service of trans fares in April once .in all our dealings with yourselves we have never had a complaint or anything .we have always found you reliable friendly and competitive with prices .we will continue to use you on visiting bansko in winter and summer I’d like to thank you for your exceptional service hope to be visiting again soon
Contra: None

 , Bulgaria () Servicio:   ALQUILER DE MOTOCICLETAS 
  Grupo de amigos Evaluación de las reseñas
Para: Very pleased with my experience in Barcelona from start to finish. The pick-up process was very smooth. They had all of the paperwork ready, reviewed the controls of the motorcycle, and took a note of any damage. They loaded me up with top-case and two side panniers so there was no worry with the luggage. The staff took the time to make sure everybody from our group were comfortable with the bikes. One of the Bikes (BMW GS 1200) engine failed on the motorway. We received prompt support and in less than 2 hours, the assistance was on the site and took the motorbike. Just on the next day we received replacement motorbike. The fast turnaround was highly appreciated. I'd like to thank all the staff in Barcelona for their support and a big thanks to Anton Alabau! Good work! Keep it up and ride safe!
Contra: The Ducati Multistrada 950 had some vibration at high speed and especially when using the breaks more intensively.

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Thank you
Contra: Перфектни препоръчвам на всеки който има нужда от кола под наем. Изключително коректни и точни 👌

 , САЩ () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Mnigo sam dovolna ot slyjitelite v MOTOROADS..Otpravich zapitvane kam tiah i mi otgovoriha izcherpatelno.I nai vajnoto e che dostaviat koli do vsiako katche na Bulgaria.Blagodaria.
Contra:

 , Германия () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Абсолютни професионалисти! Много учтиви и отзивчиви! Благодаря Ви!
Contra:

 , Germany () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: Great job again! See you again in July. Sehr guter Service, danke! Immer wieder gern. Sehr zu empfehlen!
Contra: non

 , Россия () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Добрый день! уже несколько лет мы прилетаем в Софию и пользуемся услугой Ваше компании. Все нам очень нравится и качество авто прекрасное. Очень вежливые сотрудники и главное не было никаких подводных камней. В этом году планируем снова воспользоваться услугами Вашей компании уже 6 раз!!
Contra: Отрицательных нет комментариев,просто как постоянным клиентам хотели бы получить скидку)))

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: Been with this company many times over the past twelve years, they just seem to get better and better, cars are good, clean and reliable and the staff are always there promptly at both ends of the trip
Contra: None

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: Excellent time keeping with car arriving and being picked in the dot. Car and price perfect for my needs. Delivery person courteous the quality of the car very good.
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Familia con niños Evaluación de las reseñas
Para: I've been using the services of Motoroads quite a few times now. Every occasion differs though, as during summer holidays the cars I've been offered are far from being in their prime. This time I came in March and had a much better vehicle than I expected so I am pleased with this. The good things about Motoroads are that communication is always excellent, their service is reliable and prices are very reasonable. The people I had business with were always polite, kind and come exactly on time for pick-ups - something very important on your way back. I would recommed the Motoroads service to people who are about to ren a car in Sofia, Bulgaria. Thank you. Благодаря Ви.
Contra: Sometimes, especially during busy periods like the summer holidays, the cars I got were not in the best condition. Once or twice I had serious concerns that they might fall apart at some point while on the road. This didn't happen though. Improving this will help to brighten up the overall image of Motoroads.

 , Spain () Servicio:   TRANSPORTE 
  Grupo de amigos Evaluación de las reseñas
Para: Lo utilizo este servicio dos veces al año, y en mi opinión son EXCELENTES, no se puede ser mejor, económicos, puntuales, flexibles, buena comunicación directa e información clara Estoy encantado con su servicio de transfer, porque nunca he visto nada más competente que esta compañía
Contra:

 , United States () Servicio:   ALQUILER DE COCHE 
  Viajero solo Evaluación de las reseñas
Para: Motoroads never fail to provide the best service possible. I take yearly trips to Bulgaria, and have always rented my cars from them. The service is top notch, the staff very professional, and they go out of their way consistently to make sure that I am taken care of as a customer. I would highly recommend their service to anyone looking to rent a car while on their trip.
Contra: N/A

 , United Arab Emirates () Servicio:   TRANSPORTE 
  Familia con niños Evaluación de las reseñas
Para: Excellent service. Always on time, friendly and trying to help. Clean car and professional behaviour. I will not hesitate to refer the service to my friends and family. Always satisfied, always!!!
Contra: No such! Always perfect service!!!

 , Bulgaria () Servicio:   ALQUILER DE COCHE 
   Evaluación de las reseñas
Para: This was my second car rental with Motoroads, I am very happy with the service and will most likely book again.
Contra:

 , United Kingdom () Servicio:   ALQUILER DE MOTOCICLETAS 
  Grupo de amigos Evaluación de las reseñas
Para: The bikes were at the meeting point in Alicante and in good time for our arrival, lined up ready to go. The chap who met us was very good and spoke good English and was very helpful. The machine I had was an upgrade due the model I had ordered was no longer available, it was in good order, clean and recently serviced. The communications with Moto-roads was clear and timely if fact excellent is the word I`d use to describe the service I received. I will be using your services again on my next trip to Spain in May.
Contra: The pick up point was a bit far from the airport and difficult to find, a pick up service would be helpful. Some of my group had some difficulties with no bikes for them due to a mix up with cancellations, but the chap who arrived with the bikes was very helpful and tried to sort it out for us.

 , Cyprus () Servicio:   ALQUILER DE COCHE 
   Evaluación de las reseñas
Para: Highly recommended.I used this company a few time's, and they have excellent customer service, polite and friendly staff,perfect car condition. Thank you very much.You are my favorite rent a car company.
Contra:

 , United Kingdom () Servicio:   ALQUILER DE COCHE 
  Pareja mayor Evaluación de las reseñas
Para: Pros: We visited Bulgaria in August 2017. We rented a brand new Renault Clio. The car and service was brilliant. It was delivered to our hotel as requested at 1600hrs on our day of arrival. It was collected a week later at the agreed time. The car was pristine, it also had the advantage of not being covered in stickers, identifying it as a hire car. The hire rate was great, with no hidden extras, the pricing structure was clear on the website.
Contra: For us there were no cons.


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Very professional company. We had 5 bikes delivered at the airport in excellent condition (3 of which were brand new! ). Our one week bicycle trip was just great and Motoroads picked up our group 300km away to return back to the airport. Sioufi